Tasked to review the existing Management Trainee Program in a renowned global logistics MNC, Jocelyn and her co-workers worked in close consultation with the senior management to identify problems and propose working solutions.
In addition, Jocelyn took charge of the artistic direction of the PowerPoint design, forming a compelling visual that greatly facilitated their multiple discussions with various stakeholders.
2. Industry
Demand
National
Effort
Retiring/Maturing
Management
Our Call To Action
• Growing need for professionals with niche and
specialized skills
• Remain competitive in global market
• To nurture strong Singaporean core
• Combat experience drain (ageing population/career
switchers) with knowledge/opportunity transfers
• In 5 years, 17% of current Senior Management will
reach retirement age
• In 5 years, 58% will be > 50 years old
3. Objectives
To attract best local talents
with potential to Schenker
Singapore
To cultivate a strong community
among management trainees
To develop talent pipeline
(i.e. from executors to strategists)
4. MT Maturity Model
Be adept at
day-to-day delivery
(i.e. an executor)
Become a
project owner
Take on a
supervisory role
Become a strategist
To accomplish during
MT program
To accomplish
after MT program
5. Program Overview & Elements
Recruitment Orientation Core Function Graduation &
Promotion
Departmental Rotation Core Function
for Final Assessment
Mentorship
Improvement Projects
Professional Development (IDP)
2.5 years
Management Dialogue
Group Activities
Self-Development
Continuous
Tracking
Performance
Assessment & Review
=
6. Recruitment Approach
Contract Signing
December
Application
July to
end-September
Selection
October to
end-November
How to recruit? How to select? What’s the timeline?
• Career fairs
• Online portals
• University career talks
• Networking sessions
• CVAT
• SHL
• Written test
Adding on in future:
• Group interview/case study
• 10 – 15 min presentation
8. Job Placement & Rotation
Core Function Core Function for
Final Assessment
Departmental Rotation
1 year 4 months 4 months 4 months
= Attend strategic meetings with all business units
(Role: Secretary or attendee)
6 months
Promotion:
Senior Executive or Asst. Manager
9. Job Placement & Rotation
Core Function Core Function for
Final Assessment
Departmental Rotation
1 year 4 months 4 months 4 months 6 months
Promotion:
Senior Executive or Asst. Manager
= Coaches
• Give thorough introduction of business unit/program
• Provide professional guidance (e.g. knowledge, skills)
• Assign department-specific projects
10. Job Placement & Rotation
Core Function Core Function for
Final Assessment
Departmental Rotation
1 year 4 months 4 months 4 months 6 months
Promotion:
Senior Executive or Asst. Manager
= Assessment=
Performance Review
Ideation
Individual Development Plan
11. Development Route Map
Aims
• To develop competencies that will make MTs
executors and/or strategists
• To equip MTs with fundamental job- and/or
business-related knowledge and skills
• To nurture Schenker’s celebrated values,
winning mindset and appropriate work
behavior
12. Development Route Map: L&D
Core
Functional Executor Personal
Strategist
Leadership
• Leadership
• E.g. OBS, seminars, industry networking
• E.g. Opportunities to lead teams
• Foundational knowledge/skills needed to support
the organization
• Strategist competencies, methodology, tools
• Personal development and self-discovery
• E.g. Personality tests, discover strengths, leadership
style
• Executor competencies
• E.g. Project management
• Job-related knowledge/skills
13. Management
Dialogue
Improvement
Projects
Internal
Social Media
Development Route Map: Others
• Biennial sharing session
• 1 guest speaker per session + open discussion/Q&A
• 3-4 project presentations
• On-going
• Work with Mentor (HOD) or Coach (Manager)
• Train strategizing and executing
• On-going exercise
• Engage fellow employees
• Increase visibility
With the recent release of Logistics Industry Transformation Map (ITP) and the rising demand for specialists in the industry along with the change in demographics within our organisation, there is a need for us to build up a pool of local talent in order to remain competitive in the market.
"The Logistics ITM will support enterprise-level efforts to transform and grow through productivity and innovation. It aims to nurture a strong Singaporean core through talent development."
- Mr Iswaran, Minister of Trade and Industry (Industry)
http://www.straitstimes.com/business/companies-markets/road-map-to-boost-singapores-role-as-global-logistics-hub
“With growing customers’ expectations and rapid technological advancements, logistics companies today are continuously developing new capabilities and value-added services to stay competitive. Hence, there is a growing need for professionals with niche and specialised skills to innovate and deliver these services effectively.”
http://slaebook.s3-website-ap-southeast-1.amazonaws.com/#p=5
In order to tackle these questions, it is important for us to build up a ready-pool of talent for the organisation to tap on.
Comments:
To nurture future talents
Remove “Take up more job scopes etc”
Things to do:
1. Statistics: Find out the demographics of our management level as well as E12 and above to show why is there a need to create a ready-pool of talents
Comments:
Vision should be one-liner, and should be before objectives
This slide looks more like Mission
What kind of people do we want to cultivate?
What kind of leaders do we need and what skillsets/abilities do they need to encompass?
Comments:
Vision should be one-liner, and should be before objectives
This slide looks more like Mission
What kind of people do we want to cultivate?
What kind of leaders do we need and what skillsets/abilities do they need to encompass?
Comments:
Change “Home Base” to “Core Functions”
Change “Rotations 1, 2, 3” to “Departmental Rotations”
Change visual representation of “Management dialogue, group activities etc” use fertilizers/water droplets to represent each trait
Comments:
Include Recruitment approach/key assessment criteria: e.g. what kind of recruitment process (e.g. presentation)
Case study discussion
Assessment centre
Presentation
Change Application months to “Q3” (instead of “Jul – Sept”)
Things to decide once the proposal is being approved:
Application methodology: Via online? Paper and pen?
Elements to include in the application form: Preferences for the various units, etc.
Intro to Schenker:
Company overview
Management team
Mission, vision, values
Policies
Employee benefits (e.g. Flexi-Benefits)
L&D opportunities
Event Calendar:
MT event calendar (e.g. Management Dialogue, networking sessions, social activities)
Exec Fireplace Chat:
1. Informal presentation by 1-2 senior management on personal journey from school to current position
Facility Visits:
SLC, RHO
SLC 2
SLC 1
Tech Support:
Laptop
Email set-up, log-in,
Thumbprint access
Landline name-change forms
Intranet access
Comments:
Consider what’s the point of 1 week shadowing – waste MT’s time (bored) and waste salary
Combine this slide and previous slide
* Find new name to replace “Buddy”
Comments:
Consider what’s the point of 1 week shadowing – waste MT’s time (bored) and waste salary
Combine this slide and previous slide
* Find new name to replace “Buddy”
Comments:
Shadowing all departments (can observe different leadership styles) can change to attending business meetings (can observe decision-making process)
Departmental exposure through departmental meetings (use trees/streetlamps as visuals)
Shadow departments can take out + change 3 months to 4 months
Assessment:
Internal stakeholders involved: Mentor and Coach
Review period: After every job rotation
Objective: This is to provide mentor with the necessary information before doing the final performance assessment which will determine the MT’s promotion.
2. Performance Review, Ideation, IDP
Internal stakeholders involved: MT and Mentor
First review session: Before the commencement of job rotation
Subsequent review sessions: To be reviewed after every job rotation
3.
Things to do:
1. Statistics: Find out the demographics of our management level as well as E12 and above to show why is there a need to create a ready-pool of talents
Note:
For the list of training available, we will seek advice from Amy as she will have a better idea of the current training offerings.
Seek Amy’s expertise – how does news-sharing sound?
Discussions may take place at various facilities
D&D, Staff Comm, CSR:
Mentored by ER team
University Career Fair:
Join MPR at career booth
Engage potential joinees at school seminars (Outreach)