1. Retail Property Council The Modern Retail Business Model and What Tenants Really Want

2. Retailing 2010 The model has changed

4. 2005 – retail space per American – 4.2sqmBut medium income rose less than 10% Ref: Big-Box Swindle, Stacey Mitchell

5. The Challenge Today There are too many ‘me too’ centres!

6. Customers are now asking for a different experience

9. Create an Experience

10. How do you build the experience?

13. Armadale Library

16. The Future Shopping Centres Activity Centres

17. Good Times Retailers don’t have to be so clever Tough Times Retailers have to be clever

21. Marketing strategies built on social networking

25. Cresent Shopping Centre, USA

26. Victoria Square Shopping Centre, IRE

27. Pacific Square Shopping Centre, QLD

28. Garden City Shopping Centre, WA

30. Merchandising and display

31. Signage

33. Merchandising and Display

35. _____________

36. _____________$ Signage VS

37. Customer Service

38. Your Action Plan

39. YourPriority Plan as aresult of this workshop

41. John Stanley’s Member Site www.johnstanleyretailguru.com.au

42. THANK YOU www.johnstanleyretailguru.com.au