dr. burton sharon l burton business tools for process improvement quality tools lean quality management business process improvement dba dr burton dr. pdpc six sigma process decision program chart bite-sized education moocs coaching adaptive learning gamification social understanding tutoring mentoring learning & development methodology educational technology micro-blogs m-learning methodology sharon l training methodology mlearning sharon skills position and capabilities understanding your position and your knowledge position descriptions workforce development development workforce capabilities udc university of the district of columbia ksa’s your abilities knowledge sipoc output supply customer input scatter diagram scatter plot business process inprovement scatter diagram. scatter plot customer matrix customer requirements customer requirements matrix check list check sheet fish bone diagram; ishikawa diagram; quality tools force field analysis; ishikawa diagram; quality to
Mehr anzeigen