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Threesocialhackathonevents:October2018,April2019andOctober2019.
Thepilotwilllast18monthsThesocialhackathoneventisanintense48
hoursdevelopmentevent.Ideasarepitchedandstakeholders,expertsand
otherparcipantsselectthemostpromisingideastodevelopitfurthertoa
prototypeoratoato-be-implementedconcept.Allideaswillbefollowedup
andsupportedtoscaleuptoasustainablelevel.
•Minimallyoneideasurvivesandmanagestobeimplementeda ereachhackathonevent.
•Ideascontributetosocialinclusionofvulnerablepeopleintheregionontheleveloflocalcommunies.
•Themethodofsocialhackathonwillbemainstreamedintheregion.
Võrumaacountyisalesspopulated
areaofEstoniawith34.000inhabi-
tantswithmostlyremotevillage
areas.Runningtradionalsocial
servicesishardlysustainableinthe
regionduetothelowlevelofsocial
expendituresinEstonia.
NNewmethodsareneededto
mobilizecommunityresources
strengtheningtheparcipaonof
cizens.
Ourtargetgroupisvulnerable
people(peoplewithdisabilies,
mentalhealthproblemsandelderly
people)intheregionofVõrumaa
countyofEstonia.
Weworkwithsmallcommunies
andtheiriniavestargengvulne-
rrablepeopleinanintegratedway.
Typicalstakeholdersarelocal
governments,socialserviceproviders,
usergroupsbutalsoentrepreneurs,
communityleadersandfellowcizens.
WWeiden fycoreproblemsintheregion
connectedtopeople’slife,andallstake-
holdersareinvitedtoparcipatewith
theirideasorresourcestofindsolu ons.
Aim Context Involvedcizens
Stakeholders
Ambions
Organizingthreesocialhackathon
eventsinVõrumaacountyofEstonia
inordertopilotaninnovave
methodforco-creaonofsocial
serviservices.Themethodofhackathon
asadevelopmenteventiswell
knownfromtheITsector,inEstonia
wetrytoextendthismuldiscipli-
naryinnovaonapproachtothewel-
faresystem,too.
Acons2018/2019
DisabledPeopleinRemoteAreas
Theprojectcollectsvideosonyouths’experiencesandtheiropinionsaboutinclusion.
Thenagroupofhardtoreachyouthsgatherstoformulateconcretechallengesabout
whathindersinclusioninthecityofTurku.Thesechallengeswillbetackledinhacka-
thons,whereyoungpeoplefindoutpraccal-levelsolu onstoaforemen oned
problems.
September–October2018:filmingyouthstories
October2018:formulangthechallengesbasedonthecompiledstories
Spring2019:hackathonsandsocialmediaresearch
Themainoutputarethenewmodelsonhowtoparcipateandhowtoincreasetheparcipaonofthe“hardtoreach”
youngpeople.Weexpecttohavemanyusefulinclusion-improvementideasthatcanbeimplementedbythecityof
Turkuandsharedtoothermunicipaliesaswell.
Theamountofyoungpeoplenotinem-
ployment,educaonortraining(“NEET”)
isagrowingproblemallovertheEU.In
2015,66000of18–29yearoldswere
NEETyouthsinFinland.Itisofutmost
importancetofindoutmoredataabout
theirsituaonandtopilotnewwaysto
iinvolvetheminthesociety.
Themaintargetaudiencearemunicipali-
esinFinlandandothernaonaland
internaonalactors(publicsector,NGOs
andprivatesector),interestedininvolving
youngpeople.Thepilotistargengthe
youtharoundthecityofTurku.
CityofTurkuisanimportantstakehol-
der.Theinclusion-relatedchallenges
foundduringthispilotwillbeincludedin
thepolicyprogramofthecityaimingto
tackleyouths’marginalisaon.
Aim Context Involvedcizens
Stakeholders
Ambion
Wewanttotestandcreatenewwaysto
involveyoungpeopleintosocietyinorder
toincreasetheirparcipaonandto
decreaseexclusion.First,wewanttolet
youngpeopletotelltheirstoriestoen-
lightentheircurrentsituaon.What
supportsthemintheirlife?Whatappears
tobeahindranceintheirway?Wealso
wanttounderstandhowyoungpeople
experienceandunderstandinclusion.
Whata ractsthemtoparcipateand
whatpreventsthemfromit?Weexpectto
findoutpossiblesolu onstothemost
importaimportantchallengesonhowtoacvate
youngpeoplebothonlineandinreallife.
Acons2018/2019
YouthCo-empowerment
•2018introductorytraining-the-trainerCommunityReporterTrainers.
•Pilotwith20/30cizens(experimen nganew“open”routeonsocial
servicesregardingemploymentandparcipaon).
•Collecngfeedbackbyusingnarravesofexperienceexperts.
•Experimen ngwithnewways(livinglab).
••Definingcriteriafortheinnovaonoflocalsocialservices(moreinclusive
andintegrated).
1.New,creaveandeffecvewaystodecreasethenumberofunemployedpeoplebyassisngpeopleinfindingpaidor
volunteerwork.
2.Adescrip onofrequiredchangesintheservices,and(adjusted)rolesandcompetencesofprofessionals.
3.Areflecononthepilotandfollow-upplantofurtherimplementthechangesandimprovements.
Cizenso enhavetodealwith
several(problemac)aspectsof
theirlives,whichcan’tbeseen
sepaseparately.Thesolu onswepres-
entasamunicipality/government
aren’tbuilttosolvethiscoherently,
andaremuchlesseffecvethan
theycouldbe.Inco-creaonwith
cizensweaimtoimprovethis.
Cizenswhowishtofindajobor
parcipateinvoluntarywork.
Especiallypeoplewithadistance
tothelabourmarket.
Professionals,civilservantsfrom
agenciesdealingwithemployment
andsocialintegraon(workand
income):theyareinvolvedinthe
changeofworkprocessesbased
onnarravesofusers.
Aim Context Involvedcizens
Stakeholders
Ambions
Toimprovepublicservicedeliveryto
unemployedcizensinorderto
increasecizenparcipaoninthe
communityofHouten
-Createlearningenvironment
-Strengthenandengageusers
-Iden fycriteriafornewsocial
serviservices
-Iden fyadjustmentsneededin
infra
-Spinoff
Acons2018/2019
CocreangemploymentAccestothelabourmarketforunemployedcizens
Themayors(orlocalprojectleaders)andthecoordinatorswillbetrainedtodevelop
entrepreneurialskillsandtoprovideasupporveenvironmentfortheacviesof
theparcipangfamilies.Mayorsandlocalprojectleadersco-createtodevelopthe
frameworkfortheacviesofcoordinatorsandprospecvefarmers.Thecoordina-
torsandinvolvedfamilieswillco-createinthedevelopmentoflocalproduconplans.
•50familiesareinvolvedinproduconacviesandareacvelysupported.
•10mayors(orlocalprojectleaders)takepartinfourworkshopswiththeaimofshapinga tudes.
•10coordinatorsareinvolvedinthelocaleconomydevelopmenttraining.
•Thecoordinatorswillformupanetworktosharegoodpracces.
Thereisanincreasingdemandfor
eeconomicacvaonoftheruralpopu-
laoninHungary.Localgovernments
arealsounderpressuretoorganizethe
economicacviesofcizensandto
changefromaservice-orientedap-
proachtoanentrepreneurialone.
Lowormiddle-incomefamiliesin10
communies.Theyalreadyhavesome
experienceinhouseholdeconomyand
ingainingauxiliaryincome.Theindirect
targetgrouparepeoplewhoarerespon-
sibleforexecu ngandorganizingsocial
landprogrammes:mayors,membersof
thelocalauthories,localcivicothelocalauthories,localcivicorganiza-
onsandRomaminoritygovernments
ThemainstakeholderistheProfes-
sionalandInterestRepresentaveAs-
sociaonofSocialLandProgrammes
(SzociálisFöldprogramokSzakmaiés
Érdekképvisele Egyesülete).Thisor-
ganisaonrepresentsmayorsandlocal
communiesexecu ngsociallandpro-
grammes.Otherstakeholdersare
policymakers,interestrepresentave
bodies,researchandeducaonalor-
ganizaons,andcivilorganizaons.
Aim Context Involvedcizens
Stakeholders
Ambions
Torevivetheforgo encultureofhouse-
holdeconomy,horculture
andlivestockfarmingindisadvantaged
ruralareasofHungary.
TTodevelopanewservicemodelforrural
communiesforstrengtheningtherole
ofgrassrootsiniavesandenhancing
themechanismsoftheco-operave
modeloflocaleconomyanddemocracy.
Acons2018/2019
HouseholdEconomyinRuralAreas
Theneedassessmentphaseofthepilot:Nov2017–Nov2018
ThesecondyearofthepilotisaboutdesigningtheApp.Appprototypesaretested
byselectedfamiliesoftheprovinceandthenfinalized.
ChangesintheserviceorganisaonnetworkwillbeimplementedduringMay
2019–May2020.TheAppwillbeintroduced.
1.Thelaunchofadigitaltool-anApp.Digitaltechnologieswillsupporttheacverelaonshipbetweenpediatricians
andfamiliestoaddresstheproblemofobesity.
2.Weareaimingtochangetheorganizaonoftheservicedeliverynetworkwhenpromo nghealthylifestyle.
3.Thepilotwillco-createandimplementpreven veinterven onsinthecommunity.
Childhoodobesityrepresentsacrit-
icalpublichealthproblemwithseri-
oushealthandsocialconsequences
inadulthood.Intheprovinceof
ReggioEmilia,anintegratedpro-
gramforpreven onandmanage-
mentofchildhoodobesityhasbeen
developed(BMInforma:Bimbi
MoltoInforma=VeryFitChildren).
CoSIEpilotispartofthis.
Thetargetaudiencearethefamilies
livingintheprovinceofReggio
Emilia;especiallyfamilieswithover-
weightandobesechildrenbutalso
familieswithchildrenwhodonot
haveparcularweightproblems.
- LocalHealthAuthoriesinReggio
Emiliasuchasfamilypediatricians,
hospitalpediatricservices,primary
careunits.
-- Stakeholderspartoftheprovince
andservicesconnectedwiththeprov-
incelikeReggioChildren,Officinaedu-
caveandReggioCityWithoutBarri-
ers.
- Parents,schools,sportsassociaons
andvolunteerassociaonsareacvely
involved.
Aim Context Involvedcizens
Stakeholders
Ambions
Thegoalofourpilotistostrengthen
thecollaboraonamongthestake-
holdersoperanginthevarious
areasofpreven onandtreatmentof
childhoodobesityinsideandoutside
ofregionalhealthservices.Tofacili-
tatetheinteraconwithfamiliesthe
pilotisdevelopingamobileapp.
Acons2018/2019
ReducingChildhoodObesity
Applyingcommunityreporngtofurtherconcresetheissueofcizensand
professionals.
Wewanttousetheoutcomesfor:
-Cizensandprofessionalstoinformeachotheraboutproblems,chances
andpossibilies.
-Collectinputthatcanhelpthepeopleinvolvedtocomeupwithasolu on.
-SetupNypels-TV.
Wewanttousetheinnovaveideascollectedwithinthepilotasanewstandardfortacklingthewasteissueonthe
Nypelsplantsoen.Inaddiontotheeffectsfortheneighbourhood,wealsousethelessonslearnedinabroadersense
whentheoutputofthepilotseemstowork.Wehavetoinnovateourservicessopeoplecanrelyongovernment
Toimprovethesocialcohesionin
thislowstatusareaitisnecessary
toencouragecizensandsupport
themintakingresponsibilityfor
theirenvironment.Thewaythe
wasteissuehasalwaysbeenhan-
dledbythemunicipalityofNieu-
wegein,hasbeenastandardized
approachwithinthemunicipality.
However,aneighbourhoodlike
theNypelsplantsoenrequires
customizaon.
Allcivilservants,inhabitantsof
theNypelplantsoenandother
stakeholderswhoaredirectly
involved.
Inthispilotthefollowingorgani-
saonsaredirectlyinvolved:
•ThemunicipalityofNieuwegein
•Mitros
•RMN
Directlyinvolvedpartnersmaybe:
Geynwijs(socialneighbourhood
teamwithaprescrip ontask),
MOvactor(socialworkorganisa-
on),police,primaryschoolsand
localentrepreneurs.
Aim Context Involvedcizens
Stakeholders
Ambions
Theaimofthispilot(withinourlocal
approach‘AanpakNypels’),istoim-
provepartnershipbetweencizens
oftheNypelsplantsoen,themunici-
palityofNieuwegeinandother
stakeholders(Mitros,RMN,etc.).
Furthermorewewanttoimprove
publicservicedeliveredtocizens
regardingtothewastedisposal
problemintheNypelsplantsoenarea.
Acons2018/2019
No metowaste
Thepilotcreatesaspacewhereresidentscometogethertoshapeideason
newwaystolive,agreeonsolu ons,andthenimplement,monitor,and–if
necessary–modifythem.
Thelaboratoryaconswillbecarriedoutsimultaneouslyontwolevels:
1)praccalimplementaonand2)disseminaonofresults.
•Developmentofaninnovavemodelofco-creaoninamicro-scaleinurbanPolishenvironmentinPoland.
•Newrolesinpublicspaceforseniorsinolderresiden alareas.Theimplementaonwillfocusonthevisionand
aconsdevelopedinclosecollaboraonwithstakeholders,beneficiaries,residentsandinformalleaders.
Thereisagapbetweenlocalexpec-
taonsandneedsofstakeholders
andbeneficiariesandlawsandregu-
laonswhichratherdon’tsupport
co-creaonpraccesinPoland.The
pilotanddisseminaonoftheideaof
co-creaonamongdecision-makers
ccouldimprovethis.
Theparcipangtargetgroupof
thepilotareseniorsfromWroclaw
municipalitywholiveinthe
Popowicedistrictofthecity.
o MunicipalityofWrocław
o TheHousingCommunity“Popowice”
Aim Context Involvedcizens
Stakeholders
Ambions
Themaingoalofthepilotisto
disseminateandpopularizetheidea
ofco-creaoninPoland.
Parculara en onisgiventothe
socialhousingofseniors.
TTheimplementaonofassump ons
developedduringthepilotwillraise
publicawarenessinthisrespectand
developnewarrangementsof
co-creaonwithinthelocal
environment.
Acons2018/2019
Co-housingofSeniors
•Toprovideaco-workingspaceforasmanypilotprojectsaspossible
withina2-yearperiod.
•Toprovideaconstantmentoringandcoachingservicetotrainees/
entrepreneurstohelpthemthrougheverystepofbusinesscreaon.
•Toorganiseconversaonofchangeeventswithupperechelondecision
makerstoa empttobringaboutsystemicchangewithinaco-creaon
framework.
•Disseminaoneventstopublicisehowtheprocesswascarriedoutandexecutedhighligh ngsuccessfactorsand
barriers.
•Conversaonsofchangeeventswithregionallocalagents.
•Theproposedcreaonofbetween5and8constutablebusinessprojectsasaroughtarget
1.Toimprovecapabiliesandskills
ofthoselookingforwork.
2.Toimprovethequalityof
training/mentoringbeingofferedin
theareaofbusinesscreaon.
3.Topersonalizepublicservices
oofferedinbusinesscreaonasmuch
aspossibleandtobringabout
permanentchangeintheco-creaon
ofthesepublicservices.
Unemployedpeoplewhoareinter-
estedinfindingoutmoreaboutthe
businessworldandwhowouldlike
todevelopabusinessideainthe
cityofValencia.
oRegionalemploymentservice
oEntrepreneurialassociaons
oRegional/localgovernment
oCooperaveassociaons
oLocalpress
oTradeunions
Aim Context Involvedcizens
Stakeholders
Ambions
Toposivelyaffectthelivesof
cizenswhocurrentlyfind
themselvesadri fromtheworking
world.Theywillexperiencean
environmentwheretheybecomea
partofthevaluecreangprocess.
TThepilotprovidesthemwiththe
necessarytoolstoengageinbusiness
creaonandthusprovidejoboppor-
tuniestothemselvesandothers.
Acons2018/2019
Entrepreneurialskillsfortheunempemployed
Providingtechnicalinfrastructureandinformaonmaterialsforcizens.
Improvingtheco-creaonprocesswithinsocialdocumentaon.
Developingacommonapproachbasedonuser-friendlyandhealth-promo ng
perspecves.
Strengthenedco-creaonprocessesindisabilitycareinthemunicipalityofJönköping.
Weseecizen'sabiliesandindi-
vidualcapaciesasourstarng
pointinserviceorganisinginorder
topromoteserviceuserhealthand
wellbeing.Ourgoalistoiden fy
andadressstructuresthatcan
reducethedistancebetweenusers
anddecisionmaanddecisionmakers.Theambion
istoreachcizenswithsocialser-
viceneeds(whoareatargetofad-
ministraon’sacvies)through
welfaretechnologyandincreased
awarenessofusersrole.
Thepilottargetsthedisabilitycare
servicesandsocialcizensindisabil-
itycareinthemunicipalityof
Jönköping.
Policymakersandserviceexecu ves,
co-workersandlocalorganizaons.
Otherareaswithinthemunicipalityof
Jönköpingthatareinvolvedinsome
partsofthepilot.
Aim Context Involvedcizens
Stakeholders
Ambion
Thepurposeistopromote
healthandtogivecizenswith
disabiliestheopportunityto
con nuetobeincontrolofas-
sistanceservicesdeliveredand
toachieveacommonbasisto
co-createtheusedu liesand
assistanassistanceservices.Whatwe
achievetogethershouldbeper-
ceivedasmeaningful,managea-
bleandcomprehensiblebythe
cizens.
Acons2018/2019
SocialServicesforDisabledPeople
Probaonstaffhavetakenpartintrainingonperson-centredpracce,reinforced
withAconLearningSets.Sixtyserviceusersandtheircasemanagersco-produced
personalisedrehabilitaonplansbasedonstrengthsandassets.Innovaveinterven-
onsincludean‘enablingfund’(resemblingapersonalbudget),andself-organised
smallgroupssupportedbyvolunteers.
•Con nuedevelopmentanduseofnewerinterven ons.
•Strengthencommunityinvolvementinrehabilitaonandextendtheroleforvolunteers.
•Guidance,toolsandtrainingmaterialhavebeenproduced.
Theguidingprincipleof‘MyDirec-
on’isdrawinguponthestrengths
andassetsofserviceusers,while
deliveringthesentenceofthecourt.
Thispilotteststhemostpromising
ideasfromanearlier,small-scale
pilotonperson-centeredpracce
withinthepwithintheprobaonservice.
ThepilotisimplementedinHulland
theEastRiding,inthenorthof
England.Serviceusershavecommit-
tedcrimesandaresubjecttocom-
munitysentences(suchasperform-
ingunpaidwork)orbeenreleased
fromprisonunderlicense.
Localvoluntaryandcommunitygroups
andbusinesses:Forexample,opportu-
niestocontributetothecommunity
havebeennego atedwiththeTime
Bank,andasocialenterprisehasof-
feredworkexperienceaccompaniedby
lifecoaching.
Aim Context Involvedcizens
Stakeholders
Ambions
“MyDirecon”introducesnewways
toworkwithusersofprobaonser-
vices.Itaimstosupportthemto
becomeacveparcipantsintheir
ownrehabilitaon.
Acons2018/2019
“MyDirecon”:ServicesforLow
andMediumRiskOffenders

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