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December 2016
Robo Advisors:
Looking Beyond the
Low-Cost Service
by Sheldon McFarland, Vice President,
Portfolio Strategy and Research
Loring Ward
PortfolioPerspectives
Monthly Insights for Investors
Robo-advice platforms — referred to as robo-
advisors — are growing in popularity among
millennials and other investors by providing
an affordable digital investment platform to
manage investment portfolios with initial in-
vestments as low as $1,000. While it is good
news that millennials are starting to manage
their wealth early, the growth of their wealth is
highly dependent on comprehensive planning,
not just the portfolio put together by an algorithm.
The strength of a portfolio can be measured by
its key characteristics such as asset allocation,
diversification, stock and bond risk, investment
costs, and overall portfolio risk and trading
efficiency.
Results of a new study from Loring Ward compar-
ing the portfolios from the top five robo-advisors
to a benchmark portfolio with several decades
of measurable performance reveal that while
the robo-advisor portfolios are very well diversi-
fied, they also contain construction gaps that
should not be present in well-constructed
portfolios.
The key gaps identified in the Loring Ward robo-
advisor paper include:
•	 Large allocation of assets to emerging markets
•	 Lack of small-cap and value tilts that can
increase returns over the long term
•	 Higher credit risk in the bond portion of the
robo-advised portfolios, through exposure
to junk bonds
•	 Significant variations in asset allocation rec-
ommendations across ostensibly similar risk
profile offerings, particularly with respect to
large allocations either to stocks or to cash
ADVISOR
Click here for the full white paper
December 2016
The Portfolio Gap Analysis performed on the
portfolio recommendations of the robo-advi-
sors reveals significant gaps with respect to
the benchmark portfolio (see Table). Vanguard
and Schwab portfolios have gaps in two of the
10 key portfolio characteristics, while Wealth-
front, Betterment and Personal Capital have
four or more gaps in their portfolios. None of
the robo-advisors had a perfect portfolio.
Robo-advising is an innovative service that will
most likely have an impact on future money
management. The low asset minimums and
low fees gear the service towards millennials
who do not have the resources to invest with a
traditional financial advisor. While inexpensive,
the portfolios of these robo-advisors appear to
be constructed inefficiently and may expose
investors to risks they may not fully understand.
Low cost may also mean low service as robo-
advisors lack the benefits of holistic wealth
management with a real-life advisor who takes
into account specific situations with fiduciary
implications, such as moving to another state
in retirement or personal situations such as plan-
ning for a special needs child or for specific
charitable bequests. Computer processors
and algorithms cannot comprehend these
real-life situations. And what about the value
of compassion and empathy when it comes to
helping someone navigate life? Compassion
and empathy just don’t exist for robo-advisors,
which makes holistic wealth planning difficult
for them. This holistic wealth planning, along
with a little compassion and empathy that a
human financial advisor can provide, may be
the difference between a client reaching their
investment goals and possibly falling short.
We believe that holistic wealth management
is vital to achieving future financial indepen-
dence for many investors.
All investing involves risk: principal loss is possible. Past performance does not guarantee future results.
Diversification neither assures a profit nor guarantees against loss in a declining market.
Investment advisory services provided by LWI Financial Inc. (“Loring Ward”). Securities transactions offered
through its affiliate, Loring Ward Securities Inc., member FINRA/SIPC. R 16-242 (10/18)
Gaps in Moderate Portfolios of Robo-Advisors
Vanguard Schwab Wealthfront Betterment Personal Capital
Asset Allocation
Global Diversification
Stock Concentration Risk
Stock Risk Analysis
Bond Quality
Bond Maturity
Management Expenses
Trading Costs
Portfolio Efficiency
Portfolio Risk Profile
8 8 8 8
8 8 88
8 8 8
8 8
8
8 8 88

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Portfolio perspectives-december-2016

  • 1. December 2016 Robo Advisors: Looking Beyond the Low-Cost Service by Sheldon McFarland, Vice President, Portfolio Strategy and Research Loring Ward PortfolioPerspectives Monthly Insights for Investors Robo-advice platforms — referred to as robo- advisors — are growing in popularity among millennials and other investors by providing an affordable digital investment platform to manage investment portfolios with initial in- vestments as low as $1,000. While it is good news that millennials are starting to manage their wealth early, the growth of their wealth is highly dependent on comprehensive planning, not just the portfolio put together by an algorithm. The strength of a portfolio can be measured by its key characteristics such as asset allocation, diversification, stock and bond risk, investment costs, and overall portfolio risk and trading efficiency. Results of a new study from Loring Ward compar- ing the portfolios from the top five robo-advisors to a benchmark portfolio with several decades of measurable performance reveal that while the robo-advisor portfolios are very well diversi- fied, they also contain construction gaps that should not be present in well-constructed portfolios. The key gaps identified in the Loring Ward robo- advisor paper include: • Large allocation of assets to emerging markets • Lack of small-cap and value tilts that can increase returns over the long term • Higher credit risk in the bond portion of the robo-advised portfolios, through exposure to junk bonds • Significant variations in asset allocation rec- ommendations across ostensibly similar risk profile offerings, particularly with respect to large allocations either to stocks or to cash ADVISOR Click here for the full white paper
  • 2. December 2016 The Portfolio Gap Analysis performed on the portfolio recommendations of the robo-advi- sors reveals significant gaps with respect to the benchmark portfolio (see Table). Vanguard and Schwab portfolios have gaps in two of the 10 key portfolio characteristics, while Wealth- front, Betterment and Personal Capital have four or more gaps in their portfolios. None of the robo-advisors had a perfect portfolio. Robo-advising is an innovative service that will most likely have an impact on future money management. The low asset minimums and low fees gear the service towards millennials who do not have the resources to invest with a traditional financial advisor. While inexpensive, the portfolios of these robo-advisors appear to be constructed inefficiently and may expose investors to risks they may not fully understand. Low cost may also mean low service as robo- advisors lack the benefits of holistic wealth management with a real-life advisor who takes into account specific situations with fiduciary implications, such as moving to another state in retirement or personal situations such as plan- ning for a special needs child or for specific charitable bequests. Computer processors and algorithms cannot comprehend these real-life situations. And what about the value of compassion and empathy when it comes to helping someone navigate life? Compassion and empathy just don’t exist for robo-advisors, which makes holistic wealth planning difficult for them. This holistic wealth planning, along with a little compassion and empathy that a human financial advisor can provide, may be the difference between a client reaching their investment goals and possibly falling short. We believe that holistic wealth management is vital to achieving future financial indepen- dence for many investors. All investing involves risk: principal loss is possible. Past performance does not guarantee future results. Diversification neither assures a profit nor guarantees against loss in a declining market. Investment advisory services provided by LWI Financial Inc. (“Loring Ward”). Securities transactions offered through its affiliate, Loring Ward Securities Inc., member FINRA/SIPC. R 16-242 (10/18) Gaps in Moderate Portfolios of Robo-Advisors Vanguard Schwab Wealthfront Betterment Personal Capital Asset Allocation Global Diversification Stock Concentration Risk Stock Risk Analysis Bond Quality Bond Maturity Management Expenses Trading Costs Portfolio Efficiency Portfolio Risk Profile 8 8 8 8 8 8 88 8 8 8 8 8 8 8 8 88