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Stop rating performance,
      Recognize it!




                           1
Performance reviews are broken!

Managers dislike them

Employees REALLY dislike them




                                  2
If both sides dislike performance
   reviews, then why not try an
           alternative?



                               3
The workforce is changing:

Technology allows greater exchange of
information with less effort and…




                                   4
Gen Y’s desire flexibility and constant
feedback.

The result: Performance reviews are
going out of style.




                                      5
Stop rating performance,
   start recognizing it!



                           6
Recognition:
 • Tells a story about each person
 • Builds relationships
 • Celebrates success
 • Gives voice to employees
 • Creates a high morale work
   environment

                                 7
The vision of the future…

     Analytic-driven
    recognition-based
true performance review!



                            8
Employee: Darcy Guan       Date Range:
Manager: Cody Lollar
Team: Marketing
                           From: 1/1/2013            Mid-Year Review
                           To: 7/1/2013

                            8
                            6
                            4                                                                                            DARCY
                            2                                                                                            BNCHMRK

                            0
                                  J      F       M     A     M       J      J      A      S      O     N      D

                           Top 3 Competencies:
                           1. Communication: “Great job with the quarterly report presentation. You explained each point well .”
                           2. Adaptability: “Way to handle that curve ball w/ the client. You kept right with them & closed the sale”
    Communication: 25%
                           3. Problem Solving: “Thanks for breaking down the Acme issue in the meeting. Our team can now
                              move”
                           Top 3 Business Results:
                           1. Product Improvement: “Great enhancement idea. Clients will love using the new module.”
                           2. Sales: “Thanks for passing the referral onto me. I closed it with an upsell”.
    Adaptability: 20%      3. Customer Sat: “Great customer service! You listened to their complaint and solved there issue.”
                           Top 2 Developmental Areas:
                           1. Collaboration: “Here’s a gap. Here’s one way to close that gap.”
    Problem Solving: 15%   2. Follow up: “Here’s a gap. Here’s one way to close that gap.”
                           PAR Summary
    Formal Presentation:   Achievements:
    12%                    1. Biggest success: Darcy accomplished this big win
                           2. Second success: Darcy successfully achieved this
    Collaboration: 8%      3. Third success: Here’s another great achievement
    Follow up: 7%          Going forward (Successes in progress)
                           1. Darcy is going to work on ______ by doing ___, ____, and/or _____
    Initiative: 5%         2. Darcy is going to work on ______ by doing ___, ____, and/or _____
What is Point to Performance?

It’s an online software platform
where managers and employees
collaborate on a continuous
performance review, and actually
enjoy using!


                                10
Functionality
Key Highlights


                 11
• Create performance log over time

• Customizable categories to fit any
  organization

• Team tab for manager to review

• Categorize comments to identify top skills



                                               12
Overall performance metric

Categorical benchmarking




                             13
What went right

What category it fits into

   When it happened




                             14
Easy, easy, easy to use.

Give a point in under 90 sec.




                                15
Ratings don’t help employees improve

Recognition identifies strengths to build

Continuous feedback leads improvement

Create a cohesive & collaborative culture



                                            16
Want to see it live?

Email: Josh@internalconsistency.com
Phone: 888-481-4741




                                  17

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Point to performance

  • 1. Stop rating performance, Recognize it! 1
  • 2. Performance reviews are broken! Managers dislike them Employees REALLY dislike them 2
  • 3. If both sides dislike performance reviews, then why not try an alternative? 3
  • 4. The workforce is changing: Technology allows greater exchange of information with less effort and… 4
  • 5. Gen Y’s desire flexibility and constant feedback. The result: Performance reviews are going out of style. 5
  • 6. Stop rating performance, start recognizing it! 6
  • 7. Recognition: • Tells a story about each person • Builds relationships • Celebrates success • Gives voice to employees • Creates a high morale work environment 7
  • 8. The vision of the future… Analytic-driven recognition-based true performance review! 8
  • 9. Employee: Darcy Guan Date Range: Manager: Cody Lollar Team: Marketing From: 1/1/2013 Mid-Year Review To: 7/1/2013 8 6 4 DARCY 2 BNCHMRK 0 J F M A M J J A S O N D Top 3 Competencies: 1. Communication: “Great job with the quarterly report presentation. You explained each point well .” 2. Adaptability: “Way to handle that curve ball w/ the client. You kept right with them & closed the sale” Communication: 25% 3. Problem Solving: “Thanks for breaking down the Acme issue in the meeting. Our team can now move” Top 3 Business Results: 1. Product Improvement: “Great enhancement idea. Clients will love using the new module.” 2. Sales: “Thanks for passing the referral onto me. I closed it with an upsell”. Adaptability: 20% 3. Customer Sat: “Great customer service! You listened to their complaint and solved there issue.” Top 2 Developmental Areas: 1. Collaboration: “Here’s a gap. Here’s one way to close that gap.” Problem Solving: 15% 2. Follow up: “Here’s a gap. Here’s one way to close that gap.” PAR Summary Formal Presentation: Achievements: 12% 1. Biggest success: Darcy accomplished this big win 2. Second success: Darcy successfully achieved this Collaboration: 8% 3. Third success: Here’s another great achievement Follow up: 7% Going forward (Successes in progress) 1. Darcy is going to work on ______ by doing ___, ____, and/or _____ Initiative: 5% 2. Darcy is going to work on ______ by doing ___, ____, and/or _____
  • 10. What is Point to Performance? It’s an online software platform where managers and employees collaborate on a continuous performance review, and actually enjoy using! 10
  • 12. • Create performance log over time • Customizable categories to fit any organization • Team tab for manager to review • Categorize comments to identify top skills 12
  • 14. What went right What category it fits into When it happened 14
  • 15. Easy, easy, easy to use. Give a point in under 90 sec. 15
  • 16. Ratings don’t help employees improve Recognition identifies strengths to build Continuous feedback leads improvement Create a cohesive & collaborative culture 16
  • 17. Want to see it live? Email: Josh@internalconsistency.com Phone: 888-481-4741 17

Hinweis der Redaktion

  1. Top 3 Competencies: most ‘liked/starred/echoed’ comment in each of the top three competenciesTop 3 BR: Most ‘liked/echoed’ comment for each of the top three business result Top 2 Developmental Areas: Taken from Point Toward Performance” (constructive feedback) offered by fellow employees and managers.Manager selected developmental feedback questionPAR= Periodic Action Reviews (aka One-on-One meetings) In each PAR, mgrs and employees discuss employees’ current workload. What is to be celebrated? What is a barrier? What is a