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Webcast: 
How Social Media 
Influences Institutional 
Investors
Emily Friedman 
Research Consultant 
LinkedIn 
Ken Poliziani 
Managing Director, 
Head of Institutional Marketing 
J.P. Morgan Asset Management 
Dan Connell 
Managing Director 
Greenwich Associates 
Jennifer Grazel 
Head of Category Development 
Financial Services 
LinkedIn
To what extent are digital resources gaining traction as 
sources of financial information? 
How is social media being leveraged for insights during 
the institutional investing process? 
What has social media influenced so far, and where are key 
opportunities for influence moving forward? 
1 
2 
3 
3 
Questions to Answer 
Base: Institutional investors and Institutional Asset Managers on LinkedIn, qualified by age and DM status.
4 
Methodology 
Survey 
Online survey fielded 
through LinkedIn from 
May 28 – June 6, 2014 
Sample 
Sample of 269 
Institutional Asset 
Managers and 292 
Institutional Investors 
(U.S.). *see footnotes 
Base: Institutional investors and Institutional Asset Managers on LinkedIn, qualified by age and DM status. 
* Institutional Investors composition mix: 77 Foundation/Endowment sector, 73 Insurance 
Who 
Decision-maker 
or influencer on 
investment (II) or client 
portfolio mix (IAM) 
Digital 
Use 1+ digital source to 
learn about financial 
topics relevant to 
investing role
Digital resources are 
gaining traction on both sides 
of institutional investing
Nearly all Institutional Investors (IIs) and Asset Managers (IAMs) on LI 
use digital resources for investing purposes 
6 
Used at least one digital research relevant to their role in the past year… 
99% 90% 
of Institutional Asset Managers 
on LinkedIn 
of Institutional Investors 
on LinkedIn 
Base: Institutional investors and Institutional Asset Managers on LinkedIn, qualified by age and DM status.
About half of IAMs and IIs have used a social media source for information 
relevant to their investing role in the past year 
Base: Institutional investors and Institutional Asset Managers on LinkedIn, qualified by age and DM status. 
7 
41% 
14% 
24% 
9% 
12% 
31% 
20% 
9% 
14% 
11% 
LinkedIn Google+ Twitter Facebook YouTube 
Used at least 
1 social source 
55% of IAMs, 
44% of IIs 
Social Source │ IAMs Ils
8 
About two-thirds of IAMs and IIs who have used LinkedIn 
for their role are doing so weekly or more 
Among those who have used LI as a source of financial info, % who use weekly or more: 
19% 
28% 
69% 
DAILY WEEKLY+ DAILY WEEKLY+ 
Base: Institutional Asset Managers and Investors on LinkedIn who have used LinkedIn to inform themselves about financial topics relevant to their role 
65% 
Institutional Asset Managers Institutional Investors
In particular, social media is 
becoming a key source of 
insights for investing
5% 
10 
IAMs and IIs who use social sources for financial info have 
increased this usage over the past year 
31% 
32% 
25% 
24% 
26% 
26% 
34% 
53% 
54% 
20% 
13% 
8% 
5% 
10% 
3% 
10% 
3% 
LinkedIn 
Twitter 
Financially-oriented news sites 
Financially-oriented blogs/discussion forums 
Google+ 
Financial institution/company’s websites or blogs 
Financially-oriented niche publications/sites 
YouTube 
Facebook 
Social Source │ Increase Same Decrease 
* Financially-oriented / Financial institution or company 
Base: IAMs and IIs on LinkedIn who have used each source over the past year to inform themselves about financial topics
1% 
5% 
5% 
12% 
4% 
11 
IAMs and IIs who use social sources for financial info also plan to 
increase this usage over the next year 
LinkedIn 
Twitter 
Financially-oriented news sites 
Financially-oriented niche publications/sites 
Google+ 
YouTube 
Financial institution/company’s websites or blogs 
Financially-oriented blogs/discussion forums 
Base: IAMs and IIs on LinkedIn who have used each source over the past year to inform themselves about financial topics 
28% 
24% 
24% 
30% 
30% 
25% 
32% 
45% 
47% 
14% 
5% 
9% 
0% 
Facebook 
Social Source │ Increase Same Decrease
12 
At least half of all IAMs and IIs on LinkedIn expect to use the 
platform to inform their investing by next year 
Past year 38% Next year 50% 
98% 
plan to maintain 
or increase 
At least 20% 
of non-users plan 
to start using 
Base: Institutional investors and Institutional Asset Managers on LinkedIn who use at least one digital source
13 
Social media is already playing an 
influential role in investment decisions, 
but there is more to come
14 
Beyond the mainstays of news and researching companies, IAMs and IIs 
are tapping into social for relevant insights 
Top purposes cited for using social media (among those who have used in past year): 
Institutional Asset Managers 
79% Read timely news or market/industry updates 
69% Research companies, executives or industries 
57% Seek opinions or commentary on markets/events 
52% Join groups and observe discussions 
49% See how competitors/peers are using social 
Base: Institutional investors and Institutional Asset Managers on LinkedIn who use social media for their role 
Institutional Investors 
71% Read timely news or market/industry updates 
59% Seek opinions or commentary on markets/events 
59% Seek educational content to inform investing 
56% Learn about investment products/services 
55% Research financial companies, executives or industries
15 
For each of the top purposes for using social, most IAMs are 
using LinkedIn, followed by Twitter 
Top 5 purposes IAMs use social: 
1 2 3 4 5 
79% 
Read timely news/ 
market/industry updates 
59% 
20% 
47% 
69% 
Research companies, 
executives/industries 
80% 
13% 
26% 
Base: IAMs on LinkedIn who currently turn to social media for each of the following purposes 
57% 
Seek opinions/commentary 
on markets/events 
69% 
13% 
50% 
52% 
Join groups and 
observe discussions 
87% 
23% 
28% 
49% 
See how competitors/ 
peers are using social 
81% 
24% 
43%
16 
For each of the top purposes for using social, more than twice as many 
investors use LinkedIn vs. FB or Twitter 
1 2 3 4 5 
71% 
Read timely news/ 
market/industry updates 
55% 
23% 
25% 
59% 
Seek opinions/commentary 
on markets/events 
64% 
22% 
24% 
Base: IIs on LinkedIn who currently turn to social media for each of the following purposes 
59% 
Seek educational content 
to inform investing 
61% 
13% 
18% 
56% 
Learn about investment 
products/services 
56% 
13% 
19% 
55% 
Research financial 
companies, 
executives/industries 
66% 
19% 
18% 
Top 5 purposes IIs use social:
17 
IAMs have a significant opportunity to influence & provide value to 
investors through relevant content 
Though IIs who use social for their role are primarily seeking specific types of info/opinions, 
most IAMs who leverage social for their role are not yet providing this 
Institutional Asset Mgrs. 
% posting each on social 
Base: Institutional investors and Institutional Asset Managers on LinkedIn who use social media for their role 
Institutional Investors 
% seeking each on social 
21% Market / industry updates 71% 
19% Opinions / commentary on market events 59% 
18% Investment products / services 56% 
20% Service or support 30%
18 
Most IAMs/IIs who use social media to inform their investing have learned 
something that has influenced decision-making 
IAMs Ils 
Prompted me to do further research 
on an industry issue or topic 
79% 69% 
Influenced my perspective on 
an industry issue or topic 
68% 60% 
Base: IAMs and IIs on LinkedIn who have used social media to inform themselves about financial topics relevant to their investing role 
Shared this information with decision 
makers at my company 
44% 51% 
Led me to consult that social 
media source more regularly 
52% 41% 
Influenced an investment 
recommendation or decision 
36% 48% 
Influenced a decision to work with a 
particular company or client 
30% 44%
19 
48% Nearly half of IIs who use social 
This includes nearly half of IIs 
media for their role say they have 
learned something that has influenced 
an investment recommendation or 
decision 
Base: IAMs and IIs on LinkedIn who have used social media to inform themselves about financial topics relevant to their investing role
Emily Friedman 
Research Consultant 
LinkedIn 
Ken Poliziani 
Managing Director, 
Head of Institutional Marketing 
J.P. Morgan Asset Management 
Dan Connell 
Managing Director 
Greenwich Associates 
Jennifer Grazel 
Head of Category Development 
Financial Services 
LinkedIn 
Panel Discussion
Thank You! 
Additional Resources 
Full Research: linkd.in/10qM8nd 
Solutions: marketing.linkedin.com 
Contact us: lnkd.in/contact

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How Social Media Influences Institutional Investors

  • 1. Webcast: How Social Media Influences Institutional Investors
  • 2. Emily Friedman Research Consultant LinkedIn Ken Poliziani Managing Director, Head of Institutional Marketing J.P. Morgan Asset Management Dan Connell Managing Director Greenwich Associates Jennifer Grazel Head of Category Development Financial Services LinkedIn
  • 3. To what extent are digital resources gaining traction as sources of financial information? How is social media being leveraged for insights during the institutional investing process? What has social media influenced so far, and where are key opportunities for influence moving forward? 1 2 3 3 Questions to Answer Base: Institutional investors and Institutional Asset Managers on LinkedIn, qualified by age and DM status.
  • 4. 4 Methodology Survey Online survey fielded through LinkedIn from May 28 – June 6, 2014 Sample Sample of 269 Institutional Asset Managers and 292 Institutional Investors (U.S.). *see footnotes Base: Institutional investors and Institutional Asset Managers on LinkedIn, qualified by age and DM status. * Institutional Investors composition mix: 77 Foundation/Endowment sector, 73 Insurance Who Decision-maker or influencer on investment (II) or client portfolio mix (IAM) Digital Use 1+ digital source to learn about financial topics relevant to investing role
  • 5. Digital resources are gaining traction on both sides of institutional investing
  • 6. Nearly all Institutional Investors (IIs) and Asset Managers (IAMs) on LI use digital resources for investing purposes 6 Used at least one digital research relevant to their role in the past year… 99% 90% of Institutional Asset Managers on LinkedIn of Institutional Investors on LinkedIn Base: Institutional investors and Institutional Asset Managers on LinkedIn, qualified by age and DM status.
  • 7. About half of IAMs and IIs have used a social media source for information relevant to their investing role in the past year Base: Institutional investors and Institutional Asset Managers on LinkedIn, qualified by age and DM status. 7 41% 14% 24% 9% 12% 31% 20% 9% 14% 11% LinkedIn Google+ Twitter Facebook YouTube Used at least 1 social source 55% of IAMs, 44% of IIs Social Source │ IAMs Ils
  • 8. 8 About two-thirds of IAMs and IIs who have used LinkedIn for their role are doing so weekly or more Among those who have used LI as a source of financial info, % who use weekly or more: 19% 28% 69% DAILY WEEKLY+ DAILY WEEKLY+ Base: Institutional Asset Managers and Investors on LinkedIn who have used LinkedIn to inform themselves about financial topics relevant to their role 65% Institutional Asset Managers Institutional Investors
  • 9. In particular, social media is becoming a key source of insights for investing
  • 10. 5% 10 IAMs and IIs who use social sources for financial info have increased this usage over the past year 31% 32% 25% 24% 26% 26% 34% 53% 54% 20% 13% 8% 5% 10% 3% 10% 3% LinkedIn Twitter Financially-oriented news sites Financially-oriented blogs/discussion forums Google+ Financial institution/company’s websites or blogs Financially-oriented niche publications/sites YouTube Facebook Social Source │ Increase Same Decrease * Financially-oriented / Financial institution or company Base: IAMs and IIs on LinkedIn who have used each source over the past year to inform themselves about financial topics
  • 11. 1% 5% 5% 12% 4% 11 IAMs and IIs who use social sources for financial info also plan to increase this usage over the next year LinkedIn Twitter Financially-oriented news sites Financially-oriented niche publications/sites Google+ YouTube Financial institution/company’s websites or blogs Financially-oriented blogs/discussion forums Base: IAMs and IIs on LinkedIn who have used each source over the past year to inform themselves about financial topics 28% 24% 24% 30% 30% 25% 32% 45% 47% 14% 5% 9% 0% Facebook Social Source │ Increase Same Decrease
  • 12. 12 At least half of all IAMs and IIs on LinkedIn expect to use the platform to inform their investing by next year Past year 38% Next year 50% 98% plan to maintain or increase At least 20% of non-users plan to start using Base: Institutional investors and Institutional Asset Managers on LinkedIn who use at least one digital source
  • 13. 13 Social media is already playing an influential role in investment decisions, but there is more to come
  • 14. 14 Beyond the mainstays of news and researching companies, IAMs and IIs are tapping into social for relevant insights Top purposes cited for using social media (among those who have used in past year): Institutional Asset Managers 79% Read timely news or market/industry updates 69% Research companies, executives or industries 57% Seek opinions or commentary on markets/events 52% Join groups and observe discussions 49% See how competitors/peers are using social Base: Institutional investors and Institutional Asset Managers on LinkedIn who use social media for their role Institutional Investors 71% Read timely news or market/industry updates 59% Seek opinions or commentary on markets/events 59% Seek educational content to inform investing 56% Learn about investment products/services 55% Research financial companies, executives or industries
  • 15. 15 For each of the top purposes for using social, most IAMs are using LinkedIn, followed by Twitter Top 5 purposes IAMs use social: 1 2 3 4 5 79% Read timely news/ market/industry updates 59% 20% 47% 69% Research companies, executives/industries 80% 13% 26% Base: IAMs on LinkedIn who currently turn to social media for each of the following purposes 57% Seek opinions/commentary on markets/events 69% 13% 50% 52% Join groups and observe discussions 87% 23% 28% 49% See how competitors/ peers are using social 81% 24% 43%
  • 16. 16 For each of the top purposes for using social, more than twice as many investors use LinkedIn vs. FB or Twitter 1 2 3 4 5 71% Read timely news/ market/industry updates 55% 23% 25% 59% Seek opinions/commentary on markets/events 64% 22% 24% Base: IIs on LinkedIn who currently turn to social media for each of the following purposes 59% Seek educational content to inform investing 61% 13% 18% 56% Learn about investment products/services 56% 13% 19% 55% Research financial companies, executives/industries 66% 19% 18% Top 5 purposes IIs use social:
  • 17. 17 IAMs have a significant opportunity to influence & provide value to investors through relevant content Though IIs who use social for their role are primarily seeking specific types of info/opinions, most IAMs who leverage social for their role are not yet providing this Institutional Asset Mgrs. % posting each on social Base: Institutional investors and Institutional Asset Managers on LinkedIn who use social media for their role Institutional Investors % seeking each on social 21% Market / industry updates 71% 19% Opinions / commentary on market events 59% 18% Investment products / services 56% 20% Service or support 30%
  • 18. 18 Most IAMs/IIs who use social media to inform their investing have learned something that has influenced decision-making IAMs Ils Prompted me to do further research on an industry issue or topic 79% 69% Influenced my perspective on an industry issue or topic 68% 60% Base: IAMs and IIs on LinkedIn who have used social media to inform themselves about financial topics relevant to their investing role Shared this information with decision makers at my company 44% 51% Led me to consult that social media source more regularly 52% 41% Influenced an investment recommendation or decision 36% 48% Influenced a decision to work with a particular company or client 30% 44%
  • 19. 19 48% Nearly half of IIs who use social This includes nearly half of IIs media for their role say they have learned something that has influenced an investment recommendation or decision Base: IAMs and IIs on LinkedIn who have used social media to inform themselves about financial topics relevant to their investing role
  • 20. Emily Friedman Research Consultant LinkedIn Ken Poliziani Managing Director, Head of Institutional Marketing J.P. Morgan Asset Management Dan Connell Managing Director Greenwich Associates Jennifer Grazel Head of Category Development Financial Services LinkedIn Panel Discussion
  • 21. Thank You! Additional Resources Full Research: linkd.in/10qM8nd Solutions: marketing.linkedin.com Contact us: lnkd.in/contact

Hinweis der Redaktion

  1. Digital world
  2. We expect these numbers to continue to grow as adoption of content consumption and learning becomse the norm This is an early trend that will pay dividends through time. I am more likely to consider a IT Vendor if they have experts publishing content on LinkedIn I am likely to be more favorable toward an IT Vendor if I see their employees sharing content on LinkedIn I am likely to be more favorable toward an IT Vendor if I see their employees participating in group discussions on LinkedIn
  3. S4. Which, if any, digital resources have you used in the past year to inform yourself about financial topics relevant to your role in [pipe either “institutional investing” or “institutional asset management”]? Select ALL that apply. BASE = 273 IAM, 332 II (qualified by age and DM status) Digital: (270/273=99%; 298/332=90%); Social: (151/273=55%; 145/332=44%).
  4. S4. Which, if any, digital resources have you used in the past year to inform yourself about financial topics relevant to your role in [pipe either “institutional investing” or “institutional asset management”]? Select ALL that apply. BASE = 273 IAM, 332 II (qualified by age and DM status) Digital: (270/273=99%; 298/332=90%); Social: (151/273=55%; 145/332=44%).
  5. Among all who have used LinkedIn in past year, 69% of IAMs and 65% of IIs use weekly or more, 19% of IAMs and 28% of IIs use daily.
  6. Q: And for each of these digital sources that you use to inform yourself about financial topics, do you expect your usage to increase, decrease, or stay the same over the next year, compared to now?
  7. Net frequency for all 3 groups = 280/561 70/347=20% 210
  8. Q4. [ASK if ASSET MANAGER AND SELECTED AT LEAST 1 A-E in S4] For which of the following purposes have you turned to social media in your role in institutional asset management? Select ALL that apply.
  9. 1. Read timely news or market/industry updates (n=119) 2. Research companies, executives or industries (n=104) 3. Seek opinions or commentary on markets/events (n=86) 4. Join groups and observe discussions (n=79) 5. See how competitors/peers are using social (n=74)
  10. Read timely news or market/industry updates (n=101) 2. Seek educational content to inform investing (n=84) 3. Seek opinions or commentary on markets/events (n=85) 4. Learn about investment products/services (n=80) 5. Research financial companies, executives, industries (n=79)
  11. Q5. [ASK if ASSET MANAGER AND SELECTED ANY A-K in Q4] For each of the purposes for which you have turned to social media, please select the social media source(s) you use for this purpose: Q7. [ASK if INVESTOR AND SELECTED ANY A-I in Q6] For each of the purposes for which you have turned to social media, please select the social media source(s) you use for this purpose: Institutional investors who use social media for their role are primarily doing so to seek specific types of information to help with investment decisions. This presents a significant opportunity for Institutional Asset Managers on social media, most of whom are not using social platforms to share the type of information investors seek.
  12. Q9. [ASK if S4= any A-E] Has information that you have learned via social media ever resulted in any of the following? Select ALL that apply.
  13. Q9. [ASK if S4= any A-E] Has information that you have learned via social media ever resulted in any of the following? Select ALL that apply.
  14. Digital world