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J_Cargill_Professional_Resume
1. JEREMIAH CARGILL
http://linkedin.com/in/jeremiahcargill
1217 Whitem oss, Hutto, TX 78634 | | C: 512-827-1111 | jeremiahcargill@ gm ail.com
Professional Summary
Results-driven IT Manag er with extensive experience in spearhea ding the design, developm ent, administratio n and
implementation of enterprise-wide networking solutions.
Recognize d technical resource, applying high-impact technology solutions to major business objectives, with
capabilities that transcend IT operation boundaries.
In-depth knowled ge of existing and emerging networking method ologies, with the ability to apply them to the
strategic benefit of the organization.
Consensus builder, leading diverse, high-performance development teams in achieving project objectives.
Proactively collaborate with manag em ent and user commu nity to define network architecture, with outstanding
ability to gather and translate complex user requirem ents into practical, cost-effective solutions.
Excel at uncovering effective solutions, regardless of circumstances, capabilities or budget.
Recognized for ability to partner with business leaders and technical teams to plan, integrate and execute
complex project plans on time and within budget.
Core Qualifications
Project Management
Network Asset Managem ent
Network Device Configuration
Documentation and Change Management
Technical Support
Information Systems Management
Enterprise Solutions
Resource Management
Performance Monitoring, Availability and
Management
Capacity Planning and Scheduling
Remote Access Technology
IT Infrastructure
Budget planning
Disaster Recovery
Contract Negotiation
Team Building and Leadership
Accomplishments
Improved stability and scalability of server environme nt throug hout the data center by reducing downtim e with
standardizing and modernizing the infrastructures platform, enabling a highly available environment.
Network Infrastructure Update: Bandwidth/Circuit Upgrades, Steelhea d WAN Optimization Appliances, Cisco ASA
Firewalls, Cisco Managed Switches, Wireless LAN Controllers, Wireless AP's and Wifi Terminals
Planned, installed and maintained disaster recovery site at remote collocation facility. Mirrored virtual server
environm ent to ensure redundancy of mission-critical services for providing business continuity.
Transitioned network and backup services in house migrating site VPNs from Linux servers to cisco appliances,
improving network stability while reducing solution support costs.
Completed multiple virtualization projects improving and enhancing Virtual infrastructure management
capabilities in addition to improving data storage migrating to a SAN environm ent. Also completing later
projects with expansions, upgrad es and improveme nts.
Successfully performe d multiple email migrations to the cloud. Improved the resiliency of email and reduced IT
overhead: unloaded SPAM filtering and Exchange server responsibilities also delivering email compliance.
Designed and implemented Help Desk software to docume nt and prioritize support requests, increasing IT/IS
efficiency by creating internal knowledge base of previous issues and resolutions.
Managed Email Cloud Migrations: Office 365 Exchange Online, Google Apps and Postini utilization.
Successfully completed Active Directory Remediation, Active Directory Domain Controller roll outs and Improve d
Network Reliability by Upgrading Enterprises Domain Controllers to Windows Server 2012
Implemented ITIL best practices for standardizing and increasing network system support services.
Managed IS documentation and completed SQL virtualization migrations, system reorganization,
documentation, consolidation of all databases and in house developed applications: centralized code repository
and documentation associating business stakeholders to costume applications, services and processes.
2. Experience
IT Manager
Charta Group
04/2014 to Current
Austin, TX
Provide full infrastructure design, planning configuration, documentation, deployment, and top-level support ownership of
computing infrastructure with specific focus/priority moving into new facility and supporting business ramp-up plan
Secure network system by establishing and enforcing strategy, plans and policies; defining and monitoring access with
specific focus and priority on moving into our new facility and supporting our business ramp-up plan there
Optimize stability, availability, reliability and performance of networking and VOIP telephony infrastructure
Monitor and control infrastructure processes, and implement system security to provide stable and secure systems platforms
Maximize network performance with system monitoring; troubleshoot network problems; schedule maintenance
Assist with or conduct the implementation of new or additional infrastructure technology to augment and improve infrastructure
service based on business objectives
Implement a ticketing system and Manage, monitor, repair all Information Technology resources
Advise and recommend IT strategies based upon business objectives, experience and thorough research
Work with applications and modify them to meet custom needs, specifically with web-based applications
Evaluate, make recommendations on, and manage vendors and 3rd party providers
Computer and Information Services Manager
Austin Foam Plastics
08/2002 to 03/2014
Pflugerville, TX
Plan, direct and coordinate all facets of IT systems and networks, electronic data processing, information
services, systems analysis, and computer programming.
Supervise CIS personnel while continuously managin g technical resource engagem e nts to support
implementation of technical project plans.
Delive r high quality services enterprise-wid e to satisfy growing business intelligence depende nce.
Align businesses technical capabilities with flexibility and mobility requirements.
Ensure highest levels of network system resource availability.
Produc e business intelligence reporting services environment to conform to internal and external customer
informational data demands
Develop and interpret organizational goals, policies, and procedures relating to technology.
Control operational budget and expenditures. Oversee execution of organizational policies.
Coordinate with senior manag eme nt regarding status of information services and systems.
Liaise with IT vendors to ensure attainment of business objectives.
Direct departm ent operations, analyze workflow, establish priorities, develop standard operating procedures and
best practices, and define standards and deadlines.
Assess and recommend adoption of new technologies to support and meet business requirements.
Develop, review, and certify all backup and disaster recovery procedures and plans.
Manage all aspects of computer information resources for data security and control, strategic computing, and
disaster recovery.
3. Education and Professional Development
High School Diploma 1999
La Marque High School La Marque, TX
Associate s Degree: IT Network Administration
Micro-Computer Technical Institute
CompTIA A+ Certified
CompTIA Network+ Certified
Cisco Networking and Security Classes
Manag e Engine Training on OpMana ger, Service Desk AD Manag e and AD Auditing
Track-IT Help Desk Administration, Microsoft PowerShell
Office 365 Migration and Management
MS Active Directory Services and WSUS
VMWare VSphere training Modules
Citrix Xen App 5 and 6 Administration
Google Apps for Business and Postini
Commvault Backup Solution Implementation
Dell Equallogics SAN Environment / VMWare Impact Implementation
Technical Skills
Multi-Tier Strategy for Information Security Services
Business Intelligence and Data Presentation Skills
Cloud and Distributed Computing, IT Services Agility
Storage Systems and Manag em ent, SAN Replications
VMware ESXi, Vsphere, Vcenter, Citrix, Virtualization
Xen App, MS Hyper-V, MS RDP Services
Windows Domain Services, Active Directory Management, GPO Managem ent
TCP/IP, DNS, Telnet, SSH, SNMP, DHCP, FTP, WINS, TFTP
Cisco Routers, Cisco/Barracuda Firewalls, Cisco/Dell Switches, Meraki/Cisco Wireless Access Points
OP Manager, Service Desk, Nagios , Monitor IT, AD Audit
Amazon Web Services, Microsoft Office 365, Google Apps for Business, Rackspace cloud Services
Consulting and Technical Resources Management
2001
Nassau Bay, TX