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DigitalTransformation
Student Recruitment
2 of 20
Why Listen to Me?
Most Important Bits:
I understand Psychology & Knowledge Management
I have a 5Year old!
I’veWorked with a lot of Great Clients!
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What’s DigitalTransformation?
Change in
Customer
Expectations
Change in
Competition
Change in
Technology
4 of 20
Leadership
CultureTechnology
Critical Success Factors in any Knowledge Management Project
5 of 20
Student Recruitment
Change in
Customer
Expectations
6 of 20
Change in
Technology
Student Recruitment
7 of 20
Student Recruitment
Change in
Competition
8 of 20
Social Media
70 to 80% of Students in NI use it
Most Psychologically Engaging Commercially
UnbelievablyTight Targeting
Measureable
Test – Adjust –Test – Adjust..
9 of 20
One ExampleAdvert
PartTime Courses
January 2015
Split by Gender,Time, Location and Course
Other Adverts Split by Above and Generation
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£0.01p per AdvertVerifiably Seen
£2.91 per Returned Lead
11 of 20
12 of 20
13 of 20
14 of 20
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16 of 20
17 of 20
But Make it Easy to be Accessible
18 of 20
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Management Information
20 of 20
The RealWork is Ahead
User Flow – Bottlenecks etc
Create a Retail Experience
Changes in the Core Product Delivery
Safety & Security
Responsiveness

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