1. KENNETH LAWHORN
AREAS OF EXPERTISE
IT / Ops / Change Management
Vision Strategy
Services Delivery
▪ US Federal Sector
▪ Business Development & Sales
▪ P&L Responsibility
▪ Trusted Advisor
▪ Leadership & Team Building
▪ Negotiations/Deal Shaping
PROFESSIONAL EXPERIENCE
ACCENTURE PLC JULY 1987 – SEPT 2015
Washington, DC
[NYSE/ACN] A global management consulting, technology services and outsourcing company, with 373,000+ people
serving clients in 120+ countries. Revenues: $33B, FY2015.
ACCENTURE FEDERAL SERVICE NOV 2004 – SEPT 2015
A management consulting and technology organization focused on bringing global experience and private sector innovation
to the federal government, with 6,000+ people serving clients in nearly every Cabinet-level agency. Revenues: $2B+, FY 2015.
U.S. DEPARTMENT OF HOMELAND SECURITY (DHS), TRANSPORTATION SECURITY ADMINISTRATION APRIL 2012 – SEPT 2015
Scope: $700M IT transformation program to retire disparate stove-piped legacy systems, standardize business processes, and
implemented an end-to-end software solution to manage tens of millions transportation sector worker identities, credentials,
and assessment results for TSA’s Office of Intelligence and Analysis (OIA). TSA OIA’s mission is to prevent terrorist attacks
against the nation’s transportation systems by providing security and intelligence professionals with timely information.
MANAGING DIRECTOR AND SENIOR CLIENT ACCOUNT EXECUTIVE
Led and managed ~300 professionals and subcontractors across IT, Process/Ops & Change Management.
P&L responsibility: $250M contract. Full accountability for prioritizing activities, setting direction and
providing program leadership with client peers.
Led and managed all aspects of TIM Program Delivery & Operations directly and via management team of
eleven (11); 2 Managing Directors and 9 Senior Managers.
Led engagement standup from scratch; real estate leasing, contracts negotiations, establishing PMO,
subcontractor negotiations and defining the software delivery organization structure and processes
including O&M.
Led Requirements, Design, Build and Deployment activities for identity management and credentialing
solution implementing Oracle hardware & software - - established iterative software delivery process and
conducted alternatives analysis for software purchase decisions.
Established Operations & Maintenance practices including Service Level Agreements (SLAs). Successfully
delivered secure, modernized, integrated person-centric case management and card production solution
in 18 months.
Integrated software solution into DHS Private Cloud environment, in parallel with supporting existing
legacy systems, on-time and on-budget, migrating 3M+ identities and 90M+ document artifacts.
Result: Achieved key business objectives; reduced applicant backlog from an average of 30-40k per month
to target of 3-4k per month. Improved customer experience by reducing card processing times.
Reported to TSA leadership participating in monthly meetings, operations and budget issue resolution,
other vendor management, etc. Reported directly to Accenture Portfolio Lead.
$150M Sales + $120M Revenues growth achieved in three-year period multiple TSA engagements. Led
account growth and penetration into other parts of TSA.
$100M Project completed on-time and on-budget under aggressive deadlines – one of only two major
transformation programs to accomplish this in DHS history.

2. KENNETH LAWHORN
U.S. DEPARTMENT OF HOMELAND SECURITY (DHS) JAN 2010 – MARCH 2012
A federal government agency founded in response to the September 11, 2001 terrorist attacks combining 22 government
organizations and 200,000+ professionals into one agency to coordinate a national security strategy to safeguard the country
against terrorism and respond to any future attacks.
MANAGING DIRECTOR - BUSINESS DEVELOPMENT AND SALES
Led business growth initiative for U.S. Coast Guard, U. S. Citizen & Immigration Services (US CIS), and the
TSA Accounts within AFS Public Safety Portfolio.
Developed and managed $600M business pipeline of targeted opportunities and managed business
development campaigns and branding initiatives.
Requested by AFS senior leadership to serve in broader DHS leadership role focused on growing DHS
business and providing strategic direction for large-scale technology project pursuits.
Led ~20 person Proposal Team to capture $250M best value, single-award ID/IQ TSA TIM contract.
o Led opportunity origination, capture strategy, teaming strategy and negotiations, proposal
activities, including client negotiations and activities to overcome contract protest.
Account Planning and Strategy: developed and executed Call Plan, built client relationships, estimated
Business Development costs and led opportunity pursuits to penetrate new accounts.
o Results: Captured new accounts at U.S. Coast Guard and TSA.
o Won $260M in new sales and contract vehicles.
Briefed AFS leadership by preparing and presenting New Business Materials communicating strategy,
budget requirements, request for leadership support and status of pursuits.
DHS OFFICE OF BIOMETRIC IDENTITY MANAGEMENT (OBIM formerly known as US-VISIT) AUG 2006 – DEC 2009
Scope: $200M IT transformation program to modernize the world’s largest biometric database to an Oracle 11g platform,
standardize external interface connectivity using web services and transition from a 2 to 10-print architecture, implementing
new hardware/software to collect biometrics for linking biographic data enabling a person’s identity to be established and
verified by the US Government. OBIM is responsible for providing biometric results to authorities, as encounters with
individuals occur to prevent identity fraud and deprive criminals and immigration violators of crossing U. S. borders.
MANAGING DIRECTOR AND TECHNICAL ACCOUNT LEAD
Shaped, sold, negotiated and delivered $200M Biometric Modernization Program as a key account team
leader. Increased reliability and scalability of US-VISIT Applications and Databases.
Led ~250 Business Process Analysts, IT Designers, System Engineers, Software Developers and Testers
across multiple task orders following EVM (Earned Value Management) processes.
Delivered incremental mission-capabilities on-time and on-budget over a multi-year release schedule
deploying new IDENT (fingerprint biometric storage and apps processing) capabilities every 2-3 months.
Led and managed process improvement to streamline integration of business partners into the IDENT
System through a new “on-boarding process” to enable service within 30 days.
Conducted Cost/Benefit Analysis of IT software products leading to new procurements for web services
capabilities using TIBCO Enterprise Service Bus (ESB).
Re-engineered front-end biometric Candidate Verification Application from a complex to more simplified
architecture, affording a more cost effective method to hit the performance criteria; response times, etc.
Re-engineered Latent Print Processing applications within IDENT. Designed and implemented new
biometric architectures to transition from 2 to 10-print processing, including testing and integration of
new 10-print biometric capture devices. Collaborated with industry biometric experts.
Reported to US-VISIT CIO and leadership across performance, delivery and management of program.
DHS OBIM e-PASSPORTS READER INTEGRATION AND ROLL-OUT NOV 2004 – SEPT 2006
Scope: $30M multi-agency and multi-nation project to support the implementation of technology across U. S. airports to read
new electronic/chip enabled, biometrically enhanced, machine-readable travel documents issued by US CIS and the
Department of State (DoS).
MANAGING DIRECTOR, SALES & PROJECT DELIVERY LEAD
Identified opportunities and developed sales pursuit strategies shortly after the award of the DHS US-VISIT
contract in 2004.
Successfully shaped and sold $20M in new business.

3. KENNETH LAWHORN
Established Program Management Office to manage and define functional and system requirements to
integrate e-Passport Reader Solutions as a joint team with Custom and Border Patrol (CBP) and DoS.
Led creation of briefings and coordination of multi-agency meetings as well as meetings with Visa Waiver
Program countries to evaluate/test e-Passports documents using new e-Passport readers.
Led development planning for new software capabilities and deployment of new e-Passport Readers to
115 Airports.
Led proof-of-concept definition to evaluate Public Key Document Validation Service to authenticate e-
Passports issued by Visa Wavier Passport countries using PKI/PKD technology.
Led team of 20 business process and technical professionals to test, evaluate, and integrate software
solutions including both Accenture and sub-contractor team members.
Reported to US-Visit CIO and overall leadership.
Results: Deployment of e-Passport Readers and associated technology upgrades completed on-time and
on-budget.
ACCENTURE, LLP (COMMERCIAL EXPERIENCE) JULY 1987 – OCT 2004
Seventeen years commercial experience across strategy, systems integration and services delivery weighted in the
telecommunications industry.
PRIMUS TELECOMMUNICATIONS OCT 2003 – OCT 2004
McLean, VA
Provides voice, VoIP, Internet and wireless solutions. Services; domestic and international long distance, international toll-free
service, calling cards and prepaid long distance. Serves enterprise, residential, data, ISP and telecommunication carrier
customers in North America, Europe, and Asia-Pacific. Founded 1994. A mid-cap, entrepreneurial company. HDQs: McLean, VA.
VOICE-OVER-IP LAUNCH PROJECT
Scope: Analyze existing business operations and identify recommendations to cost effectively scale and implement customer
service, fulfillment, and payment/collection solutions to support new product rollout.
PARTNER, CLIENT ACCOUNT LEAD
Led team of Managers to grow new accounts targeting smaller telecommunication companies in the Mid-
Atlantic market.
Led Client Relationship Building activities and Strategy Sessions resulting in new engagement to conduct
Voice-Over-IP (VoIP) business readiness review and process improvement recommendations for new
products launch.
Assessed “As Is” operations review and identified process improvement opportunities for launch of new
VoIP products.
o Call Center Operations
o Supply Chain Fulfillment
o Payment & Collections
Developed “technology and process improvement roadmap” identifying $10M+ in net benefits.
Reported to Co-Presidents - - participated in monthly status meetings to discuss progress.
VERIZON COMMUNICATIONS JUNE 1994 – APR 2004
One of world’s leading providers of communications, information and entertainment products and services to consumers,
businesses and governmental agencies offering voice, data and video services over wireless and wireline networks designed to
meet demand for mobile and network connectivity.
CARRIER ACCESS BILLING SYSTEMS CONSOLIDATION (CABS) PROJECT MAY 2001 – APR 2004
Scope: Consolidate redundant carrier access billing platforms acquired as part of M&A activity covering 1,200 users, 75,000
complex customer accounts, and $3B+ in revenues to increase revenues and reduce cost.
PARTNER, SALES & PROJECT DELIVERY LEAD
Shaped and sold $40M systems consolidation opportunity; P&L Responsibility: $40M as delivery lead.
Led Best and Final Orals (BAFO) Session; negotiated final contract terms and pricing.
Led 130 onshore/offshore software delivery professionals through requirements, design, development,
testing and deployment of a modernized consolidated billing solution.
Led Business Case Analysis Team to identify business benefits to fund consolidation cost - - identified
significant business benefits over 5 years including immediate benefits after year one.

4. KENNETH LAWHORN
ExpressTRAK CRM and Billing MODERNIZATION JUNE 1994 – APRIL 2001
Scope: Consolidate 30+ year old legacy ordering, provisioning, usage and billing systems into a modernized, integrated
software system and database to improve customer service, reduce cost and improve speed to market with product roll-outs.
SENIOR MANAGER/ASSOCIATE PARTNER, PROJECT DELIVERY LEAD
Delivered multiple software projects modernizing Bell Atlantic’s legacy provisioning and billing systems
into an integrated ordering, provisioning and billing platform.
Managed all aspects of the conversion and testing projects across the software lifecycle phases.
Led reorganization of data conversion by re-estimating and ramping up staffing from 20 to 80 IT
professionals to meet aggressive deadlines.
Managed day-to-day software development, defined new operations processes, and implemented
organizational changes to improve quality of conversion software delivered to production.
Led effort which established the end-to-end test capability for software testing changes; scope included
40+ software applications across the enterprise for retail, business and wholesale customers.
Established PMO and managed environment setup, test planning, data setup, test execution and
validation of test results.
Communications roll-out: Identified critical/key stakeholders and conducted outreach to coordinate
communication and impact of software changes.
Defined key metrics to measure and report progress to client executives on a regular basis.
ADDITIONAL EARLY CAREER EXPERIENCE JULY 1987 – MAY 1994
Served in positions as a Programmer, Designer, Team Lead and Manager responsible for delivering software
solutions to clients in the manufacturing, student loan processing, telecommunications, Government and
hospitality industries.
Client Sampling: Sallie Mae, M&M Mars, Social Security Administration, Marriott, US Navy, MCI, etc.
EDUCATION, CERTIFICATIONS & BOARDS
JAMES MADISON UNIVERSITY, Harrisburg, VA
BBA-Computer Information Systems, 1987
ACCENTURE, CENTER FOR PROFESSIONAL EDUCATION, St. Charles, IL
Professional education, training and development coursework throughout career. Successfully completed
1,000+ hours in business design, technology, management, leadership, recruiting, personnel development.
PROJECT MANAGEMENT INSTITUTE, PROJECT MANAGEMENT PROFESSIONAL (PMP), since 2011. Current.
ACCENTURE FEDERAL SERVICES, Earned Value Management Certification, 2008.
JAMES MADISON UNIVERSITY, College of Business/CIS Executive Advisory Board, 2007 – Present.
FTS FIBER, INC. – BOARD MEMBER, current.