I'm passionate about delivering remarkable customer experiences. With over seven years of customer service experience, three years in sales and marketing, I drive results that are wins for both the customer and the company.

1. I'm a passionate driver in
creating remarkable
customer experiences. With
7+ years of customer service
experience, 3+ years in sales,
and Bachelor's degree built
on a foundation of Business
Administration courses, I
deliver results in fast-paced
environments, creating wins
for both the customer and
the company.
PROFILE
EXPERIENCE
(559) 393-7618
MADISONQUIRING@GMAIL.COM
LINKEDIN.COM/IN/MADISONQUIRING/
CONTACT
Customer Service
Leadership
Computer Proficiency
Account Management
Sales
Client Relationship Development
Marketing
Client Management
SKILLS
FRONT DESK AGENT
BEST WESTERN EL RANCHO | FEB 2018- CURRENT
Processes guest arrivals and departures including all
necessary payments
Supervises the housekeeping department and assists,
as needed
Establishes and develops relationships with regular
guests
EDUCATION
BACHELOR OF SCIENCE, MARKETING
CALIFORNIA BAPTIST UNIVERSITY | 2014- 2016
MADISON
QUIRING
HOSPITALITY
PROFESSIONAL
CONTENT MANAGER
AIPMM | JANUARY 2015- PRESENT
Increased webcast attendance by 50%
Boosted likes to their Facebook page by 50%
Developed their first content schedule for social media
Created videos that doubled reach on Facebook
ADVERTISING MANAGER FOR THE BANNER
CALIFORNIA BAPTIST UNIVERSITY | SEPT 2014- DEC 2016
Cold called, emailed, and met with clients
Sold advertising space to clients
Advanced the number of clients for The Banner by 50%
Negotiated deals, issued invoices, and sent off proofs
Supervised client accounts
ASSOCIATE OF ARTS, MARKETING
COTTEY COLLEGE | 2011- 2013
AREA SUPERVISOR
ROSS DRESS FOR LESS | MAY 2017- OCT 2017
Managed a team of people as MOD (Manager On Duty)
Collaborated with a team to set their daily goals
Problem solved for customers
Analyzed the needs in the store and created tasks to
enhance the shopping experience