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POI
                                              Pathways to Online Information:
                                           a Collaborative Project for E-Resources

                                                         http://epoi.hawaii.edu

Steven Seifried, PhD,1 Virginia M. Tanji, MSLS, MEd,1 Annis Lee Adams, MA, MLIS;1 Carolyn Ching, MA,
     MLIS,2 Sarah Jansen, MLIS;2 Paul Wermager, MLIS, MPH,3 Jessica Hashimoto, MLIS, MBA3
      1
       John A. Burns School of Medicine, University of Hawaii at Manoa; 2Hawaii Medical Library;
      3
       Science & Technology Reference Department, University of Hawaii at Manoa, Honolulu, HI


                                        OBJECTIVE

To create a single point of access for electronic biomedical resources for researchers,
educators, practitioners, and students in Hawaii. Many of Hawaii’s healthcare professionals and
students have access to both Hawaii Medical Library (HML) and the University of Hawaii at
Manoa (UHM) Library. Finding what resources were available from which library had become
burdensome for patrons and librarians.


CHALLENGES                                          METHODS
                                                    OBJECTIVE

 • Collaborating                                     • Created a collaboration among HML (a
       • Working with non-librarians                   private, nonprofit subsidiary of a large
       • Learning the unique circumstances of          healthcare system), the UHM Library, and
          each other's organizations                   the John A. Burns School of Medicine
       • Finding common ground on content,           • Garnered support from 13 healthcare-
          design, and scope                            related organizations, who agreed to post
 • Creating an attractive, efficient, user-            links to ePOI on their websites and allowed
    friendly interface                                 announcements to their employees and
 • Assuring good computing performance                 students
 • Defining the scope of holdings to include         • Examined existing similar projects
 • Agreeing on vocabulary and fields for             • Maintained a project book and meeting
    searching                                          minutes, which facilitated efficient
 • Developing a data model to meet technical           functioning of the multi-institutional project
    and librarian needs                                group
 • Establishing and maintaining an accurate          • Downloaded records from LocatorPlus
    list of titles and holdings                        populated title-specific data, including
 • Including subject headings for thousands            journal title abbreviations, and defined the
    of journals                                        scope of the ePOI database
 • Communicating different types of access           • Utilized reports from SerialsSolutions to
    restrictions                                       maintain holdings data for HML and UHM
                                                       Library; supplemented this with manual
                                                       entry for data not contained in the
                                                       SerialsSolutions reports
                                                     • User authentication (EZProxy) is maintained
                                                       at each library
                                                     • Designed a minimalist layout that was
                                                       modified based on patron feedback and
                                                       pilot tests
TECHNICAL SOLUTION                                RESULTS

 • Title-specific data were extracted from        ePOI is the only multi-institutional portal of
    LocatorPlus                                   biomedical holdings in Hawaii. Users can
 • Titles selected for inclusion, but not         search for e-books, e-journals, databases, and
    contained in LocatorPlus, were hand-          websites available from the two libraries using
    entered                                       a single portal rather than checking multiple
 • Holdings-specific data are regularly           resource gateways. Initial user response has
    updated by merging SerialsSolutions           been enthusiastic.
    reports and manually entered lists
 • Standard and custom reports are available
    to librarians                                 ePOI FEATURES
ePOI Website:
  Written in ASP
  Microsoft IIS Webserver                         • Search by journal title, phrase, or
  Microsoft SQL Server 2000                         abbreviation
  User-platform agnostic                          • Search by keywords in title and subject
  Section 508 (ADA) compliant                       headings
ePOI Database Structure and Content:              • Search using Boolean operators in
  8 database object tables                          Advanced Search
  16,000 titles in Title Table (not all held by   • Browse alphabetical title list
  UHM or HML)                                     • Limit search to particular library or free
  12,468 Listings in Holdings Tables                resources
  Data available for Administrative Uses          • Link directly to the resource via proxy server
      e.g. holdings and use analysis                authentication
  Maintains use metrics                           • Comprehensive User Guide
      e.g. user search types, search results,
      link-outs
UHM User
                                                                                                                           Access         UHM Proxy Server
                                            Manual Librarian          Manual Librarian                                    Challenge
                                           Entry via Webpage         Entry via Webpage



 University of
Hawaii Patrons
   (UHM)
                       User Input Search         Search                    Retrieve       Search Results      User Select                            Journal Provider
                                                                                                                                        Free             Website
                        ePOI for Journal     Title-Specific                Holding-        listed by Title     from ePOI
                                                                                                                                      Resource
                           Holdings               Data                   Specific Data       and LIbrary     Search Results
Hawaii Medical
Library Patrons
     (HML)




                                                                           HML &
                                              LocatorPlus                   UHM                                           HML User
                                               data seed                   Serials                                         Access         HML Proxy Server
                                                                          Solutions                                       Challenge
                                                                           Report

        DATA FLOW




       PRELIMINARY PATRON USAGE                                                          FUTURE WORK

        January - February 2004 was limited to word-                                     • Further development of administrative
        of-mouth publicity and beta testing. Formal,                                       reporting
        widespread announcement and advertising                                          • Analysis of holdings and patron use
        occurred in March.                                                                 patterns
                                                                                         • Addition of health-related web sites
                                                                                         • Consideration of broadening ePOI user
                                             Page Hits: Total = 20,265
                3000
                                             Searches: Total = 6,124                       consortium to include other libraries with
                                             Link-Outs: Total = 2,907
                                                                                           health-related collections
                                             Average:
                2500                         3.4 Page Hits/Search
                                             0.5 Link-outs/Search
                2000
                                                                                         CONCLUSIONS
        Count




                1500

                          Beta Test
                1000                                   The ePOI project represents a successful
                                                       example of public-private collaboration among
            500
                                                       three entities and lays the groundwork for
              0                                        future collaborative projects. Researchers,
                 2  4  6   8   10   12  14  16  18  20 students, healthcare professionals, and
                               Week
                                                       librarians are embracing the “one-stop
        Initial ePOI Usage Statistics                  shopping” of ePOI. Librarians from the local
        January 1, 2004-April 30, 2004                 hospital libraries especially like the title
                                                       abbreviation search feature because they can
                                                       easily search using MEDLINE citations
        The project group is encouraged by these       provided by their patrons. HML and UHM
        numbers, especially since the first two and a  librarians will analyze usage statistics to help
        half months were limited to informal publicity with collection development. Data collection
        before the formal, widespread advertising took will also be used for research and evaluation
        place.                                         of patron search behaviors.
        ____________________________________________________________________________
        ePOI was made possible by a National Library of Medicine grant under its Internet Access to Digital Libraries
        program. Grant number LM007788-01.

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Pathways to Online Information: A Collaborative Project for E-Resources

  • 1. POI Pathways to Online Information: a Collaborative Project for E-Resources http://epoi.hawaii.edu Steven Seifried, PhD,1 Virginia M. Tanji, MSLS, MEd,1 Annis Lee Adams, MA, MLIS;1 Carolyn Ching, MA, MLIS,2 Sarah Jansen, MLIS;2 Paul Wermager, MLIS, MPH,3 Jessica Hashimoto, MLIS, MBA3 1 John A. Burns School of Medicine, University of Hawaii at Manoa; 2Hawaii Medical Library; 3 Science & Technology Reference Department, University of Hawaii at Manoa, Honolulu, HI OBJECTIVE To create a single point of access for electronic biomedical resources for researchers, educators, practitioners, and students in Hawaii. Many of Hawaii’s healthcare professionals and students have access to both Hawaii Medical Library (HML) and the University of Hawaii at Manoa (UHM) Library. Finding what resources were available from which library had become burdensome for patrons and librarians. CHALLENGES METHODS OBJECTIVE • Collaborating • Created a collaboration among HML (a • Working with non-librarians private, nonprofit subsidiary of a large • Learning the unique circumstances of healthcare system), the UHM Library, and each other's organizations the John A. Burns School of Medicine • Finding common ground on content, • Garnered support from 13 healthcare- design, and scope related organizations, who agreed to post • Creating an attractive, efficient, user- links to ePOI on their websites and allowed friendly interface announcements to their employees and • Assuring good computing performance students • Defining the scope of holdings to include • Examined existing similar projects • Agreeing on vocabulary and fields for • Maintained a project book and meeting searching minutes, which facilitated efficient • Developing a data model to meet technical functioning of the multi-institutional project and librarian needs group • Establishing and maintaining an accurate • Downloaded records from LocatorPlus list of titles and holdings populated title-specific data, including • Including subject headings for thousands journal title abbreviations, and defined the of journals scope of the ePOI database • Communicating different types of access • Utilized reports from SerialsSolutions to restrictions maintain holdings data for HML and UHM Library; supplemented this with manual entry for data not contained in the SerialsSolutions reports • User authentication (EZProxy) is maintained at each library • Designed a minimalist layout that was modified based on patron feedback and pilot tests
  • 2. TECHNICAL SOLUTION RESULTS • Title-specific data were extracted from ePOI is the only multi-institutional portal of LocatorPlus biomedical holdings in Hawaii. Users can • Titles selected for inclusion, but not search for e-books, e-journals, databases, and contained in LocatorPlus, were hand- websites available from the two libraries using entered a single portal rather than checking multiple • Holdings-specific data are regularly resource gateways. Initial user response has updated by merging SerialsSolutions been enthusiastic. reports and manually entered lists • Standard and custom reports are available to librarians ePOI FEATURES ePOI Website: Written in ASP Microsoft IIS Webserver • Search by journal title, phrase, or Microsoft SQL Server 2000 abbreviation User-platform agnostic • Search by keywords in title and subject Section 508 (ADA) compliant headings ePOI Database Structure and Content: • Search using Boolean operators in 8 database object tables Advanced Search 16,000 titles in Title Table (not all held by • Browse alphabetical title list UHM or HML) • Limit search to particular library or free 12,468 Listings in Holdings Tables resources Data available for Administrative Uses • Link directly to the resource via proxy server e.g. holdings and use analysis authentication Maintains use metrics • Comprehensive User Guide e.g. user search types, search results, link-outs
  • 3. UHM User Access UHM Proxy Server Manual Librarian Manual Librarian Challenge Entry via Webpage Entry via Webpage University of Hawaii Patrons (UHM) User Input Search Search Retrieve Search Results User Select Journal Provider Free Website ePOI for Journal Title-Specific Holding- listed by Title from ePOI Resource Holdings Data Specific Data and LIbrary Search Results Hawaii Medical Library Patrons (HML) HML & LocatorPlus UHM HML User data seed Serials Access HML Proxy Server Solutions Challenge Report DATA FLOW PRELIMINARY PATRON USAGE FUTURE WORK January - February 2004 was limited to word- • Further development of administrative of-mouth publicity and beta testing. Formal, reporting widespread announcement and advertising • Analysis of holdings and patron use occurred in March. patterns • Addition of health-related web sites • Consideration of broadening ePOI user Page Hits: Total = 20,265 3000 Searches: Total = 6,124 consortium to include other libraries with Link-Outs: Total = 2,907 health-related collections Average: 2500 3.4 Page Hits/Search 0.5 Link-outs/Search 2000 CONCLUSIONS Count 1500 Beta Test 1000 The ePOI project represents a successful example of public-private collaboration among 500 three entities and lays the groundwork for 0 future collaborative projects. Researchers, 2 4 6 8 10 12 14 16 18 20 students, healthcare professionals, and Week librarians are embracing the “one-stop Initial ePOI Usage Statistics shopping” of ePOI. Librarians from the local January 1, 2004-April 30, 2004 hospital libraries especially like the title abbreviation search feature because they can easily search using MEDLINE citations The project group is encouraged by these provided by their patrons. HML and UHM numbers, especially since the first two and a librarians will analyze usage statistics to help half months were limited to informal publicity with collection development. Data collection before the formal, widespread advertising took will also be used for research and evaluation place. of patron search behaviors. ____________________________________________________________________________ ePOI was made possible by a National Library of Medicine grant under its Internet Access to Digital Libraries program. Grant number LM007788-01.