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When	
  Digital	
  Meets	
  Physical	
  –	
  Augmented	
  Reality	
  
Set	
  For	
  Massive	
  Growth	
  
	
  
Author:	
  James	
  Towers,	
  Founding	
  Partner,	
  16K	
  Agency	
  –	
  Stockholm,	
  Sweden.	
  
	
  
Marketers	
  need	
  to	
  understand	
  the	
  frontier	
  that	
  is	
  
Augmented	
  Reality,	
  as	
  its	
  growth	
  in	
  the	
  next	
  1-­‐3	
  
years	
  will	
  make	
  or	
  break	
  brands.	
  	
  
	
  
Augmented	
  Reality	
  has	
  been	
  associated	
  with	
  the	
  likes	
  of	
  Bond	
  and	
  Sci-­‐Fi	
  films	
  for	
  
decades.	
  Its	
  first	
  notable	
  application	
  in	
  the	
  public	
  eye	
  was	
  in	
  1975	
  where	
  graphic	
  
overlays	
  were	
  used	
  with	
  the	
  nightly	
  weather	
  reports.	
  In	
  its	
  true	
  form,	
  
Augmented	
  Reality	
  is	
  digital	
  technology	
  that	
  enhances	
  or	
  ‘augments’	
  the	
  physical	
  
world.	
  Only	
  now	
  are	
  brands	
  starting	
  to	
  see	
  the	
  path	
  to	
  heightened	
  consumer	
  
engagement	
  and	
  monetisation,	
  which	
  is	
  about	
  to	
  fuel	
  enormous	
  growth	
  as	
  the	
  
technology	
  becomes	
  mainstream.	
  	
  
	
  
Predicted	
  Growth	
  and	
  Market	
  Size	
  
Driven	
  by	
  the	
  rapid	
  rise	
  of	
  smartphone,	
  mobile	
  tablet	
  device	
  penetration	
  and	
  
advancements	
  in	
  mobile	
  Internet,	
  the	
  Augmented	
  Reality	
  (AR)	
  market	
  has	
  a	
  
projected	
  global	
  growth	
  figure	
  of	
  $5.2B	
  US,	
  which	
  will	
  be	
  realised	
  by	
  the	
  end	
  of	
  
2016.	
  By	
  2018	
  there	
  will	
  be	
  200	
  million	
  individual	
  AR	
  smartphone	
  application	
  
users.	
  And	
  by	
  2020,	
  100	
  million	
  automobiles	
  will	
  have	
  active	
  AR	
  displays	
  on	
  
board.	
  That’s	
  a	
  swell	
  that	
  some	
  brands	
  are	
  already	
  starting	
  to	
  paddle	
  into	
  and	
  the	
  
spoils	
  will	
  go	
  those	
  that	
  get	
  their	
  hair	
  wet	
  early.	
  	
  	
  
	
  
Some	
  of	
  the	
  brands	
  that	
  are	
  leading	
  the	
  charge	
  into	
  AR	
  are	
  Lego,	
  GE,	
  Kraft,	
  
L’Oreal,	
  Volkswagen,	
  Emirates	
  and	
  The	
  Body	
  Shop	
  to	
  name	
  a	
  few.	
  German	
  print	
  
and	
  communications	
  giant,	
  Bauer	
  Media	
  Group,	
  have	
  invested	
  significantly	
  in	
  the	
  
adoption	
  and	
  development	
  of	
  the	
  AR	
  application,	
  Viewa.	
  The	
  Viewa	
  application	
  
has	
  now	
  eclipsed	
  over	
  1	
  million	
  downloads	
  and	
  gloats	
  an	
  average	
  CTR	
  of	
  7%	
  per	
  
execution,	
  far	
  outreaching	
  the	
  average	
  Facebook	
  campaign	
  of	
  4.5%	
  or	
  the	
  
underwhelming	
  standard	
  of	
  digital	
  banner	
  ads	
  being	
  just	
  0.07%.	
  	
  	
  	
  
	
  
The	
  Dawn	
  of	
  the	
  AR	
  Specialist	
  Media	
  Agency	
  
Traditional	
  media	
  agencies	
  have	
  been	
  slow	
  to	
  navigate	
  advancements	
  in	
  AR	
  
technology.	
  In	
  many	
  cases	
  the	
  innovation	
  seen	
  from	
  companies	
  is	
  driven	
  via	
  the	
  
actual	
  brands	
  themselves	
  looking	
  to	
  gain	
  the	
  edge	
  over	
  their	
  competitors.	
  The	
  
freshly	
  launched	
  16K	
  Agency	
  is	
  a	
  media	
  agency	
  specialising	
  in	
  AR	
  within	
  the	
  
media	
  and	
  retail	
  industries	
  of	
  the	
  Nordic	
  region.	
  Established	
  in	
  Stockholm	
  in	
  
early	
  2015,	
  16K	
  Agency	
  have	
  adopted	
  AR	
  technology	
  and	
  are	
  now	
  introducing	
  it	
  
to	
  brands	
  and	
  media	
  owners	
  in	
  Sweden,	
  Denmark,	
  Norway,	
  Finland	
  and	
  Iceland.	
  	
  
	
  
	
  	
  
	
  
What	
  It	
  Means	
  For	
  Brands	
  
Marketers	
  know	
  that	
  brand	
  experience	
  and	
  high	
  engagement	
  is	
  the	
  key	
  to	
  
modern	
  day	
  marketing	
  success.	
  Richer	
  web	
  and	
  fluent	
  mobile	
  experience	
  are	
  
essential	
  tools	
  needed	
  to	
  fight	
  for	
  consumer’s	
  fickle	
  attention.	
  AR	
  delivers	
  a	
  
platform	
  where	
  consumers	
  can	
  now	
  have	
  rich	
  digital	
  engagement	
  with	
  any	
  
physical	
  brand	
  touch	
  points	
  like,	
  products,	
  print	
  media,	
  outdoor,	
  POS,	
  transit	
  or	
  
experiential	
  displays.	
  This	
  is	
  making	
  the	
  path	
  to	
  purchase	
  far	
  shorter	
  and	
  far	
  
more	
  personalised	
  for	
  the	
  consumer.	
  	
  
	
  
Media	
  owners	
  with	
  print	
  or	
  physical	
  assets	
  are	
  seeing	
  a	
  three-­‐fold	
  benefit.	
  
Firstly,	
  their	
  advertisers	
  can	
  now	
  integrate	
  digital	
  retail	
  opportunities	
  directly	
  
from	
  their	
  print	
  executions.	
  This	
  is	
  giving	
  publishers	
  a	
  hand	
  in	
  the	
  pocket	
  of	
  
ever-­‐expanding	
  digital	
  budgets.	
  Secondly,	
  the	
  editorial	
  content	
  can	
  be	
  enriched	
  
with	
  greater	
  digital	
  experiences	
  like	
  video,	
  links	
  to	
  related	
  content,	
  online	
  
destinations,	
  competitions,	
  extended	
  photo	
  galleries	
  and	
  more.	
  Thirdly,	
  brands	
  
can	
  now	
  have	
  highly	
  accurate	
  and	
  real-­‐time	
  engagement	
  data	
  over	
  media	
  
channels	
  that	
  were,	
  historically,	
  extremely	
  expensive	
  and	
  difficult	
  to	
  gauge.	
  	
  	
  	
  
	
  
Outdoor	
  Media	
  owners	
  are	
  essentially	
  now	
  the	
  landlords	
  of	
  1,000’s	
  of	
  mobile	
  
‘pop	
  up’	
  retail	
  sites	
  as	
  AR	
  technology	
  enables	
  any	
  outdoor	
  media	
  execution	
  to	
  
come	
  to	
  life.	
  Now,	
  any	
  brand	
  can	
  have	
  a	
  virtual	
  ‘bricks	
  and	
  mortar’	
  store	
  in	
  all	
  the	
  
train	
  stations,	
  bus	
  shelters	
  or	
  streetscapes.	
  	
  
	
  
Retailers	
  now	
  have	
  the	
  opportunity	
  to	
  bring	
  their	
  packaging	
  or	
  products	
  to	
  life.	
  
FMCG	
  brands	
  can	
  make	
  their	
  products	
  appear	
  ‘alive’	
  by	
  suggesting	
  recipes,	
  
complimentary	
  products,	
  and	
  in	
  store	
  and	
  location	
  specific	
  vouchers.	
  Fashion	
  
retailers	
  can	
  offer	
  off-­‐the-­‐tag	
  executions	
  that	
  help	
  buyers	
  style	
  and	
  match	
  their	
  
purchases	
  with	
  help	
  from	
  style-­‐tip	
  videos.	
  	
  
	
  
Brands	
  Can	
  Speak	
  In	
  Real-­‐Time	
  
With	
  AR	
  technology	
  having	
  the	
  ability	
  to	
  ‘augment’	
  the	
  real	
  world,	
  brands	
  can	
  
serve	
  different	
  content	
  or	
  creative	
  in	
  real-­‐time	
  to	
  consumers.	
  The	
  effect	
  on	
  
personalisation	
  of	
  the	
  media	
  experience	
  is	
  huge.	
  Brands	
  are	
  able	
  to	
  serve	
  
different	
  content	
  each	
  minute	
  of	
  the	
  day,	
  if	
  needed,	
  and	
  also	
  change	
  this	
  via	
  
location	
  or	
  through	
  user	
  preferences	
  or	
  demographics.	
  	
  
	
  
The	
  Road	
  Ahead	
  
Brands	
  that	
  want	
  the	
  next	
  step	
  in	
  consumer	
  engagement	
  need	
  to	
  make	
  the	
  
decision	
  now	
  to	
  lead	
  their	
  competitors	
  with	
  AR	
  and	
  forge	
  ahead	
  with	
  what	
  is	
  an	
  
industry	
  on	
  the	
  edge	
  of	
  outstanding	
  growth.	
  	
  	
  
	
  
About the Author:
James Towers is the Founding Partner of 16K Agency, a Stockholm based
agency focusing on Augmented Reality for the media and retail industries in
the Nordic region.
Sources:
Juniper Research August 2013
http://brandongaille.com/augmented-reality-market-size/
http://www.entrepreneur.com/article/234407
http://www.adweek.com/news/technology/kraft-fuels-mobile-sell-more-summer-
cheeseburgers-158350
	
  

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When Digital Meets Physical - How AR Will Drive Growth for Brands

  • 1. When  Digital  Meets  Physical  –  Augmented  Reality   Set  For  Massive  Growth     Author:  James  Towers,  Founding  Partner,  16K  Agency  –  Stockholm,  Sweden.     Marketers  need  to  understand  the  frontier  that  is   Augmented  Reality,  as  its  growth  in  the  next  1-­‐3   years  will  make  or  break  brands.       Augmented  Reality  has  been  associated  with  the  likes  of  Bond  and  Sci-­‐Fi  films  for   decades.  Its  first  notable  application  in  the  public  eye  was  in  1975  where  graphic   overlays  were  used  with  the  nightly  weather  reports.  In  its  true  form,   Augmented  Reality  is  digital  technology  that  enhances  or  ‘augments’  the  physical   world.  Only  now  are  brands  starting  to  see  the  path  to  heightened  consumer   engagement  and  monetisation,  which  is  about  to  fuel  enormous  growth  as  the   technology  becomes  mainstream.       Predicted  Growth  and  Market  Size   Driven  by  the  rapid  rise  of  smartphone,  mobile  tablet  device  penetration  and   advancements  in  mobile  Internet,  the  Augmented  Reality  (AR)  market  has  a   projected  global  growth  figure  of  $5.2B  US,  which  will  be  realised  by  the  end  of   2016.  By  2018  there  will  be  200  million  individual  AR  smartphone  application   users.  And  by  2020,  100  million  automobiles  will  have  active  AR  displays  on   board.  That’s  a  swell  that  some  brands  are  already  starting  to  paddle  into  and  the   spoils  will  go  those  that  get  their  hair  wet  early.         Some  of  the  brands  that  are  leading  the  charge  into  AR  are  Lego,  GE,  Kraft,   L’Oreal,  Volkswagen,  Emirates  and  The  Body  Shop  to  name  a  few.  German  print   and  communications  giant,  Bauer  Media  Group,  have  invested  significantly  in  the   adoption  and  development  of  the  AR  application,  Viewa.  The  Viewa  application   has  now  eclipsed  over  1  million  downloads  and  gloats  an  average  CTR  of  7%  per   execution,  far  outreaching  the  average  Facebook  campaign  of  4.5%  or  the   underwhelming  standard  of  digital  banner  ads  being  just  0.07%.           The  Dawn  of  the  AR  Specialist  Media  Agency   Traditional  media  agencies  have  been  slow  to  navigate  advancements  in  AR   technology.  In  many  cases  the  innovation  seen  from  companies  is  driven  via  the   actual  brands  themselves  looking  to  gain  the  edge  over  their  competitors.  The   freshly  launched  16K  Agency  is  a  media  agency  specialising  in  AR  within  the   media  and  retail  industries  of  the  Nordic  region.  Established  in  Stockholm  in   early  2015,  16K  Agency  have  adopted  AR  technology  and  are  now  introducing  it   to  brands  and  media  owners  in  Sweden,  Denmark,  Norway,  Finland  and  Iceland.            
  • 2. What  It  Means  For  Brands   Marketers  know  that  brand  experience  and  high  engagement  is  the  key  to   modern  day  marketing  success.  Richer  web  and  fluent  mobile  experience  are   essential  tools  needed  to  fight  for  consumer’s  fickle  attention.  AR  delivers  a   platform  where  consumers  can  now  have  rich  digital  engagement  with  any   physical  brand  touch  points  like,  products,  print  media,  outdoor,  POS,  transit  or   experiential  displays.  This  is  making  the  path  to  purchase  far  shorter  and  far   more  personalised  for  the  consumer.       Media  owners  with  print  or  physical  assets  are  seeing  a  three-­‐fold  benefit.   Firstly,  their  advertisers  can  now  integrate  digital  retail  opportunities  directly   from  their  print  executions.  This  is  giving  publishers  a  hand  in  the  pocket  of   ever-­‐expanding  digital  budgets.  Secondly,  the  editorial  content  can  be  enriched   with  greater  digital  experiences  like  video,  links  to  related  content,  online   destinations,  competitions,  extended  photo  galleries  and  more.  Thirdly,  brands   can  now  have  highly  accurate  and  real-­‐time  engagement  data  over  media   channels  that  were,  historically,  extremely  expensive  and  difficult  to  gauge.           Outdoor  Media  owners  are  essentially  now  the  landlords  of  1,000’s  of  mobile   ‘pop  up’  retail  sites  as  AR  technology  enables  any  outdoor  media  execution  to   come  to  life.  Now,  any  brand  can  have  a  virtual  ‘bricks  and  mortar’  store  in  all  the   train  stations,  bus  shelters  or  streetscapes.       Retailers  now  have  the  opportunity  to  bring  their  packaging  or  products  to  life.   FMCG  brands  can  make  their  products  appear  ‘alive’  by  suggesting  recipes,   complimentary  products,  and  in  store  and  location  specific  vouchers.  Fashion   retailers  can  offer  off-­‐the-­‐tag  executions  that  help  buyers  style  and  match  their   purchases  with  help  from  style-­‐tip  videos.       Brands  Can  Speak  In  Real-­‐Time   With  AR  technology  having  the  ability  to  ‘augment’  the  real  world,  brands  can   serve  different  content  or  creative  in  real-­‐time  to  consumers.  The  effect  on   personalisation  of  the  media  experience  is  huge.  Brands  are  able  to  serve   different  content  each  minute  of  the  day,  if  needed,  and  also  change  this  via   location  or  through  user  preferences  or  demographics.       The  Road  Ahead   Brands  that  want  the  next  step  in  consumer  engagement  need  to  make  the   decision  now  to  lead  their  competitors  with  AR  and  forge  ahead  with  what  is  an   industry  on  the  edge  of  outstanding  growth.         About the Author: James Towers is the Founding Partner of 16K Agency, a Stockholm based agency focusing on Augmented Reality for the media and retail industries in the Nordic region. Sources: Juniper Research August 2013 http://brandongaille.com/augmented-reality-market-size/