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OWN YOUR
MEETINGS—
HERE’S HOW
There are few things people
greet with less enthusiasm
than scheduling and attending
meetings. They’re at the
center of almost everything
we do as a business, yet
somewhere along the way,
something went terribly wrong
to tarnish their reputation.
Why is it that so many of us
hate meetings so badly?
The average person works
90,000 hours over their career
and is scheduled for nearly 60
meetings every month. With
1 out of 3 minutes of every
workday spent in meetings,
you can see why resentment
builds. It’s easy to blame bad
meetings—they can waste
away our days, they can keep
us late and they tend to pop
up right when we’re in the
middle of a project.
But the truth is, meetings
are absolutely vital to a
functioning company. From
the smallest startup working
out of the owner’s garage
to the largest Fortune 100
companies, we all rely on
meetings to collaborate
on new ideas and make
more informed decisions.
Taking the steps to own
your meetings will go a
long way toward hosting
the meetings your team will
actually love and establishing
a productive meeting culture
in your organization. So fire
up Outlook, or whatever
email service you use, and
let’s schedule a meeting. Or
should we?
OWN YOUR
MEETINGS
The first step in effectively owning
your meetings is to know when to
meet. And you’re already pretty
good at it. For instance, you knew
to email the friend who shared this
guide with you instead of booking
a flight to thank them in person
because some communication
exchanges are best suited for a text
or an email or a phone call.
To determine when and how to
meet, start with this question:
TO MEET
OR NOT TO
MEET
Is the topic important?
Yes
Is there bad news to
discuss?
Do you need a timely
response?
Yes
Meet in person
Yes
Meet over video
2
Meet in person, over
video or through chat.
Yes
Meet over video
No No
More than 2
No
Send an email
How big is the travel budget? How many people are involved?
Does everyone need to pay attention?
Not an issue
Pick a cool destination
and book your flight.
Restricted
Meet over video
No
Download the
“To Meet Or
Not To Meet”
chart for use
in your office.
Before you reserve a room
and send out your meeting
invites, consider the
outcomes you’re expecting
from the meeting. Effective
meetings are the product of
good leadership, and good
leaders come to the meeting
knowing exactly what they
need to discuss—and discuss
only that.
Create an agenda and send
it out with your meeting
request. The agenda gives the
meeting structure and sets
the tone for the discussion.
It also gives others time to
prepare their contributions
and keeps the conversation
on track and relevant. An
agenda can be as simple as a
list of topics and as complex
as a full, down-to-the-minute
time line.
PLAN
INTELLIGENTLY
73% of people view having
an agenda as a critical
element to their meeting
productivity.
But only 63% of
meetings actually
include them. Plan
intelligently and own
the agenda.
It might sound simple, but invite only the people who will
add to the discussion and contribute to the meeting goals.
The purpose of most meetings is multiway communication
and collaboration, not dissemination of information. Have
a plan for distributing the “meeting wrap-up” or “meeting
minutes” to the groups of people who would benefit from
the information, but don’t feel pressured to invite everyone
to every meeting.
CONSIDER THE
ATTENDEES
Meetings can easily spiral
out of control when too
many unnecessary guests
are included. Help save
the estimated 25–50% of
time considered wasted
by meeting attendees who
don’t need to be in your
meetings and own the
attendee list.
50%
How we communicate in the business
world is changing. The rise of the remote
worker continues to spread out the
workforce. Access to Wi-Fi makes it
easy to work from practically anywhere.
People are bringing and working on
the devices that they want to use, and
boardrooms and conference rooms are
being replaced with smaller, more agile
huddle room meeting spaces.
Video conferencing makes it easy to
get the right people in your meetings,
regardless of their locations or devices,
and still lets you communicate and
collaborate in real time and face to face.
It’s easy to embrace the technology
when it works the way you do.
EMBRACE THE
TECHNOLOGY
Don’t currently own the
technology but are thinking
about it? Consider this:
Compatibility
Look for a video conferencing
solution that is standards based
and is available on the devices
and browsers you use every day.
Quality of Experience
For video conferencing to be
successful, it needs to be so
good that the users forget they’re
using it.
Security
These are your confidential
meetings we’re talking about.
Make sure everything is
encrypted.
Ease of Use
If it isn’t easy to use, it won’t be
used. Find a solution that works
the way you do and naturally fits
in with your workflow.
Check out these additional
resources to learn more about
the changes in business
communications.
•	The Remote Worker Revolution
•	Ten Surprising Facts About
Our Mobile World
•	Five Must-haves for Any Great
Huddle Room
REMEMBER
YOUR VIDEO
ETIQUETTESit up straight. Don’t talk with your
mouth full. The fork and knife positioned
closest to the plate are for your main
course. Most of the etiquette you already
know translates perfectly to the video
conferencing meeting. Set the tone and
own the meeting experience.
Speak naturally
You don’t need to shout for
the far end to hear you on a
video conferencing call. Speak
naturally and let the microphone
do its job.
Dress appropriately
Dress for your company culture.
Video conferencing should just
be a natural extension to the
meeting.
Look at the camera
When it’s your turn to talk on a
video call, look into the camera
and let your body language help
support what you’re trying to
say.
Mute your background noise
If you run into any feedback or
you’re situated in a loud room,
be sure to mute yourself when
you aren’t talking.
Be yourself
It’s just a video call, after all.
We hope that you have learned
how to own your meetings.
Good meeting habits help
create the kind of meetings your
team actually want to be a part
of. Contact us to learn more
about upgrading your meetings
to an experience you’ll love, and
download a free trial of Lifesize
Cloud to get started today.
CLOSE
WITH AN
ACTION
PLAN
Save time at the end of the
meeting to record action items
and set accountability and time
lines. Then say good-bye as you
consciously end your meeting on
time. Follow through with your
meeting wrap-up to recap and
clarify what was discussed, and
don’t forget to extend it to the
people who would benefit from the
information.
Own ending your meetings on
time every time, and watch your
meeting culture start to shift into
something a lot more effective,
enjoyable and productive.
FREE TRIAL
BOOK A DEMO
SOURCES
https://e-meetings.verizonbusiness.com/global/en/meetingsinamerica/uswhitepaper.php
http://www.okstate.edu/ceat/msetm/courses/etm5221/Week%201%20Challenges/Meeting%20Analysis%20
Findings%20from%20Research%20and%20Practice.pdf
http://www.forbes.com/sites/sebastianbailey/2013/08/08/just-say-no-how-your-meeting-habit-is-harming-you/
© 2015 Lifesize, a division of Logitech. All rights reserved. Information contained in this document is subject to
change without notice. Lifesize is the registered trademark or trademark of Logitech. All other trademarks are the
property of their respective owners.
Guide_How-to-own-your-meetings_0115

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Own Your Meetings - Here's How

  • 2. There are few things people greet with less enthusiasm than scheduling and attending meetings. They’re at the center of almost everything we do as a business, yet somewhere along the way, something went terribly wrong to tarnish their reputation. Why is it that so many of us hate meetings so badly? The average person works 90,000 hours over their career and is scheduled for nearly 60 meetings every month. With 1 out of 3 minutes of every workday spent in meetings, you can see why resentment builds. It’s easy to blame bad meetings—they can waste away our days, they can keep us late and they tend to pop up right when we’re in the middle of a project. But the truth is, meetings are absolutely vital to a functioning company. From the smallest startup working out of the owner’s garage to the largest Fortune 100 companies, we all rely on meetings to collaborate on new ideas and make more informed decisions. Taking the steps to own your meetings will go a long way toward hosting the meetings your team will actually love and establishing a productive meeting culture in your organization. So fire up Outlook, or whatever email service you use, and let’s schedule a meeting. Or should we? OWN YOUR MEETINGS
  • 3. The first step in effectively owning your meetings is to know when to meet. And you’re already pretty good at it. For instance, you knew to email the friend who shared this guide with you instead of booking a flight to thank them in person because some communication exchanges are best suited for a text or an email or a phone call. To determine when and how to meet, start with this question: TO MEET OR NOT TO MEET Is the topic important? Yes Is there bad news to discuss? Do you need a timely response? Yes Meet in person Yes Meet over video 2 Meet in person, over video or through chat. Yes Meet over video No No More than 2 No Send an email How big is the travel budget? How many people are involved? Does everyone need to pay attention? Not an issue Pick a cool destination and book your flight. Restricted Meet over video No Download the “To Meet Or Not To Meet” chart for use in your office.
  • 4. Before you reserve a room and send out your meeting invites, consider the outcomes you’re expecting from the meeting. Effective meetings are the product of good leadership, and good leaders come to the meeting knowing exactly what they need to discuss—and discuss only that. Create an agenda and send it out with your meeting request. The agenda gives the meeting structure and sets the tone for the discussion. It also gives others time to prepare their contributions and keeps the conversation on track and relevant. An agenda can be as simple as a list of topics and as complex as a full, down-to-the-minute time line. PLAN INTELLIGENTLY 73% of people view having an agenda as a critical element to their meeting productivity. But only 63% of meetings actually include them. Plan intelligently and own the agenda.
  • 5. It might sound simple, but invite only the people who will add to the discussion and contribute to the meeting goals. The purpose of most meetings is multiway communication and collaboration, not dissemination of information. Have a plan for distributing the “meeting wrap-up” or “meeting minutes” to the groups of people who would benefit from the information, but don’t feel pressured to invite everyone to every meeting. CONSIDER THE ATTENDEES Meetings can easily spiral out of control when too many unnecessary guests are included. Help save the estimated 25–50% of time considered wasted by meeting attendees who don’t need to be in your meetings and own the attendee list. 50%
  • 6. How we communicate in the business world is changing. The rise of the remote worker continues to spread out the workforce. Access to Wi-Fi makes it easy to work from practically anywhere. People are bringing and working on the devices that they want to use, and boardrooms and conference rooms are being replaced with smaller, more agile huddle room meeting spaces. Video conferencing makes it easy to get the right people in your meetings, regardless of their locations or devices, and still lets you communicate and collaborate in real time and face to face. It’s easy to embrace the technology when it works the way you do. EMBRACE THE TECHNOLOGY Don’t currently own the technology but are thinking about it? Consider this: Compatibility Look for a video conferencing solution that is standards based and is available on the devices and browsers you use every day. Quality of Experience For video conferencing to be successful, it needs to be so good that the users forget they’re using it. Security These are your confidential meetings we’re talking about. Make sure everything is encrypted. Ease of Use If it isn’t easy to use, it won’t be used. Find a solution that works the way you do and naturally fits in with your workflow. Check out these additional resources to learn more about the changes in business communications. • The Remote Worker Revolution • Ten Surprising Facts About Our Mobile World • Five Must-haves for Any Great Huddle Room
  • 7. REMEMBER YOUR VIDEO ETIQUETTESit up straight. Don’t talk with your mouth full. The fork and knife positioned closest to the plate are for your main course. Most of the etiquette you already know translates perfectly to the video conferencing meeting. Set the tone and own the meeting experience. Speak naturally You don’t need to shout for the far end to hear you on a video conferencing call. Speak naturally and let the microphone do its job. Dress appropriately Dress for your company culture. Video conferencing should just be a natural extension to the meeting. Look at the camera When it’s your turn to talk on a video call, look into the camera and let your body language help support what you’re trying to say. Mute your background noise If you run into any feedback or you’re situated in a loud room, be sure to mute yourself when you aren’t talking. Be yourself It’s just a video call, after all.
  • 8. We hope that you have learned how to own your meetings. Good meeting habits help create the kind of meetings your team actually want to be a part of. Contact us to learn more about upgrading your meetings to an experience you’ll love, and download a free trial of Lifesize Cloud to get started today. CLOSE WITH AN ACTION PLAN Save time at the end of the meeting to record action items and set accountability and time lines. Then say good-bye as you consciously end your meeting on time. Follow through with your meeting wrap-up to recap and clarify what was discussed, and don’t forget to extend it to the people who would benefit from the information. Own ending your meetings on time every time, and watch your meeting culture start to shift into something a lot more effective, enjoyable and productive. FREE TRIAL BOOK A DEMO SOURCES https://e-meetings.verizonbusiness.com/global/en/meetingsinamerica/uswhitepaper.php http://www.okstate.edu/ceat/msetm/courses/etm5221/Week%201%20Challenges/Meeting%20Analysis%20 Findings%20from%20Research%20and%20Practice.pdf http://www.forbes.com/sites/sebastianbailey/2013/08/08/just-say-no-how-your-meeting-habit-is-harming-you/ © 2015 Lifesize, a division of Logitech. All rights reserved. Information contained in this document is subject to change without notice. Lifesize is the registered trademark or trademark of Logitech. All other trademarks are the property of their respective owners. Guide_How-to-own-your-meetings_0115