1. NAME - Kanika Jain
CLASS - MBA 4th sem
ROLL NO - 1308570036
TOPIC - EMPLOYEE MOTIVATIONAL PRACTICES
2. OBJECTIVE OF STUDY
To study the concept of motivation existing
motivation in practices organization .
.
To identify the employee level of satisfaction towards
motivation .
To suggest ways in which employee
motivation can be increase .
To find out the process used in motivation by the
organization.
3. RESEARCH METHODOLOGY
The purpose of the methodology is to describe the
research procedure. This includes overall research
design, the sampling procedure, the data collection
method, and analysis procedure.
Total 60 respondents have been taken for
convenience. The sample procedure chosen for this
are random sampling method. Here randomly
employees are selected .
5. Primary Data
Questionnaire:
Corresponding to the nature of the study direct, structured questionnaires
with a mixture of close and open-ended questions will be administered to
the relevant respondents within the Personnel and other Departments of
the organization.
Secondary Data
Other Sources:
Appropriate journals, magazines such as Human Capital, relevant
newspaper articles, company brochures and articles on www sites will also
be used to substantiate the identified objectives.
6. • Sampling Element (Unit)
For the purpose of administering the Questionnaire, the respondents
would comprise of personnel holding positions within the Personnel
Department of the organization. The respondents would comprise of
personnel holding senior designations within certain typical Departments
identified within the organization, namely:
• Finance
• Operations
• Electronics
• Engineering
7. • Sample Extent (Area)
Employees of different organisation.
• Sampling Technique
Random Sampling would be used for the purpose of choosing the sample
for the purpose of administering Questionnaire.
8. DATA ANALYSIS
The analysis of the various sources motivation devices is
presented on the following pages .
The response entailed from the Departments(as analysed from
Questionnaire) represents current practice within the
organizations in terms of the sources of motivation devices
used .
The analysis of the response entailed from all the other
departments (as analysed from Questionnaire) forming the
sample, represents the perception of the respondents from
these Departments in terms of the validity and effectiveness of
the various sources/devices of motivation
9. Q1. Since how many years you have been working in this
organization ?
Responses
0 to 5 years
5 to 10 years
10 to 15 years
years ownwards 15 years
90%
10%
INTERPRETATION:
90% of employees worked 0 to 5 years ,While 10% of
employees worked 5-10 years .
10. Q2. Rate the statement “Top Management is
interested in motivating the employees”?
Responses
Strongly Agree
Agree
Neither agree
Nor disagree
Disagree
43%
2%23%
32%
INTERPRETATION:
It has found that only few employees who strongly
agreed ie 43% . 2% of responder disagreed from this ,While
32% agreed and 23% neither disagreed nor agreed . This shows
that the organisation need to increase motivation activities more
to make employees highly motivating and there work
performance through motivating tools and techniques .
11. Q3. Which type of incentives motivates you more ?
Responses
Incentives awards
Promotion
Appreciation Letter
58%
27%
15%
Interpretations
58% of employees satisfied from promotional activities , While 15%
satisfied from incentives awards and 27% satisfied by appreciation
letter . This shows employees are more motivated through promotional
activities ,While on second hand there is appreciation letter and on
other hand there is incentives awards . So organisation should increase
incentives awards more and also stressed on promotional activities
from which employees are motivated more .
12. Q4. How far you are satisfied with the incentives
provided by the Organization?
Responses
Highly Satisfied
Satisfied
Dissatisfied
Highly Dissatisfied
60%
12%
5%
23%
Interpretation
60% satisfied , While 12% highly satisfied , 5% highly satisfied
and 23% dissatisfied . This shows that employees are satisfied
from incentives ,But they less highly satisfied . So organisation is
need to provide more incentives to employees to make them
highly satisfied which increase motivation and also work efficiency
of employees .
13. Q5. Which of the following factors which motivates you
most ?
Responses
Salary Increase
Promotion
Leave
Motivational Talks
Recognition
50%
25%
2%
2%
21%
Interpretation
50% of employees mainly motivated by salary increase , So
organisation should stressed on salary increment more . As well as
on recognition and motivational talks ie 25% and 21% respectively
.And try to improve promotional and leave activities which is only 2%
both each So organisation should increase this two motivational
factor percentage more as they both are less .
14. Q6 . Do you think that incentives and other benefits will
influence your performance ?
Responses
Salary Increase
Promotion
Leave
80%
7%
13%
Interpretation
80% of people said that employee performance are influenced by
various incentives and benefits , 7% have no opinion and 13% said it
has no influence of incentives and benefits .So it concluded that
employees are influenced by incentives and benefits at high
percentage .
15. Q7. Does the Top Management involve you in
decision making which are connected to your
department ?
Responses
Yes
No
Occasionally
38%
20%
42%
Interpretation
38% of employees said occasionally top management involve them in
decision making , While42% said no and 20% said yes . This shows
centralization of power in one hand that is top management only .
Employees only have to follow their orders .Due this working become
difficult as we take decision as difficulty which one is going to face in
doing work practically is only known to employees .
16. Q8. The salary increments given to employees
who do their jobs very well Motivates them ?
Responses
Strongly Agree
Agree
Neither agree Nor disagree
Disagree
35%
1%13%
50%
Interpretation
35% of employees strongly agreed ,50% of employees agreed ,
While 2% disagreed and 13% neither agreed nor disagreed . This
shows that organisations salary increment of employees and
employees are satisfied from it , but still strongly agreed have less
percentage . This shows that still some employees less motivated
from increments provide in organisations .
17. Q9. The retirement benefits available are
sufficient?
Responses
Agree
Disagree
Strongly agree
28%
67%
5%
Interpretation
Only small percentage of employees strongly agreed that is 5%
,While 28% of employees agreed and 67% of employees disagreed
.This shows that employees are not fully satisfied from retirement
benefits fully . Somehow there is need for improvement of retirement
benefits in organisations for improving retrenchment ratio in
organisations and to motivate employees .
18. Q10. If you find opportunities for
advancement in this organization ?
Responses
Agree
Disagree
Strongly agree
68%
10%
22%
Interpretation
68% of employees saw that the opportunity for advancement
are provided to them but only 10% of employees strongly agreed
and 22% disagreed .So it in concluded that organisation provide
less opportunity to employees as employees agreed % is less
then compare to strongly agreed , So it shows that employees
not fully satisfied from opportunity provided to them .
19. Q11. Are you satisfied with the lunch break, rest
breaks and leaves given in the organization?
Responses
Agree
Disagree
Strongly agree
55%
28%
17%
Interpretation
55% of employees agreed ,28% employees a strongly agreed and
17% of employees disagreed . This shows that organisation is need to
improve its lunch break , rest breaks and leave facilities for
motivating employees and to reduce retrenchment or mentally
abasement from work .
20. Q12. Are you satisfied with the responsibility
and role that you have in your work ?
Responses
Agree
Disagree
Strongly agree
56%
10%
34%
Interpretation
56% of employees agreed , 10% of employees strongly agree and
34% of employees disagreed . This shows that employees should
provide better role and responsibility from which they are satisfied .
So to improve their efficiency and better performance which lead to
growth and development of organisation and employees both .
21. Q13. Are Good physical working conditions
are provided in the organization ?
Responses
Agree
Disagree
Strongly agree
62%
16%
12%
Interpretation
62% of employees agreed , 12% of employees disagreed and 16%
of employees strongly agreed . This shows that that to make
employees highly motivated organisation should improve physical
working conditions which will improve their performance and
motivation power . As working condition states the quality and
quanty of work done by employees .
22. Q14. Are you satisfied from policies of organisation ?
Responses
Agree
Disagree
Strongly agree
48%
44%
8%
Interpretation
48% of employees agreed that they are satisfied from company
policies ,44% of disagree and 8% of employees strongly agreed .
This shows that organisation need to improve its policies for
improving morale of employees and also improving their
performance level which lead to profitability to organisation .
23. • 43% of employees said that top management is interested in
motivating employees .While only 10% of employees only strongly
agreed .
• Under motivation procedure it is found that only 15% of employees
motivated through incentives awards , 58% by promotional activities
and 28% by appreciation letter .
• It is found that only 60% of employees satisfied , While 12% of
employees highly satisfied . So more motivational incentives should be
provided for making them highly satisfied .
• Only 2% of employees find motivational talks as motivational factors .
• Employees performance are highly influenced by incentives and
other benefits .
• 45% of employees consider that they are not involved in decision making
of top management of their department .
• Employees highly motivated from their salary increment .
• Employees not satisfied from retirement benefit provided in there
organisation .
FINDINGS
24. • Employees highly satisfied from opportunities for advancement
provided in their organisation .
• 55% of employees satisfied from lunch facilities provided in
organisation .
• Employees satisfied from their role and duty in organisation .
• Employees highly satisfied from physical conditions provided in
organisation .
• Employees satisfied from policies of organisation which affect their
motivational level .
25. SUGGESTIONS
• Organisation should upgrade their policies for increasing motivation
among employees .
• Employees should be provided with role and duties which satisfy them to
increase their efficiency .
• Good retirement benefit plans should be provided to employees for
minimising retrenchment of employees .
• Incentives awards should provide more to employees in organisation .
• Top management should motivate their employees by applying various
motivation tool and techniques .
• Organisation should provide incentives awards to their employees .
• Organisation should provide leave and recognition to their employees .
• Top management should include employees in decision making to increase
their morale .
• Motivational talks should be full filled .
• Appreciation should be provided to employees to employees .
• Promotional activities should be done in organisation .
• Salary increment should be provided to employees .
• Good physical condition play an important which affect their working .
• Proper traning and motivation programmes should be organised in timely
period .
• Decentralisation of work should be done by top management .
26. CONCLUSIONS
Motivation is important simply because it allows you as a leader to meet and
even exceed your own organizational goals! After all, that's the whole point
of leading, isn't it? In fact, without a motivated workforce, your organization
will be in a very precarious position. Once at this intersection, there are only
two possible final destinations: bankruptcy or fix the motivational issues
among your workforce. Eventually, one or the other will prevail!
There are numerous benefits of having motivated employees
Cost savings
Speed to market
Increased product value
Contributing to a better society
27. Research has shown that motivated employees will:
• Always look for a "better" way to complete a task
• Be more quality-oriented
• Work with higher productivity and efficiency
INTERNAL AND EXTERNAL MOTIVATION
To INCREASE employees‘ efficiency and work quality, managers must
turn to understanding and responding to individuals' internal and
external motivations. External motives include work environment (e.g.,
cramped cubide vs. airy, open office); internal motivations include
thoughts and emotions(e.g., boredom with performing the same task
over and over vs. excitement at being given a wide variety of project
types).
28. BIBLOGRAPHY
BOOKS
• Robbins P. Stephens, Organizational Behaviour, Prentice Hall, 7th Edition
Organisational behaviour , LM Prasad , Sultan Chand and Sons , Page
no 176-204
• Koontz Harold &WeihrichHeinz,Essentials of Management, Mc Grow Hill,
5th Edition.
• Decenzo A. David & Robbins P. Stephen, Personnel/HR Management,
Prentice Hall, 3rd Edition.
Magazines
• India Today
• Today’s traveler
• Business Today
29. News Paper
• Times of India
• Hindustan Times
• Economic Times
Web sites
• www.Google.com
• www.indiatimes.com
30. ANEXURE
Q1. Since how many years you have been working in
this
Organization ?
a. 0-5 Years [ ] b. 5-10 Years [ ]
c. 10-15 Years [ ] d. More than 15 Years [ ]
Q2. Rate the statement “Top Management is interested in motivating
the
employees”?
a. Strongly Agree [ ] b. Agree [ ]
c. Neutral d. Disagree [ ]
e. Strong Disagree [ ]
Q3. Which type of incentives motivates you more ?
a. Incentive Awards [ ] b. Promotion [ ]
c. Appreciation letters [ ]
31. Q4. How far you are satisfied with the incentives provided by the Organization?
a. Highly Satisfied [ ] b. Satisfied [ ]
c .Dissatisfied [ ] d. Highly Dissatisfied [ ]
Q5. Which of the following factors which motivates you most ?
a. Salary Increase [ ] b. Promotion [ ]
c. Leave [ ] d. Motivational talks [ ]
e. Recognition [ ]
Q6. Do you think that incentives and other benefits will influence your
performance ?
a. Influence [ ] b. Does not influence [ ]
c . No Opinion [ ]
Q7. Does the TopManagement involve you in decision making which are
connected to your department ?
32. Q8.The salary increment given to employees who do their jobs very
well Motivates them ?
a. Strongly agree [ ] b. Agree [ ]
c. Neither agree nor disagree [ ] d. Disagree [ ]
Q9. The retirement benefits available are sufficient ?
a. Agree [ ] b. Disagree [ ] c. Strongly agree [ ]
Q10. If you find opportunities for advancement in this
organization ?
a. Agree [ ] b. Disagree [ ] c. Strongly agree [ ]
Q11. Are you satisfied with the lunch break, rest breaks and leaves
given in the organization?
a. Agree [ ] b. Disagree [ ] c. Strongly agree [ ]