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Your How To Guide:
   PTO (Paid Time Off) is a benefit that is not mandated by the
    government, so recording vacation time is not a legal
    requirement.
       Recording whom was on vacation displayed the staffing level
        during the time period
   The real legal ramification is calculating how many hours
    each employee has worked.
       Varies by State
       Some States consider working 40+ hours a week as overtime
       Some States consider working 8+ hours a day as overtime
            Track the time the employees have worked by allowing their network
             login information count how many hours they are working.
   Explain what ROWE is:
       It is a results only working environment.
       ROWE is based on performance and goal meeting.
       Employees make their own work hours.
            Example: Someone takes the afternoon off to play golf, as long
             as they have a way to be contacted it is fine to do so.
            Example: Not all employees are required to be at their
             “physical” desks at a set time, you may come to work at 2 pm
             if you so choose to do so
       Employees are allowed to work remotely.
   Explain why transiting to ROWE is beneficial
       ROWE measures the actual employee results and performance
        meaning that physical attendance is not needed to be a high
        performer.
       Employees have the freedom to plan their time:
            Aids in the work-life balance aspect for employees.
            Employees do not need to explain their comings and goings to
             managers.
            No longer are required to save up vacation and/or sick days to attend to
             personal affairs.
       Employer saves money from not being required to pay costs of
        renting and or owning a building to house all their employees at
        one time.
       Reduces employee turnover which means no employee is given
        more work while we look for a replacement.
   Explain when and how the transition will occur:
       Give a timeline of when each phrase of the transition
        will occur.
            Whomever is spearheading the transition must be available for
             questions
                 Give out contact information for employees to direct their questions
                  and concerns.
                 Allow employees to give suggestions on how to make the new
                  working environment a success.
       State to the employees what you need from them to
        make the transition a success
   Departments will have a department wide conversation about its
    departmental goals for the year.
       Discuss what will need to be done to attain these goals.
            Needs honest and open communication throughout the entire department.
            Needs teamwork to make the department goals a reality.
            Assess if any additional technology is needed to attain goals.
                  If it is needed look to the budget to see if it is affordable for the department to
                   buy or lease the technology.
                  If it is not in the budget then figure out a way to perform the work without the
                   technology.
       Assess if the department has everything it needs to attain these goals.
       Department director distributes work amount among the department
        managers.
            Managers will check in with the department director to discuss how their teams
             are progressing through the quarter(s).
       Managers distributes work amongst their team.
   Managers will have a one-on-one meeting with
    each employee to discuss what goals to make for
    each quarter of the year.
       Make realistic and attainable goals for each quarter.
       Discuss the strengths and weaknesses of the
        employee:
            Discuss how to improve upon the strengths.
            Discuss how to decrease or limit the weaknesses.
                 Create a plan to improve the strengths and to decrease the
                  weaknesses.
   Manager is available to the employees to discuss any problems,
    concerns or questions the employee may have.
        Send managers updates about their progression through each quarter.
        If the employee has fallen behind, discuss possible reasons why it has a
         occurred and develop a plan for the employee to catch up.
              Possible Plan: Arrange for another meeting to discuss if the goals were
               too advantageous and ambitious and craft new goals.
              Possible Plan: Help the employee prioritize their goals so they will know
               which goals must be completed by what date and which are of great
               importance.
              Possible Plan: Arrange for training for the employee so they may
               sharpen their skills to allow the employee to produce better results.
              Possible Plan: Shifting responsibilities to another employee that is
               ahead so that the one that has fallen behind does not feel
               overwhelmed.
   Base the performance reviews on the goals that
    were attained.
       Raises and bonuses are given out based on the goals
        that were attained.
       If an employee has good overall performance but fell
        short of meeting their goals must have a consultation
        with the manager to discuss what happened as to why
        they did not meet their goals.
            Give the employees tools to use to increase their productivity.
                  Tips on time management and goal setting.
   The departments that have good overall
    performance reviews but fell short of their
    departmental goals should have a department
    meet and or conversation about why they did not
    meet their goals.
        Were the goals unrealistic?
        Is the department understaffed?
             Consider hiring more people if it is in the budget.
             If it is not in the budget to do any hiring, rethink how the work
              was distributed.
        Talk to the departments that were successful in meeting
         their goals and ask them what they did.
   The departments that did not meet their goals at all are on a department
    wide probation.
   Department probation lasts for four quarters.
        During this time the department director will work with the Human Resources
         department to see if they are setting appropriate and attainable goals.
        The Human Resources department will work with the department to see what
         could have been an obstacle in obtaining their goals.
             Bad management?
                   Improvement management style with training.
                   Replace management staff.
             Understaffed?
                   Consider hiring more employees.
                         Part-time or full-time.
             Not up to date on the latest information about their positions?
                   Have a training session to sharpen their skills.
             Needs new technology?
                   See if new technology can be provided to the department.
   Blakely, L. (2008). What is a Results-Only-Work-
    Environment? CBSNews. Retrieved from
    http://www.cbsnews.com/8301-505125_162-
    51237128/what-is-a-results-only-work-environment/
   Colin, M. (2006). Smashing the Clock. Business Week
    Magazine. Retrieved from
    http://www.businessweek.com/stories/2006-12-
    10/smashing-the-clock
   Fox, A. (2009). Gap Outlet: Second Retailer Adopts
    Results-Only Work Environment Strategy. SHRM.org.
    Retrieved from
    http://www.shrm.org/hrdisciplines/orgempdev/article
    s/pages/gapoutletrowe.aspx
   Galbraith, S. (2012). Counting Hours at Work is so
    Yesterday. Forbes. Retrieved from
    http://www.forbes.com/sites/sashagalbraith/2012/0
    5/10/counting-hours-at-work-is-so-yesterday/
   Miller, S. (2011). Study: Flexible Schedules Reduce
    Conflict, Lower Turnover. SHRM.Org. Retrieved from
    http://www.shrm.org/hrdisciplines/benefits/articles/p
    ages/flexschedules.aspx
   Overtime: Eligibility: Are employees working a
    compressed workweek and paid bi-weekly entitled to
    overtime in the week they work over 40 hours? SHR:
    HR Q & A. Retrieved from
    http://www.shrm.org/templatestools/hrqa/pages/cm
    s_011787.aspx

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ROWE

  • 1. Your How To Guide:
  • 2. PTO (Paid Time Off) is a benefit that is not mandated by the government, so recording vacation time is not a legal requirement.  Recording whom was on vacation displayed the staffing level during the time period  The real legal ramification is calculating how many hours each employee has worked.  Varies by State  Some States consider working 40+ hours a week as overtime  Some States consider working 8+ hours a day as overtime  Track the time the employees have worked by allowing their network login information count how many hours they are working.
  • 3. Explain what ROWE is:  It is a results only working environment.  ROWE is based on performance and goal meeting.  Employees make their own work hours.  Example: Someone takes the afternoon off to play golf, as long as they have a way to be contacted it is fine to do so.  Example: Not all employees are required to be at their “physical” desks at a set time, you may come to work at 2 pm if you so choose to do so  Employees are allowed to work remotely.
  • 4. Explain why transiting to ROWE is beneficial  ROWE measures the actual employee results and performance meaning that physical attendance is not needed to be a high performer.  Employees have the freedom to plan their time:  Aids in the work-life balance aspect for employees.  Employees do not need to explain their comings and goings to managers.  No longer are required to save up vacation and/or sick days to attend to personal affairs.  Employer saves money from not being required to pay costs of renting and or owning a building to house all their employees at one time.  Reduces employee turnover which means no employee is given more work while we look for a replacement.
  • 5. Explain when and how the transition will occur:  Give a timeline of when each phrase of the transition will occur.  Whomever is spearheading the transition must be available for questions  Give out contact information for employees to direct their questions and concerns.  Allow employees to give suggestions on how to make the new working environment a success.  State to the employees what you need from them to make the transition a success
  • 6. Departments will have a department wide conversation about its departmental goals for the year.  Discuss what will need to be done to attain these goals.  Needs honest and open communication throughout the entire department.  Needs teamwork to make the department goals a reality.  Assess if any additional technology is needed to attain goals.  If it is needed look to the budget to see if it is affordable for the department to buy or lease the technology.  If it is not in the budget then figure out a way to perform the work without the technology.  Assess if the department has everything it needs to attain these goals.  Department director distributes work amount among the department managers.  Managers will check in with the department director to discuss how their teams are progressing through the quarter(s).  Managers distributes work amongst their team.
  • 7. Managers will have a one-on-one meeting with each employee to discuss what goals to make for each quarter of the year.  Make realistic and attainable goals for each quarter.  Discuss the strengths and weaknesses of the employee:  Discuss how to improve upon the strengths.  Discuss how to decrease or limit the weaknesses.  Create a plan to improve the strengths and to decrease the weaknesses.
  • 8. Manager is available to the employees to discuss any problems, concerns or questions the employee may have.  Send managers updates about their progression through each quarter.  If the employee has fallen behind, discuss possible reasons why it has a occurred and develop a plan for the employee to catch up.  Possible Plan: Arrange for another meeting to discuss if the goals were too advantageous and ambitious and craft new goals.  Possible Plan: Help the employee prioritize their goals so they will know which goals must be completed by what date and which are of great importance.  Possible Plan: Arrange for training for the employee so they may sharpen their skills to allow the employee to produce better results.  Possible Plan: Shifting responsibilities to another employee that is ahead so that the one that has fallen behind does not feel overwhelmed.
  • 9. Base the performance reviews on the goals that were attained.  Raises and bonuses are given out based on the goals that were attained.  If an employee has good overall performance but fell short of meeting their goals must have a consultation with the manager to discuss what happened as to why they did not meet their goals.  Give the employees tools to use to increase their productivity.  Tips on time management and goal setting.
  • 10.
  • 11. The departments that have good overall performance reviews but fell short of their departmental goals should have a department meet and or conversation about why they did not meet their goals.  Were the goals unrealistic?  Is the department understaffed?  Consider hiring more people if it is in the budget.  If it is not in the budget to do any hiring, rethink how the work was distributed.  Talk to the departments that were successful in meeting their goals and ask them what they did.
  • 12. The departments that did not meet their goals at all are on a department wide probation.  Department probation lasts for four quarters.  During this time the department director will work with the Human Resources department to see if they are setting appropriate and attainable goals.  The Human Resources department will work with the department to see what could have been an obstacle in obtaining their goals.  Bad management?  Improvement management style with training.  Replace management staff.  Understaffed?  Consider hiring more employees.  Part-time or full-time.  Not up to date on the latest information about their positions?  Have a training session to sharpen their skills.  Needs new technology?  See if new technology can be provided to the department.
  • 13. Blakely, L. (2008). What is a Results-Only-Work- Environment? CBSNews. Retrieved from http://www.cbsnews.com/8301-505125_162- 51237128/what-is-a-results-only-work-environment/  Colin, M. (2006). Smashing the Clock. Business Week Magazine. Retrieved from http://www.businessweek.com/stories/2006-12- 10/smashing-the-clock
  • 14. Fox, A. (2009). Gap Outlet: Second Retailer Adopts Results-Only Work Environment Strategy. SHRM.org. Retrieved from http://www.shrm.org/hrdisciplines/orgempdev/article s/pages/gapoutletrowe.aspx  Galbraith, S. (2012). Counting Hours at Work is so Yesterday. Forbes. Retrieved from http://www.forbes.com/sites/sashagalbraith/2012/0 5/10/counting-hours-at-work-is-so-yesterday/
  • 15. Miller, S. (2011). Study: Flexible Schedules Reduce Conflict, Lower Turnover. SHRM.Org. Retrieved from http://www.shrm.org/hrdisciplines/benefits/articles/p ages/flexschedules.aspx  Overtime: Eligibility: Are employees working a compressed workweek and paid bi-weekly entitled to overtime in the week they work over 40 hours? SHR: HR Q & A. Retrieved from http://www.shrm.org/templatestools/hrqa/pages/cm s_011787.aspx