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SEVEN Ways to Improve your
 Sales Conversion Process
  OR... How to increase your existing
   website sales by (at least) 5%!
       www.desktopmarketingsystems.com



             Kenneth Doyle www.desktopmarketingsystems.com
2. Find Out why you Lose Sales!
   Flowchart your existing process
   Insert Google Analytics into your site
   Identify the sales path to track
   Run a short campaign through PPC
   Identify where your prospects leave

          www.desktopmarketingsystems.com



                Kenneth Doyle www.desktopmarketingsystems.com
3. Test - Run the Granny Test
   Ask your Granny to buy from PPC
   Watch where it works for her
   Watch where she gets lost in process
   Make changes to your process
   Make notes on your flowchart

         www.desktopmarketingsystems.com



               Kenneth Doyle www.desktopmarketingsystems.com
4. Tweak - The 3 click test
   Three clicks to conversion (optimum)
   How many clicks do you now have?
   Reduce your ‘jump through hoops’
   Reduce clicks in sales process to 3
   Focus on fluidity and EASE of use

         www.desktopmarketingsystems.com



               Kenneth Doyle www.desktopmarketingsystems.com
5. Tweak – Measure EASE of use
   Keep ONE signup process only
   Eliminate many ‘jump through hoops’
   Is your sales process linear ?
   Is your sales process ‘KISS’?
   Is your sales process honest?

         www.desktopmarketingsystems.com



               Kenneth Doyle www.desktopmarketingsystems.com
6. Tweak – Measure small to BIG!
   For NEW clients small ($) is good
   For existing client big doesn’t matter
   Focus on small sales for new clients
   Upgrade (backend) to big sales later
   Focus on relationship building first

          www.desktopmarketingsystems.com



                Kenneth Doyle www.desktopmarketingsystems.com
7. Tweak your sales processes
   Refer to flowchart notes
   Identify weak links in process
   Re-run short PPC campaign
   Re-run the Granny test again
   Repeat 2-6 until conversion is 5%

         www.desktopmarketingsystems.com


                Kenneth Doyle www.desktopmarketingsystems.com
8. Repeat to continually improve
   Flowchart your existing process
   Insert Google Analytics into your site
   Identify the sales path to track
   Run a short campaign through PPC
   Identify where your prospects leave

    Analyse – Test – Tweak – Analyse – Test - Tweak
               www.desktopmarketingsystems.com


                  Kenneth Doyle www.desktopmarketingsystems.com

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7 Ways to improve your sales conversion processes

  • 1. SEVEN Ways to Improve your Sales Conversion Process OR... How to increase your existing website sales by (at least) 5%! www.desktopmarketingsystems.com Kenneth Doyle www.desktopmarketingsystems.com
  • 2. 2. Find Out why you Lose Sales!  Flowchart your existing process  Insert Google Analytics into your site  Identify the sales path to track  Run a short campaign through PPC  Identify where your prospects leave www.desktopmarketingsystems.com Kenneth Doyle www.desktopmarketingsystems.com
  • 3. 3. Test - Run the Granny Test  Ask your Granny to buy from PPC  Watch where it works for her  Watch where she gets lost in process  Make changes to your process  Make notes on your flowchart www.desktopmarketingsystems.com Kenneth Doyle www.desktopmarketingsystems.com
  • 4. 4. Tweak - The 3 click test  Three clicks to conversion (optimum)  How many clicks do you now have?  Reduce your ‘jump through hoops’  Reduce clicks in sales process to 3  Focus on fluidity and EASE of use www.desktopmarketingsystems.com Kenneth Doyle www.desktopmarketingsystems.com
  • 5. 5. Tweak – Measure EASE of use  Keep ONE signup process only  Eliminate many ‘jump through hoops’  Is your sales process linear ?  Is your sales process ‘KISS’?  Is your sales process honest? www.desktopmarketingsystems.com Kenneth Doyle www.desktopmarketingsystems.com
  • 6. 6. Tweak – Measure small to BIG!  For NEW clients small ($) is good  For existing client big doesn’t matter  Focus on small sales for new clients  Upgrade (backend) to big sales later  Focus on relationship building first www.desktopmarketingsystems.com Kenneth Doyle www.desktopmarketingsystems.com
  • 7. 7. Tweak your sales processes  Refer to flowchart notes  Identify weak links in process  Re-run short PPC campaign  Re-run the Granny test again  Repeat 2-6 until conversion is 5% www.desktopmarketingsystems.com Kenneth Doyle www.desktopmarketingsystems.com
  • 8. 8. Repeat to continually improve  Flowchart your existing process  Insert Google Analytics into your site  Identify the sales path to track  Run a short campaign through PPC  Identify where your prospects leave Analyse – Test – Tweak – Analyse – Test - Tweak www.desktopmarketingsystems.com Kenneth Doyle www.desktopmarketingsystems.com