1. Infinity Contact Fact Sheet
Who we are
We are in the business of getting and keeping customers. And by using that mission in
everything we do the numbers we generate for our clients are nothing short of impressive.
Business Approach
Any good business model ensures the mission, values and strategy are felt throughout the
center. We Get Customers and Keep Customers by executing with energy and excellence.
And that’s all powered by Buyerlytics.
Industry Expertise
Our expertise is organized around 4 sectors. We’ve divided our business into sectors because
each industry requires specialized knowledge and expertise. What that means for you is you
get a team that knows your industry and can win for you.
We Know SMB
SMB is our target market for our clients. It’s what we specialize in. Because of this expertise
we can help you go to market fast and effective.
Automotive Expertise
We have experience at all levels of automotive marketing from Tier 1 to Tier 3.
You’ve heard me say before we’re not just focused on B2B sales. We focus our approach
around campaigns, database and analytics. The value goes beyond the sales team. What this
allows us to do is used targeted messaging for each different campaign.
The Buyerlytics approach provides so much more than just a product manager as you can see
listed here. From talent management to sales acquisition and contact execution. Our team is
there in every phase of the program.
What we’re looking for is to have a strategic partner and also be one. We are engaged at every
level with our clients and we like our clients engaged at every level as well.
http://infinitycontact.com/sitemap/
2. Dear VP Sales:
The next evolution of the contact center is applying analytics to the contact to enhance
the satisfaction and results for all parties. By applying analytics, the contact is:
More efficient
Configured/Customized for each interaction
Optimized for the customer experience
While every contact center is making investments in analytics; there exists significant
bifurcation into the purpose of the analytics investment. The minimum benefit of analytics
includes a personalized sales/service experience. This professional standard is a significant
upgrade from legacy contact programs which are created for the masses versus with analytics
contact programs are highly segmented and even 1:1. The opportunity for analytics is to not
only personalize the contact, but to optimize the entire buying and service experience. Analytics
presents the opportunity to take the long-term, lifetime view.
Infinity Contact partners with market leaders who demand a better B2B sales model for
customer acquisition beyond "Feet on the Street." Infinity Contact applies Buyerlytics to each
contact so that we maximize each customer. We specialize in building inside sales teams which
are campaign and customer centric for industry leaders in Automotive, Digital, Financial, and
Services since 1996.
Most Sincerely,
The Infinity Contact Team
3. Tired of sales excuses...
Manage revenues not problems.
Shift to Buyerlytics.