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NeuroMarketing
Persuasion and the Psychology of Marketing
Psychology of Marketing
What’s in it for Me!
Psychology of Marketing:
Human Behavior-
Beeder-Meinhof
Phenomenon
‱ Clustering
Anchoring
‱ Loss Aversion
Perceived Value
‱ Creating Connections
‱ Boosting Credibility
What’s In
It For Me?
Imitating
Others
Influencers
Compiled by author from sources: blog.hubspot.com, business2community.com
Psychology of Marketing:
Words Create Connections-
The words you use
in campaigns can
affect your
audience’s behavior
Words
like you, free, or
because persuade
users to take action
You, creates a
personal connection
Free suggests an
incentive and keeps
visitors interested
Because, gives a
reason, that’s often
what visitors need
to take action
Words Affect
Us
Compiled by author from sources: searchenginejournal.com Image Source: Google Images
Psychology of Marketing:
Boost the Perceived Value-
If your product or service
isn’t viewed as providing
more value than the
cost, then nobody will
buy
The crucial element is to
increase the perceived
value, the perceived
value needs to outweigh
the cost
You can increase value by lowering
the price, or have a similar effect
by conveying the great results that
the user will experience more
clearly, and what it’ll mean for the
potential buyer
By using the psychology of
marketing, groveling for the
customers that are ready to buy,
you can build a lasting relationship
with consumers
Compiled by author from sources: business2community.com Image Source: Google Images
Psychology of Marketing:
Emotionally Appealing-
Human beings make most of
their decisions based on
emotion
Effective marketing
strategies appeal to human
emotions, making consumers
“feel” first and “think” later
The emphasis is on how your
product or service will make
the buyer feel, or how it will
eliminate an existing pain
Compiled by author from sources: business2community.com Image Source: Google Images
Psychology of Marketing:
Loss Aversion-
Once someone has
something,
they realllllly don't
like to lose it
Participants were
given mugs,
chocolate, or
nothing, then given
the choice to trade
objects, if they were
given nothing they
could choose one of
the two 
.
 Roughly half of the participants
who started with no items chose
mugs, but 86% of those given
mugs to begin with stuck with
that item
 Marketers could ungate a feature
for a free version of their
product for a certain amount of
time
 After that, the feature could be
removed unless you upgrade or
becoming a paying customer
Compiled by author from source: blog.hubspot.com
Psychology of Marketing:
Anchoring-
If your
store
typically
has jeans
for $50
You will be
happy to find
them for $35
But your friend
who typically
buys them for
$20 may not
be impressed
Why it is so Hard to Resist a Sale at Your Favorite Clothing Shop?
 Anchoring: People base decisions
on the first piece of information
they receive
 Marketers running a sale want to
state the initial price and display
the sale price next to it
Compiled by author from source: blog.hubspot.com
Psychology of Marketing:
Heuristic vs. Systematic-
Heuristic-
 Information processed in a low-
involvement low-effort way, with
shortcuts, cues and feelings
 i.e. Purchasing tires on the advice
of your mechanic who is an expert,
also paying the higher price for the
well-known brand because those
items are generally better products
Systematic-
 Information is processed in a high-
involvement and high-effort way
 i.e. Researching brands of tires,
reading reviews, talking with a
salesperson about the best tires for
driving habits is engaging in
systematic processing
Compiled by author from source: blogmarketresearch.com
Psychological Theories of Thinking:
Heuristic vs. Systematic-
Systematic involves
trying to understand
the available info and
coming to a specific
belief based on it
Heuristic occurs when
people are short on time,
already invested in a
viewpoint, or are
confident it is an accurate
perception
Compiled by author from sources: blog.marketresearch.com Image Source: Google Images
Psychological Theories of Thinking:
Stroop Test-
 Try to read out loud the color of
the words displayed
 You’ll probably find yourself
(Systematic) struggling to fight the
(Heuristic) response, which is to
read out the word instead of its
color
Compiled by author from sources: blog.marketresearch.com, mercercognitivepsychology.pbworks.com Image Source: Google Images
Psychology of Marketing:
Heuristic Model-
Consumers
are in fact
using
Heuristic
thinking:
If they
have a
low-level
of interest
in the
subject
Find the
info
difficult to
understand
If they
have many
choices
By engaging consumers in surveys and
focus group discussions about how they
think about products/services and
brands, researchers generate lots of
systematic thinking
Research with consumers suggests that
in actual purchasing situations,
consumers rely heavily on heuristic
thinking about retailers, brands, and
products/services
Apply to
Market
Research
Compiled by author from source: blogmarketresearch.com
Contact Us for the Full Presentation:
Mediacontact USA Inc.
13575 58TH Street North #160
Clearwater, Fl. 33760
T: 727 538 4112
E: contact@mcusa.co
www.mediacontactusa.com
Sources Cited:
 "5 Reasons You Need To Understand the Psychology of Marketing." Business 2 Community 5 Reasons
You Need To Understand the Psychology of Marketing Comments. N.p., n.d. Web. 17 June 2016.
http://www.business2community.com/marketing/5-reasons-need-understand-psychology-
marketing-01471065#zWFsy3vSk8mM8zoV.97
 Andrienko, Olga. "Psychology and #Marketing: What Influences Our Decisions." Search Engine
Journal. N.p., 2015. Web. 17 June 2016. https://www.searchenginejournal.com/psychology-
marketing-influences-decisions/142368/
 "Marketing Psychology: 10 Revealing Principles of Human Behavior." Marketing Psychology: 10
Revealing Principles of Human Behavior. N.p., n.d. Web. 15 July 2016.
http://blog.hubspot.com/marketing/psychology-marketers-revealing-principles-human-
behavior#sm.000f1xi9cjvyfkr103h18pi8e8u3q
 Why Market Researchers Should Apply Psychological Theories of
Thinkinghttp://blog.marketresearch.com/why-market-researchers-should-apply-psychological-
theories-of-
thinking?utm_campaign=2016_06+Thought+Leadership&utm_medium=email&_hsenc=p2ANqtz---
TbeCppFPLYCBXPf-qK35G-2B62JczjlDt_6Po5Ei8SQIlYUqW-9G64h0gtX8w9EJXn9Z9J9GxnQPuD-
vbuUviI6E4w&_hsmi=31180696&utm_content=31180696&utm_source=hs_email&hsCtaTracking=5265
42d9-eab8-4f6e-995a-e9181da21b92%7Cb8571e9b-76bc-4c98-9b28-0224a4ab7f08

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NeuroMarketing: Persuasion and the Psychology of Marketing

  • 1. NeuroMarketing Persuasion and the Psychology of Marketing
  • 3. Psychology of Marketing: Human Behavior- Beeder-Meinhof Phenomenon ‱ Clustering Anchoring ‱ Loss Aversion Perceived Value ‱ Creating Connections ‱ Boosting Credibility What’s In It For Me? Imitating Others Influencers Compiled by author from sources: blog.hubspot.com, business2community.com
  • 4. Psychology of Marketing: Words Create Connections- The words you use in campaigns can affect your audience’s behavior Words like you, free, or because persuade users to take action You, creates a personal connection Free suggests an incentive and keeps visitors interested Because, gives a reason, that’s often what visitors need to take action Words Affect Us Compiled by author from sources: searchenginejournal.com Image Source: Google Images
  • 5. Psychology of Marketing: Boost the Perceived Value- If your product or service isn’t viewed as providing more value than the cost, then nobody will buy The crucial element is to increase the perceived value, the perceived value needs to outweigh the cost You can increase value by lowering the price, or have a similar effect by conveying the great results that the user will experience more clearly, and what it’ll mean for the potential buyer By using the psychology of marketing, groveling for the customers that are ready to buy, you can build a lasting relationship with consumers Compiled by author from sources: business2community.com Image Source: Google Images
  • 6. Psychology of Marketing: Emotionally Appealing- Human beings make most of their decisions based on emotion Effective marketing strategies appeal to human emotions, making consumers “feel” first and “think” later The emphasis is on how your product or service will make the buyer feel, or how it will eliminate an existing pain Compiled by author from sources: business2community.com Image Source: Google Images
  • 7. Psychology of Marketing: Loss Aversion- Once someone has something, they realllllly don't like to lose it Participants were given mugs, chocolate, or nothing, then given the choice to trade objects, if they were given nothing they could choose one of the two 
.  Roughly half of the participants who started with no items chose mugs, but 86% of those given mugs to begin with stuck with that item  Marketers could ungate a feature for a free version of their product for a certain amount of time  After that, the feature could be removed unless you upgrade or becoming a paying customer Compiled by author from source: blog.hubspot.com
  • 8. Psychology of Marketing: Anchoring- If your store typically has jeans for $50 You will be happy to find them for $35 But your friend who typically buys them for $20 may not be impressed Why it is so Hard to Resist a Sale at Your Favorite Clothing Shop?  Anchoring: People base decisions on the first piece of information they receive  Marketers running a sale want to state the initial price and display the sale price next to it Compiled by author from source: blog.hubspot.com
  • 9. Psychology of Marketing: Heuristic vs. Systematic- Heuristic-  Information processed in a low- involvement low-effort way, with shortcuts, cues and feelings  i.e. Purchasing tires on the advice of your mechanic who is an expert, also paying the higher price for the well-known brand because those items are generally better products Systematic-  Information is processed in a high- involvement and high-effort way  i.e. Researching brands of tires, reading reviews, talking with a salesperson about the best tires for driving habits is engaging in systematic processing Compiled by author from source: blogmarketresearch.com
  • 10. Psychological Theories of Thinking: Heuristic vs. Systematic- Systematic involves trying to understand the available info and coming to a specific belief based on it Heuristic occurs when people are short on time, already invested in a viewpoint, or are confident it is an accurate perception Compiled by author from sources: blog.marketresearch.com Image Source: Google Images
  • 11. Psychological Theories of Thinking: Stroop Test-  Try to read out loud the color of the words displayed  You’ll probably find yourself (Systematic) struggling to fight the (Heuristic) response, which is to read out the word instead of its color Compiled by author from sources: blog.marketresearch.com, mercercognitivepsychology.pbworks.com Image Source: Google Images
  • 12. Psychology of Marketing: Heuristic Model- Consumers are in fact using Heuristic thinking: If they have a low-level of interest in the subject Find the info difficult to understand If they have many choices By engaging consumers in surveys and focus group discussions about how they think about products/services and brands, researchers generate lots of systematic thinking Research with consumers suggests that in actual purchasing situations, consumers rely heavily on heuristic thinking about retailers, brands, and products/services Apply to Market Research Compiled by author from source: blogmarketresearch.com
  • 13. Contact Us for the Full Presentation: Mediacontact USA Inc. 13575 58TH Street North #160 Clearwater, Fl. 33760 T: 727 538 4112 E: contact@mcusa.co www.mediacontactusa.com
  • 14. Sources Cited:  "5 Reasons You Need To Understand the Psychology of Marketing." Business 2 Community 5 Reasons You Need To Understand the Psychology of Marketing Comments. N.p., n.d. Web. 17 June 2016. http://www.business2community.com/marketing/5-reasons-need-understand-psychology- marketing-01471065#zWFsy3vSk8mM8zoV.97  Andrienko, Olga. "Psychology and #Marketing: What Influences Our Decisions." Search Engine Journal. N.p., 2015. Web. 17 June 2016. https://www.searchenginejournal.com/psychology- marketing-influences-decisions/142368/  "Marketing Psychology: 10 Revealing Principles of Human Behavior." Marketing Psychology: 10 Revealing Principles of Human Behavior. N.p., n.d. Web. 15 July 2016. http://blog.hubspot.com/marketing/psychology-marketers-revealing-principles-human- behavior#sm.000f1xi9cjvyfkr103h18pi8e8u3q  Why Market Researchers Should Apply Psychological Theories of Thinkinghttp://blog.marketresearch.com/why-market-researchers-should-apply-psychological- theories-of- thinking?utm_campaign=2016_06+Thought+Leadership&utm_medium=email&_hsenc=p2ANqtz--- TbeCppFPLYCBXPf-qK35G-2B62JczjlDt_6Po5Ei8SQIlYUqW-9G64h0gtX8w9EJXn9Z9J9GxnQPuD- vbuUviI6E4w&_hsmi=31180696&utm_content=31180696&utm_source=hs_email&hsCtaTracking=5265 42d9-eab8-4f6e-995a-e9181da21b92%7Cb8571e9b-76bc-4c98-9b28-0224a4ab7f08

Hinweis der Redaktion

  1. http://blog.hubspot.com/marketing/psychology-marketers-revealing-principles-human-behavior#sm.000f1xi9cjvyfkr103h18pi8e8u3q http://www.business2community.com/marketing/5-reasons-need-understand-psychology-marketing-01471065#cz0KTkxibbI4KuZy.97
  2. https://www.searchenginejournal.com/psychology-marketing-influences-decisions/142368/
  3. http://www.business2community.com/marketing/5-reasons-need-understand-psychology-marketing-01471065#zWFsy3vSk8mM8zoV.97
  4. http://www.business2community.com/marketing/5-reasons-need-understand-psychology-marketing-01471065#zWFsy3vSk8mM8zoV.97
  5. http://blog.hubspot.com/marketing/psychology-marketers-revealing-principles-human-behavior#sm.000f1xi9cjvyfkr103h18pi8e8u3q
  6. http://blog.hubspot.com/marketing/psychology-marketers-revealing-principles-human-behavior#sm.000f1xi9cjvyfkr103h18pi8e8u3q
  7. http://blog.marketresearch.com/why-market-researchers-should-apply-psychological-theories-of-thinking?utm_campaign=2016_06+Thought+Leadership&utm_medium=email&_hsenc=p2ANqtz---TbeCppFPLYCBXPf-qK35G-2B62JczjlDt_6Po5Ei8SQIlYUqW-9G64h0gtX8w9EJXn9Z9J9GxnQPuD-vbuUviI6E4w&_hsmi=31180696&utm_content=31180696&utm_source=hs_email&hsCtaTracking=526542d9-eab8-4f6e-995a-e9181da21b92%7Cb8571e9b-76bc-4c98-9b28-0224a4ab7f08
  8. http://blog.marketresearch.com/why-market-researchers-should-apply-psychological-theories-of-thinking?utm_campaign=2016_06+Thought+Leadership&utm_medium=email&_hsenc=p2ANqtz---TbeCppFPLYCBXPf-qK35G-2B62JczjlDt_6Po5Ei8SQIlYUqW-9G64h0gtX8w9EJXn9Z9J9GxnQPuD-vbuUviI6E4w&_hsmi=31180696&utm_content=31180696&utm_source=hs_email&hsCtaTracking=526542d9-eab8-4f6e-995a-e9181da21b92%7Cb8571e9b-76bc-4c98-9b28-0224a4ab7f08
  9. http://blog.marketresearch.com/why-market-researchers-should-apply-psychological-theories-of-thinking?utm_campaign=2016_06+Thought+Leadership&utm_medium=email&_hsenc=p2ANqtz---TbeCppFPLYCBXPf-qK35G-2B62JczjlDt_6Po5Ei8SQIlYUqW-9G64h0gtX8w9EJXn9Z9J9GxnQPuD-vbuUviI6E4w&_hsmi=31180696&utm_content=31180696&utm_source=hs_email&hsCtaTracking=526542d9-eab8-4f6e-995a-e9181da21b92%7Cb8571e9b-76bc-4c98-9b28-0224a4ab7f08 http://mercercognitivepsychology.pbworks.com/w/page/70683216/Stroop%20Effect
  10. http://blog.marketresearch.com/why-market-researchers-should-apply-psychological-theories-of-thinking?utm_campaign=2016_06+Thought+Leadership&utm_medium=email&_hsenc=p2ANqtz---TbeCppFPLYCBXPf-qK35G-2B62JczjlDt_6Po5Ei8SQIlYUqW-9G64h0gtX8w9EJXn9Z9J9GxnQPuD-vbuUviI6E4w&_hsmi=31180696&utm_content=31180696&utm_source=hs_email&hsCtaTracking=526542d9-eab8-4f6e-995a-e9181da21b92%7Cb8571e9b-76bc-4c98-9b28-0224a4ab7f08