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advanced course


business model
  marketing
session 3
business
 model
patterns
last week...
Article mobile games, 9 building
blocks, business model canvas
DIY..
-  Take a large piece of paper
-  Think of your chosen industry and
   choose an organization, company,
   platform or brand from that one
-  Sketch the business model canvas
   grit
-  Visualize every building block in order
   to create an image of the business
   model of that organization, company,
   platform or brand
-  Prepare a short presentation in
   which you can explain how the
   business model you have sketched
   out works.
presentations
business model
    canvas
conclusion..
-  A BM includes the entire
   organization (not just marketing /
   sales)
-  Understanding a BM of an
   organization requires lots of
   practice and (inside) information
-  Not many organizations use the
   exact same BM
-  Small differences between BMs
   can lead to very big gaps between
   companies in the future (Nokia vs.
   Apple)
today
Some more business model
patterns, business model patterns
@ google, the long tail, the ‘free’
business model, working on the
‘Act different assignment’
Business	
  	
  
                                                                                   models	
  


                  Earning	
  	
                                          Distribu4on	
                           (Co-­‐)crea4on	
                 User	
  
                  model	
                                                  models	
                                 models	
                     models	
  


 Subscrip4on	
               Bait	
  and	
  hook	
      Tupperware	
  	
                   Online	
  sales	
             Mass	
                    Mass-­‐effect	
  
   model	
                       model	
                  model	
                            model	
                 customiza4on	
                 model	
  


  Freemium	
  	
                    Package	
  	
      Clicks	
  &	
  bricks	
               Franchise	
  	
          Open	
  source	
             Community	
  	
  
    model	
                           deal	
               model	
                             model	
                  model	
                      model	
  


    Service	
                  Adver4sing	
                Labeling	
                    Mul4-­‐channel	
           User-­‐generated	
              Mul4-­‐sided	
  	
  
    model	
                      model	
                    model	
                         model	
                    content	
                     plaNorm	
  


Auc4on	
  based	
               Brokerage	
                 Affiliate	
                                                Open	
  business	
  
   model	
                        model	
                   model	
                                                     model	
  


   Yield	
  	
                  Long	
  tail	
  	
  
management	
                     model	
  


 Unbundeled	
                  Insurance	
  
                                                                                                                     Sources:	
  Interac4eve	
  marke4ng,	
  Business-­‐
   models	
                      model	
                                                                             modellen,	
  Business	
  model	
  genera4on	
  
distribution models..
Tupperware	
  model	
  
The	
  aim	
  of	
  the	
  tupperware	
  model	
  is	
  to	
  gather	
  a	
  small	
  group	
  of	
  interested	
  buyers	
  in	
  a	
  
home	
  seRng.	
  The	
  one	
  who	
  organises	
  a	
  so	
  called	
  ‘party’	
  earns	
  money	
  by	
  means	
  of	
  a	
  
storage	
  rate.	
  Distribu4on	
  costs	
  are	
  low	
  and	
  there	
  is	
  a	
  social	
  pressure	
  to	
  buy.	
  …
(distribu3on	
  model)…	
  	
  
	
  
Examples:	
  Tupperware,	
  Aloë	
  Vera	
  
	
  
	
  
Online	
  sales	
  	
  model	
  
With	
  the	
  internet	
  a	
  company	
  can	
  easily	
  get	
  around	
  wholesalers	
  and	
  retailers.	
  OZen	
  
the	
  saving	
  of	
  costs	
  are	
  in	
  favour	
  of	
  the	
  consumer.	
  This	
  way	
  it’s	
  cheaper	
  to	
  buy	
  online.	
  
A	
  disadvantage	
  is	
  the	
  fact	
  that	
  markets	
  have	
  become	
  much	
  more	
  transparent.	
  
…(distribu3on	
  model)…	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Clicks-­‐and-­‐bricks	
  model	
  
When	
  an	
  organiza4on	
  uses	
  the	
  online	
  sales	
  model	
  all	
  sales	
  are	
  based	
  on	
  making	
  use	
  of	
  the	
  
internet.	
  However	
  for	
  some	
  organiza4ons	
  the	
  shop	
  in	
  the	
  street	
  is	
  s4ll	
  very	
  important	
  
because	
  its	
  customers	
  demand	
  a	
  place	
  where	
  they	
  can	
  meet	
  the	
  physical	
  product.	
  This	
  is	
  
why	
  lots	
  of	
  organiza4ons	
  combine	
  internet	
  sales	
  (clicks)	
  and	
  retail	
  (bricks).	
  Despite	
  of	
  the	
  
fact	
  that	
  this	
  leads	
  to	
  higher	
  costs.	
  Organiza4ons	
  are	
  always	
  searching	
  for	
  the	
  perfect	
  
internet/retail	
  propor4on.	
  …(distribu3on	
  model)…	
  	
  
	
  
Examples:	
  Bjorn	
  Borg,	
  IKEA	
  
	
  
Franchise	
  model	
  
The	
  franchise	
  model	
  aims	
  at	
  spreading	
  a	
  successful	
  retail	
  formula	
  by	
  independent	
  entrepreneurs.	
  
These	
  entrepreneurs	
  have	
  to	
  follow	
  strict	
  rules	
  in	
  order	
  the	
  keep	
  the	
  formula	
  clear.	
  This	
  business	
  
model	
  is	
  an	
  example	
  of	
  spreading	
  risk	
  for	
  both	
  formula	
  as	
  the	
  entrepreneurs.	
  	
  
…(distribu3on	
  model)…	
  	
  
	
  
Examples:	
  KFC,	
  supermarkets	
  
	
  
	
  
	
  
	
  
	
  
 
Labelling	
  
The	
  labelling	
  model	
  is	
  a	
  special	
  kind	
  of	
  franchising.	
  Using	
  the	
  labelling	
  model	
  means	
  
that	
  products	
  that	
  are	
  labelled	
  with	
  a	
  specific	
  strong	
  brand	
  are	
  distributed	
  by	
  other	
  
organiza4ons	
  who	
  earn	
  money	
  with	
  a	
  storage	
  rate.	
  	
  The	
  labelling	
  model	
  is	
  oZen	
  used	
  
for	
  luxury	
  brands	
  for	
  which	
  the	
  brand	
  is	
  more	
  important	
  than	
  the	
  product	
  itself	
  	
  
…(distribu3on	
  model)…	
  	
  
	
  
Examples:	
  Disney	
  
	
  
Mul3	
  –	
  channel	
  model	
  
Mul4	
  channel	
  management	
  means	
  op4mizing	
  the	
  number	
  of	
  communica4on	
  and	
  
distribu4on	
  channels	
  an	
  organiza4on	
  has.	
  Past	
  years	
  big	
  organiza4ons	
  have	
  become	
  
more	
  aware	
  of	
  the	
  fact	
  that	
  a	
  good	
  mul4-­‐channel	
  strategy	
  can	
  lead	
  to	
  cost	
  reduc4on	
  
and	
  customer	
  reten4on.	
  …(distribu3on	
  model)…	
  	
  
	
  
Examples:	
  G-­‐star,	
  Apple	
  
	
  	
  	
  
	
  
	
  
	
  
Affiliate	
  model	
  
The	
  aim	
  of	
  the	
  affiliate	
  model	
  is	
  offering	
  a	
  product	
  on	
  a	
  large	
  number	
  of	
  places	
  by	
  
making	
  use	
  of	
  a	
  network	
  of	
  partners.	
  These	
  partners	
  get	
  a	
  comission	
  for	
  every	
  new	
  
customer	
  they	
  deliver	
  the	
  organiza4on.	
  OZen	
  the	
  affiliate	
  uses	
  a	
  buaon,	
  banner	
  or	
  
webpage	
  in	
  order	
  to	
  persuade	
  consumers	
  to	
  buy	
  a	
  product.	
  The	
  difference	
  between	
  
the	
  affiliate	
  model	
  and	
  the	
  adver4sing	
  model	
  is	
  the	
  fact	
  that	
  the	
  offering	
  organiza4on	
  
doesn’t	
  have	
  to	
  pay	
  for	
  the	
  tools	
  the	
  affiliate	
  uses.	
  They	
  only	
  have	
  to	
  pay	
  the	
  affiliate	
  
for	
  the	
  leads	
  he	
  delivers.	
  …(distribu3on	
  model)…	
  	
  
	
  
Examples:	
  cheapinsurance.com,	
  mortgage.tv	
  
	
  
	
  	
  
	
  
	
  
	
  
	
  
	
  	
  	
  

	
  
(co) creation models..
Mass	
  customiza3on	
  
The	
  mass	
  customiza4on	
  model	
  is	
  a	
  good	
  example	
  of	
  a	
  model	
  that	
  lets	
  
organiza4ons	
  and	
  consumers	
  work	
  together	
  when	
  it	
  comes	
  to	
  product	
  
development.	
  The	
  organiza4on	
  has	
  divided	
  its	
  product	
  in	
  several	
  components	
  
that	
  can	
  be	
  altered	
  by	
  the	
  consumer.	
  The	
  consumer	
  can	
  make	
  combina4ons	
  
with	
  these	
  components	
  and	
  this	
  way	
  make	
  its	
  one	
  ‘personalized’	
  product..	
  	
  
…((co)	
  crea3on	
  model)…	
  	
  
	
  
Examples:	
  Nike,	
  Lego	
  
	
  
	
  
Open	
  source	
  model	
  
The	
  open	
  source	
  model	
  is	
  oZen	
  used	
  in	
  the	
  soZware	
  industry.	
  It	
  leads	
  to	
  
important	
  but	
  free	
  soZware.	
  SoZware	
  companies	
  develop	
  great	
  free	
  soZware	
  
that	
  can	
  be	
  used	
  by	
  a	
  lot	
  of	
  customers.	
  AZer	
  they	
  start	
  using	
  it	
  they	
  oZen	
  
discover	
  they	
  want	
  some	
  customized	
  solu4ons.	
  This	
  way	
  the	
  customer	
  
becomes	
  a	
  paid	
  customer.	
  …((co)	
  crea3on	
  model)…	
  	
  
	
  	
  
Examples:	
  OpenOffice,	
  Android	
  	
  
	
  
	
  
 
User	
  –	
  generated	
  content	
  
User-­‐generated	
  content	
  is	
  a	
  co-­‐crea4on	
  model	
  that	
  is	
  oZen	
  designed	
  as	
  a	
  
social	
  network.	
  The	
  organiza4on	
  behind	
  it	
  is	
  facilita4ng	
  the	
  service.	
  The	
  
product	
  itself	
  emerges	
  by	
  the	
  energy	
  invested	
  by	
  volunteers.	
  The	
  organiza4on	
  
makes	
  money	
  by	
  dona4ons	
  and	
  adver4sing.	
  And	
  some4mes	
  also	
  by	
  selling	
  a	
  
premium	
  service.	
  …((co)	
  crea3on	
  model)…	
  	
  
	
  
Examples:	
  Wikipedia.org,	
  IMDB.com	
  
	
  
	
  
Open	
  –	
  business	
  model	
  	
  
Open	
  business	
  models	
  can	
  be	
  used	
  by	
  organiza4ons	
  in	
  order	
  to	
  create	
  value	
  
through	
  sustainable	
  partnerships	
  with	
  other	
  organiza4ons.	
  This	
  can	
  be	
  done	
  
outside-­‐in	
  (ideas	
  from	
  outside	
  the	
  company	
  are	
  exploited	
  inside	
  the	
  
company)	
  or	
  inside-­‐out	
  (ideas	
  from	
  the	
  company	
  are	
  exploited	
  elsewhere).	
  	
  
…((co)	
  crea3on	
  model)…	
  	
  
	
  
Examples:	
  Mercedes	
  &	
  Swatch,	
  Philips	
  &	
  DE	
  
	
  
user models..
 
	
  
Mass	
  effect	
  model	
  
The	
  mass	
  effect	
  model	
  applies	
  to	
  certain	
  products	
  of	
  which	
  the	
  amount	
  of	
  
users	
  determines	
  the	
  success	
  immediately.	
  Because	
  of	
  more	
  and	
  more	
  people	
  
become	
  users	
  the	
  product	
  becomes	
  an	
  industry	
  standard	
  and	
  that’s	
  why	
  
other	
  consumers	
  don’t	
  have	
  an	
  actual	
  choice	
  anymore.	
  (user	
  model)…	
  	
  
	
  
Examples:	
  MicrosoZ	
  Word,	
  Whats	
  app	
  
	
  
	
  
Community	
  model	
  
The	
  community	
  model	
  is	
  special	
  kind	
  of	
  mass	
  effectmodel.	
  The	
  product	
  /	
  
plaNorm	
  originates	
  from	
  a	
  community	
  of	
  users.	
  The	
  plaNorm	
  oZen	
  makes	
  
money	
  with	
  adver4sing	
  or	
  a	
  freemium	
  business	
  model	
  …(user	
  model)…	
  	
  
	
  
Examples:	
  Runkeeper,	
  iphoneclub	
  
	
  
	
  	
  	
  
 
Mul3	
  –	
  sided	
  plaGorm	
  	
  
Mul4-­‐sided	
  plaNorms	
  bring	
  together	
  two	
  or	
  more	
  independent	
  customer	
  
groups	
  or	
  segments	
  (oZen	
  suppliers	
  and	
  consumers).	
  These	
  mul4-­‐sided	
  
plaNorm	
  are	
  only	
  interes4ng	
  for	
  a	
  customer	
  group	
  when	
  the	
  other	
  group	
  is	
  
also	
  using	
  the	
  plaNorm.	
  The	
  plaNorm	
  creates	
  value	
  by	
  facilita4ng	
  interac4ons	
  
and	
  transac4on	
  between	
  the	
  groups.	
  The	
  value	
  of	
  a	
  mul4-­‐sided	
  plaNorm	
  
grows	
  when	
  it	
  aaracts	
  more	
  users,	
  aZer	
  which	
  it	
  will	
  automa4cally	
  aaract	
  a	
  
new	
  group	
  of	
  suppliers.	
  …(user	
  model)…	
  	
  
	
  
Examples:	
  	
  Apple	
  appstore,	
  Sony	
  Playsta4on	
  
	
  
	
  
	
  
	
  
	
  	
  	
  

	
  
Business	
  	
  
                                                                                   models	
  


                  Earning	
  	
                                          Distribu4on	
                           (Co-­‐)crea4on	
                 User	
  
                  model	
                                                  models	
                                 models	
                     models	
  


 Subscrip4on	
               Bait	
  and	
  hook	
      Tupperware	
  	
                   Online	
  sales	
             Mass	
                    Mass-­‐effect	
  
   model	
                       model	
                  model	
                            model	
                 customiza4on	
                 model	
  


  Freemium	
  	
                    Package	
  	
      Clicks	
  &	
  bricks	
               Franchise	
  	
          Open	
  source	
             Community	
  	
  
    model	
                           deal	
               model	
                             model	
                  model	
                      model	
  


    Service	
                  Adver4sing	
                Labeling	
                    Mul4-­‐channel	
           User-­‐generated	
              Mul4-­‐sided	
  	
  
    model	
                      model	
                    model	
                         model	
                    content	
                     plaNorm	
  


Auc4on	
  based	
               Brokerage	
                 Affiliate	
                                                Open	
  business	
  
   model	
                        model	
                   model	
                                                     model	
  


   Yield	
  	
                  Long	
  tail	
  	
  
management	
                     model	
  


 Unbundled	
                   Insurance	
  
                                                                                                                     Sources:	
  Interac4eve	
  marke4ng,	
  Business-­‐
  models	
                       model	
                                                                             modellen,	
  Business	
  model	
  genera4on	
  
assignment
-look at the business model patterns on the
screen

-make an overview of the Google products

-write down which business model patterns
Google uses the most
Business	
  	
  
                                                                                   models	
  


                  Earning	
  	
                                          Distribu4on	
                           (Co-­‐)crea4on	
                 User	
  
                  model	
                                                  models	
                                 models	
                     models	
  


 Subscrip4on	
               Bait	
  and	
  hook	
      Tupperware	
  	
                   Online	
  sales	
             Mass	
                    Mass-­‐effect	
  
   model	
                       model	
                  model	
                            model	
                 customiza4on	
                 model	
  


  Freemium	
  	
                    Package	
  	
      Clicks	
  &	
  bricks	
               Franchise	
  	
          Open	
  source	
             Community	
  	
  
    model	
                           deal	
               model	
                             model	
                  model	
                      model	
  


    Service	
                  Adver4sing	
                Labeling	
                    Mul4-­‐channel	
           User-­‐generated	
              Mul4-­‐sided	
  	
  
    model	
                      model	
                    model	
                         model	
                    content	
                     plaNorm	
  


Auc4on	
  based	
               Brokerage	
                 Affiliate	
                                                Open	
  business	
  
   model	
                        model	
                   model	
                                                     model	
  


   Yield	
  	
                  Long	
  tail	
  	
  
management	
                     model	
  


 Unbundeled	
                  Insurance	
  
                                                                                                                     Sources:	
  Interac4eve	
  marke4ng,	
  Business-­‐
   models	
                      model	
                                                                             modellen,	
  Business	
  model	
  genera4on	
  
so..
-sometimes it’s hard to find out
the differences between patterns…
-an organization always uses
different patterns at the same
time…
-organizations are constantly
changing there strategy that’s
why they always develop new
patterns
designing a new business model
homework last week..
Literature/theory/background:
-read BMG page 1 till 50

Work on the assignment:
act different..
-  Dive deep into your future customer
   segment (s)
-  Use the empathy-map (page 126 till
   133) to get the right customer
   perspective
-  Figure out (do some research):
  -    What does the segment want to change?
  -    What does attract the segment to the product?
  -    What does the segment hate/love?
  -    Which problems do the segments stumble upon?




-  Go on building your new business
   model and writing the business plan!
homework next week..
Literature/theory/background:
-read BMG page 52 t/m 195

Opdracht:
-go on working on your ‘Act
differnent assignment’
let’s get to
   work..
till
next week!

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Business model marketing course 3

  • 4. last week... Article mobile games, 9 building blocks, business model canvas
  • 5. DIY.. -  Take a large piece of paper -  Think of your chosen industry and choose an organization, company, platform or brand from that one -  Sketch the business model canvas grit -  Visualize every building block in order to create an image of the business model of that organization, company, platform or brand -  Prepare a short presentation in which you can explain how the business model you have sketched out works.
  • 7. conclusion.. -  A BM includes the entire organization (not just marketing / sales) -  Understanding a BM of an organization requires lots of practice and (inside) information -  Not many organizations use the exact same BM -  Small differences between BMs can lead to very big gaps between companies in the future (Nokia vs. Apple)
  • 8. today Some more business model patterns, business model patterns @ google, the long tail, the ‘free’ business model, working on the ‘Act different assignment’
  • 9. Business     models   Earning     Distribu4on   (Co-­‐)crea4on   User   model   models   models   models   Subscrip4on   Bait  and  hook   Tupperware     Online  sales   Mass   Mass-­‐effect   model   model   model   model   customiza4on   model   Freemium     Package     Clicks  &  bricks   Franchise     Open  source   Community     model   deal   model   model   model   model   Service   Adver4sing   Labeling   Mul4-­‐channel   User-­‐generated   Mul4-­‐sided     model   model   model   model   content   plaNorm   Auc4on  based   Brokerage   Affiliate   Open  business   model   model   model   model   Yield     Long  tail     management   model   Unbundeled   Insurance   Sources:  Interac4eve  marke4ng,  Business-­‐ models   model   modellen,  Business  model  genera4on  
  • 11. Tupperware  model   The  aim  of  the  tupperware  model  is  to  gather  a  small  group  of  interested  buyers  in  a   home  seRng.  The  one  who  organises  a  so  called  ‘party’  earns  money  by  means  of  a   storage  rate.  Distribu4on  costs  are  low  and  there  is  a  social  pressure  to  buy.  … (distribu3on  model)…       Examples:  Tupperware,  Aloë  Vera       Online  sales    model   With  the  internet  a  company  can  easily  get  around  wholesalers  and  retailers.  OZen   the  saving  of  costs  are  in  favour  of  the  consumer.  This  way  it’s  cheaper  to  buy  online.   A  disadvantage  is  the  fact  that  markets  have  become  much  more  transparent.   …(distribu3on  model)…                  
  • 12. Clicks-­‐and-­‐bricks  model   When  an  organiza4on  uses  the  online  sales  model  all  sales  are  based  on  making  use  of  the   internet.  However  for  some  organiza4ons  the  shop  in  the  street  is  s4ll  very  important   because  its  customers  demand  a  place  where  they  can  meet  the  physical  product.  This  is   why  lots  of  organiza4ons  combine  internet  sales  (clicks)  and  retail  (bricks).  Despite  of  the   fact  that  this  leads  to  higher  costs.  Organiza4ons  are  always  searching  for  the  perfect   internet/retail  propor4on.  …(distribu3on  model)…       Examples:  Bjorn  Borg,  IKEA     Franchise  model   The  franchise  model  aims  at  spreading  a  successful  retail  formula  by  independent  entrepreneurs.   These  entrepreneurs  have  to  follow  strict  rules  in  order  the  keep  the  formula  clear.  This  business   model  is  an  example  of  spreading  risk  for  both  formula  as  the  entrepreneurs.     …(distribu3on  model)…       Examples:  KFC,  supermarkets            
  • 13.   Labelling   The  labelling  model  is  a  special  kind  of  franchising.  Using  the  labelling  model  means   that  products  that  are  labelled  with  a  specific  strong  brand  are  distributed  by  other   organiza4ons  who  earn  money  with  a  storage  rate.    The  labelling  model  is  oZen  used   for  luxury  brands  for  which  the  brand  is  more  important  than  the  product  itself     …(distribu3on  model)…       Examples:  Disney     Mul3  –  channel  model   Mul4  channel  management  means  op4mizing  the  number  of  communica4on  and   distribu4on  channels  an  organiza4on  has.  Past  years  big  organiza4ons  have  become   more  aware  of  the  fact  that  a  good  mul4-­‐channel  strategy  can  lead  to  cost  reduc4on   and  customer  reten4on.  …(distribu3on  model)…       Examples:  G-­‐star,  Apple              
  • 14. Affiliate  model   The  aim  of  the  affiliate  model  is  offering  a  product  on  a  large  number  of  places  by   making  use  of  a  network  of  partners.  These  partners  get  a  comission  for  every  new   customer  they  deliver  the  organiza4on.  OZen  the  affiliate  uses  a  buaon,  banner  or   webpage  in  order  to  persuade  consumers  to  buy  a  product.  The  difference  between   the  affiliate  model  and  the  adver4sing  model  is  the  fact  that  the  offering  organiza4on   doesn’t  have  to  pay  for  the  tools  the  affiliate  uses.  They  only  have  to  pay  the  affiliate   for  the  leads  he  delivers.  …(distribu3on  model)…       Examples:  cheapinsurance.com,  mortgage.tv                        
  • 16. Mass  customiza3on   The  mass  customiza4on  model  is  a  good  example  of  a  model  that  lets   organiza4ons  and  consumers  work  together  when  it  comes  to  product   development.  The  organiza4on  has  divided  its  product  in  several  components   that  can  be  altered  by  the  consumer.  The  consumer  can  make  combina4ons   with  these  components  and  this  way  make  its  one  ‘personalized’  product..     …((co)  crea3on  model)…       Examples:  Nike,  Lego       Open  source  model   The  open  source  model  is  oZen  used  in  the  soZware  industry.  It  leads  to   important  but  free  soZware.  SoZware  companies  develop  great  free  soZware   that  can  be  used  by  a  lot  of  customers.  AZer  they  start  using  it  they  oZen   discover  they  want  some  customized  solu4ons.  This  way  the  customer   becomes  a  paid  customer.  …((co)  crea3on  model)…         Examples:  OpenOffice,  Android        
  • 17.   User  –  generated  content   User-­‐generated  content  is  a  co-­‐crea4on  model  that  is  oZen  designed  as  a   social  network.  The  organiza4on  behind  it  is  facilita4ng  the  service.  The   product  itself  emerges  by  the  energy  invested  by  volunteers.  The  organiza4on   makes  money  by  dona4ons  and  adver4sing.  And  some4mes  also  by  selling  a   premium  service.  …((co)  crea3on  model)…       Examples:  Wikipedia.org,  IMDB.com       Open  –  business  model     Open  business  models  can  be  used  by  organiza4ons  in  order  to  create  value   through  sustainable  partnerships  with  other  organiza4ons.  This  can  be  done   outside-­‐in  (ideas  from  outside  the  company  are  exploited  inside  the   company)  or  inside-­‐out  (ideas  from  the  company  are  exploited  elsewhere).     …((co)  crea3on  model)…       Examples:  Mercedes  &  Swatch,  Philips  &  DE    
  • 19.     Mass  effect  model   The  mass  effect  model  applies  to  certain  products  of  which  the  amount  of   users  determines  the  success  immediately.  Because  of  more  and  more  people   become  users  the  product  becomes  an  industry  standard  and  that’s  why   other  consumers  don’t  have  an  actual  choice  anymore.  (user  model)…       Examples:  MicrosoZ  Word,  Whats  app       Community  model   The  community  model  is  special  kind  of  mass  effectmodel.  The  product  /   plaNorm  originates  from  a  community  of  users.  The  plaNorm  oZen  makes   money  with  adver4sing  or  a  freemium  business  model  …(user  model)…       Examples:  Runkeeper,  iphoneclub          
  • 20.   Mul3  –  sided  plaGorm     Mul4-­‐sided  plaNorms  bring  together  two  or  more  independent  customer   groups  or  segments  (oZen  suppliers  and  consumers).  These  mul4-­‐sided   plaNorm  are  only  interes4ng  for  a  customer  group  when  the  other  group  is   also  using  the  plaNorm.  The  plaNorm  creates  value  by  facilita4ng  interac4ons   and  transac4on  between  the  groups.  The  value  of  a  mul4-­‐sided  plaNorm   grows  when  it  aaracts  more  users,  aZer  which  it  will  automa4cally  aaract  a   new  group  of  suppliers.  …(user  model)…       Examples:    Apple  appstore,  Sony  Playsta4on                  
  • 21. Business     models   Earning     Distribu4on   (Co-­‐)crea4on   User   model   models   models   models   Subscrip4on   Bait  and  hook   Tupperware     Online  sales   Mass   Mass-­‐effect   model   model   model   model   customiza4on   model   Freemium     Package     Clicks  &  bricks   Franchise     Open  source   Community     model   deal   model   model   model   model   Service   Adver4sing   Labeling   Mul4-­‐channel   User-­‐generated   Mul4-­‐sided     model   model   model   model   content   plaNorm   Auc4on  based   Brokerage   Affiliate   Open  business   model   model   model   model   Yield     Long  tail     management   model   Unbundled   Insurance   Sources:  Interac4eve  marke4ng,  Business-­‐ models   model   modellen,  Business  model  genera4on  
  • 22. assignment -look at the business model patterns on the screen -make an overview of the Google products -write down which business model patterns Google uses the most
  • 23. Business     models   Earning     Distribu4on   (Co-­‐)crea4on   User   model   models   models   models   Subscrip4on   Bait  and  hook   Tupperware     Online  sales   Mass   Mass-­‐effect   model   model   model   model   customiza4on   model   Freemium     Package     Clicks  &  bricks   Franchise     Open  source   Community     model   deal   model   model   model   model   Service   Adver4sing   Labeling   Mul4-­‐channel   User-­‐generated   Mul4-­‐sided     model   model   model   model   content   plaNorm   Auc4on  based   Brokerage   Affiliate   Open  business   model   model   model   model   Yield     Long  tail     management   model   Unbundeled   Insurance   Sources:  Interac4eve  marke4ng,  Business-­‐ models   model   modellen,  Business  model  genera4on  
  • 24. so.. -sometimes it’s hard to find out the differences between patterns… -an organization always uses different patterns at the same time… -organizations are constantly changing there strategy that’s why they always develop new patterns
  • 25. designing a new business model
  • 26. homework last week.. Literature/theory/background: -read BMG page 1 till 50 Work on the assignment:
  • 27. act different.. -  Dive deep into your future customer segment (s) -  Use the empathy-map (page 126 till 133) to get the right customer perspective -  Figure out (do some research): -  What does the segment want to change? -  What does attract the segment to the product? -  What does the segment hate/love? -  Which problems do the segments stumble upon? -  Go on building your new business model and writing the business plan!
  • 28. homework next week.. Literature/theory/background: -read BMG page 52 t/m 195 Opdracht: -go on working on your ‘Act differnent assignment’
  • 29. let’s get to work..