This is confidential and proprietary information of Butler Street
Holdings, LLC. Any reproduction or use without the expre...
This is confidential and proprietary information of Butler Street
Holdings, LLC. Any reproduction or use without the expre...
This is confidential and proprietary information of Butler Street
Holdings, LLC. Any reproduction or use without the expre...
This is confidential and proprietary information of Butler Street
Holdings, LLC. Any reproduction or use without the expre...
This is confidential and proprietary information of Butler Street
Holdings, LLC. Any reproduction or use without the expre...
This is confidential and proprietary information of Butler Street
Holdings, LLC. Any reproduction or use without the expre...
This is confidential and proprietary information of Butler Street
Holdings, LLC. Any reproduction or use without the expre...
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Three Steps to Growing Revenue using Net Promoter Score

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Net Promoter Score is the greatest predictor of future revenue and client retention. Learn why NPS is the defacto standard that leading companies use to measure customer loyalty.

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Three Steps to Growing Revenue using Net Promoter Score

  1. 1. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. THREE STEPS TO REVENUE GROWTH Using Net Promoter™ Score
  2. 2. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. A Walk Through The Info[Graphic] Understanding NPS Make NPS Part Of Your Culture Commit to Analyzing the Data Take Action! 2
  3. 3. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. What is NPS? 3 One Simple Question  That Lets You Understand  Customer Loyalty
  4. 4. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. When Your People Understand This, They Are More Aware Of Their Individual Impact On Revenue 4
  5. 5. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. Make It Specific to Operating Units and Individuals Understand the Correlation to Performance Identify Common Themes That Can Be Addressed 5
  6. 6. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. Engage Your Customers Leverage Promoter Referrals Correct Detractor Challenges Accelerate Relationships with Passives 6 1 2 3
  7. 7. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. www.aremyclientsloyal.com This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited. THANK YOU! 7

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