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Latinamerica internet and
   e-commerce report
Latinamerica today

                     Hog big is the
                     market?
                     How brilliant is
                     the future?

                     ¿What´s the rol of
                     Spain?
Internet growth in the region

                                  Growth internet users by region

                                  534
                                              361
              600                                            203
                                                                          112         111
              400           595
              200                       381            210          129         126
                0
                                  11%         6%           3%         16%             14%




                                                    2011     2010


      Latinamerica is the region with the highest internet growth

Source: ComScore Media Metrix 2011
Number internet users in Latam                             Chile
                                                            10 Mill
                                Dominican
                                 Republic
                                  4,2 Mill
                                               Argentina
                                                28 Mill
                                                               Peru
              Brazil                                          9,9 Mill

             79,2 Mill
                                    Colombia
                                     25 Mill
                                                        Mexico
                                                        42 Mill
      230 Million internet
                               Venezuela
      users                     10,9 Mill    Ecuador
                                               4 Mill
Source: Internet World Stats
Internet reach by country
                                                               Chile
                                                               59,2%
                                        Argentina
               Dominican
                Republic                  67%
                 41.4%

                                                                    Peru
                               Brazil                              34,1%
                               39%                  Colombia
                                                     55,9%

                                        Venezuela                Mexico
      Great differences                   39,7%                  36,9%
      among countries                                Ecuador
                                                      27,2%
Source: Internet World Stats
Internet user profile
                                                 Percentage internet users

                 Age 55+

               Age 45-54                                                                    Latinamerica
                                                                                            Global
               Age 35-44

               Age 25-34

               Age 15-24

                         0.00%       5.00%   10.00%   15.00%   20.00%   25.00%   30.00%   35.00%




      60% of internet users are less that 35 years old
Source: ComScore Media Metrix 2011
Internet user profile
                                               % internet users by age

               Venezuela

                    Peru

                 Mexico                                                                       Age 15-24
                                                                                              Age 25-34
               Colombia                                                                       Age 35-44
                                                                                              Age 45-54
                   Chile
                                                                                              Age 55+
                   Brasil

               Argentina

                            0%   10%   20%   30%   40%   50%   60%   70%   80%   90%   100%




      More than 44% of internet users in Venezuela are
      younger than 24 years old
Source: ComScore Media Metrix 2011
Internet user profile
                            Consumption of internet by age population

                  100%

                   90%

                   80%

                   70%
                                                                                             Age + 55
                   60%
                                                                                             Age 45-54
                   50%                                                                       Age 35-44

                   40%                                                                       Age 25-34
                                                                                             Age 15-24
                   30%

                   20%

                   10%

                    0%
                         Argentina   Brazil   Chile   Colombia   Mexico   Peru   Venezuela



      45% of total internet comsumption is done with internet
      users at age 15-245-24
Source: ComScore Media Metrix 2011
Internet user profile
                                Average number of hours spent by internet users
                     30
                              26.7       26.7
                                                26.1                 27
                     25
                                                       22.7
                     20                                       21.1

                                                                          18.7
                      15

                      10

                          5

                          0




 Peru is the country where internet users spent more time
Source: ComScore Media Metrix Dic 2011
Number of Facebook users                                   Chile
                                                             9 Mill
                                Dominican
                                 Republic      Argentina
                                  2,5 Mill
                                               17,5 Mill
                                                               Peru
              Brazil                                          7,8 Mill
             35,1 Mill
                                   Colombia
                                   15,7 Mill
                                                        Mexico
                                                       30,9 Mill
   Brazil and Mexico
   concentrate the biggest     Venezuela
   population                   9,5 Mill     Ecuador
                                              4 Mill
Source: Internet World Stats
Facebook penetration by country
                               Brazil
                               44,36%
                    Peru                  Chile
                   79,6%                 90,2%
                                                           Chile is by far
                                                           the country
        Argentina                             Colombia
                                                           where
          62,5%                                   63,16%
                                                           Facebook has
                                                           the greatest
               Dominican
                Republic
                                        Venezuela          reach
                                         87,8%
                 61,2%
                               Mexico
                               73,7%


Source: Internet World Stats
Use of social media
                   Average number of hours spent on social
                              media by user
                Mexico                           7.1
              Colombia                             7.6
                Canada                                 7.9
               Filipinas                                 8.2
                   Peru                                      8.7
                   Chile                                           9.5
                 Turkey                                                  10.1
                  Israel                                                 10.1
             Argentina                                                      10.7
                  Rusia                                                         10.9


   5 out of the top 10 most active countries worlwide
   are in the region
Source: ComScore Media Metrix 2011
Number of mobile phones in the region

                                                                                     Number mobile
                                                         Population    Mobile Phones   phones by
                                                                                       invididual
                                             Argentina   40.100.000     57.300.000        1,43
                                               Brasil    192.700.000    200.000.000      1,03
                                               Chile     21.000.000     22.000.000       1,05
                                             Colombia    46.200.000     43.415.000       0,94
                                              Mexico     112.000.000    91.370.000       0,82
                                               Peru      29.000.000     29.130.000       1,00
                                             Venezuela   28.200.000     27.400.000       0,97


    Argentina is the country with the biggest ration per
    person
Source: World Fact Book, Diario La Tercera
Broadband reach
                                     Number of users with broadband
               14.00%     12.60%
                                             11.40%                11%
               12.00%

               10.00%

                8.00%
                                     6.40%
                                                        5.30%                       4.90%
                6.00%

                4.00%                                                     3.10%

                2.00%

                0.00%
                        Argentina   Brasil   Chile    Colombia   Mexico   Peru    Venezuela




         Broadband is still poor developped in the region

Source: Budde.com.au
What about tablets?
The market is growing although reach is still quite low just 5%

It´s worth mentioning the “vampire” effect, where most
people use tablets at night
                                    People use tablets mainly to
                                    read the news, send emails and
                                    listen to music




                              Source: Tendencias Digitales
Online advertising in the region

         Argentina: Online advertising grew by 117% up to US$ 250 Mill

              Brazil: Online advertising grew by 37% up to US$ 1570 Mill

                  Chile: Online advertising grew by 30% up to US$ 82
                                         Mill
             Peru: Online advertising grew by 37% up to US$ 24 Mill

          Colombia: Online advertising grew by 33% up to US$ 70,5 Mill

    Online advertising grew by 12% in 2011
Source: IAB,Magnaglobal, Cámara Argentina de agencias de medios
E·-commerce in Latinamerica

                    Total e-commerce spending in Latam (Mill US$)
                                                                                  34497.3
                                                                           27597.9
                                                                    21774.9
                                                            15645
                                                  10572.5
                                         7542.5
                                4885
                  1866.4 3042.1


                  2003     2004   2005   2006     2007      2008    2009 2010 p 2011 p



                    Growth rates continue to be quite high
Source: América Economía
Why e-commerce is growing so much?
                            Growth of
                             middle
                              class


                                                Credit
        More
                                                cards
        offers
                                               develop-
       available
                        E-                      ment

                     commerce

                                        Economic
              Daily Deals
                                         growth
Some facts about e-commerce

             E-commerce is growing at 30% on a yearly basis


                   In 2011 overpass US$ 35 thousand million

               El número de compradores crecerá un 20% al año
                Number of internet buyers will increase by
               hasta al menos 2013
                  20% at least until 2013

                50% of internet users bought at least once
                online

Sources: Ystats.com. Emarketer, América Economía
Some facts about e-commerce
                 Argentina and Chile are the countries with
                 the highest percentage of internet buyers

                Top selling products:
                travel, tickets, computers, clothing and books

                Top selling products in Brasil:
                Appliances, Computers, Health and Beauty
                products
             Mobile commerce has a big potential in the
             region

Sources: Ystats.com. Emarketer, América Economía
E-commerce in Latinamerica
                                         % internet users who buy online

                      Guatemala                         30%

                      El Salvador                             36%

              Dominican Republic                                    40%

                       Paraguay                                      42%

                            Peru                                           47%

                       Colombia                                            47%

                        Ecuador                                                  53%

                      Costa Rica                                                   56%

                         Mexico                                                              61%

                      Venezuela                                                                     68%

                        Uruguay                                                                      70%

                            Chile                                                                        71%

                       Argentina                                                                         71%

                                    0%   10%    20%   30%     40%          50%         60%         70%         80%




             Differences between countries are quite significant
Source: Emarketer,
Banking system little developped
                       Brasil
                                                                           Center America
       Without                            With
                                                               Without credit              With credit
      credit card                      credit card
                                                                   cards                      card
         28%                              72%
                                                                    76%                       24%

                                                      Mexico

                                      Without                    With credit
                                     credit card                    card        Colombia
                     Peru               59%                         41%




                                      With credit                  Without                 With credit
    Without
                                         card                     credit card                 card
   credit card
                                         39%                         56%                      44%
      61%



           Brazil is the only country with high penetration of credit cards
Source: Estudio Visa Mercados emergentes América Latina
Avda. Cardenal Herrera Oria, 296
28035 Madrid
Tel. 91 732 06 73
www.matomylatam.com

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Internet and e commerce report for latinamerica 2012

  • 1. Latinamerica internet and e-commerce report
  • 2. Latinamerica today Hog big is the market? How brilliant is the future? ¿What´s the rol of Spain?
  • 3. Internet growth in the region Growth internet users by region 534 361 600 203 112 111 400 595 200 381 210 129 126 0 11% 6% 3% 16% 14% 2011 2010 Latinamerica is the region with the highest internet growth Source: ComScore Media Metrix 2011
  • 4. Number internet users in Latam Chile 10 Mill Dominican Republic 4,2 Mill Argentina 28 Mill Peru Brazil 9,9 Mill 79,2 Mill Colombia 25 Mill Mexico 42 Mill 230 Million internet Venezuela users 10,9 Mill Ecuador 4 Mill Source: Internet World Stats
  • 5. Internet reach by country Chile 59,2% Argentina Dominican Republic 67% 41.4% Peru Brazil 34,1% 39% Colombia 55,9% Venezuela Mexico Great differences 39,7% 36,9% among countries Ecuador 27,2% Source: Internet World Stats
  • 6. Internet user profile Percentage internet users Age 55+ Age 45-54 Latinamerica Global Age 35-44 Age 25-34 Age 15-24 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 60% of internet users are less that 35 years old Source: ComScore Media Metrix 2011
  • 7. Internet user profile % internet users by age Venezuela Peru Mexico Age 15-24 Age 25-34 Colombia Age 35-44 Age 45-54 Chile Age 55+ Brasil Argentina 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% More than 44% of internet users in Venezuela are younger than 24 years old Source: ComScore Media Metrix 2011
  • 8. Internet user profile Consumption of internet by age population 100% 90% 80% 70% Age + 55 60% Age 45-54 50% Age 35-44 40% Age 25-34 Age 15-24 30% 20% 10% 0% Argentina Brazil Chile Colombia Mexico Peru Venezuela 45% of total internet comsumption is done with internet users at age 15-245-24 Source: ComScore Media Metrix 2011
  • 9. Internet user profile Average number of hours spent by internet users 30 26.7 26.7 26.1 27 25 22.7 20 21.1 18.7 15 10 5 0 Peru is the country where internet users spent more time Source: ComScore Media Metrix Dic 2011
  • 10. Number of Facebook users Chile 9 Mill Dominican Republic Argentina 2,5 Mill 17,5 Mill Peru Brazil 7,8 Mill 35,1 Mill Colombia 15,7 Mill Mexico 30,9 Mill Brazil and Mexico concentrate the biggest Venezuela population 9,5 Mill Ecuador 4 Mill Source: Internet World Stats
  • 11. Facebook penetration by country Brazil 44,36% Peru Chile 79,6% 90,2% Chile is by far the country Argentina Colombia where 62,5% 63,16% Facebook has the greatest Dominican Republic Venezuela reach 87,8% 61,2% Mexico 73,7% Source: Internet World Stats
  • 12. Use of social media Average number of hours spent on social media by user Mexico 7.1 Colombia 7.6 Canada 7.9 Filipinas 8.2 Peru 8.7 Chile 9.5 Turkey 10.1 Israel 10.1 Argentina 10.7 Rusia 10.9 5 out of the top 10 most active countries worlwide are in the region Source: ComScore Media Metrix 2011
  • 13. Number of mobile phones in the region Number mobile Population Mobile Phones phones by invididual Argentina 40.100.000 57.300.000 1,43 Brasil 192.700.000 200.000.000 1,03 Chile 21.000.000 22.000.000 1,05 Colombia 46.200.000 43.415.000 0,94 Mexico 112.000.000 91.370.000 0,82 Peru 29.000.000 29.130.000 1,00 Venezuela 28.200.000 27.400.000 0,97 Argentina is the country with the biggest ration per person Source: World Fact Book, Diario La Tercera
  • 14. Broadband reach Number of users with broadband 14.00% 12.60% 11.40% 11% 12.00% 10.00% 8.00% 6.40% 5.30% 4.90% 6.00% 4.00% 3.10% 2.00% 0.00% Argentina Brasil Chile Colombia Mexico Peru Venezuela Broadband is still poor developped in the region Source: Budde.com.au
  • 15. What about tablets? The market is growing although reach is still quite low just 5% It´s worth mentioning the “vampire” effect, where most people use tablets at night People use tablets mainly to read the news, send emails and listen to music Source: Tendencias Digitales
  • 16. Online advertising in the region Argentina: Online advertising grew by 117% up to US$ 250 Mill Brazil: Online advertising grew by 37% up to US$ 1570 Mill Chile: Online advertising grew by 30% up to US$ 82 Mill Peru: Online advertising grew by 37% up to US$ 24 Mill Colombia: Online advertising grew by 33% up to US$ 70,5 Mill Online advertising grew by 12% in 2011 Source: IAB,Magnaglobal, Cámara Argentina de agencias de medios
  • 17. E·-commerce in Latinamerica Total e-commerce spending in Latam (Mill US$) 34497.3 27597.9 21774.9 15645 10572.5 7542.5 4885 1866.4 3042.1 2003 2004 2005 2006 2007 2008 2009 2010 p 2011 p Growth rates continue to be quite high Source: América Economía
  • 18. Why e-commerce is growing so much? Growth of middle class Credit More cards offers develop- available E- ment commerce Economic Daily Deals growth
  • 19. Some facts about e-commerce E-commerce is growing at 30% on a yearly basis In 2011 overpass US$ 35 thousand million El número de compradores crecerá un 20% al año Number of internet buyers will increase by hasta al menos 2013 20% at least until 2013 50% of internet users bought at least once online Sources: Ystats.com. Emarketer, América Economía
  • 20. Some facts about e-commerce Argentina and Chile are the countries with the highest percentage of internet buyers Top selling products: travel, tickets, computers, clothing and books Top selling products in Brasil: Appliances, Computers, Health and Beauty products Mobile commerce has a big potential in the region Sources: Ystats.com. Emarketer, América Economía
  • 21. E-commerce in Latinamerica % internet users who buy online Guatemala 30% El Salvador 36% Dominican Republic 40% Paraguay 42% Peru 47% Colombia 47% Ecuador 53% Costa Rica 56% Mexico 61% Venezuela 68% Uruguay 70% Chile 71% Argentina 71% 0% 10% 20% 30% 40% 50% 60% 70% 80% Differences between countries are quite significant Source: Emarketer,
  • 22. Banking system little developped Brasil Center America Without With Without credit With credit credit card credit card cards card 28% 72% 76% 24% Mexico Without With credit credit card card Colombia Peru 59% 41% With credit Without With credit Without card credit card card credit card 39% 56% 44% 61% Brazil is the only country with high penetration of credit cards Source: Estudio Visa Mercados emergentes América Latina
  • 23. Avda. Cardenal Herrera Oria, 296 28035 Madrid Tel. 91 732 06 73 www.matomylatam.com