We've all been there. Tried to make a purchase, pay a bill, or update account information, only to be met with a sub-par mobile experience. Many times, this stems from the fact that business processes that weren't built for mobile are being surfaced as the foundation of the mobile transaction. In order to build a truly great customer experience, you need to reimagine your business processes with a mobile first mindset. At IBM, we're combining business process management (BPM) with contextual insights and decision management to help companies build innovative mobile experiences. For more information on building a mobile strategy with BPM, visit: http://ibm.co/1B2RLFu

1. Your processes
are the heart
of your business.
Are they a part of your mobile strategy?

2. Mobile is becoming the
main digital channel for
customer interactions.
A killer mobile experience can’t be built on existing
business processes—it requires new processes and
a fresh approach to BPM.

3. It’s more than just software
for the IT department.
BPM and Decision Management are tools to help
you reimagine your business for the digital era.

4. Processes need
to be built for
mobile, not just
surfaced on mobile.
The most innovative mobile apps are
completely reimagining business
processes for the mobile context.

5. Hundreds of
thousands of
business decisions
are made each day.
Decision Management can codify
repeatable business events and provide
insight in the mobile context to improve
those decisions.

6. Get real-time
monitoring
and analytics.
When data is leveraged into processes
and decisions, it can reduce the whole
cost and speed efficiency by 25%.

7. Don’t go mobile without BPM.
Get a free copy of our BPM and mobile whitepaper.