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How to improve
testing organization
with TMMI
Karolina Zmitrowicz
Plan
Improvement – do we really need it?
Improvement – what options do we have?
TMMI – it’s not so terrible!
TMMI – does it work? Case study.
8/25/2019 ISTQB Certified Tester Test Manager
DO WE NEED TO IMPROVE
THINGS?
WHAT WE THINK WE DO…
WHAT WE ACTUALLY DO…
Attempt no. 1 – Deming cycle
Attempt no. 2 – Standards
Attempt no. 3 – Maturity models
8/25/2019 ISTQB Certified Tester Test Manager
Model
• Structure
– Process area
– Generic and specific goals
– Generic and specific practices
Process framework
Model
Model
Model
Model
Glossary
Model
Practical application
Model
• No consensus regarding
testing scope and
approach
• Poor communication
• No work standards
• Problems with quality of
artifacts
• Mindset: PO and SM:
„What is QA”?
Challenges
Practical application
Model
Practical application
• TMMI
practices as a
mean for
building own
approach
Solution
Model
• TMMI Level 2, 3 and 4
• Tools: Confluence + JIRA
(Zephyr)
• Knowledge base –
information architecture
• DoR and DoD
Solution
Practical application
Workflow
Test case management
Requirements management
Defect tracking
Test strategy
Test plan and scope
Monitoring and reporting
Knowledge base
Make it happen
Building better quality in IT
Stowarzyszenie Jakości Systemów Informatycznych
ul. Poznańska 16 lok. 4
00-680 Warszawa
Karolina Zmitrowicz k.zmitrowicz@sjsi.org

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Zmitrowicz SQA DAYS EU Riga