Health and social care systems are interdependent and each critically affects the other. The ability to transcend these traditional boundaries and work toward the common goal of holistic and individual care is called Smarter Care. For more details click here http://ibm.co/1n3LJio

1. IBM Smarter Care
Impact at the point of care
© 2014 IBM Corporation

2. 1/2 trillion
Focus on the
individual
2.5 quintillion
bytes of data created
every day3
4X 9 million
© 2014 IBM Corporation
Systems of care transformation driven by multiple forces
17.6%
U.S. GDP consumed
by healthcare1
avoidable annual
costs5
preventable
deaths6
seniors unable to care for
themselves by 20502
1 billion
Health app downloads
by 20164
Care delivery
evolution
Business model
convergence
Unprecedented amounts
of data creating
opportunity for new
insights
Expectations for
greater value, quality
and better outcomes at
affordable cost
New partnerships
forming to meet
escalating demand for
services
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3. Stakeholders are collaborating across boundaries to intervene
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Partnerships for Older
People Projects (POPPs)
Proactive case
coordination across
services led to:
47% reduction in overnight
hospital stays
29% fewer Emergency
Department visits
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4. © 2014 IBM Corporation
Leaders are taking action
Reducing hospital
readmissions
• Ensure relevant, accurate
and timely communications
at discharge
• Effectively transition care
with automated alerts and
reminders
Accomplished with:
Advanced care insights
leveraging written text from
discharge instructions
Transforming social
program service delivery
• Enabling cross-agency
coordination
• Faster eligibility determination
• Increased case worker
productivity
• Improved costs and outcomes
Streamlining review
processes
• Evidence and cognitive
insights from big data
• Efficient pre-authorization,
payment innovation
• Improved collaboration
across care providers
Accomplished with:
Universal determination and
social program management
platform
Accomplished with:
Advanced care, cognitive
insight and integrated care
management
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5. Leveraging data and technology to advance care management
New platforms
Analytics New insights
innovations
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New and
numerous
data
90%
of world’s data sources
created in last
2 years
31.7%
growth in big
data market
by 2016*
5 *IDC Worldwide Big Data Technology and Services 2012-2016 Forecast, doc #238746, Dec 2012

6. © 2014 IBM Corporation
Applying new insights from social and clinical analysis
Segment populations by risk profiles
Healthy low risk At risk High risk Early clinical
Inform care approaches with evidence
Prevention
Educate and
engage to
change attitudes
and behaviors
that impact
health
symptoms
Active disease
Care Management
Deliver the right care, at the right
time, in the right place, with the
right resources to improve
outcomes and optimize resources
Early intervention
Promote routine screening and
healthy lifestyles to defer disease
onset and manage risk
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7. Investing to improve health and wellness pays off for the community
is dependent on active
& engaged individuals
© 2014 IBM Corporation
lower care cost 20%
Community and
economic vitality
lower care cost 56%
Demographic trends
create pressure for
increased citizen
productivity
Healthy people are active
contributors, both as
employees and
community members
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8. © 2014 IBM Corporation
New business and financial models are evolving
Communities of care
Leverage
interdependencies
between health
and social care
systems
Harness data
and insights
to identify
intervention
opportunities and
new partnerships
Drive behavior change among individuals,
care providers and stakeholders
Improving
access to
nutritious food
for long-term
health
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9. Leaders are uniting to support the new drivers of quality care
KNOWLEDGE
Drive evidence-based and
standardized care planning
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INTERVENTION
Identify and influence individuals
and populations, and recognize
intervention opportunities
LEARNING
Apply new insights from
interactions and outcomes
to enable continuous
transformation
COORDINATION
Deliver care and monitor progress
across clinical and social
requirements
COLLABORATION
Assess and engage
individuals and
stakeholders to drive
individualized care plans
WELLNESS
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10. The path forward: IBM Smarter Care uncovers valuable insights
Lifestyle
choices have direct impact on an
mental and physical wellness
Social
determinants have direct impact on
overall health and well being
Clinical
factors such as medical symptoms,
history, medications etc are indicators
of an individual’s health
© 2014 IBM Corporation
Coordination
Analytics and Cognitive
Computing
Foundation
Data-driven insights
Experiential insights
Wellness
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11. The path forward: Enabling care to optimize outcomes at lower costs
© 2014 IBM Corporation
Wellness
Coordination
Engage, convene, collaborate and
cross boundaries
Engage
Understand
Foundation
Know individuals and populations
Know
Data-driven insights
Experiential insights
Analytics and Cognitive Computing
Gain data-driven insights
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12. IBM integrated portfolio for Smarter Care
Population analytics Diagnostic support Care pathways Operational reporting
© 2014 IBM Corporation
Coordination
Care identification
Care planning Care collaboration Outcome evaluation
Analytics and Cognitive Computing
Foundation
Data warehouse
and data models
“Single view”
customer EMPI
(MDM)
Portals, mobile
and
collaboration
Remote
monitoring and
medical device
connectivity
Paper and Fax
capture,
conversion and
extraction
Cognitive computing
BI, reports and
dashboards
Comprehensive global consulting, technology, infrastructure and managed services
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13. More Information:
• Download the paper: http://ibm.co/1n3LJio
• Visit our Smarter Care site: http://ibm.co/XXpkcY
• Join the conversation:
• Blog: http://ibm.co/XXpYHo
• Twitter: http://bit.ly/XXpUaH
• Linked In: http://linkd.in/XXpMI8
For inquiries contact:
• Sue Noack (sdnoack@us.ibm.com )
13 © 2014 IBM Corporation

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