Life Skills Part-3 by Ms. Paulomi Pandit Upadhyay

LIFE SKILLS – Part III
By Paulomi Pandit Upadhyay
Psychologist | Pregnancy and Childbirth Consultant | Trainer
+91 8928752186 | www.kcraftinglives.com

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Lifeskillsarepsychosocial
Skills
Psychological
Self Empowerment
Proactive thinking
Emotional Intelligence (EI)
Sociological
Sensitive to interpersonal
communication skills
Collaborative interpersonal
relationship skills
info@paulomipandit.com | +91 8928752186 | www.paulomipandit.com
EnhancingPsychosocialDevelopment
Managementofmentalhealthdifficulties
RECAP…

Self
Empowerment
Self
Confidence
Self
Responsibility
Self EsteemAssertiveness
Self identity
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RECAP…

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Emotional Intelligence
• An ability to monitor your own emotions as well as the emotions of
others, to distinguish between and label different emotions correctly,
and to use emotional information to guide your thinking and
behaviour and influence that of others (Goleman, 1995; Mayer &
Salovey, 1990).

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Understanding Emotions
Chemicals released all throughout the body (not just brain)
Triggered by a specific cause
¼ second to identify trigger and then ¼ to produce chemical
Action oriented in nature
Accompanied by facial expressions
All of us experience emotions
No emotion is good or bad

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Dimensions of Emotional Intelligence
Self
Awareness
Self
Regulation
Motivation
Empathy
Social Skills

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What Emotional Intelligence is
not
Happiness
State of
calmness
Sense of
motivation
Agreeableness
Positivity/
Optimism
Suppressio
n

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Situation
Thought:
Positive/Nega
tive
Emotional/N
eural arousal:
Positive/Nega
tive
Action
designed to
have an effect

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To understand emotions
better
info@paulomipandit.com | +91 8928752186 |
www.paulomipandit.com

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oIdentify the emotion you are feeling
oTry and understand the reason behind it
oExpress it in a healthy way.
oMonitor language usage, tonality along with gestures and posture
Awareness in self and expression of
emotions

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Empathy
• Understanding other person’s
situation (feelings, actions,
thinking)
• Listen
• Keep judgements aside

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Managing negative emotions
• Vent out mechanisms
• Positive thinking
• Awareness and
acceptance
• Problem solving
• Additional professional
help (if need be)

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Problem solving
Identify the problem
Think of all possible solutions
Pick the best solution keeping the following in mind : 1. advantages and disadvantages to self and others 2. capacity to
achieve it
Implement solution and take responsibility for its consequences
Monitor consequences
If first one fails rethink of better ways
Its okay to make mistakes
Certain factors are reality and it is better to accept it

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Interpersonal
Relationship
Skills
Positive
perception
towards
others
Effective
Communica
tion
Adaptability
&
Interdepend
ence
Team work

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Positive perception of others

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Verbal Non Verbal Listening Feedback Interpersonal
Communicatio
n Skills

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Communication
Listen and Focus on here and now
Focus on I messages
Focus on specifics
No dumping bunching
Monitor your tone, volume and expressions
Face to face conversation is always better
Buy time to talk
Employ a feedback loop

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Language which needs modification
 Physical handicap
 Servant
 You’re wrong
 You are talking non sense.
 You are so not going out, its not
safe.
 Divorcee
 Aged
 Broken family
Softer language to practise
Person with different needs
Domestic helper
I have a different opinion
I beg your pardon, I don’t get
what you’re saying.
Could you change plans, I am
worried about your safety.
Person after divorce
Elderly
Single parent family

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Listening skills
• Nod and respond when someone is taking
• Let them complete sentences
• Correct me if I am wrong..
• Are you trying to say..
• Accept and validate the narration even if you don’t agree
• Empathy
• Genuine self expression (healthy channelizing)

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Feedback skills
While giving feedback
Balance your feedback pattern
Give facts without exaggeration
Request modification and don’t demand it
Let the focus be problem solving
Use softer language
Mind your tone
While receiving feedback
Don’t react instantly
Avoid explanations or excuses right away
Show willingness to understand
Apologise if you’ve made a mistake
Thank the person
Observe if you feel too uncomfortable
with positive feedback/negative feedback
info@paulomipandit.com | +91 8928752186 |
www.paulomipandit.com

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Adaptability and Interdependence
Total dependence Total Adaptability Total independence No Adaptability
Interdependence and Moderate Adaptability

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For good Teamwork!
• Stay committed to the team goals
• Respect different view points
• Use softer language
• Consensual approach on decision making
• Face to face interaction
• Assertiveness
• Smart role assignment
• Conflict resolution

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Things to practise
Win win idea
Taking responsibility
Using better language
Monitoring self
Modifying self
Seeking help if need be
Encourage others to seek help

info@paulomipandit.com | www.paulomipandit.com | +918928752186
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Life Skills Part-3 by Ms. Paulomi Pandit Upadhyay

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Life Skills Part-3 by Ms. Paulomi Pandit Upadhyay