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Chapter 10:
Compensation
Management
Compensation
• Total of an employee’s pay and benefits
• Costs are frequently 65% to 70% of total
production costs in today’s firms.
• Affects process of attracting and retaining
employees.
– Firms should design system to meet various
needs of employees.
– Poor compensation management practices
produce negative effects on performance.
2Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Compensation System
• Includes anything that employees may
value and desire and that employers can
offer in exchange.
• Compensation Components
– Rewards that can be classified as monetary
and in-kind payments
• Non-Compensation Components
– Rewards other than monetary and in-kind
payments (e.g., company cafeterias and
gyms)
3Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Motivation and Compensation
Planning
• Goal of Compensation: To motivate
employees to perform what the firm needs
• Expectancy Theory: Developed by
Victor Vroom at Yale, who postulated that
employees believe rewards for
accomplishing a task are worth the effort
– Clearly define goals and how to achieve them.
– Tie performance to rewards.
– Be sure rewards have value to employees.
– Make sure management does what it says it
will.
4Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Exhibit 10-1: Expectancy
Theory and Compensation
5Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Motivation and Compensation
Planning
• Equity Theory – J. Stacy Adams developed
that employees are motivated when the ratio of
their perceived outcomes to inputs is at least
roughly equal to other referent individuals.
– Employees who perceive being under-rewarded
decrease inputs and increase outcomes.
– Employees who perceive being over-rewarded
are not usually bothered.
• Employees who perceive being equitably
rewarded will continue to perform if content
that their incomes and outputs are in balance.
6Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Types of Compensation
• Base Pay: Wages paid on an hourly basis;
salary based on a time period
• Wage and Salary Add-Ons: Includes overtime
pay, shift differential, premium pay for working
weekends and holidays, etc.
• Incentive Pay (“Variable Pay”): Otherwise
known as “pay for performance”; commonly
includes piecework in production and
commission sales
• Benefits: Indirect compensation that provides
something of value to employee
7Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Direct Versus Indirect
Compensation
• Direct Compensation
– Base pay, salary add-ons, and incentive
pay—all of which appear in a pay check
• Indirect Compensation
– Provides something of value to employee
(i.e., benefits), such as sickness and
accident protection, retirement pay
contributions, cafeteria services, company
physicals
8Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Organizational Philosophy 
Decisions
• Ability to Pay
– What is your company’s pay policy?
– Are employees viewed as assets or investments?
– What types of compensation are offered?
– Pay for performance or for longevity (seniority)?
– Skill-based or competency-based?
– At, above, or below the Market–Efficiency Wage
Theory ?
• Wage Compression
• Pay Secrecy/ Rights to Privacy
9Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Legal and Fairness Issues
in Compensation
• Firms must offer equal pay for equal
work unless there is a difference in
productivity, seniority, merit, or other
factors “other than sex.”
10Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Exhibit 10-2: Major EEO
Laws and Legal Concepts
11Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Fair Labor Standards Act
(FLSA) of 1938 (Amended)
• Covers minimum wage, overtime
issues, and child labor rules for most
U.S.-based businesses.
• Minimum wage is the lowest hourly rate
of pay generally permissible by federal
law.
• Employees with specific duties are
exempt from minimum wage, overtime,
and child labor rules.
12Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Overtime
• Federally mandated, higher-than-
minimum wage, required for nonexempt
employees if they work more than 40
hours/week
• Currently set by FLSA as “time and a
half,” or 150% of employee’s normal
wages
13Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
See Exhibit 10-3: Duties Tests
for General Employee
Exemptions (p. 256)
• Executive Exemption
• Professional Exemption (Learned or
Creative)
• Administrative Exemption
• Outside Sales Exemption
• Computer Employee Exemption
14Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
FLSA and Child Labor
• 14- and 15-Year-Olds: may work outside
school hours no more than “3 hours on a
school day, 18 hours in a school week, 8
hours on a non-school day, and 40 hours
in a non-school week”; permissible work
hours also restricted
• 16- and 17-Year-Olds: cannot be
employed in hazardous jobs, but their
work hours are unrestricted
• Individuals 18 or Older: can be hired for
all work
15Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Employee Misclassification
Under the FLSA
• Misclassification of employees as exempt
from minimum wage or overtime is one of
the most common areas where companies
get into serious trouble.
• Just paying an employee a “salary” and
then working that person for unlimited
hours is obviously illegal under the
general exemption FLSA rules noted
above.
16Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Pay Equity and Comparable
Worth
• Comparable Worth
– When jobs are distinctly different but entail
similar levels of ability, responsibility, skills,
and working conditions, they are of equal
value and should have same pay scale.
– The concept is broader than “equal pay for
equal work” because the work need only
be similar, not the same.
17Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Other Legal Issues
• Mandatory employee pension and benefits
legislation also includes the following:
– Social Security
– Workers’ compensation
– Unemployment insurance
– Family and Medical Leave Act (FMLA)
– Patient Protection and Affordable Care Act (ACA)
– Employee Retirement Income Security Act
(ERISA)
– Health Insurance Portability and Accountability
Act (HIPPA)
18Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Job Evaluation
• Determining worth of each position relative to
other positions.
• Job Ranking – Subjectively ordering jobs from
lowest to highest or vice versa in terms of
value to company
• Point-Factor – Objectively breaking down job
into “compensable factors” and applying points
to factors based on job’s level of difficulty
• Factor Comparison – Analyzing and ranking
“compensable factors” of benchmark jobs in
pay surveys and ranking firm’s jobs against
benchmark
19Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Exhibit 10-4:
Creation of a
Pay
Structure
and
Individual
Pay Rates
20Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Job Structure and Pay Levels
• Pay structure creates a hierarchy of jobs
and their rates of pay within the
organization. It is made up of job
structures and pay levels.
• Job structure is stacking up jobs in
organization from lowest to highest levels.
• Pay levels provide minimum to maximum
pay for a group or subset of jobs in
organization.
21Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Creation of Pay Levels
• A single pay level, or “pay grade,” applies
to many different jobs.
• Each pay level has a maximum and
minimum pay rate.
• Pay rates are determined by comparisons
with Labor Market Competition (minimum
pay level), Product Market Competition
(top pay level), supply and demand, and
insure equity.
22Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Exhibit 10-5: Supply and
Demand Curve
23Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Exhibit 10-6: Product Market
Competition Limits
24Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Exhibit 10-7: Pay Levels
25Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Exhibit 10-8: Pay Structure
26Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Delayering and Broadbanding
• Delayering: Changing company
structure to rid vertical hierarchy
(reporting levels); process of “flattening”
hierarchical levels found in command
and control organizational structures
• Broadbanding: Combining multiple
pay levels into one
27Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Exhibit 10-9: Broadbanding of
Multiple Pay Levels
28Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
Trends and Issues in HRM
• A Shift From Base Pay to Variable Pay
– One of the biggest reasons is to lower the
risk to the company when markets fail or
economies go into recession.
• The Technology of Compensation
– Since compensation is typically one of the
largest costs in most organizations,
management needs to be mindful of what
it gets for its money.
29Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.

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BSAD 310 Spring 2017 - CH 10

  • 2. Compensation • Total of an employee’s pay and benefits • Costs are frequently 65% to 70% of total production costs in today’s firms. • Affects process of attracting and retaining employees. – Firms should design system to meet various needs of employees. – Poor compensation management practices produce negative effects on performance. 2Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 3. Compensation System • Includes anything that employees may value and desire and that employers can offer in exchange. • Compensation Components – Rewards that can be classified as monetary and in-kind payments • Non-Compensation Components – Rewards other than monetary and in-kind payments (e.g., company cafeterias and gyms) 3Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 4. Motivation and Compensation Planning • Goal of Compensation: To motivate employees to perform what the firm needs • Expectancy Theory: Developed by Victor Vroom at Yale, who postulated that employees believe rewards for accomplishing a task are worth the effort – Clearly define goals and how to achieve them. – Tie performance to rewards. – Be sure rewards have value to employees. – Make sure management does what it says it will. 4Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 5. Exhibit 10-1: Expectancy Theory and Compensation 5Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 6. Motivation and Compensation Planning • Equity Theory – J. Stacy Adams developed that employees are motivated when the ratio of their perceived outcomes to inputs is at least roughly equal to other referent individuals. – Employees who perceive being under-rewarded decrease inputs and increase outcomes. – Employees who perceive being over-rewarded are not usually bothered. • Employees who perceive being equitably rewarded will continue to perform if content that their incomes and outputs are in balance. 6Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 7. Types of Compensation • Base Pay: Wages paid on an hourly basis; salary based on a time period • Wage and Salary Add-Ons: Includes overtime pay, shift differential, premium pay for working weekends and holidays, etc. • Incentive Pay (“Variable Pay”): Otherwise known as “pay for performance”; commonly includes piecework in production and commission sales • Benefits: Indirect compensation that provides something of value to employee 7Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 8. Direct Versus Indirect Compensation • Direct Compensation – Base pay, salary add-ons, and incentive pay—all of which appear in a pay check • Indirect Compensation – Provides something of value to employee (i.e., benefits), such as sickness and accident protection, retirement pay contributions, cafeteria services, company physicals 8Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 9. Organizational Philosophy  Decisions • Ability to Pay – What is your company’s pay policy? – Are employees viewed as assets or investments? – What types of compensation are offered? – Pay for performance or for longevity (seniority)? – Skill-based or competency-based? – At, above, or below the Market–Efficiency Wage Theory ? • Wage Compression • Pay Secrecy/ Rights to Privacy 9Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 10. Legal and Fairness Issues in Compensation • Firms must offer equal pay for equal work unless there is a difference in productivity, seniority, merit, or other factors “other than sex.” 10Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 11. Exhibit 10-2: Major EEO Laws and Legal Concepts 11Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 12. Fair Labor Standards Act (FLSA) of 1938 (Amended) • Covers minimum wage, overtime issues, and child labor rules for most U.S.-based businesses. • Minimum wage is the lowest hourly rate of pay generally permissible by federal law. • Employees with specific duties are exempt from minimum wage, overtime, and child labor rules. 12Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 13. Overtime • Federally mandated, higher-than- minimum wage, required for nonexempt employees if they work more than 40 hours/week • Currently set by FLSA as “time and a half,” or 150% of employee’s normal wages 13Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 14. See Exhibit 10-3: Duties Tests for General Employee Exemptions (p. 256) • Executive Exemption • Professional Exemption (Learned or Creative) • Administrative Exemption • Outside Sales Exemption • Computer Employee Exemption 14Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 15. FLSA and Child Labor • 14- and 15-Year-Olds: may work outside school hours no more than “3 hours on a school day, 18 hours in a school week, 8 hours on a non-school day, and 40 hours in a non-school week”; permissible work hours also restricted • 16- and 17-Year-Olds: cannot be employed in hazardous jobs, but their work hours are unrestricted • Individuals 18 or Older: can be hired for all work 15Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 16. Employee Misclassification Under the FLSA • Misclassification of employees as exempt from minimum wage or overtime is one of the most common areas where companies get into serious trouble. • Just paying an employee a “salary” and then working that person for unlimited hours is obviously illegal under the general exemption FLSA rules noted above. 16Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 17. Pay Equity and Comparable Worth • Comparable Worth – When jobs are distinctly different but entail similar levels of ability, responsibility, skills, and working conditions, they are of equal value and should have same pay scale. – The concept is broader than “equal pay for equal work” because the work need only be similar, not the same. 17Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 18. Other Legal Issues • Mandatory employee pension and benefits legislation also includes the following: – Social Security – Workers’ compensation – Unemployment insurance – Family and Medical Leave Act (FMLA) – Patient Protection and Affordable Care Act (ACA) – Employee Retirement Income Security Act (ERISA) – Health Insurance Portability and Accountability Act (HIPPA) 18Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 19. Job Evaluation • Determining worth of each position relative to other positions. • Job Ranking – Subjectively ordering jobs from lowest to highest or vice versa in terms of value to company • Point-Factor – Objectively breaking down job into “compensable factors” and applying points to factors based on job’s level of difficulty • Factor Comparison – Analyzing and ranking “compensable factors” of benchmark jobs in pay surveys and ranking firm’s jobs against benchmark 19Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 20. Exhibit 10-4: Creation of a Pay Structure and Individual Pay Rates 20Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 21. Job Structure and Pay Levels • Pay structure creates a hierarchy of jobs and their rates of pay within the organization. It is made up of job structures and pay levels. • Job structure is stacking up jobs in organization from lowest to highest levels. • Pay levels provide minimum to maximum pay for a group or subset of jobs in organization. 21Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 22. Creation of Pay Levels • A single pay level, or “pay grade,” applies to many different jobs. • Each pay level has a maximum and minimum pay rate. • Pay rates are determined by comparisons with Labor Market Competition (minimum pay level), Product Market Competition (top pay level), supply and demand, and insure equity. 22Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 23. Exhibit 10-5: Supply and Demand Curve 23Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 24. Exhibit 10-6: Product Market Competition Limits 24Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 25. Exhibit 10-7: Pay Levels 25Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 26. Exhibit 10-8: Pay Structure 26Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 27. Delayering and Broadbanding • Delayering: Changing company structure to rid vertical hierarchy (reporting levels); process of “flattening” hierarchical levels found in command and control organizational structures • Broadbanding: Combining multiple pay levels into one 27Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 28. Exhibit 10-9: Broadbanding of Multiple Pay Levels 28Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.
  • 29. Trends and Issues in HRM • A Shift From Base Pay to Variable Pay – One of the biggest reasons is to lower the risk to the company when markets fail or economies go into recession. • The Technology of Compensation – Since compensation is typically one of the largest costs in most organizations, management needs to be mindful of what it gets for its money. 29Lussier and Hendon, Fundamentals of Human Resource Management. Š 2017, SAGE Publications.