Professional Resume

1. JAMES KYLE LAHUE
183 Oak Creek Cir | Mount Washington, KY 40047 | (502) 504-7002 | kylelahue@gmail.com
PROFESSIONAL SUMMARY
Exceptional operations manager focused on leadership, safety, and quality. Proven record of
implementing cost saving measures without impacting the quality of products and services.
Reliable team player committed to building diverse, high-performance, & goal setting teams.
SKILLS
WORK HISTORY
09/2015 to Current Operations & Logistics Coordinator
Klosterman’s Baking Company –Louisville, KY
 Works with & advises the owner/operator on logistical operations, in or
around the greater Louisville, KY area.
 Load truck and properly secures items to prevent damage during
transportation.
 Complete on-time deliveries by choosing the best and most efficient routes.
 Establish long-term customer relationships through prompt and courteous
service.
 Inspect and maintain vehicle supplies and equipment, such as gas, oil,
water,tires, lights, and brakes, to ensure that vehicle is in proper working
condition.
 Secure cargo for transport, using ropes, blocks, chain, binders, or covers.
 Create receipts and obtain signatures for delivered goods and collect
payment for services.
03/2015 to 09/2015 Carrier Management Specialists
United Parcel Service, UPS – Louisville, KY
 Responsible for monitoring the inbound/outbound of approx.365 sleeper
teams driving small package and freight shipments across the U.S.
 Entered numerical and logistical data into databases in a timely and
accurate manner.
 Reviewed and updated client correspondence files and scheduling database.
 Determined the most cost-effective procedures and routes for shipments.
 Communicated with hub dispatchers, drivers, and carriers regarding orders
and/or delays.
 Process improvement  Contract carrier procurement
 Time management  LTL & DOT knowledge
 Safety-conscious  OSHA requirements knowledge
 Analytical thinker  Proficient in Microsoft Office
 Shipping and receiving  Advanced skills in ERP and WMS

2.  E-mailed suppliers, carriers,and customers with shipping updates.
 Identified and implemented supply chain improvement opportunities, such
as identifying faster and more efficient routes for sleeper teams. Using
LDL principles to consolidate shipments.
 Utilized logistical skills to implement contingency planning due to weather,
extreme traffic, accident related stops, etc...
04/2009 to 03/2015 Auto-Sort Specialists
United Parcel Service, UPS – Louisville, KY
 Promoted to the Operations Planning & Control Center in Worldport.
 Provided on-call support for operations via radio channel and phone line.
 Identified and solved technical issues with a variety of diagnostic tools &
worked closely with Plant Engineering to trouble-shoot.
 Monitored and controlled the balance of package flow throughout system.
 Produced and communicated performance metrics by collecting raw data
from ERP programs.
 Rerouted shipments in realtime in response to customer requests and
operational needs.
 Achieved a 98% on-time shipment rate for our department.
 Responsible for charging service failures out to areas responsible.
 Updated operations every 15 min. on the inbound flight arrivals.
11/2005 to 04/2009 Operations Supervisor
United Parcel Service, UPS – Louisville, KY
 Managed and trained employees on safety and package sorting methods
specific to their job via documentation and hands-on job training.
 Planned, coordinated, directed & assigned manpower to meet aggressive
deadlines.
 Defined and reviewed performance standards, in order to meet short and
long-term target goals.
 Created and updated department work reports and training certifications.
 Addressed all personnel issues promptly and professionally.
 Drove daily production activities with effective communication and
leadership.
 Directed and implemented improvements in safety,product quality, and
service which allowed for cost efficiencies for the department.
07 /2003 to 11/2005 Package Handler
United Parcel Service, UPS – Louisville, KY
 Loaded and unloaded packages weighing up to 150lbs.
EDUCATION
2010 Bachelor of Science: Business Management
University of Louisville – Louisville, KY