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JEREMIAH CARGILL
http://linkedin.com/in/jeremiahcargill
1217 Whitem oss, Hutto, TX 78634 | | C: 512-827-1111 | jeremiahcargill@ gm ail.com
Professional Summary
Results-driven IT Manag er with extensive experience in spearhea ding the design, developm ent, administratio n and
implementation of enterprise-wide networking solutions.
Recognize d technical resource, applying high-impact technology solutions to major business objectives, with
capabilities that transcend IT operation boundaries.
In-depth knowled ge of existing and emerging networking method ologies, with the ability to apply them to the
strategic benefit of the organization.
Consensus builder, leading diverse, high-performance development teams in achieving project objectives.
Proactively collaborate with manag em ent and user commu nity to define network architecture, with outstanding
ability to gather and translate complex user requirem ents into practical, cost-effective solutions.
Excel at uncovering effective solutions, regardless of circumstances, capabilities or budget.
Recognized for ability to partner with business leaders and technical teams to plan, integrate and execute
complex project plans on time and within budget.
Core Qualifications
Project Management
Network Asset Managem ent
Network Device Configuration
Documentation and Change Management
Technical Support
Information Systems Management
Enterprise Solutions
Resource Management
Performance Monitoring, Availability and
Management
Capacity Planning and Scheduling
Remote Access Technology
IT Infrastructure
Budget planning
Disaster Recovery
Contract Negotiation
Team Building and Leadership
Accomplishments
Improved stability and scalability of server environme nt throug hout the data center by reducing downtim e with
standardizing and modernizing the infrastructures platform, enabling a highly available environment.
Network Infrastructure Update: Bandwidth/Circuit Upgrades, Steelhea d WAN Optimization Appliances, Cisco ASA
Firewalls, Cisco Managed Switches, Wireless LAN Controllers, Wireless AP's and Wifi Terminals
Planned, installed and maintained disaster recovery site at remote collocation facility. Mirrored virtual server
environm ent to ensure redundancy of mission-critical services for providing business continuity.
Transitioned network and backup services in house migrating site VPNs from Linux servers to cisco appliances,
improving network stability while reducing solution support costs.
Completed multiple virtualization projects improving and enhancing Virtual infrastructure management
capabilities in addition to improving data storage migrating to a SAN environm ent. Also completing later
projects with expansions, upgrad es and improveme nts.
Successfully performe d multiple email migrations to the cloud. Improved the resiliency of email and reduced IT
overhead: unloaded SPAM filtering and Exchange server responsibilities also delivering email compliance.
Designed and implemented Help Desk software to docume nt and prioritize support requests, increasing IT/IS
efficiency by creating internal knowledge base of previous issues and resolutions.
Managed Email Cloud Migrations: Office 365 Exchange Online, Google Apps and Postini utilization.
Successfully completed Active Directory Remediation, Active Directory Domain Controller roll outs and Improve d
Network Reliability by Upgrading Enterprises Domain Controllers to Windows Server 2012
Implemented ITIL best practices for standardizing and increasing network system support services.
Managed IS documentation and completed SQL virtualization migrations, system reorganization,
documentation, consolidation of all databases and in house developed applications: centralized code repository
and documentation associating business stakeholders to costume applications, services and processes.
Experience
IT Manager
Charta Group
04/2014 to Current
Austin, TX
 Provide full infrastructure design, planning configuration, documentation, deployment, and top-level support ownership of
computing infrastructure with specific focus/priority moving into new facility and supporting business ramp-up plan
 Secure network system by establishing and enforcing strategy, plans and policies; defining and monitoring access with
specific focus and priority on moving into our new facility and supporting our business ramp-up plan there
 Optimize stability, availability, reliability and performance of networking and VOIP telephony infrastructure
 Monitor and control infrastructure processes, and implement system security to provide stable and secure systems platforms
 Maximize network performance with system monitoring; troubleshoot network problems; schedule maintenance
 Assist with or conduct the implementation of new or additional infrastructure technology to augment and improve infrastructure
service based on business objectives
 Implement a ticketing system and Manage, monitor, repair all Information Technology resources
 Advise and recommend IT strategies based upon business objectives, experience and thorough research
 Work with applications and modify them to meet custom needs, specifically with web-based applications
 Evaluate, make recommendations on, and manage vendors and 3rd party providers
Computer and Information Services Manager
Austin Foam Plastics
08/2002 to 03/2014
Pflugerville, TX
 Plan, direct and coordinate all facets of IT systems and networks, electronic data processing, information
services, systems analysis, and computer programming.
 Supervise CIS personnel while continuously managin g technical resource engagem e nts to support
implementation of technical project plans.
 Delive r high quality services enterprise-wid e to satisfy growing business intelligence depende nce.
 Align businesses technical capabilities with flexibility and mobility requirements.
 Ensure highest levels of network system resource availability.
 Produc e business intelligence reporting services environment to conform to internal and external customer
informational data demands
 Develop and interpret organizational goals, policies, and procedures relating to technology.
 Control operational budget and expenditures. Oversee execution of organizational policies.
 Coordinate with senior manag eme nt regarding status of information services and systems.
 Liaise with IT vendors to ensure attainment of business objectives.
 Direct departm ent operations, analyze workflow, establish priorities, develop standard operating procedures and
best practices, and define standards and deadlines.
 Assess and recommend adoption of new technologies to support and meet business requirements.
 Develop, review, and certify all backup and disaster recovery procedures and plans.
 Manage all aspects of computer information resources for data security and control, strategic computing, and
disaster recovery.
Education and Professional Development
High School Diploma 1999
La Marque High School La Marque, TX
Associate s Degree: IT Network Administration
Micro-Computer Technical Institute
 CompTIA A+ Certified
 CompTIA Network+ Certified
 Cisco Networking and Security Classes
 Manag e Engine Training on OpMana ger, Service Desk AD Manag e and AD Auditing
 Track-IT Help Desk Administration, Microsoft PowerShell
 Office 365 Migration and Management
 MS Active Directory Services and WSUS
 VMWare VSphere training Modules
 Citrix Xen App 5 and 6 Administration
 Google Apps for Business and Postini
 Commvault Backup Solution Implementation
 Dell Equallogics SAN Environment / VMWare Impact Implementation
Technical Skills
 Multi-Tier Strategy for Information Security Services
 Business Intelligence and Data Presentation Skills
 Cloud and Distributed Computing, IT Services Agility
 Storage Systems and Manag em ent, SAN Replications
 VMware ESXi, Vsphere, Vcenter, Citrix, Virtualization
 Xen App, MS Hyper-V, MS RDP Services
 Windows Domain Services, Active Directory Management, GPO Managem ent
 TCP/IP, DNS, Telnet, SSH, SNMP, DHCP, FTP, WINS, TFTP
 Cisco Routers, Cisco/Barracuda Firewalls, Cisco/Dell Switches, Meraki/Cisco Wireless Access Points
 OP Manager, Service Desk, Nagios , Monitor IT, AD Audit
 Amazon Web Services, Microsoft Office 365, Google Apps for Business, Rackspace cloud Services
 Consulting and Technical Resources Management
2001
Nassau Bay, TX

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J_Cargill_Professional_Resume

  • 1. JEREMIAH CARGILL http://linkedin.com/in/jeremiahcargill 1217 Whitem oss, Hutto, TX 78634 | | C: 512-827-1111 | jeremiahcargill@ gm ail.com Professional Summary Results-driven IT Manag er with extensive experience in spearhea ding the design, developm ent, administratio n and implementation of enterprise-wide networking solutions. Recognize d technical resource, applying high-impact technology solutions to major business objectives, with capabilities that transcend IT operation boundaries. In-depth knowled ge of existing and emerging networking method ologies, with the ability to apply them to the strategic benefit of the organization. Consensus builder, leading diverse, high-performance development teams in achieving project objectives. Proactively collaborate with manag em ent and user commu nity to define network architecture, with outstanding ability to gather and translate complex user requirem ents into practical, cost-effective solutions. Excel at uncovering effective solutions, regardless of circumstances, capabilities or budget. Recognized for ability to partner with business leaders and technical teams to plan, integrate and execute complex project plans on time and within budget. Core Qualifications Project Management Network Asset Managem ent Network Device Configuration Documentation and Change Management Technical Support Information Systems Management Enterprise Solutions Resource Management Performance Monitoring, Availability and Management Capacity Planning and Scheduling Remote Access Technology IT Infrastructure Budget planning Disaster Recovery Contract Negotiation Team Building and Leadership Accomplishments Improved stability and scalability of server environme nt throug hout the data center by reducing downtim e with standardizing and modernizing the infrastructures platform, enabling a highly available environment. Network Infrastructure Update: Bandwidth/Circuit Upgrades, Steelhea d WAN Optimization Appliances, Cisco ASA Firewalls, Cisco Managed Switches, Wireless LAN Controllers, Wireless AP's and Wifi Terminals Planned, installed and maintained disaster recovery site at remote collocation facility. Mirrored virtual server environm ent to ensure redundancy of mission-critical services for providing business continuity. Transitioned network and backup services in house migrating site VPNs from Linux servers to cisco appliances, improving network stability while reducing solution support costs. Completed multiple virtualization projects improving and enhancing Virtual infrastructure management capabilities in addition to improving data storage migrating to a SAN environm ent. Also completing later projects with expansions, upgrad es and improveme nts. Successfully performe d multiple email migrations to the cloud. Improved the resiliency of email and reduced IT overhead: unloaded SPAM filtering and Exchange server responsibilities also delivering email compliance. Designed and implemented Help Desk software to docume nt and prioritize support requests, increasing IT/IS efficiency by creating internal knowledge base of previous issues and resolutions. Managed Email Cloud Migrations: Office 365 Exchange Online, Google Apps and Postini utilization. Successfully completed Active Directory Remediation, Active Directory Domain Controller roll outs and Improve d Network Reliability by Upgrading Enterprises Domain Controllers to Windows Server 2012 Implemented ITIL best practices for standardizing and increasing network system support services. Managed IS documentation and completed SQL virtualization migrations, system reorganization, documentation, consolidation of all databases and in house developed applications: centralized code repository and documentation associating business stakeholders to costume applications, services and processes.
  • 2. Experience IT Manager Charta Group 04/2014 to Current Austin, TX  Provide full infrastructure design, planning configuration, documentation, deployment, and top-level support ownership of computing infrastructure with specific focus/priority moving into new facility and supporting business ramp-up plan  Secure network system by establishing and enforcing strategy, plans and policies; defining and monitoring access with specific focus and priority on moving into our new facility and supporting our business ramp-up plan there  Optimize stability, availability, reliability and performance of networking and VOIP telephony infrastructure  Monitor and control infrastructure processes, and implement system security to provide stable and secure systems platforms  Maximize network performance with system monitoring; troubleshoot network problems; schedule maintenance  Assist with or conduct the implementation of new or additional infrastructure technology to augment and improve infrastructure service based on business objectives  Implement a ticketing system and Manage, monitor, repair all Information Technology resources  Advise and recommend IT strategies based upon business objectives, experience and thorough research  Work with applications and modify them to meet custom needs, specifically with web-based applications  Evaluate, make recommendations on, and manage vendors and 3rd party providers Computer and Information Services Manager Austin Foam Plastics 08/2002 to 03/2014 Pflugerville, TX  Plan, direct and coordinate all facets of IT systems and networks, electronic data processing, information services, systems analysis, and computer programming.  Supervise CIS personnel while continuously managin g technical resource engagem e nts to support implementation of technical project plans.  Delive r high quality services enterprise-wid e to satisfy growing business intelligence depende nce.  Align businesses technical capabilities with flexibility and mobility requirements.  Ensure highest levels of network system resource availability.  Produc e business intelligence reporting services environment to conform to internal and external customer informational data demands  Develop and interpret organizational goals, policies, and procedures relating to technology.  Control operational budget and expenditures. Oversee execution of organizational policies.  Coordinate with senior manag eme nt regarding status of information services and systems.  Liaise with IT vendors to ensure attainment of business objectives.  Direct departm ent operations, analyze workflow, establish priorities, develop standard operating procedures and best practices, and define standards and deadlines.  Assess and recommend adoption of new technologies to support and meet business requirements.  Develop, review, and certify all backup and disaster recovery procedures and plans.  Manage all aspects of computer information resources for data security and control, strategic computing, and disaster recovery.
  • 3. Education and Professional Development High School Diploma 1999 La Marque High School La Marque, TX Associate s Degree: IT Network Administration Micro-Computer Technical Institute  CompTIA A+ Certified  CompTIA Network+ Certified  Cisco Networking and Security Classes  Manag e Engine Training on OpMana ger, Service Desk AD Manag e and AD Auditing  Track-IT Help Desk Administration, Microsoft PowerShell  Office 365 Migration and Management  MS Active Directory Services and WSUS  VMWare VSphere training Modules  Citrix Xen App 5 and 6 Administration  Google Apps for Business and Postini  Commvault Backup Solution Implementation  Dell Equallogics SAN Environment / VMWare Impact Implementation Technical Skills  Multi-Tier Strategy for Information Security Services  Business Intelligence and Data Presentation Skills  Cloud and Distributed Computing, IT Services Agility  Storage Systems and Manag em ent, SAN Replications  VMware ESXi, Vsphere, Vcenter, Citrix, Virtualization  Xen App, MS Hyper-V, MS RDP Services  Windows Domain Services, Active Directory Management, GPO Managem ent  TCP/IP, DNS, Telnet, SSH, SNMP, DHCP, FTP, WINS, TFTP  Cisco Routers, Cisco/Barracuda Firewalls, Cisco/Dell Switches, Meraki/Cisco Wireless Access Points  OP Manager, Service Desk, Nagios , Monitor IT, AD Audit  Amazon Web Services, Microsoft Office 365, Google Apps for Business, Rackspace cloud Services  Consulting and Technical Resources Management 2001 Nassau Bay, TX