The document discusses quality circles (QCC), which are voluntary groups of workers that work to identify and solve work-related problems in order to improve organizational performance. Quality circles were first established in Japan in 1962 and involved workers volunteering to improve processes. The document then provides an example of a quality circle registration form and theme selection criteria used by Procon Engineering to establish a quality circle focused on preventative maintenance of key machines.
2. INTODUCTION OF QCC
A quality circle is a volunteer group composed of
workers (or even students), usually under the
leadership of their supervisor (or an elected team
leader), who are trained to identify, analyze and
solve work-related problems and present their
solutions to management in order to improve the
performance of the organization, and motivate
and enrich the work of employees. When matured,
true quality circles become self-managing, having
gained the confidence of management.
3. Quality circles were first established in Japan
in 1962; Kaoru Ishikawa has been credited with
their creation. The movement in Japan was
coordinated by the Japanese Union of
Scientists and Engineers (JUSE). The first
circles were established at the Nippon Wireless
and Telegraph Company but then spread to
more than 35 other companies in the first year.
By 1978 it was claimed that there were more
than one million quality circles involving some
10 million Japanese workers.
4. Department: Section:
Circle Name: Date :
DESCRIPTION:
SAFETY
QUALITY
COST
PRODUCTIVITY
OTHERS
1) PROMOTION LEADER ( Head of Department)
2) ADVISOR/COORDINATOR (Director Prod. & Tech.)
3) FACILITATOR
4) CIRCLE/ THEME LEADER
Signature Circle Leader Signature Head of Department
Sr. Sr.
1 6
2 7
3 8
4 9
5 10
THEME REG. NO. _________________________ REG. DATE :_________________________ QCC (T/L) Sign :________________
29.01.2013Zero Break Down
Mr. Nazeer
(Foreman)
(Supervisor)
(Sr. Electrician)
Mr. S. Shahid Ali
Mr. Abdul Raheem
Mr. Hamid Khan.
Mr. Ahsan-ul-Haq
QCC REGISTRATION FORM
QCC Department use only
Theme Name :
Member Name Title Member Name Title
CIRCLE MEMBERS (6~10 Member)
Maintenance I Hamid Khan
Develop key machine list and their system of Preventive Maintenance. (Target Date: 31.03.2013).
(Electrician)
Mr. Ayoub Ahmed
Mr. Ameer Khusroo
Mr. Junaid Zeb Ghouri.
6. Approved by Prepared by Date
Sr. #
Will it make the
work easier ?
Can the circle
solve it by
themselves ?
Can they
complete it on
time ?
What will happen
if the problem is
not solved now ?
What will the
benefit for
company ?
Total
1 5 5 4 5 5 24
2 4 4 5 4 4 21
3 3 3 3 3 3 15Hyd. Press of Tool & Die modification.
THEME SELECTION CRITERIA
Proposed Theme
Develop key machines list and their
system of preventive maintenance.
Renovation of Heat Treatment Oven.
Procon Engineering (Pvt.) Ltd.
THEME SELECTION
01 050402 03
Very Low Low Average High Very High