This presentation is offering information on how an organization can transition from their current organizational culture and processes to a Results-Only Working Environment. This new working environment allows employees the ultimate freedom in controlling and scheduling their time to have a greater work-life balance. I created this presentation for my current internship with JumpStart: HR.
2. PTO (Paid Time Off) is a benefit that is not mandated by the
government, so recording vacation time is not a legal
requirement.
Recording whom was on vacation displayed the staffing level
during the time period
The real legal ramification is calculating how many hours
each employee has worked.
Varies by State
Some States consider working 40+ hours a week as overtime
Some States consider working 8+ hours a day as overtime
Track the time the employees have worked by allowing their network
login information count how many hours they are working.
3. Explain what ROWE is:
It is a results only working environment.
ROWE is based on performance and goal meeting.
Employees make their own work hours.
Example: Someone takes the afternoon off to play golf, as long
as they have a way to be contacted it is fine to do so.
Example: Not all employees are required to be at their
“physical” desks at a set time, you may come to work at 2 pm
if you so choose to do so
Employees are allowed to work remotely.
4. Explain why transiting to ROWE is beneficial
ROWE measures the actual employee results and performance
meaning that physical attendance is not needed to be a high
performer.
Employees have the freedom to plan their time:
Aids in the work-life balance aspect for employees.
Employees do not need to explain their comings and goings to
managers.
No longer are required to save up vacation and/or sick days to attend to
personal affairs.
Employer saves money from not being required to pay costs of
renting and or owning a building to house all their employees at
one time.
Reduces employee turnover which means no employee is given
more work while we look for a replacement.
5. Explain when and how the transition will occur:
Give a timeline of when each phrase of the transition
will occur.
Whomever is spearheading the transition must be available for
questions
Give out contact information for employees to direct their questions
and concerns.
Allow employees to give suggestions on how to make the new
working environment a success.
State to the employees what you need from them to
make the transition a success
6. Departments will have a department wide conversation about its
departmental goals for the year.
Discuss what will need to be done to attain these goals.
Needs honest and open communication throughout the entire department.
Needs teamwork to make the department goals a reality.
Assess if any additional technology is needed to attain goals.
If it is needed look to the budget to see if it is affordable for the department to
buy or lease the technology.
If it is not in the budget then figure out a way to perform the work without the
technology.
Assess if the department has everything it needs to attain these goals.
Department director distributes work amount among the department
managers.
Managers will check in with the department director to discuss how their teams
are progressing through the quarter(s).
Managers distributes work amongst their team.
7. Managers will have a one-on-one meeting with
each employee to discuss what goals to make for
each quarter of the year.
Make realistic and attainable goals for each quarter.
Discuss the strengths and weaknesses of the
employee:
Discuss how to improve upon the strengths.
Discuss how to decrease or limit the weaknesses.
Create a plan to improve the strengths and to decrease the
weaknesses.
8. Manager is available to the employees to discuss any problems,
concerns or questions the employee may have.
Send managers updates about their progression through each quarter.
If the employee has fallen behind, discuss possible reasons why it has a
occurred and develop a plan for the employee to catch up.
Possible Plan: Arrange for another meeting to discuss if the goals were
too advantageous and ambitious and craft new goals.
Possible Plan: Help the employee prioritize their goals so they will know
which goals must be completed by what date and which are of great
importance.
Possible Plan: Arrange for training for the employee so they may
sharpen their skills to allow the employee to produce better results.
Possible Plan: Shifting responsibilities to another employee that is
ahead so that the one that has fallen behind does not feel
overwhelmed.
9. Base the performance reviews on the goals that
were attained.
Raises and bonuses are given out based on the goals
that were attained.
If an employee has good overall performance but fell
short of meeting their goals must have a consultation
with the manager to discuss what happened as to why
they did not meet their goals.
Give the employees tools to use to increase their productivity.
Tips on time management and goal setting.
10.
11. The departments that have good overall
performance reviews but fell short of their
departmental goals should have a department
meet and or conversation about why they did not
meet their goals.
Were the goals unrealistic?
Is the department understaffed?
Consider hiring more people if it is in the budget.
If it is not in the budget to do any hiring, rethink how the work
was distributed.
Talk to the departments that were successful in meeting
their goals and ask them what they did.
12. The departments that did not meet their goals at all are on a department
wide probation.
Department probation lasts for four quarters.
During this time the department director will work with the Human Resources
department to see if they are setting appropriate and attainable goals.
The Human Resources department will work with the department to see what
could have been an obstacle in obtaining their goals.
Bad management?
Improvement management style with training.
Replace management staff.
Understaffed?
Consider hiring more employees.
Part-time or full-time.
Not up to date on the latest information about their positions?
Have a training session to sharpen their skills.
Needs new technology?
See if new technology can be provided to the department.
13. Blakely, L. (2008). What is a Results-Only-Work-
Environment? CBSNews. Retrieved from
http://www.cbsnews.com/8301-505125_162-
51237128/what-is-a-results-only-work-environment/
Colin, M. (2006). Smashing the Clock. Business Week
Magazine. Retrieved from
http://www.businessweek.com/stories/2006-12-
10/smashing-the-clock
14. Fox, A. (2009). Gap Outlet: Second Retailer Adopts
Results-Only Work Environment Strategy. SHRM.org.
Retrieved from
http://www.shrm.org/hrdisciplines/orgempdev/article
s/pages/gapoutletrowe.aspx
Galbraith, S. (2012). Counting Hours at Work is so
Yesterday. Forbes. Retrieved from
http://www.forbes.com/sites/sashagalbraith/2012/0
5/10/counting-hours-at-work-is-so-yesterday/
15. Miller, S. (2011). Study: Flexible Schedules Reduce
Conflict, Lower Turnover. SHRM.Org. Retrieved from
http://www.shrm.org/hrdisciplines/benefits/articles/p
ages/flexschedules.aspx
Overtime: Eligibility: Are employees working a
compressed workweek and paid bi-weekly entitled to
overtime in the week they work over 40 hours? SHR:
HR Q & A. Retrieved from
http://www.shrm.org/templatestools/hrqa/pages/cm
s_011787.aspx