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DAY TWO
THE ONION CREEK FLOOD 2013
CODE AND ITS ROLE IN 
EMERGENCY RESPONSE 
Presented by Austin Code
RESPONDING TO THE CALL 
 A Natural 
Disaster
OBJECTIVE 
 Having a Contingency Plan 
 Training 
 Calling your Department to action 
 Evaluating and Assessing 
 Questions
CONTINUITY OF OPERATIONS 
(COOP) PLAN ORIENTATION 
What is Continuity of Operations (COOP) and Continuity of Government (COG)? 
 COOP – Continuity of 
Operations 
 Capability to continue 
essential program functions 
and to preserve essential 
facilities, equipment and 
records across a broad range 
of potential emergencies. 
 COG – Continuity of 
Government 
 Capability to ensure 
survivability of 
constitutional and 
democratic government 
and the continuity of 
essential government 
functions
WHAT IS A COOP PLAN? 
A COOP Plan addresses more than immediate emergency 
response. 
A COOP Plan must also: 
Effectively coordinate and implement the resumption of operations 
under “non-normal” conditions; 
Consider all departments and business functions, not just IT; 
Achieve a timely and orderly recovery from an emergency and 
resumption of services to internal and external customers
WHAT IS A COOP PLAN? 
The first thing to remember about a COOP Plan is that it IS NOT an 
emergency response plan. This plan is not intended to describe what 
the Department would do in the event a catastrophic disaster struck 
the entire City. The purpose of this plan is to describe what the 
Department would do if a catastrophic disaster struck us! 
The Code COOP Plan describes the plans, arrangements, and 
procedures to maintain critical business functions and minimize 
interruptions when internal or external influences impact departmental 
operations. The purpose of the Code COOP Plan is to ensure the 
Department continues to perform it’s essential functions during any 
business disruption.
WHAT IS A COOP PLAN? 
Department COOP plans were developed based on the hazards 
identified in the City of Austin Hazard Mitigation Action Plan Update, 
September 2010 and as a result is intended to ensure the continued 
delivery of essential services in the event of those hazards identified. 
 1 Inland Flooding 
 2 Wildfire 
 3 Hail 
 4 Infectious Disease (Pandemic) 
 5 Tornado 
 6 Hazmat 
 7 Pipeline 
 8 Hurricane Wind 
 9 Winter Storm 
 10 Terrorism 
 11 Drought 
 12 Thunderstorm 
 13 Extreme Heat 
 14 Dam Failure
CONCEPT OF OPERATIONS 
 How the Department will implement the 
COOP Plan 
 Generally consists of three phases: 
• Plan Activation and Relocation 
• Alternate Facility Operations 
• Reconstitution and Return to Normal 
Operations
PHASE 1: PLAN ACTIVATION & RELOCATION 
Activation: 
Known threats and emergencies (with warning) 
Unanticipated threats and emergencies during non-duty hours 
(no warning) 
Unanticipated threats and emergencies during duty hours (no 
warning) 
Decision Process: 
If a situation arises that adversely impacts or threatens the City 
of Austin or The Austin Code Departments ability to perform 
essential functions the COOP plan may be activated by 1) 
Director of Austin Code 2) Successor to the Director of Austin 
Code 3) Assistant City Manager of Austin Code
ALERT, NOTIFICATION, &IMPLEMENTATION 
PROCESS 
 An alert is the process by which Austin Code personnel 
are informed that a continuity situation may arise. 
 A notification is the process by which Austin Code 
personnel are informed that this plan has been activated 
and they should take the appropriate action. 
 Implementation: Continuity staff will receive instructions 
regarding movement, reporting, and transportation details 
to an assembly site or a designated alternate facility.
RELOCATION 
Some of the relocation objectives that have to be met to result in 
the transition of operations to the alternate facility are listed 
below: 
Notification and deployment of essential continuity personnel. 
Transportation of staff and required resources. 
Continued maintenance of minimum communication, and 
direction and control standards. 
Providing staff with deployment instruction and maps. 
Notification of critical service providers of the plans activation. 
Orientation of personnel at the alternate facility. 
Ensuring that all deployment responsibilities outlined in the 
section Continuity Planning Responsibilities are met.
LEADERSHIP 
During an emergency, orders of succession provide for the orderly 
and predefined assumption of senior management duties in the 
event that any senior management staff members are unavailable 
or unable to execute their duties. 
Department Director Assistant Director Division Manager Admin Support
TRAINING 
WHAT IS THE NATIONAL INCIDENT MANAGEMENT SYSTEM (NIMS)? 
NIMS is a comprehensive, national approach to incident 
management that is applicable at all jurisdictional levels and 
across functional disciplines. It is intended to: 
Be applicable across a full spectrum of potential incidents, 
hazards, and impacts, regardless of size, location or complexity. 
Improve coordination and cooperation between public and 
private entities in a variety of incident management activities. 
Provide a common standard for overall incident management.
TRAINING 
HOW DOES NIMS RELATE TO LOCAL INCIDENT COMMAND? 
A basic premise of NIMS is that all incidents begin and end 
locally. NIMS does not take command away from State and local 
authorities. NIMS simply provides the framework to enhance 
the ability of responders, including the private sector and NGOs, 
to work together more effectively. The Federal Government 
supports State and local authorities when their resources are 
overwhelmed or anticipated to be overwhelmed. Federal 
departments and agencies respect the sovereignty and 
responsibilities of local, tribal, and State governments while 
rendering assistance. The intention of the Federal Government 
in these situations is not to command the response, but rather 
to support the affected local, tribal, and/or State governments.
NATURAL DISASTER STRIKES 
ONION CREEK FLOOD HISTORY 
RESPONSE 10/31/2013 Radar of 20” Rain
CODE RESPONDS TO FLOOD 
 10/31/2013 Code responds to a major flood in 
Onion Creek ( in Pleasant Valley Road area) 
 20” of rain fell in one night causing flood waters 6’ 
high in some areas 
 580 homes were effected 
 A command center was set up on Pleasant Valley 
Rd for the emergency response team
SKY VIEW
ONION CREEK FLOOD 
 Notifications sent out 
 Command Center established 
 Relocation of inspectors 
 Equipment brought in 
 Organization of actions
 Notification and reallocation of 
personnel 
 Conducting a briefing for organization 
 Responding to the location
SETTING UP A TEMPORARY COMMAND SITE
SETTING UP A TEMPORARY COMMAND SITE
COMMAND STAFF AT THE EMERGENCY OPERATIONS 
CENTER
RECEIVING ASSIGNMENTS
INSPECTIONS
INSPECTIONS
PHOTOGRAPHING AND TAGGING
DAMAGE ASSESSMENT
SECURING SITES
FOLLOW UP WITH THE COMMUNITY
CODE MANS DOVE SPRINGS REC CENTER FOR 
INFORMATION FOR FLOOD VICTIMS 
 Dove Springs Rec Center had bilingual Code 
Inspectors to help with information for flood victim's 
from 11/07/2013 – 11/17/2013
VOLUNTEER CLEAN-UPS
MEDIA EVENT 
 11/5/2013 Code attended media event at Perez 
Elementary School
WHAT DID WE LEARN? 
WHAT CAN WE DO BETTER?
ONION CREEK FLOOD STATS 
* These stats will change as the properties are bought out or repaired 
 Original buy out offers – 116 
 Declined offer – 13 
 Second group of buy outs – 140 
 City owned properties demolished – 33 as of 7/7/2014 
 Fenced properties – 37 original – 17 remain as of 
7/7/2014 
 Active abatement cases – 28 as of 7/17/2014 
 City owned abatement cases – 6 as of 7/22/2014 
 ROW cuts on Pleasant Valley Rd 7/11/2014 
 Closed abatement cases since flood - 119 
 Garage conversions not in buy out – (Courtney 
Jameson with Watershed working on the number)
QUESTIONS?
THANK YOU!
CODE MONTH KICK-OFF BBQ 
 Located at 1520 Rutherford Lane, Bldg 1 
 Auxiliary parking will be located in lot next to 
Rutherford Building in front of APD 
 Volunteers will assist you through the 
building 
 Check in at the front desk 
 Enjoy the BBQ!

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Day Two - Code and Its Role in Emergency Response

  • 2. THE ONION CREEK FLOOD 2013
  • 3. CODE AND ITS ROLE IN EMERGENCY RESPONSE Presented by Austin Code
  • 4. RESPONDING TO THE CALL  A Natural Disaster
  • 5. OBJECTIVE  Having a Contingency Plan  Training  Calling your Department to action  Evaluating and Assessing  Questions
  • 6. CONTINUITY OF OPERATIONS (COOP) PLAN ORIENTATION What is Continuity of Operations (COOP) and Continuity of Government (COG)?  COOP – Continuity of Operations  Capability to continue essential program functions and to preserve essential facilities, equipment and records across a broad range of potential emergencies.  COG – Continuity of Government  Capability to ensure survivability of constitutional and democratic government and the continuity of essential government functions
  • 7. WHAT IS A COOP PLAN? A COOP Plan addresses more than immediate emergency response. A COOP Plan must also: Effectively coordinate and implement the resumption of operations under “non-normal” conditions; Consider all departments and business functions, not just IT; Achieve a timely and orderly recovery from an emergency and resumption of services to internal and external customers
  • 8. WHAT IS A COOP PLAN? The first thing to remember about a COOP Plan is that it IS NOT an emergency response plan. This plan is not intended to describe what the Department would do in the event a catastrophic disaster struck the entire City. The purpose of this plan is to describe what the Department would do if a catastrophic disaster struck us! The Code COOP Plan describes the plans, arrangements, and procedures to maintain critical business functions and minimize interruptions when internal or external influences impact departmental operations. The purpose of the Code COOP Plan is to ensure the Department continues to perform it’s essential functions during any business disruption.
  • 9. WHAT IS A COOP PLAN? Department COOP plans were developed based on the hazards identified in the City of Austin Hazard Mitigation Action Plan Update, September 2010 and as a result is intended to ensure the continued delivery of essential services in the event of those hazards identified.  1 Inland Flooding  2 Wildfire  3 Hail  4 Infectious Disease (Pandemic)  5 Tornado  6 Hazmat  7 Pipeline  8 Hurricane Wind  9 Winter Storm  10 Terrorism  11 Drought  12 Thunderstorm  13 Extreme Heat  14 Dam Failure
  • 10. CONCEPT OF OPERATIONS  How the Department will implement the COOP Plan  Generally consists of three phases: • Plan Activation and Relocation • Alternate Facility Operations • Reconstitution and Return to Normal Operations
  • 11. PHASE 1: PLAN ACTIVATION & RELOCATION Activation: Known threats and emergencies (with warning) Unanticipated threats and emergencies during non-duty hours (no warning) Unanticipated threats and emergencies during duty hours (no warning) Decision Process: If a situation arises that adversely impacts or threatens the City of Austin or The Austin Code Departments ability to perform essential functions the COOP plan may be activated by 1) Director of Austin Code 2) Successor to the Director of Austin Code 3) Assistant City Manager of Austin Code
  • 12. ALERT, NOTIFICATION, &IMPLEMENTATION PROCESS  An alert is the process by which Austin Code personnel are informed that a continuity situation may arise.  A notification is the process by which Austin Code personnel are informed that this plan has been activated and they should take the appropriate action.  Implementation: Continuity staff will receive instructions regarding movement, reporting, and transportation details to an assembly site or a designated alternate facility.
  • 13. RELOCATION Some of the relocation objectives that have to be met to result in the transition of operations to the alternate facility are listed below: Notification and deployment of essential continuity personnel. Transportation of staff and required resources. Continued maintenance of minimum communication, and direction and control standards. Providing staff with deployment instruction and maps. Notification of critical service providers of the plans activation. Orientation of personnel at the alternate facility. Ensuring that all deployment responsibilities outlined in the section Continuity Planning Responsibilities are met.
  • 14. LEADERSHIP During an emergency, orders of succession provide for the orderly and predefined assumption of senior management duties in the event that any senior management staff members are unavailable or unable to execute their duties. Department Director Assistant Director Division Manager Admin Support
  • 15. TRAINING WHAT IS THE NATIONAL INCIDENT MANAGEMENT SYSTEM (NIMS)? NIMS is a comprehensive, national approach to incident management that is applicable at all jurisdictional levels and across functional disciplines. It is intended to: Be applicable across a full spectrum of potential incidents, hazards, and impacts, regardless of size, location or complexity. Improve coordination and cooperation between public and private entities in a variety of incident management activities. Provide a common standard for overall incident management.
  • 16. TRAINING HOW DOES NIMS RELATE TO LOCAL INCIDENT COMMAND? A basic premise of NIMS is that all incidents begin and end locally. NIMS does not take command away from State and local authorities. NIMS simply provides the framework to enhance the ability of responders, including the private sector and NGOs, to work together more effectively. The Federal Government supports State and local authorities when their resources are overwhelmed or anticipated to be overwhelmed. Federal departments and agencies respect the sovereignty and responsibilities of local, tribal, and State governments while rendering assistance. The intention of the Federal Government in these situations is not to command the response, but rather to support the affected local, tribal, and/or State governments.
  • 17. NATURAL DISASTER STRIKES ONION CREEK FLOOD HISTORY RESPONSE 10/31/2013 Radar of 20” Rain
  • 18.
  • 19. CODE RESPONDS TO FLOOD  10/31/2013 Code responds to a major flood in Onion Creek ( in Pleasant Valley Road area)  20” of rain fell in one night causing flood waters 6’ high in some areas  580 homes were effected  A command center was set up on Pleasant Valley Rd for the emergency response team
  • 21. ONION CREEK FLOOD  Notifications sent out  Command Center established  Relocation of inspectors  Equipment brought in  Organization of actions
  • 22.  Notification and reallocation of personnel  Conducting a briefing for organization  Responding to the location
  • 23. SETTING UP A TEMPORARY COMMAND SITE
  • 24. SETTING UP A TEMPORARY COMMAND SITE
  • 25. COMMAND STAFF AT THE EMERGENCY OPERATIONS CENTER
  • 32. FOLLOW UP WITH THE COMMUNITY
  • 33. CODE MANS DOVE SPRINGS REC CENTER FOR INFORMATION FOR FLOOD VICTIMS  Dove Springs Rec Center had bilingual Code Inspectors to help with information for flood victim's from 11/07/2013 – 11/17/2013
  • 35. MEDIA EVENT  11/5/2013 Code attended media event at Perez Elementary School
  • 36. WHAT DID WE LEARN? WHAT CAN WE DO BETTER?
  • 37. ONION CREEK FLOOD STATS * These stats will change as the properties are bought out or repaired  Original buy out offers – 116  Declined offer – 13  Second group of buy outs – 140  City owned properties demolished – 33 as of 7/7/2014  Fenced properties – 37 original – 17 remain as of 7/7/2014  Active abatement cases – 28 as of 7/17/2014  City owned abatement cases – 6 as of 7/22/2014  ROW cuts on Pleasant Valley Rd 7/11/2014  Closed abatement cases since flood - 119  Garage conversions not in buy out – (Courtney Jameson with Watershed working on the number)
  • 40. CODE MONTH KICK-OFF BBQ  Located at 1520 Rutherford Lane, Bldg 1  Auxiliary parking will be located in lot next to Rutherford Building in front of APD  Volunteers will assist you through the building  Check in at the front desk  Enjoy the BBQ!