Mark Lomas discusses disaster recovery for IT infrastructure. Traditional backup software is not sufficient and only captures certain file data, not full system images. A better approach uses replication of file servers, email, databases and other critical systems to a remote site, along with virtualization and centralized storage. This allows for rapid recovery of the full system after a disaster rather than just individual files. Remote access is also important to provide users a way to access the recovered systems. Proper preparation through approaches like replication, virtualization and remote access is key to effective disaster recovery.