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Twi$er.ORG:

             What,
why,
who
and
how
for

          Nonprofit
Organiza5ons
using
Twi9er

AmySampleWard.org   
   
    




Amy
Sample
Ward   

   
   
   



NetSquared.org

Twi$er.ORG:

             What,
why,
who
and
how
for

          Nonprofit
Organiza5ons
using
Twi9er


                                Road
Map:


                            • 
What
is
Twi0er?

                           • 
Why
use
Twi0er?

                        • 
Who’s
using
Twi0er?

                        • 
How
do
I
get
started?



AmySampleWard.org   
    
    




Amy
Sample
Ward   

   
   
   



NetSquared.org

What
is
Twi$er?





AmySampleWard.org   
    
   




Amy
Sample
Ward   

   
   
   



NetSquared.org

What
is
Twi$er?





AmySampleWard.org   
    
   




Amy
Sample
Ward   

   
   
   



NetSquared.org

Why
use
Twi$er?

                                                                     To
LISTEN:

                                                            • 
Find
conversa>ons


                                                            • 
Find
who’s
having
the

                                                            conversa>ons


                                                            • 
Find
out
how
you/your

                                                            organiza>on
can

                                                            contribute


                                                            • 
Iden>fy
what’s
missing

                                                            from
the
conversa>ons

                                                            (may
be
an
opportunity

                                                            to
ramp
up
your

                                                            resources
or
informa>on

                                                            sec>on
on
your
website)



AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
     
    



NetSquared.org

Why
use
Twi$er?

                                                                   To
CONVERSE:

                                                            • 
Ask
ques>ons


                                                            • 
Answer
others’

                                                            ques>ons


                                                            • 
Pass
on
informa>on,

                                                            links,
and
ideas


                                                            • 
Connect
with
your

                                                            community
members,

                                                            poten>al
funders,

                                                            volunteers,
and
those

                                                            passionate
about
your

                                                            organiza>ons’
work




AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
     
    



NetSquared.org

Who’s
using
Twi$er?

                            3
Case
Studies


                  
The
Women’s
Museum

                
Na>onal
Wildlife
Federa>on

                       
AmnestyUK





AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
   
   



NetSquared.org

Who’s
using
Twi$er?





   What
they
are
doing
RIGHT:


   • 
Balanced
stream


   • 
Being
real


   • 
Mo>va>ng
the
community




AmySampleWard.org        
   
   




Amy
Sample
Ward   

   
   
   



NetSquared.org

Who’s
using
Twi$er?

                                                            @TheWomensMuseum


                                                                  Balanced
Stream:

                                                            • 
link
to
your
website,

                                                            and
link
to
others’


                                                            • 
talk
about
campaigns,

                                                            talk
about
news,
talk

                                                            about
what
other
people

                                                            are
interested
in,
too


                                                            • 
Ask
ques>ons
and
offer

                                                            answers


                                                            • 
Say
“please”
and

                                                            “thank
you”
always!





AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
     
    



NetSquared.org

Who’s
using
Twi$er?

                                                            @TheWomensMuseum


                                                                     Being
Real:

                                                            • 
link
to
your
website


                                                            • 
Be
honest
about
who’s

                                                            “behind
the
curtain”


                                                            • 
Use
the
seVngs
to

                                                            provide
more

                                                            informa>on


                                                            • 
Connect
back
to

                                                            Twi0er
from
your

                                                            website





AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
     
    



NetSquared.org

Who’s
using
Twi$er?

                                                            @TheWomensMuseum


                                                                  MoJvaJng
the

                                                                   Community:

                                                            • 
Create
campaign

                                                            beyond
today


                                                            • 
Know
the
audience


                                                            • 
Know
the
tool


                                                            • 
Find
allies
and

                                                            promoters





AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
     
     



NetSquared.org

Who’s
using
Twi$er?





   What
they
are
doing
RIGHT:


   • 
Amplifying
the
message


   • 
Being
real


   • 
Connec>ng
the
community




AmySampleWard.org     
    
     




Amy
Sample
Ward   

   
   
   



NetSquared.org

Who’s
using
Twi$er?

                                                                      @NWF


                                                               Amplifying
Message:

                                                            • 
Diverse
content


                                                            • 
Include
links


                                                            • 
Call
to
ac>on


                                                            • 
Recognize
par>cipants

                                                            (and
say
“thank
you”)





AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
     
     



NetSquared.org

Who’s
using
Twi$er?

                                                                      @NWF


                                                                      Being
Real:

                                                            • 

link
to
your
website


                                                            • 
Be
honest
about
who’s

                                                            “behind
the
curtain”


                                                            • 
Use
the
seVngs
to

                                                            provide
more

                                                            informa>on


                                                            • 
Connect
back
to

                                                            Twi0er
from
your

                                                            website





AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
     
    



NetSquared.org

Who’s
using
Twi$er?

                                                                      @NWF


                                                                   ConnecJng
the

                                                                    Community:

                                                            • 


Create
campaign

                                                            beyond
today


                                                            • 
Know
the
audience


                                                            • 
Know
the
tool


                                                            • 
Find
allies
and

                                                            promoters


                                                            • 
Connect
it
in
real‐>me

                                                            with
your
website





AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
     
     



NetSquared.org

Who’s
using
Twi$er?





   What
they
are
doing
RIGHT:


   • 
Personalizing
the
organiza>on


   • 
Being
real


   • 
Shining
light
on
real
issues




AmySampleWard.org       
     
       




Amy
Sample
Ward   

   
   
   



NetSquared.org

Who’s
using
Twi$er?

                                                                  @AmnestyUK


                                                                 Personalizing
the

                                                                    OrganizaJon:

                                                            • 
Talk
like
people,
not

                                                            press
releases


                                                            • 
Include
links


                                                            • 
Use
the
tools


                                                            • 
Invite
the
community

                                                            at
large
to
join
you!





AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
     
     



NetSquared.org

Who’s
using
Twi$er?

                                                                  @AmnestyUK


                                                                      Being
Real:

                                                            • 

link
to
your
website


                                                            • 
Be
honest
about
who’s

                                                            “behind
the
curtain”


                                                            • 
Use
the
seVngs
to

                                                            provide
more

                                                            informa>on


                                                            • 
Connect
back
to

                                                            Twi0er
from
your

                                                            website





AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
     
    



NetSquared.org

Who’s
using
Twi$er?

                                                                  @AmnestyUK


                                                                Shining
Light
on
Real

                                                                       Issues:

                                                            • 
Integrate
with
other

                                                            plaZorms


                                                            • 
Create
op>ons
specific

                                                            to
tools


                                                            • 
Provide
all
the
tools

                                                            supporters
need


                                                            • 
Recognize
par>cipants

                                                            (and
say
“thank
you”)





AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
     
    



NetSquared.org

How
do
I
get
started?





AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
   
   



NetSquared.org

How
do
I
get
started?





AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
   
   



NetSquared.org

How
do
I
get
started?





AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
   
   



NetSquared.org

Twi$er
me!

                 Thank
you
so
much!

   Looking
forward
to
con>nuing
the
conversa>on

                    with
you
online:

                    • 
@amyrsward

                • 
amysampleward.org

            • 
amy@amysampleward.org





AmySampleWard.org   
   
   




Amy
Sample
Ward   

   
   
   



NetSquared.org


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Twitter Presentation

  • 1. Twi$er.ORG:
 What,
why,
who
and
how
for
 Nonprofit
Organiza5ons
using
Twi9er
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 2. Twi$er.ORG:
 What,
why,
who
and
how
for
 Nonprofit
Organiza5ons
using
Twi9er
 Road
Map:
 • 
What
is
Twi0er?
 • 
Why
use
Twi0er?
 • 
Who’s
using
Twi0er?
 • 
How
do
I
get
started?
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 3. What
is
Twi$er?
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 4. What
is
Twi$er?
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 5. Why
use
Twi$er?
 To
LISTEN:
 • 
Find
conversa>ons
 • 
Find
who’s
having
the
 conversa>ons
 • 
Find
out
how
you/your
 organiza>on
can
 contribute
 • 
Iden>fy
what’s
missing
 from
the
conversa>ons
 (may
be
an
opportunity
 to
ramp
up
your
 resources
or
informa>on
 sec>on
on
your
website)
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 6. Why
use
Twi$er?
 To
CONVERSE:
 • 
Ask
ques>ons
 • 
Answer
others’
 ques>ons
 • 
Pass
on
informa>on,
 links,
and
ideas
 • 
Connect
with
your
 community
members,
 poten>al
funders,
 volunteers,
and
those
 passionate
about
your
 organiza>ons’
work
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 7. Who’s
using
Twi$er?
 3
Case
Studies
 
The
Women’s
Museum
 
Na>onal
Wildlife
Federa>on
 
AmnestyUK
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 8. Who’s
using
Twi$er?
 What
they
are
doing
RIGHT:
 • 
Balanced
stream
 • 
Being
real
 • 
Mo>va>ng
the
community
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 9. Who’s
using
Twi$er?
 @TheWomensMuseum
 Balanced
Stream:
 • 
link
to
your
website,
 and
link
to
others’
 • 
talk
about
campaigns,
 talk
about
news,
talk
 about
what
other
people
 are
interested
in,
too
 • 
Ask
ques>ons
and
offer
 answers
 • 
Say
“please”
and
 “thank
you”
always!
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 10. Who’s
using
Twi$er?
 @TheWomensMuseum
 Being
Real:
 • 
link
to
your
website
 • 
Be
honest
about
who’s
 “behind
the
curtain”
 • 
Use
the
seVngs
to
 provide
more
 informa>on
 • 
Connect
back
to
 Twi0er
from
your
 website
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 11. Who’s
using
Twi$er?
 @TheWomensMuseum
 MoJvaJng
the
 Community:
 • 
Create
campaign
 beyond
today
 • 
Know
the
audience
 • 
Know
the
tool
 • 
Find
allies
and
 promoters
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 12. Who’s
using
Twi$er?
 What
they
are
doing
RIGHT:
 • 
Amplifying
the
message
 • 
Being
real
 • 
Connec>ng
the
community
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 13. Who’s
using
Twi$er?
 @NWF
 Amplifying
Message:
 • 
Diverse
content
 • 
Include
links
 • 
Call
to
ac>on
 • 
Recognize
par>cipants
 (and
say
“thank
you”)
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 14. Who’s
using
Twi$er?
 @NWF
 Being
Real:
 • 

link
to
your
website
 • 
Be
honest
about
who’s
 “behind
the
curtain”
 • 
Use
the
seVngs
to
 provide
more
 informa>on
 • 
Connect
back
to
 Twi0er
from
your
 website
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 15. Who’s
using
Twi$er?
 @NWF
 ConnecJng
the
 Community:
 • 


Create
campaign
 beyond
today
 • 
Know
the
audience
 • 
Know
the
tool
 • 
Find
allies
and
 promoters
 • 
Connect
it
in
real‐>me
 with
your
website
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 16. Who’s
using
Twi$er?
 What
they
are
doing
RIGHT:
 • 
Personalizing
the
organiza>on
 • 
Being
real
 • 
Shining
light
on
real
issues
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 17. Who’s
using
Twi$er?
 @AmnestyUK
 Personalizing
the
 OrganizaJon:
 • 
Talk
like
people,
not
 press
releases
 • 
Include
links
 • 
Use
the
tools
 • 
Invite
the
community
 at
large
to
join
you!
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 18. Who’s
using
Twi$er?
 @AmnestyUK
 Being
Real:
 • 

link
to
your
website
 • 
Be
honest
about
who’s
 “behind
the
curtain”
 • 
Use
the
seVngs
to
 provide
more
 informa>on
 • 
Connect
back
to
 Twi0er
from
your
 website
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 19. Who’s
using
Twi$er?
 @AmnestyUK
 Shining
Light
on
Real
 Issues:
 • 
Integrate
with
other
 plaZorms
 • 
Create
op>ons
specific
 to
tools
 • 
Provide
all
the
tools
 supporters
need
 • 
Recognize
par>cipants
 (and
say
“thank
you”)
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 20. How
do
I
get
started?
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 21. How
do
I
get
started?
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 22. How
do
I
get
started?
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org

  • 23. Twi$er
me!
 Thank
you
so
much!
 Looking
forward
to
con>nuing
the
conversa>on
 with
you
online:
 • 
@amyrsward
 • 
amysampleward.org
 • 
amy@amysampleward.org
 AmySampleWard.org 
 
 




Amy
Sample
Ward 

 
 
 



NetSquared.org