This is my presentation at the ISPE Conference : http://www.ispe.org/2013-ispe-executive-forum/conference-schedule It focuses on the 5 leadership moves that we describe in The Hitchhiker's Guide to Lean (www.hitchhikersguidetolean.com)

1. People Need
Leadership, Not
Management:
5 Leadership Moves for Lean
Jamie Flinchbaugh
Co-Founder
Lean Learning Center

2. Leadership Move One:
Leaders Must be Teachers
“Leadership and
Learning are
indispensable
to each other.”
- John F. Kennedy

3. Leadership Move Two:
Build Tension, Not Stress
IDEAL
STATE “The first responsibility
of a leader is to
define current reality.
The last is to
say thank you.
In between, the
leader is a servant.”
- Max DePree
CURRENT
REALITY

4. Leadership Move Three:
Eliminate Both Fear and Comfort
“Do not let
what you cannot
do interfere with
what you
can do.”
- John Wooden

5. Leadership Move Four:
Lead Through Visible Participation, Not
Proclamation
“Practice
is the best of
all instructors”
- Publius
Syrus

6. Leadership Move Five:
Build Lean into Your Personal Practices
“You must
be the change
you wish to see
in the world”
- Gandhi

7. Questions?
Jamie Flinchbaugh
The Lean Learning Center
www.LeanLearningCenter.com
www.JamieFlinchbaugh.com
Jamie@LeanLearningCenter.com