Based on strategies gathered from an expert panel during our recent webinar, here are tips on how to successfully implement new technology. Watch that webinar here: https://emgage.com/webinars/new-technology-implementation Or find out more about Emgage here: https://emgage.com/

1. 5 Tips for Implementing New
Technology

2. Most people
don't see
technology
implementation
and digital
transformation
as being
related.

3. But new tech
implementation
is often an
important part
of digital
transformation.

4. And both should
be treated as a
constantly
evolving
process.

5. Here are 5
tips and
strategies
to help
ensure your
technology
implementation
is successful.
Tips and
Strategies

6. 1. Remember
the human
aspect.

7. “Digital”
transformation
can be
misleading,

8. suggesting the
transformation
is all about the
technology.

9. Business is
human to
human.

10. Don’t let
all the shiny
technology
distract you
from the
real goal:

11. Leveraging
new digital
tools to
transform
how PEOPLE
connect,

12. communicate,

13. and collaborate
with each other.

14. 2. Choose
the right
technology.

15. “Only 14% of
executives have
the right
technology to
execute their
digital strategy."
(Forrester)

16. You want
to choose
your
technology
(and your
technology
providers)
carefully.

17. Ask
yourself
these
questions:

18. Is it nimble
enough to
adjust and
keep
up with the
digital world?

19. Does it have a
high viral
coefficient?

20. Viral coefficient:
when a technology
or tool self
propagates
(lowering adoption
efforts).

21. What are the
upfront costs,
maintenance
costs and
support costs?

22. Does the
technology fit the
needs of the
company and the
users?

23. 3. Focus
on the
end user.

24. The user’s
needs are the
business’s
needs.

25. Users are
where the
productivity
is,

26. and are
the ones
who will
actually be
using the
new
technology.

27. Users can
be your
strongest
champions...

28. or your loudest
challengers.

29. Interview users
across your
organization
about their daily
frustrations,
challenges and
business needs.

30. Get them involved
early on and make
them feel like they
are part of the
implementation
process.

31. And consistently
get feedback
often once the
technology
has been
implemented.

32. Ensure the
new technology
SIGNIFICANTLY
solves big work
problems
for users.

33. The
implementation
process
can be
frustrating...

34. and users will not
switch to the new
technology if
improvement is
minimal.

35. Remember: Change
is hard.

36. So invest in
training and
change
management and
start early.

37. 4. Don’t
get
stuck
in a box.

38. The common
response when an
organization
encounters a
problem,

39. is to quickly
attach a general
category to the
issue,

40. and then find
a vendor or a
piece of
technology
that falls
under that
umbrella.

41. Not only is that
incredibly
limiting when
selecting
a solution,

42. but it
often leads
to failure...

43. because the
tech doesn't
dive deeply
enough into
the problem,

44. or address the
needs of the
business and the
user.

45. Needs are
not static,
and constantly
change.

46. Move beyond trying
to solve a need
with a product
and implement
technology that
will grow and
develop with your
business.

47. Is this
tech going
to address
a need
in an ongoing
way or just
for the time
being?

48. Can it
address
multiple
needs in
many
different
ways?

49. 5. It’s okay
to cut
your losses.

50. "68 percent
of technology
projects are
unsuccessful."
(IAG consulting)

51. "No one is certain of the
real cost of failed [tech]
projects, but in the US
alone it is estimated to be
upwards of $75 billion a
year in re-work costs and
abandoned systems."
(Computer Weekly)

52. Don’t fall
victim to
the sunk
cost fallacy....

53. and try
to save
face by
sticking with
tech that
is failing...

54. because
you’ve
already
sunk so
much money
into it.

55. Cut technology
that isn't
working,

56. regardless
of how far
along in
the process
you are.

57. The decision
can be
hard to make,
especially
when there
is money
and pride
Involved.

58. But it's a
decision
that
NEEDS to
be made,

59. to avoid
a backlog
of failed
projects...

60. and help
your business
in the
long run.

61. Want more information?

62. Check out our webinar on the topic.

63. Sign up
for a free
demo of our
Intranet Solution!

64. www.emgage.com