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Marke&ng	
  for	
  Tech	
  Startups	
  	
  
Ge5ng	
  the	
  Fundamentals	
  Right	
  	
  
Entrepreneurship	
  101	
  
Jon	
  E	
  Worren	
  
October	
  26,	
  2011	
  
Defini9on	
  
	
  
Marke9ng	
  is	
  an	
  organiza9onal	
  func9on	
  and	
  a	
  set	
  of	
  processes	
  
for	
  crea9ng,	
  communica9ng,	
  and	
  delivering	
  value	
  to	
  customers	
  
and	
  for	
  managing	
  customer	
  rela9onships	
  in	
  ways	
  that	
  benefit	
  
the	
  organiza9on	
  and	
  its	
  stakeholders.	
  
Source:	
  AMA	
  	
  
Marke9ng	
  
Mix	
  
Product	
  
Price	
  
Promo9on	
  
Place	
  
Your	
  idea	
  or	
  vision	
  
Glacier	
  &	
  Mountain:	
  Taken!	
  
Putrified	
  Shark	
  Meat	
  
•  Putrified	
  shark	
  meat	
  	
  
•  Hákarl,	
  fermented	
  shark,	
  usually	
  
buried	
  for	
  months	
  to	
  allow	
  
certain	
  unhealthful	
  substances	
  to	
  
leak	
  out,	
  then	
  air-­‐dried.	
  	
  
•  It	
  is	
  usually	
  served	
  in	
  bite-­‐size	
  
cubes	
  and	
  washed	
  down	
  with	
  
ice-­‐cold	
  brennivín.	
  	
  
•  It	
  is	
  divided	
  into	
  two	
  types,	
  
glerhákarl	
  (glass	
  shark),	
  the	
  part	
  
closest	
  to	
  the	
  hide	
  which	
  is	
  
chewy	
  and	
  semi-­‐opaque,	
  and	
  
skyrhákarl	
  (skyr	
  shark),	
  soW	
  and	
  
tender	
  inner	
  parts.	
  Both	
  can	
  have	
  
a	
  preCy	
  strong	
  taste.	
  
The	
  Winner……Air!	
  
FROM	
  IDEA	
  TO	
  VALUE	
  PROPOSITION	
  
Joking	
  aside…..	
  
Value	
  Proposi9on	
  Statement	
  
•  The value proposition statement may consist of
several components:
-  What you are offering
-  The specific value associated with your offering
-  For whom you are creating value
-  What makes your product special or unique
Requires	
  a	
  number	
  of	
  decisions	
  
•  What	
  should	
  the	
  product	
  or	
  applica9on	
  look	
  
like?	
  
•  Who	
  should	
  buy	
  it?	
  
•  What	
  problem	
  is	
  it	
  solving	
  for	
  them	
  –	
  what	
  
value	
  does	
  it	
  generate	
  for	
  the	
  buyer?	
  
•  How	
  do	
  they	
  buy?	
  
•  Why	
  would	
  they	
  pick	
  us	
  over	
  the	
  compe99on?	
  
So,	
  we	
  have	
  a	
  
few	
  things	
  to	
  
inves9gate…	
  
Ques9on	
  Your	
  Assump9ons	
  
•  Customers	
  and	
  their	
  problem	
  
•  Product	
  concept	
  
•  Distribu9on	
  	
  
•  Pricing	
  
•  Demand	
  crea9on	
  
•  Market	
  Type	
  
•  Compe99on	
  
Customer	
  Development	
  Model	
  
Customer	
  
Discovery	
  
Customer	
  
Valida9on	
  
Customer	
  
Crea9on	
  
Company	
  
Building	
  
Customer	
  Discovery	
  
State	
  your	
  
hypothesis	
  
Test	
  problem	
  
hypothesis	
  
Test	
  product	
  
concept	
  
Verify	
  
Value	
  Proposi9on	
  Statement	
  
The	
  value	
  proposi&on	
  statement	
  consists	
  of	
  several	
  parts:	
  
-­‐  What	
  you	
  are	
  offering	
  
-­‐  The	
  specific	
  value	
  associated	
  with	
  your	
  offering	
  
-­‐  For	
  whom	
  you	
  are	
  crea9ng	
  value	
  
-­‐  What	
  makes	
  your	
  product	
  special	
  or	
  unique	
  
Product	
  vs	
  Customer	
  Dev	
  
•  Implements	
  vision	
  
•  Feedback	
  from	
  
Customer	
  
Development	
  team	
  
Product	
  
Development	
  
•  Ques9ons	
  assump9ons	
  
•  Decides	
  on	
  customers,	
  
problems	
  and	
  features	
  
•  Offer	
  feedback	
  to	
  PD	
  
Customer	
  
Development	
  
Customer	
  Valida9on	
  
Prepare	
  to	
  
sell	
  
Sell	
  to	
  
visionaries	
  
Determine	
  
Posi9oning	
  
Verify	
  
Valida9on	
  
GET	
  STARTED!	
  
What	
  are	
  you	
  wai9ng	
  for?	
  
Entrepreneur’s	
  Toolkit	
  
•  A	
  collec9on	
  of	
  ar9cles,	
  videos,	
  workbooks	
  and	
  templates	
  to	
  
help	
  you	
  grow	
  your	
  business.	
  
•  marsdd.com/toolkit	
  
	
  
Other	
  E101	
  Marke9ng	
  Lectures	
  
•  November	
  16:	
  	
   	
  Business	
  Model	
  
•  December	
  7:	
   	
   	
  Value	
  proposi9on	
  
•  January	
  11:	
  	
   	
   	
  Market	
  Analysis	
  
•  February	
  22:	
   	
   	
  Marke9ng	
  Communica9on	
  
•  March	
  7:	
   	
   	
   	
  Go-­‐To	
  Market	
  Strategy	
  
•  March	
  14:	
   	
   	
   	
  Sales	
  
•  March	
  21:	
   	
   	
   	
  Distribu9on	
  
Summary	
  
•  Marke9ng	
  has	
  a	
  holis9c	
  mandate	
  
•  Marke9ng	
  ac9vi9es	
  must	
  be	
  part	
  of	
  start-­‐up	
  from	
  the	
  
beginning	
  
•  Ques9on	
  your	
  assump9ons	
  
•  Blank’s	
  Customer	
  Discovery	
  and	
  Customer	
  Valida9on	
  
processes	
  offer	
  credible	
  avenues	
  towards	
  a	
  well	
  founded	
  
value	
  proposi9on	
  and	
  a	
  sustainable	
  business	
  model	
  
Thank	
  You!	
  
Jon	
  E	
  Worren	
  
jworren@marsdd.com	
  
Photo	
  credits	
  
•  simiezzz	
  
•  CoCreatr	
  
•  jonny2love	
  	
  
•  Rosie	
  Simca	
  	
  

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Marketing for Tech Start-Ups – Getting the fundamentals right - Entrepreneurship 101

  • 1.
  • 2. Marke&ng  for  Tech  Startups     Ge5ng  the  Fundamentals  Right     Entrepreneurship  101   Jon  E  Worren   October  26,  2011  
  • 3. Defini9on     Marke9ng  is  an  organiza9onal  func9on  and  a  set  of  processes   for  crea9ng,  communica9ng,  and  delivering  value  to  customers   and  for  managing  customer  rela9onships  in  ways  that  benefit   the  organiza9on  and  its  stakeholders.   Source:  AMA    
  • 4. Marke9ng   Mix   Product   Price   Promo9on   Place  
  • 5.
  • 6. Your  idea  or  vision  
  • 8. Putrified  Shark  Meat   •  Putrified  shark  meat     •  Hákarl,  fermented  shark,  usually   buried  for  months  to  allow   certain  unhealthful  substances  to   leak  out,  then  air-­‐dried.     •  It  is  usually  served  in  bite-­‐size   cubes  and  washed  down  with   ice-­‐cold  brennivín.     •  It  is  divided  into  two  types,   glerhákarl  (glass  shark),  the  part   closest  to  the  hide  which  is   chewy  and  semi-­‐opaque,  and   skyrhákarl  (skyr  shark),  soW  and   tender  inner  parts.  Both  can  have   a  preCy  strong  taste.  
  • 10. FROM  IDEA  TO  VALUE  PROPOSITION   Joking  aside…..  
  • 11. Value  Proposi9on  Statement   •  The value proposition statement may consist of several components: -  What you are offering -  The specific value associated with your offering -  For whom you are creating value -  What makes your product special or unique
  • 12. Requires  a  number  of  decisions   •  What  should  the  product  or  applica9on  look   like?   •  Who  should  buy  it?   •  What  problem  is  it  solving  for  them  –  what   value  does  it  generate  for  the  buyer?   •  How  do  they  buy?   •  Why  would  they  pick  us  over  the  compe99on?  
  • 13. So,  we  have  a   few  things  to   inves9gate…  
  • 14. Ques9on  Your  Assump9ons   •  Customers  and  their  problem   •  Product  concept   •  Distribu9on     •  Pricing   •  Demand  crea9on   •  Market  Type   •  Compe99on  
  • 15. Customer  Development  Model   Customer   Discovery   Customer   Valida9on   Customer   Crea9on   Company   Building  
  • 16. Customer  Discovery   State  your   hypothesis   Test  problem   hypothesis   Test  product   concept   Verify  
  • 17. Value  Proposi9on  Statement   The  value  proposi&on  statement  consists  of  several  parts:   -­‐  What  you  are  offering   -­‐  The  specific  value  associated  with  your  offering   -­‐  For  whom  you  are  crea9ng  value   -­‐  What  makes  your  product  special  or  unique  
  • 18. Product  vs  Customer  Dev   •  Implements  vision   •  Feedback  from   Customer   Development  team   Product   Development   •  Ques9ons  assump9ons   •  Decides  on  customers,   problems  and  features   •  Offer  feedback  to  PD   Customer   Development  
  • 19. Customer  Valida9on   Prepare  to   sell   Sell  to   visionaries   Determine   Posi9oning   Verify   Valida9on  
  • 20.
  • 21. GET  STARTED!   What  are  you  wai9ng  for?  
  • 22. Entrepreneur’s  Toolkit   •  A  collec9on  of  ar9cles,  videos,  workbooks  and  templates  to   help  you  grow  your  business.   •  marsdd.com/toolkit    
  • 23. Other  E101  Marke9ng  Lectures   •  November  16:      Business  Model   •  December  7:      Value  proposi9on   •  January  11:        Market  Analysis   •  February  22:      Marke9ng  Communica9on   •  March  7:        Go-­‐To  Market  Strategy   •  March  14:        Sales   •  March  21:        Distribu9on  
  • 24. Summary   •  Marke9ng  has  a  holis9c  mandate   •  Marke9ng  ac9vi9es  must  be  part  of  start-­‐up  from  the   beginning   •  Ques9on  your  assump9ons   •  Blank’s  Customer  Discovery  and  Customer  Valida9on   processes  offer  credible  avenues  towards  a  well  founded   value  proposi9on  and  a  sustainable  business  model  
  • 25. Thank  You!   Jon  E  Worren   jworren@marsdd.com  
  • 26. Photo  credits   •  simiezzz   •  CoCreatr   •  jonny2love     •  Rosie  Simca