Session ii the roles of physical infrastructure to achieve successful brt david overington
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3. Infrastructure Impacts Passenger Concern Poor Infrastructure Good Infrastructure 1. Access Time Hard / long time to get to bus stop Easy and quick 2. Waiting Time Unpleasant surroundings, high perceived waiting time Pleasant surroundings, low perceived waiting time 3. In-Vehicle Travel Time Slow journey and long travel time Fast journey and short travel time 4. Egress Time Hard / long time to get from bus stop Easy and quick Time Long travel times services are unattractive Short times services are attractive