Top 10 Tips for Effective Communications

@LinaArseneault CaféLina Blog www.café-lina.com lina@cafe-lina.com

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TOP 10 TIPS FOR EFFECTIVE
COMMUNICATIONS


Overall Credibility in Communication
 Mehabrian’s 7% rule

55% of meaning comes from presentation

38% of meaning comes from tonality

ll o Pleaseforms
fill out
he
these
To
da
7% of meaning comes from the words we
lc
pre y we
se wil
nt l
om
Thank you for
themselves e
attending this
session

Source: Research by Dr. Albert Mehabrian, UCLA sociolinguist

Catch The Cues
TOP 10 Tips
For Effective Communication …


Catch the Cues
TIP #1 Understand the Rules of the Game


Catch the Cues
TIP #2 Dress For Context


Catch the Cues
TIP #2 Dress For Context

Excuse me,
I’m here for
the job
interview

OK,
You’re hired
@LinaArseneault CaféLina Blog …
www.café-lina.com lina@cafe-lina.com

Catch the Cues
TIP #3 Know Your Audience

ABC Inc

“I’m sorry sir - you’re properly dressed”.

Catch The Cues
2. Understand The Rules Of The Game
3. Dress For Context
4. Know Your Audience


Body Language


Body Language
TIP #4 Self Awareness

“WE LOVE YOUR IDEA!”
@LinaArseneault
CaféLina Blog www.café-lina.com lina@cafe-lina.com

Body Language
TIP #5 Own Your Own Space


Body Language
Body Language says
more than the words
you speak….


Body Language
TIP #6 Demonstrate Competence With Confidence


Power Gestures


Not so Powerful Gestures

VOLUNTEER – Introduce yourself
men

Body Language
2. Self Awareness
3. Own Your Own Space
4. Demonstrate Competence With Confidence


Voice


Voice
TIP #7 Project with Passion & Volume

http://www.youtube.com/watch?v=P9_mED99cdk

Voice
TIP #7 Project with Passion & Volume

http://www.americanrhetoric.com/speeches/mlkihaveadream.htm

Voice
TIP #8 Inspire Confidence using Vocal Inflection


Voice
TIP #8 Inspire Confidence using Vocal Inflection

http://www.youtube.com/watch?v=0kusJhuuWFI

Voice
2. Project With Passion & Volume
3. Use Downward Inflections


Message


Message
TIP #9 Focus On How You Say It

Opening TAGS:
Perhaps
Maybe
Well, you know …
Like, ummmm
The title of the slide is …

Message
TIP #10 Eliminate Qualifiers, Tags & Diminishing Words

Just… A little… I’m sorry to bother you, but… I don’t do well with PPT


Message
2. Focus On How You Say It
3. Eliminate Qualifiers, Tags & Diminishing
Words


Top 10
Showing Up 1) Understand
the Rules of th
Cues G am e e
2) Dress for Co
ntext
3) Know your A
udience

4) Self Awaren
es s
5) Own Your S
Body pac e
6) Demonstrate
Competence w
Language Confidence ith

7) Project with
Passion & Volu
8) Use Downw me
ard Inflections
9) Focus On H
Voice ow You Say It ..
10) Eliminate Q .
ualifiers, Tags
Diminishing Wo &
rds

Message


Listen on YouTube

http://www.youtube.com/watch?v=EW4GMP3f-Qc

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Top 10 Tips for Effective Communications

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Top 10 Tips for Effective Communications