15. Pick up the phone and call
Pick up the phone
and talk to your users
16. Search Favorite Inquire Book Enjoy
Seeking
feedback
from
collaborators
There are
several
attendees at
the Event
User journey on Peerspace
17. Search Favorite Inquire Book Enjoy
Seeking
feedback
from
collaborators
There are
several
attendees at
the Event
Median of 4
favorites and
2-5
collaborators
Median of 21
attendees
per Event
User journey on Peerspace
18. Key is to ïŹnd the right balance between
qualitative and quantitative
19. With the right Research & IdentiïŹcation the
What, When & How to build becomes easy
30. 5 Key Takeaways
âą Know your funnels
âą Talk to your customers
âą Understand the user journey outside your platform
âą Balance qualitative with quantitative
âą Research & Identify to develop the What, the How
will naturally ïŹow