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Tips for Successful Consultant Collaborations




                  The Institute of Management
                           Consultants
                         February 2008




                        Copyright 2008 The QMP™ Group , Inc.   Sound Strategy, Rapid Results, Lasting Impact™
Benefits of Collaboration

             Referrals

             Subcontracting

             Affiliations

             Choosing Affiliates

             Spreading Overhead

             Best Practices Learning

             Time Management

             Formulating Joint Account Penetration Strategies

             Brainstorming

             Results of Collaboration

                              Copyright 2008 The QMP™ Group , Inc.   Sound Strategy, Rapid Results, Lasting Impact™
Referrals



        5% minimum of face value of first contract

        Do not split contracts to avoid this fee

        Client-recommended split of first contracts should
         carry the referral fee forward for the whole
         contract (good faith)

        Give and get honest feedback from clients




                             Copyright 2008 The QMP™ Group , Inc.   Sound Strategy, Rapid Results, Lasting Impact™
Sub-Contracting


         Never hourly or per-diem unless your primary contract
          with client covers hourly rates and per-diems

         Non-disclosure and confidentiality agreements

         IP ownership of “tool extractions” – work-for-hire

         Clear deliverables and deadlines

         Clarity of definition of deadline

         “Pay-when-paid” understanding




                              Copyright 2008 The QMP™ Group , Inc.   Sound Strategy, Rapid Results, Lasting Impact™
Sound Strategy, Rapid Results, Lasting Impact™



Affiliations                                                                 THE QMP GROUP, INC.

                                                                                Contact Us                                                                Directions to QMP




                                                                                    Strong alliances with vetted, high quality providers of complemen-
                                                     Home Page
                                                                                     tary services assure complete business solutions for our clients

                                                     About QMP

   Website links                                    Intervensys:
                                                                                                   RW Associates provides organization development, succession plan-
                                                                                                   ning and cultural excellence services in conjunction with QMP proc-
                                                                                                                                                                               A message to busi-
                                                                                                                                                                                ness owners and
                                                                                                   ess deployments and transformation.                                            executives
                                                     Consulting Services



   Virtual capabilities                             List of all QMP Services
                                                                                Fin-Econ provides economic valuation services for small
                                                     Client Testimonials        and large corporations alike. Services include Intellectual
                                                                                Property, Merger Valuation, Economic Valuation and Fi-
                                                     Industries & Projects      nancial Strategy.
                                                                                                                                                                                     Take a

   Virtual firm                                     Case Studies
                                                                                                                                                                               Marketing & Sales
                                                                                                                                                                               Performance Gap
                                                                                                                                                                                Self-Assessment
                                                                                                                 The R. Pay company specializes in helping clients achieve
                                                     Associate Bios
                                                                                                                 operations excellence. Projects include initiatives for im-
                                                                                                                 provement in inventory turns, supply chain management,
                                                     QMP Training Programs                                       operations productivity and near-term operations strategy.
   Listed bios                                      The QMP Process


                                                     QMP Workshops              DMG consultancy specializes in operations and administrative proc-
                                                                                ess optimization initiatives for small to mid-size and early-stage
   A serious business image vis-à-vis a             Workshop Schedule          growth-oriented firms. Typical projects include HR department set-
                                                                                up and administrative process standardization and documentation.
                                                                                                                                                                               The QMP Institute




    “between-jobs” consultant
                                                     Attendee Comments


                                                     Workshop Registration
                                                                                                                   The Steelhead Group provides Executive Recruiting Ser-
                                                                                                                   vices Nationwide. Steelhead allies with QMP™ Associ-
                                                     The QMP Bookstore           The Steelhead Group               ates, Inc. in searches for Marketing and Sales Execu-

   Openness and honesty about the                                                                                 tives.                                                      Free Preliminary
                                                     Alliance Partners
                                                                                                                                                                                 Consultation

                                                     Articles of Interest
    nature of the affiliation to clients             News from QMP
                                                                                Whitsell Computer Services provides office computer
                                                                                systems support and network design services for small           Whitsell Computer Ser-
                                                                                to mid-size business-to-business firms.                                  vices
                                                     QMP FAQ

                                                     How to Start Consulting
                                                                                                                     Where company presidents and chief executives come
                                                                                                                     together to keep ahead of the fast pace of business
                                                                                             Excell                  change, to help each other on how best to meet their
                                                                                 Executive Leadership Exchange       business challenges and to overcome the isolation of
                                                                                                                     executive decision making.




                                    Copyright 2008 The QMP™ Group , Inc.                                                            Sound Strategy, Rapid Results, Lasting Impact™
Sound Strategy, Rapid Resul ts, Lasting Impact™


                                                                          THE QMP GROUP: ASSOCIATE BIOS

Choosing Affiliates                                 Find your
                                                     specific
                                                    business
                                                    challenge
                                                                              Contact Us


                                                                                QMP associates bring a world-class combination of real-world experience and
                                                                                                                                                           Directions to QMP




                                                                                          effective project management to client assignments ...
                                                   Home Page
                                                                                           Jerry Vieira        Bob Phillips      Joe Laughlin       Diane Gibson        Rick Pay
                                                   About QMP
                                                                                                                                         Jerry Vieira
                                                   Intervensys: Turnarounds
                                                                                                          (mark et strategy, business development, sales, facilitation and turnarounds)
                                                                                                Jerry Vieira is president and founder of The QMP Group. Specializing in m arket strategy
                                                   Consulting Services                          and business developm ent, Jerry is considered an insight ful, creative and energizing force


   Integrity and ethics                                                                        in accelerating business growth and motivating organizations.
                                                   List of all QMP Services
                                                                                                In addition to guiding turnarounds and transformations for clients, Jerry frequently
                                                                                                publishes articles and delivers lectures and workshops on his innovative techniques and
                                                   Client Testimonials
                                                                                                insights. He has lectured in both the US and Europe, energizing business owners.

                                                   Industries & Projects                        Jerry earned an MBA from the University of Rhode Island, and holds two Bachelor of
                                                                                                Science degrees in engineering and music. In his earlier career, he held engineering,


   Competence - by track record                   Case Studies                                 manufacturing and m arketing and sales management positions at Texas Instruments,
                                                                                                Baxter Int ernational and Planar Systems through its IPO. He can be reached at
                                                   Associate Bios
                                                                                                jgv@qm passociates.com.


                                                   QMP Training Programs                                                                Bob Phillips
                                                                                                             (organizational development, process deployment and int ernational)


   Trust
                                                   The QMP Process
                                                                                                Bob has 25+ years of experience in high technology and commercial business in the area
                                                   QMP Workshops
                                                                                                of human resource, performanc e management and organizational developm ent with such
                                                                                                leading companies as Intel, Sequent Computers, Tektronix and Digital Equipment.
                                                   Workshop Schedule                            His approach is process oriented and in his consulting assignm ents have included
                                                                                                Cultural Development, Workforce Planning, Recruiting Process Developm ent, Sales Force
                                                   Attendee Comments
                                                                                                Com pens ation, Organizational E ffectiveness, Perform ance M anagem ent, and


   Complementary capabilities
                                                                                                Managem ent Training and Developm ent.
                                                   Workshop Registration                        He is co-aut hor of “A bsolute Honesty” a book about the benefits of organizational integrity
                                                                                                and open communic ation. Bob holds a BS in Finance from Arizona State University.
                                                   The QMP Bookstore
                                                                                                                                       Diane Gibson
                                                   Alliance Partners                                (business process improvement, organizational developm ent, training and curriculum
                                                                                                        development, project planning & management, operations & administration)

   Beneficial economic value                      Articles of Interest

                                                   News from QMP
                                                                                                Diane Gibson brings an objective, focused and energizing influence to her client
                                                                                                assignments. Through her unique combination of people and professional skills she has
                                                                                                built an impressive track-record of helping organizations diagnose, prioritize and improve


    proposition for clients
                                                                                                performance.
                                                   QMP FAQ
                                                                                                Her t wenty-plus years as a business leader spans a wide range of functional and industry
                                                                                                experience including aviation, manufacturing, health care, insurance, education, small
                                                   How to Start Consulting
                                                                                                business and non-profit organiz ations.
                                                                                                Diane is a member of Institute of Management Consultants (IMC), Consulting
                                                                                                Professionals Network (CP N), American Society of Quality (ASQ), National Association of
                                                                                                Women Business Owners (NAWBO) and the Greater Spokane Incorporated and Greater

   Similar work/communication styles                                                           Sandpoint Cham bers of Comm erce. Diane has a strong passion for education, and puts it
                                                                                                to work as an adjunct faculty member at Spokane Comm unity College. She has an
                                                                                                undergraduate degree in Business from the University of Phoenix and an MBA from the
                                                                                                University of Denver.

                                                                                                                                          Rick Pay
                                                                                                (operations perform ance im provement, invent ory optimization, supply chain managem ent)

   Mutually beneficial economics for                                                           Through 19 years as a consultant and seven years as Vice President, Operations for a
                                                                                                manufacturing company. Rick has a strong background in productivity and proc ess
                                                                                                improvement He has the demonstrated ability to quickly assess the situation, isolate
                                                                                                problems, identify solutions and realize quick results.

    affiliates                                                                                  Rick track record includes breakthrough results in operations, materials and inventory
                                                                                                managem ent, accounting, and administrative functions. As VP, Operations, Rick was
                                                                                                responsible for the entire manufacturing and procurement operation, and helped lead the
                                                                                                company through a world class transformation achieving dramatic results. His experience
                                                                                                includes dealing in the Far-East through developm ent of a sales and manufacturing joint
                                                                                                venture in China.

   Ability to work with people                                                                 Rick earned a B.S. in business administration from Colorado State University and an
                                                                                                M.B.A. with a focus on business systems from the University of Montana. He attended the
                                                                                                Stanford Business School Executive Program for Product Development and
                                                                                                Manufacturing Strategy.

                                                                                                                                        Joe Laughlin

   Win-win-win!                                                                                                   (corporate strategy, financial strategy and CEO coaching)

                                                                                                Joe joined forces with QMP in 2004 after a successful 30+ year career with Tektronix and
                                                                                                a successful seven year venture as the CEO / Owner of Laughlin-Wilt Group - a contract
                                                                              New Photo         electronics manufacturing business which he form ed and grew to over $100M before
                                                                                Soon            selling it in 2000.

                                                                                                In addition to other activities, Joe provides CEO-level coaching and consulting support in
                                                                                                the areas of CEO guidance, asset managem ent, financial managem ent, corporate
                                                                                                strategy and overall business planning. His a member of the board of several companies.

                                                                                                Joe has a degree in Engineering from Portland State University and an MBA from the
                                                                                                University of Portland.




                                   Copyright 2008 The QMP™ Group , Inc.                                                               Sound Strategy, Rapid Results, Lasting Impact™
Spreading Overhead and Expense Sharing


          Office rental

          Projectors (and bulbs)

          Joint promotions (i-Contact)

          GoToMeeting

          GoToMyPC

          Website pages

          Conference rooms

          Joint sponsored and delivered webinars                  ( complementary
           capabilities)




                            Copyright 2008 The QMP™ Group , Inc.           Sound Strategy, Rapid Results, Lasting Impact™
Sharing “Best Practices” for Managing Your Practice


         Techniques

         Forms

         Disciplines

         Joint new-product offerings

         Software selection

         Hardware selection

         Vocabulary and wording

         Service providers (website, promotion, photographers)



                               Copyright 2008 The QMP™ Group , Inc.   Sound Strategy, Rapid Results, Lasting Impact™
Time Management


          Techniques

          Forms

          Disciplines

          Joint new-product offerings

          Joint networks

          Not just “ coffee to catch up”

          Agendas and objectives

          The “keep me honest” buddy system


                            Copyright 2008 The QMP™ Group , Inc.   Sound Strategy, Rapid Results, Lasting Impact™
Joint Account Penetration (sharing)


          Sharing organization structure

          Sharing perspectives on client needs

          Triangulating on opinions and observations

          Building the economic benefit model

          Setting the account penetration sales strategy

          Sharing the action items




                           Copyright 2008 The QMP™ Group , Inc.   Sound Strategy, Rapid Results, Lasting Impact™
Realized Benefits         (18 months)


      Six figures+ contracted from affiliate referrals
      Employed 5 sub-contractor affiliates (projects, publishing as thought
       leader, iContact promotions, networking and IT)
      Referred three consultants to my clients
      IMC presentations (4)
      1 teleseminar; 1 podcast = royalties
      Best business practices sharing (given and received)
      CMC certification achieved with support from group
      Awarded three sub-contract engagements
      Expanded virtual capabilities to include HR, OD, Ops, Recruiting, IT




                                 Copyright 2008 The QMP™ Group , Inc.   Sound Strategy, Rapid Results, Lasting Impact™
Consultant Collaboration Conclusions



                                It helps

                                It pays

                                Absolute Honesty

                                Mutual trust and respect

                                         capabilities, track record, economics

                                It must be focused: client or
                                 opportunity-specific



                     Copyright 2008 The QMP™ Group , Inc.    Sound Strategy, Rapid Results, Lasting Impact™

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Tips for Successful Consultant Collaborations

  • 1. Tips for Successful Consultant Collaborations The Institute of Management Consultants February 2008 Copyright 2008 The QMP™ Group , Inc. Sound Strategy, Rapid Results, Lasting Impact™
  • 2. Benefits of Collaboration  Referrals  Subcontracting  Affiliations  Choosing Affiliates  Spreading Overhead  Best Practices Learning  Time Management  Formulating Joint Account Penetration Strategies  Brainstorming  Results of Collaboration Copyright 2008 The QMP™ Group , Inc. Sound Strategy, Rapid Results, Lasting Impact™
  • 3. Referrals  5% minimum of face value of first contract  Do not split contracts to avoid this fee  Client-recommended split of first contracts should carry the referral fee forward for the whole contract (good faith)  Give and get honest feedback from clients Copyright 2008 The QMP™ Group , Inc. Sound Strategy, Rapid Results, Lasting Impact™
  • 4. Sub-Contracting  Never hourly or per-diem unless your primary contract with client covers hourly rates and per-diems  Non-disclosure and confidentiality agreements  IP ownership of “tool extractions” – work-for-hire  Clear deliverables and deadlines  Clarity of definition of deadline  “Pay-when-paid” understanding Copyright 2008 The QMP™ Group , Inc. Sound Strategy, Rapid Results, Lasting Impact™
  • 5. Sound Strategy, Rapid Results, Lasting Impact™ Affiliations THE QMP GROUP, INC. Contact Us Directions to QMP Strong alliances with vetted, high quality providers of complemen- Home Page tary services assure complete business solutions for our clients About QMP  Website links Intervensys: RW Associates provides organization development, succession plan- ning and cultural excellence services in conjunction with QMP proc- A message to busi- ness owners and ess deployments and transformation. executives Consulting Services  Virtual capabilities List of all QMP Services Fin-Econ provides economic valuation services for small Client Testimonials and large corporations alike. Services include Intellectual Property, Merger Valuation, Economic Valuation and Fi- Industries & Projects nancial Strategy. Take a  Virtual firm Case Studies Marketing & Sales Performance Gap Self-Assessment The R. Pay company specializes in helping clients achieve Associate Bios operations excellence. Projects include initiatives for im- provement in inventory turns, supply chain management, QMP Training Programs operations productivity and near-term operations strategy.  Listed bios The QMP Process QMP Workshops DMG consultancy specializes in operations and administrative proc- ess optimization initiatives for small to mid-size and early-stage  A serious business image vis-à-vis a Workshop Schedule growth-oriented firms. Typical projects include HR department set- up and administrative process standardization and documentation. The QMP Institute “between-jobs” consultant Attendee Comments Workshop Registration The Steelhead Group provides Executive Recruiting Ser- vices Nationwide. Steelhead allies with QMP™ Associ- The QMP Bookstore The Steelhead Group ates, Inc. in searches for Marketing and Sales Execu-  Openness and honesty about the tives. Free Preliminary Alliance Partners Consultation Articles of Interest nature of the affiliation to clients News from QMP Whitsell Computer Services provides office computer systems support and network design services for small Whitsell Computer Ser- to mid-size business-to-business firms. vices QMP FAQ How to Start Consulting Where company presidents and chief executives come together to keep ahead of the fast pace of business Excell change, to help each other on how best to meet their Executive Leadership Exchange business challenges and to overcome the isolation of executive decision making. Copyright 2008 The QMP™ Group , Inc. Sound Strategy, Rapid Results, Lasting Impact™
  • 6. Sound Strategy, Rapid Resul ts, Lasting Impact™ THE QMP GROUP: ASSOCIATE BIOS Choosing Affiliates Find your specific business challenge Contact Us QMP associates bring a world-class combination of real-world experience and Directions to QMP effective project management to client assignments ... Home Page Jerry Vieira Bob Phillips Joe Laughlin Diane Gibson Rick Pay About QMP Jerry Vieira Intervensys: Turnarounds (mark et strategy, business development, sales, facilitation and turnarounds) Jerry Vieira is president and founder of The QMP Group. Specializing in m arket strategy Consulting Services and business developm ent, Jerry is considered an insight ful, creative and energizing force  Integrity and ethics in accelerating business growth and motivating organizations. List of all QMP Services In addition to guiding turnarounds and transformations for clients, Jerry frequently publishes articles and delivers lectures and workshops on his innovative techniques and Client Testimonials insights. He has lectured in both the US and Europe, energizing business owners. Industries & Projects Jerry earned an MBA from the University of Rhode Island, and holds two Bachelor of Science degrees in engineering and music. In his earlier career, he held engineering,  Competence - by track record Case Studies manufacturing and m arketing and sales management positions at Texas Instruments, Baxter Int ernational and Planar Systems through its IPO. He can be reached at Associate Bios jgv@qm passociates.com. QMP Training Programs Bob Phillips (organizational development, process deployment and int ernational)  Trust The QMP Process Bob has 25+ years of experience in high technology and commercial business in the area QMP Workshops of human resource, performanc e management and organizational developm ent with such leading companies as Intel, Sequent Computers, Tektronix and Digital Equipment. Workshop Schedule His approach is process oriented and in his consulting assignm ents have included Cultural Development, Workforce Planning, Recruiting Process Developm ent, Sales Force Attendee Comments Com pens ation, Organizational E ffectiveness, Perform ance M anagem ent, and  Complementary capabilities Managem ent Training and Developm ent. Workshop Registration He is co-aut hor of “A bsolute Honesty” a book about the benefits of organizational integrity and open communic ation. Bob holds a BS in Finance from Arizona State University. The QMP Bookstore Diane Gibson Alliance Partners (business process improvement, organizational developm ent, training and curriculum development, project planning & management, operations & administration)  Beneficial economic value Articles of Interest News from QMP Diane Gibson brings an objective, focused and energizing influence to her client assignments. Through her unique combination of people and professional skills she has built an impressive track-record of helping organizations diagnose, prioritize and improve proposition for clients performance. QMP FAQ Her t wenty-plus years as a business leader spans a wide range of functional and industry experience including aviation, manufacturing, health care, insurance, education, small How to Start Consulting business and non-profit organiz ations. Diane is a member of Institute of Management Consultants (IMC), Consulting Professionals Network (CP N), American Society of Quality (ASQ), National Association of Women Business Owners (NAWBO) and the Greater Spokane Incorporated and Greater  Similar work/communication styles Sandpoint Cham bers of Comm erce. Diane has a strong passion for education, and puts it to work as an adjunct faculty member at Spokane Comm unity College. She has an undergraduate degree in Business from the University of Phoenix and an MBA from the University of Denver. Rick Pay (operations perform ance im provement, invent ory optimization, supply chain managem ent)  Mutually beneficial economics for Through 19 years as a consultant and seven years as Vice President, Operations for a manufacturing company. Rick has a strong background in productivity and proc ess improvement He has the demonstrated ability to quickly assess the situation, isolate problems, identify solutions and realize quick results. affiliates Rick track record includes breakthrough results in operations, materials and inventory managem ent, accounting, and administrative functions. As VP, Operations, Rick was responsible for the entire manufacturing and procurement operation, and helped lead the company through a world class transformation achieving dramatic results. His experience includes dealing in the Far-East through developm ent of a sales and manufacturing joint venture in China.  Ability to work with people Rick earned a B.S. in business administration from Colorado State University and an M.B.A. with a focus on business systems from the University of Montana. He attended the Stanford Business School Executive Program for Product Development and Manufacturing Strategy. Joe Laughlin  Win-win-win! (corporate strategy, financial strategy and CEO coaching) Joe joined forces with QMP in 2004 after a successful 30+ year career with Tektronix and a successful seven year venture as the CEO / Owner of Laughlin-Wilt Group - a contract New Photo electronics manufacturing business which he form ed and grew to over $100M before Soon selling it in 2000. In addition to other activities, Joe provides CEO-level coaching and consulting support in the areas of CEO guidance, asset managem ent, financial managem ent, corporate strategy and overall business planning. His a member of the board of several companies. Joe has a degree in Engineering from Portland State University and an MBA from the University of Portland. Copyright 2008 The QMP™ Group , Inc. Sound Strategy, Rapid Results, Lasting Impact™
  • 7. Spreading Overhead and Expense Sharing  Office rental  Projectors (and bulbs)  Joint promotions (i-Contact)  GoToMeeting  GoToMyPC  Website pages  Conference rooms  Joint sponsored and delivered webinars ( complementary capabilities) Copyright 2008 The QMP™ Group , Inc. Sound Strategy, Rapid Results, Lasting Impact™
  • 8. Sharing “Best Practices” for Managing Your Practice  Techniques  Forms  Disciplines  Joint new-product offerings  Software selection  Hardware selection  Vocabulary and wording  Service providers (website, promotion, photographers) Copyright 2008 The QMP™ Group , Inc. Sound Strategy, Rapid Results, Lasting Impact™
  • 9. Time Management  Techniques  Forms  Disciplines  Joint new-product offerings  Joint networks  Not just “ coffee to catch up”  Agendas and objectives  The “keep me honest” buddy system Copyright 2008 The QMP™ Group , Inc. Sound Strategy, Rapid Results, Lasting Impact™
  • 10. Joint Account Penetration (sharing)  Sharing organization structure  Sharing perspectives on client needs  Triangulating on opinions and observations  Building the economic benefit model  Setting the account penetration sales strategy  Sharing the action items Copyright 2008 The QMP™ Group , Inc. Sound Strategy, Rapid Results, Lasting Impact™
  • 11. Realized Benefits (18 months)  Six figures+ contracted from affiliate referrals  Employed 5 sub-contractor affiliates (projects, publishing as thought leader, iContact promotions, networking and IT)  Referred three consultants to my clients  IMC presentations (4)  1 teleseminar; 1 podcast = royalties  Best business practices sharing (given and received)  CMC certification achieved with support from group  Awarded three sub-contract engagements  Expanded virtual capabilities to include HR, OD, Ops, Recruiting, IT Copyright 2008 The QMP™ Group , Inc. Sound Strategy, Rapid Results, Lasting Impact™
  • 12. Consultant Collaboration Conclusions  It helps  It pays  Absolute Honesty  Mutual trust and respect  capabilities, track record, economics  It must be focused: client or opportunity-specific Copyright 2008 The QMP™ Group , Inc. Sound Strategy, Rapid Results, Lasting Impact™