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© Pink Elephant, 2016. All Rights Reserved.
Kuala Lumpur, March 10, 2016
PORTFOLIO OVERVIEW
Pink Elephant Asia
1
© Pink Elephant, 2016. All Rights Reserved. 2
How Do You Know Pink Elephant?
© Pink Elephant, 2016. All Rights Reserved.
Leading the Way in IT Best Practices
A premier global training, consulting and
conference service provider, Pink Elephant has an
undisputed reputation for leading the way. We’re
proud of our pioneering and innovative spirit, which
has enabled us to introduce and spearhead many
revolutionary concepts and programs since our
inception forty years ago.
Mission Statement
Translating Knowledge into Results
3
About Pink Elephant
© Pink Elephant, 2016. All Rights Reserved. 4
Global Service Provider
Nederland
Naarden, ’s-Hertogenbosch, Breda
Spanje
Barcelona
Denemarken
Kopenhagen
China
Hong Kong
Nieuw Zeeland
Auckland
Australië
Sydney
Singapore
UK
Reading,Berkshire
Canada
Toronto,Ontario
Maleisië
Kuala Lumpur
Brazilië
Brasilia, Sao Paulo
Mexico
Mexico City
Verenigde Staten
San Fransisco
Zuid Afrika
Johannesburg
© Pink Elephant, 2016. All Rights Reserved. 5
Our Services: IT Best Practices
• Change
Management
• IT Service
Management
• Project and Program
Management
• IT Governance
Education
• IT Strategy
• IT Service
Management
• Project and Program
Management
• IT Governance
Consulting
• PinkATLAS
• PinkSELECT
• PinkREADY
• PinkSCAN
• PinkGOVERN
Products
• PinkASIA
• PinkSUMMIT
Conferences
• Managed Services
• Out of Hours
Support
Managed Services
© Pink Elephant, 2016. All Rights Reserved. 6
Education: 4 Domains of Expertise
© Pink Elephant, 2016. All Rights Reserved.
Program Program Highlights
Dealing with change and more importantly, the impact of change is a high
priority for all organizations. The Change Management Certification has
been developed by APMG in partnership with the Change Management
Institute (CMI), an independent, global professional association of Change
Managers.
Business Relationship Management (BRM) embodies a set of
competencies (knowledge, skills, and behaviors) to foster an effective
business value-producing relationship between a service provider and its
business partners. These competencies can be leveraged through
organizational roles (e.g. in an IT organization, the CIO typically has a role
of BRM for the enterprise), a discipline (e.g. all business partner facing
service provider roles should be skilled in Business Relationship
Management), and an organizational capability
7
Education: Business Portfolio
© Pink Elephant, 2016. All Rights Reserved.
Program Program Highlights
ITIL® is the only consistent and comprehensive documentation of best
practice for IT Service Management. Used by many hundreds of
organizations around the world, a whole ITIL philosophy has grown up
around the guidance contained within the ITIL books and the supporting
professional qualification scheme.
IT Asset Management (ITAM) is gaining widespread adoption around the
globe. As IT expenditures continue to grow along with core IT functions
becoming available as a service and as regulatory and licensing pressures
continue to increase, individuals involved in IT Asset Management need to
become more specialized and more skilled.
Administered by APMG-International on behalf of SDI®, these industry-
proven and internationally recognized certifications can help you get
ahead throughout your IT support career. The certifications are based on
the SDI Professional Standards, reviewed and updated every 3 years by a
committee of industry experts, service management professionals and
practitioners to reflect the latest industry developments and best practices.
Lean IT is an extension of Lean Principles, applied in an IT environment.
The approach is a way of thinking and acting, focussing heavily on
organizational culture. Lean IT is associated with the development and
management of Information Technology products and services.
8
Education: IT Portfolio
© Pink Elephant, 2016. All Rights Reserved.
Program Program Highlights
PRINCE2® (PRojects IN Controlled Environments) is a process-based
approach for project management providing an easily tailored and scalable
method for the management of all types of projects. The method is the de-
facto standard for project management in the UK and is practiced
worldwide.
Managing Successful Programmes (MSP) was developed as a best
practice guide on Programme Management. The guide comprises a set of
Principles and a set of Processes for use when managing a programme.
MSP represents proven programme management best practice in the
successful delivery of transformational change through the application of
programme management.
The focus of agile project management is on developing solutions
incrementally enabling project teams to react effectively to changing
requirements, whilst empowering project personnel and encouraging
increased collaboration and ownership. The guidance is based on DSDM
Consortium's Agile Project Framework and is underpinned by DSDM's
eight principles for effective agile project delivery.
9
Education: Program & Project Management
© Pink Elephant, 2016. All Rights Reserved.
Program Program Highlights
COBIT 5 is the latest edition of ISACA's globally accepted framework. It
provides an end-to-end business view of the governance of enterprise IT,
reflecting the central role of information and technology in creating value
for enterprises of all sizes. The principles, practices, analytical tools and
models found in COBIT 5 embody thought leadership and guidance from
business, IT and governance experts around the world.
The Sourcing Governance Foundation course provides a basic knowledge
of what the main concepts of Outsourcing and Sourcing Governance are
and how they can be applied. Best practice shows that implementing and
operating a Sourcing Governance Function will require staff awareness
and understanding of the key principles and concepts of outsourcing and
sourcing governance. In this course an interactive approach is used
combining lecture, discussion and exercises.
10
Education: Governance
© Pink Elephant, 2016. All Rights Reserved. 11
Consulting: PinkGOVERN™ Model
• Integrated approach for
all IT Best Practices
• Subdivided in Alignment,
Performance and Risk
• Single model for
translating business
strategy into IT results.
PinkGOVERN™
© Pink Elephant, 2016. All Rights Reserved. 12
Pink Products: Award Winning Solutions
© Pink Elephant, 2016. All Rights Reserved. 13
Conferences: Sharpen the Mind
© Pink Elephant, 2016. All Rights Reserved. 14
Managed Services
© Pink Elephant, 2016. All Rights Reserved. 15
Our Services: IT Best Practices
• Change
Management
• IT Service
Management
• Project and Program
Management
• IT Governance
Education
• IT Strategy
• IT Service
Management
• Project and Program
Management
• IT Governance
Consulting
• PinkATLAS
• PinkSELECT
• PinkREADY
• PinkSCAN
• PinkGOVERN
Products
• PinkASIA
• PinkSUMMIT
Conferences
• Managed Services
• Out of Hours
Support
Managed Services
© Pink Elephant, 2016. All Rights Reserved.
Jan-Willem Middelburg
Regional Director Asia
jw.middelburg@pinkelephant.com
nl.linkedin.com/in/jwmiddelburg
twitter.com/jwmiddelburg
www.slideshare.net/JWMiddelburg
Thank You Very Much!

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Leading IT Best Practices Provider Portfolio Overview

  • 1. © Pink Elephant, 2016. All Rights Reserved. Kuala Lumpur, March 10, 2016 PORTFOLIO OVERVIEW Pink Elephant Asia 1
  • 2. © Pink Elephant, 2016. All Rights Reserved. 2 How Do You Know Pink Elephant?
  • 3. © Pink Elephant, 2016. All Rights Reserved. Leading the Way in IT Best Practices A premier global training, consulting and conference service provider, Pink Elephant has an undisputed reputation for leading the way. We’re proud of our pioneering and innovative spirit, which has enabled us to introduce and spearhead many revolutionary concepts and programs since our inception forty years ago. Mission Statement Translating Knowledge into Results 3 About Pink Elephant
  • 4. © Pink Elephant, 2016. All Rights Reserved. 4 Global Service Provider Nederland Naarden, ’s-Hertogenbosch, Breda Spanje Barcelona Denemarken Kopenhagen China Hong Kong Nieuw Zeeland Auckland Australië Sydney Singapore UK Reading,Berkshire Canada Toronto,Ontario Maleisië Kuala Lumpur Brazilië Brasilia, Sao Paulo Mexico Mexico City Verenigde Staten San Fransisco Zuid Afrika Johannesburg
  • 5. © Pink Elephant, 2016. All Rights Reserved. 5 Our Services: IT Best Practices • Change Management • IT Service Management • Project and Program Management • IT Governance Education • IT Strategy • IT Service Management • Project and Program Management • IT Governance Consulting • PinkATLAS • PinkSELECT • PinkREADY • PinkSCAN • PinkGOVERN Products • PinkASIA • PinkSUMMIT Conferences • Managed Services • Out of Hours Support Managed Services
  • 6. © Pink Elephant, 2016. All Rights Reserved. 6 Education: 4 Domains of Expertise
  • 7. © Pink Elephant, 2016. All Rights Reserved. Program Program Highlights Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of Change Managers. Business Relationship Management (BRM) embodies a set of competencies (knowledge, skills, and behaviors) to foster an effective business value-producing relationship between a service provider and its business partners. These competencies can be leveraged through organizational roles (e.g. in an IT organization, the CIO typically has a role of BRM for the enterprise), a discipline (e.g. all business partner facing service provider roles should be skilled in Business Relationship Management), and an organizational capability 7 Education: Business Portfolio
  • 8. © Pink Elephant, 2016. All Rights Reserved. Program Program Highlights ITIL® is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by many hundreds of organizations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting professional qualification scheme. IT Asset Management (ITAM) is gaining widespread adoption around the globe. As IT expenditures continue to grow along with core IT functions becoming available as a service and as regulatory and licensing pressures continue to increase, individuals involved in IT Asset Management need to become more specialized and more skilled. Administered by APMG-International on behalf of SDI®, these industry- proven and internationally recognized certifications can help you get ahead throughout your IT support career. The certifications are based on the SDI Professional Standards, reviewed and updated every 3 years by a committee of industry experts, service management professionals and practitioners to reflect the latest industry developments and best practices. Lean IT is an extension of Lean Principles, applied in an IT environment. The approach is a way of thinking and acting, focussing heavily on organizational culture. Lean IT is associated with the development and management of Information Technology products and services. 8 Education: IT Portfolio
  • 9. © Pink Elephant, 2016. All Rights Reserved. Program Program Highlights PRINCE2® (PRojects IN Controlled Environments) is a process-based approach for project management providing an easily tailored and scalable method for the management of all types of projects. The method is the de- facto standard for project management in the UK and is practiced worldwide. Managing Successful Programmes (MSP) was developed as a best practice guide on Programme Management. The guide comprises a set of Principles and a set of Processes for use when managing a programme. MSP represents proven programme management best practice in the successful delivery of transformational change through the application of programme management. The focus of agile project management is on developing solutions incrementally enabling project teams to react effectively to changing requirements, whilst empowering project personnel and encouraging increased collaboration and ownership. The guidance is based on DSDM Consortium's Agile Project Framework and is underpinned by DSDM's eight principles for effective agile project delivery. 9 Education: Program & Project Management
  • 10. © Pink Elephant, 2016. All Rights Reserved. Program Program Highlights COBIT 5 is the latest edition of ISACA's globally accepted framework. It provides an end-to-end business view of the governance of enterprise IT, reflecting the central role of information and technology in creating value for enterprises of all sizes. The principles, practices, analytical tools and models found in COBIT 5 embody thought leadership and guidance from business, IT and governance experts around the world. The Sourcing Governance Foundation course provides a basic knowledge of what the main concepts of Outsourcing and Sourcing Governance are and how they can be applied. Best practice shows that implementing and operating a Sourcing Governance Function will require staff awareness and understanding of the key principles and concepts of outsourcing and sourcing governance. In this course an interactive approach is used combining lecture, discussion and exercises. 10 Education: Governance
  • 11. © Pink Elephant, 2016. All Rights Reserved. 11 Consulting: PinkGOVERN™ Model • Integrated approach for all IT Best Practices • Subdivided in Alignment, Performance and Risk • Single model for translating business strategy into IT results. PinkGOVERN™
  • 12. © Pink Elephant, 2016. All Rights Reserved. 12 Pink Products: Award Winning Solutions
  • 13. © Pink Elephant, 2016. All Rights Reserved. 13 Conferences: Sharpen the Mind
  • 14. © Pink Elephant, 2016. All Rights Reserved. 14 Managed Services
  • 15. © Pink Elephant, 2016. All Rights Reserved. 15 Our Services: IT Best Practices • Change Management • IT Service Management • Project and Program Management • IT Governance Education • IT Strategy • IT Service Management • Project and Program Management • IT Governance Consulting • PinkATLAS • PinkSELECT • PinkREADY • PinkSCAN • PinkGOVERN Products • PinkASIA • PinkSUMMIT Conferences • Managed Services • Out of Hours Support Managed Services
  • 16. © Pink Elephant, 2016. All Rights Reserved. Jan-Willem Middelburg Regional Director Asia jw.middelburg@pinkelephant.com nl.linkedin.com/in/jwmiddelburg twitter.com/jwmiddelburg www.slideshare.net/JWMiddelburg Thank You Very Much!