Ingo Schobert - Manager - IT Innovation and Quality
1. Ingo Schobert
Email: ingoschobert@gmail.com
Objective / Summary
I am a highly motivated and energetic IT Manager, Lead Business Analyst, and Lead Quality Analyst with excellent
diagnostic skills and extremely detail oriented work ethics. I have more than 10 years of hands-on project
management, over 8 years of application development, and over 6 years of Business Analysis experience, with an
immense flexibility in regards to project methodologies (from Agile to Waterfall), project estimation (from Three Point
Estimation to Bottom-Up Estimation), project realization (from executed as planned to fast tracked), and overall IT
structure adaptations (from Matrix to Functional Organization).
Professional Experience
Michael C. Fina
Michael C. Fina is a leading global incentives and rewards company, specializing in employee recognition. Committed
to creating memorable experiences for customers and their employees, MCF serves more than 900 organizations in
over 100 countries which entrust them with the design and the effective management of their employee recognition
strategies.
Manager – IT Innovation and Quality
9/14 – Present
Lead Michael C. Fina’s Business Analysts, Software Quality Assurance team, and Configuration group .
Improved interdepartmental collaboration and communication by streamlining procedures and processes.
Lead IT Business Analyst and Lead IT Quality Analyst
11/10 – 9/14
Lead the Functional Team on a multi-year corporate IT project, team members included various directors,
managers, and subject matter experts.
Generated Business and Functional Requirement Documents, Technical Specifications and Functional
Wireframes for various projects.
Trained and mentored in-house and 3rd party Business Analysts and QA Testers.
Managed and guided on-shore and off-shore 3rd party software development vendors on requirement
comprehension, preparation of automated test scripts, identification of manual test needs, and test execution.
Responsible for final sign-off on quality of work performed by software development vendors.
Participated in the planning, design, and testing phases for a mobile smart phone application to be used as
companion to a main web application.
Worked in Agile and Waterfall methodology settings, as well as hybrid combinations between them (Waterfall
type documentation on start-up going turning over to Agile Sprints during implementation).
Excelled in project timeline forecasting and identification of potential project road blocks before they could
occur.
Instrumental in improving interdepartmental relationships between IT and its internal corporate customers by
conveying a sense of trust and reliability, and appropriate expectation management.
Possession of an extensive technical background allowed for the creation of requirements that fulfill the
business needs and are technically feasible without having to re-adjust customer expectations during the
development process.
Researched, analyzed, and recommended various software tools ranging from wireframe creation to load
testing. Initiated and performed the company’s first load test.
Worked as project manager in times of duress, to provide leadership and support, in order to help the
company with achieving its goals.
Core team member in the vetting process for a suitable software development vendor to support our project
development needs. Reduced an initial selection pool of over 400 vendors to 3 which were presented to the
company leadership.
Madison Performance Group
Madison Performance Group is one of the nation's leading performance improvement companies, partnering closely
with Fortune 1000 clients to design and execute customized web-based global leading-edge incentive programs that
2. increase sales and boost performance. These programs allow the participants to either redeem reward points for
goods and services or having them deposited on program specific Debit Cards.
Product Development Lead (Manager for IT Application Development / IT Project Manager)
1/06 – 7/10
Used project life cycle methodologies from Waterfall to Agile in a very dynamic work environment.
Functioned as a member of an informal Project Management Office but also lead multiple projects as the sole
responsible manager, often worked on multiple projects running in parallel.
Coordinated work efforts with Data Architects, Business Analysts, Network and Hardware teams, and Vendors
and Clients alike to achieve timely and cost-effective project completions.
Core team member on projects that required the interaction with 3rd party vendor applications, ranging from
debit card balance management to participant age verification.
Participated in the creation of Request for Proposal, Statement of Work, Project Requirement, and Wireframe
documents, analyzed all Requirement Documents for technical feasibility.
Managed the Application Development Group, performed evaluations, monitored and fostered their progress,
and utilized their expertise and input to create better applications.
Supervised the use of best practice methods to optimize product performance, shorten project duration, and
guarantee adherence to common standards.
Consistently succeeded in fulfilling tight deadlines for projects on fast track, usually caused by imposed date
constraints or delays in delivery of external project components.
Developed many project duration and effort forecast estimates with great accuracy.
Analyzed and communicated important project information, for example risks, to project, program and
portfolio stakeholders to supply them with a realistic expectation of the project’s impact, cost, and completion
date, etc.
Used the decomposition method, bottom-up estimating technique, and human resource plans to create a more
accurate milestone development and project percent complete status reporting.
Identified potential bottlenecks before they could occur, for example during the critical path analysis and early
/ late - start / finish dates identification period.
Identified the need for and the execution of proof-of-concept (proof of technology) developments.
Provided expert judgment in various areas, from project feasibility assessment to third party component /
interaction analysis.
Managed the implementation of various web identification models, like Federation Servers, SAML, SSO, and
.NET Forms Authentication.
Projects include applications ranging from web sites with minor exposure of less than 50 users externally to
major web and web service applications with 200,000 users and annual client budgets of over $ 30,000,000
for these applications.
Senior .NET Developer
7/03 – 12/05
Designed and implemented new corporate applications as the company’s sole .NET Developer and
spearheaded the transition from existing ASP/VB6 applications to .NET.
Designed, developed, and maintained a .NET Windows application that is instrumental to the company’s
operations. It maintained its full functionality even after an unexpected data volume increase of over 1,000%
occurred.
Developed a corporate Web Portal in ASP.NET, with ADO.NET business and data tiers, as well as T-SQL stored
procedures.
Full project life cycle development of multiple client applications utilizing .NET technology in Visual Studio
2003.
Used .Net Localization to create the company’s first multilingual client web site in English and Spanish.
Evaluated sample code for .NET from MSDN and translated components from C# to VB.NET to ease usability
for VB 6 developers.
Evaluated various reporting software options, including Crystal Reports and SQL Reporting Services.
SetFocus, LLC
.NET Developer - Master's Program
3/03 - 6/03
Incorporated academic elements into real life projects during this hands-on highly intense software
development course, including being the team leader for the development of a multi-tiered IT Recruiter
Placement Application.
Tri-Power Consulting Services, LLC
4/98 - 2/03
3. IT Consultant for the following Companies:
Colgate Palmolive
Project Manager / Senior Developer & System Analyst
Generated over $1,500,000 in revenues for Tri-Power Consulting Services by converting a 1 week 1 consultant
project into a 4 year relationship with up to 5 consultants through dedication, commitment, and innovative
programming skills. Managed, interviewed, and trained all consultants from our firm.
Analyzed, designed, developed, deployed, and maintained the Microsoft Excel Visual Basic for Applications
(VBA) front-end components of a sales account management application that received corporate wide
recognition. The tool, part of the Customer Relationship Management suite, was used in the United States by
over 280 sales accounts which handle over 80% of the entire business. Furthermore, the Finance department
used the data generated from this tool for scheduling and validation of spending information.
Functioned as the hands-on manager and lead developer for the front-end VBA development team and served
as the primary contact between IT, Sales and Finance regarding design requirements and expectation
management.
Responsible for the full Project Life Cycle of over 50 standard reports and support tools and functioned as a
technical advisor for 50 additional reports in Microsoft Excel as output of SAP's Business Information
Warehouse (BW).
Created standards and wizards for the entire reporting suite, including projected and actual data reports with
drill and filter capabilities.
Supported the training of end-users for BW and the sales account management tool.
PSEG
Developer
Generated multiple workgroup-level Microsoft Access databases, utilizing VBA (Visual Basic for Applications),
for the Environmental Department of PSEG. Databases were used for monitoring and regulatory purposes and
served as core information for filings with the NJDEP (New Jersey Department of Environmental Protection).
Boerschinger Consulting
Industrial Engineering Consultant
4/93 - 6/95
Analyzed the production work flow for 2 major concrete processing companies. Generated team merit bonus
systems resulting in reduced production time while improving the product quality. Achieved a 45 percent
efficiency increase in the manufacturing process.
Skilled in analogous and parametric estimating methodologies.
Technologies
Familiarity with Development Methodologies and Tools:
Agile, Waterfall, Jira, iMacro, ProtoShare, Axure, Bugzilla, Balsamiq, Loadstorm
Familiarity with Programming Languages:
VB.NET, C#, T-SQL, HTML, XML, jQuery, AJAX, VBA, C, C++, Ruby on Rails, Perl
Familiarity with Databases:
PostgreSQL, MS SQL Servers 7/2000/ 2003/2008, MS Access 95/97/2000
Familiarity with Operating Systems:
Windows 95/98/2000/XP/NT/Vista/7, Windows Server 2000/2003, Linux
Familiarity with Reporting:
Microsoft SharePoint, .NET Reporting Tools, SQL Reporting Servers via Replication, Crystal Reports 9/10, SQL 2000
Reporting Services, ActiveReports, Microsoft Excel
Awards / Recognitions
Received over 15 corporate recognitions at Michael C. Fina, mostly for Above & Beyond Performance and
Creativity & Productiveness
Received over 40 corporate recognitions at Madison Performance Group, mostly for Outstanding Leadership,
Above & Beyond Expected Performance, and Customer Focused Behavior
Graduated Valedictorian from SetFocus with 97%
4. As a Consultant, received Colgate Palmolive’s prestigious "You Can Make the Difference Award," traditionally
only given to employees
Graduated Valedictorian from DeVry University with a GPA of 4.0
President of DeVry University’s local Honor Society
Graduated Valedictorian from the State Technical College of Saarbruecken with a GPA 3.95
Education
SetFocus LLC
Parsippany,NJ
.NET Developer, Master's Program
DeVry University
North Brunswick, NJ
Associate Degree in Applied Science, Computer Information Systems
REFA Institute of Industrial Engineering
Darmstadt, Germany
Associate Degree in Industrial Engineering, Industrial Engineering
State Technical College of Saarbruecken
Saarbruecken, Germany
Associate Degree in Mechanical Engineering, Automotive Engineering
Other Skills
Fluent in German, oral and written