The document discusses cloud computing and Microsoft's cloud offerings for its Dynamics products. It defines cloud computing as purchasing computing resources over the internet as a utility. Microsoft offers Dynamics CRM and upcoming ERP products in the cloud through software as a service and platform as a service models. The document uses a case study of MedRecruit, a recruiting company, to illustrate how companies can transition services and applications to the public, private, and on-premise clouds over time. MedRecruit has moved email and office applications to Office 365 and plans to transition its portal and eventually CRM to the cloud.
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Intergen - Dynamics in the Cloud
1. Dynamics in the cloud
Steven Foster and Simon Bright
22 September 2011
2. Dynamics in the Cloud
What We’ll Discuss
What is ‘The Cloud’
Generally
The Microsoft Cloud Platform
Cloud Benefits
Promised
Realized
The Dynamics Cloud Offerings
Real World Example: MedRecruit
3. Dynamics in the Cloud
“Cloud Computing is a model for the procurement
of computing resources whereby they are
purchased as a utility and consumed over the
Internet.”
4. Dynamics in the Cloud
Software as a Service Platform as a Service
6. Dynamics in the Cloud
New Economics Reduced Management Increased Agility
• Pay for what you use • No maintenance • Latest software for users
• Predictable costs • Faster deployment • Internet collaboration
• Shift from capital expenses • Instant upgrades • Anywhere access
to operating expenses • Multilayered security • Instant self-provisioning
• Economies/Qualities of framework and backup
Scale
8. Dynamics in the Cloud
Dynamics CRM Online
1st Class Cloud Support
Underlying architecture is multi-tenanted
CRM 2011 is 2nd iteration of Cloud offering
True Software as a Service
Near 100% parity between Cloud and On-Premise
Commitment to release to Cloud first
New features will land in CRM Online immediately
Very fast setup
Up and running in 15 minutes
9. Dynamics in the Cloud
Typical Microsoft Dynamics CRM 50 user deploymentDynamics
General costs On-premise cost
Microsoft
Savings
CRM Online cost
=
Infrastructure , Hardware
$85,000 Included
OS’s & maintenance
CRM Software/ SaaS Fees $78,000 $94,000
Operations (1 day / month) $45,000 $45,000
Total $208,000 $139,000 $69,000
Per user per month $115/user/month $77/user/month $38/user/month
Back of the Envelope.
Incl. External connector, 3 servers.
Cost of capital: 12%
10. Dynamics in the Cloud
Dynamics ERP Online
Commitment to ship all 4 ERP’s as Online Offerings
NAV ‘7’ will be first – sometime in 2012
AX, GP, SL will follow with their next versions
Caveats
We don’t know exactly what it will look like yet
Don’t know how Azure COGs will affect pricing
Right Now
SPLA Hosted NAV in Intergen virtualized datacentre
App-V can deliver additional benefits
11. Dynamics in the Cloud
What Does it Mean for Dynamics Customers
Office 365 is an easy first step for existing customers
Light up SharePoint and Lync integration quickly/cheaply
Dynamics CRM Online default choice for new deployments
Cost saving are real and significant
Windows Azure ideal for Customer Portals
Cheap, reliable and scalable
‘All in the Cloud’ possible for new businesses
Office 365 + CRM Online + Windows Azure
ERP Products still >9 months out for cloud support
Don’t delay ERP investment in anticipation
Focus on web services based integration
12. Dynamics in the Cloud
About MedRecruit
Key details
Founded 2006
Started on CRM 3 + Small Business Server 2003
Grow at 100+% per year
2nd Deloitte Fast 50 in 2009
Originally all on premise; now hybrid on premise + cloud
Key focus now is driving operational efficiency
HQ is Queenstown
Australian office is Coolangatta
14. Dynamics in the Cloud
Year 1
Public Cloud Private Cloud On Premise
Website
Core Apps
CRM
ERP
15. Dynamics in the Cloud
Stage 1 – Moving Office Apps to the Cloud
Email is mission critical
But do not care where the Email Server is
Perfect world need access anywhere including office
apps
Office 365 obvious choice and relatively simple
transition
Looking at how Lync and SharePoint can be leveraged
in the organisation
16. Dynamics in the Cloud
Stage 2 – Transitioning from Xero to NAV
Been on Xero since day 1
Xero delivers all those promised benefits
of Cloud
But Xero runs out of Ooomph as business
becomes complex
Integration with CRM
Large invoice volumes
Buyer generated invoices
Moving to NAV; Hosted by Intergen
17. Dynamics in the Cloud
Current State
Public Cloud Private Cloud On Premise
Website
Core Apps
CRM
ERP
18. Dynamics in the Cloud
Stage 3 – Mission Critical Apps
Current State
CRM is Core LoB System
Users since version 3, upgrade to version 4
Extensively customized
Customer self service portal
Would like to move to Cloud
Not for cost reasons
Reliability focus
But Hard to get there
3 versions of customizations
A big functionality work stream
Will move portal first
Prepare CRM over time
19. Dynamics in the Cloud
Future 12 months out
Public Cloud Private Cloud On Premise
Website
Core Apps
CRM
ERP
20. Dynamics in the Cloud
Sumary: What does the coming year hold?
Continued high uptake rates for Dynamics CRM 2011
Dynamics AX 2012 release will drive tier 1 compete
Clients will continue to evaluate the benefit of the cloud –
most will take a baby step some will step right in
Dynamics NAV ‘7’ will aid companies wanting to drive a full
cloud solution
Office365 will guide clients towards the cloud