1. THEEVOLUTIONOFPEOPLEANALYTICS

2. “ACCORDING TO OUR DATA, IT’S AS
TRUE FOR HUMANS AS FOR BEES: HOW
WE COMMUNICATE TURNS OUT TO BE
THE MOST IMPORTANT PREDICTOR OF
TEAM SUCCESS, & AS IMPORTANT AS
ALL OTHER FACTORS COMBINED,
INCLUDING INTELLIGENCE, PERSONALITY,
SKILL, & CONTENT OF DISCUSSIONS.”
Professor Alex ‘Sandy’ Pentland, MIT Media Lab

3. "IF YOU CAN'T MEASURE IT, YOU CAN'T MANAGE IT."

4. PEOPLE ANALYTICS DIVISIONS

5. vs.
WHY IS CHANGE SO HARD?

6. INTRODUCING THE SOCIOMETRIC BADGE
Infra-Red (IR) Transceiver
Accelerometer
Microphone
Bluetooth

7. Measuring Interactivity
88%
38%
79% 71%

8. Measuring
Speech
Artefacts

9. Collecting, Combining &
Combing Digital Data
30◦
9
AM 10
AM 11
AM 12
PM 1
PM 2
PM
KPIs

10. PRIVACY Company reports are aggregated
Individuals own their personal data
No content of conversations is recorded

11. ‣ How much do the people you talk to
talk to each other?
‣ How much do you bring outside ideas in?
‣ How equal is conversational turn taking?
‣ How able are you to read each other’s
social signals?
NEW TEAM
METRICS?
1. COHESION
2. EXPLORATION
3. COLLECTIVE
INTELLIGENCE

12. Individual
SocialStructural
MIT Sloan School of Mgt.
'Organisational Change Mgmt.
Approach of the Year 2009'
WHAT
HAPPENS
POST-DATA
INSIGHT?
Although structural factors shape social norms, which shape individual behaviours, studies
show the most reliable route to lasting change is create the right blend from all three

13. Environment Design
Org. Design
Process Design
Leadership Effectiveness
Team Devpt.
Collaborative Tech.
Indiv. Coaching
Indiv. Training
EASEOFSCALABILITY
ORGANISATIONAL IMPACT
Structural
Social
Individual
’BLEND’ THE
3 LEVELS
FOR
SUSTAINABLE
CHANGE

14. WHAT ARE
THE
BENEFITS?
(Drawn from real case studies)
%Change
0
5
10
15
20
25
30
35
40
45
Company-wide Sales Attrition Divisional Productivity Organisational Profits Employee Stress
Pre Post Pre Post Pre Post Pre Post Pre Post

15. TAO LEADERSHIP
Hi-tech, hi-touch, hi-impact…
with a little swagger
Continue the conversation:
connect@TaoLeadership.co.uk
+44 (0)20 3150 1737