This presentation is dedicated to key elements for Agile to succeed, challenges and opportunities in a distributed and scaled Agile organization, exemplified by the way Bottomline Technologies measures its Agile maturity at the team, product, and enterprise levels. This presentation by Jim Starrett (Vice President, Enterprise Program Management, Bottomline Technologies) was held at GlobalLogic Kharkiv Java Conference on June 10, 2018.

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Enterprise Agility
Global Partnership & Agile Maturity
June 10, 2018
Jim Starrett, Vice President
Enterprise Program Management
Java Conference
Kharkiv, Ukraine

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What kind of company is

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We are an innovator
in business payment
automation technology whose solutions are
used by thousands of
companies globally
&
we are
on a
journey…

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Our Solutions Help
• Businesses Pay & Get Paid
• Banks Engage & Innovate
• Security Professionals Predict & Protect
• IT Professionals Connect & Manage
Bottomline Overview
We surprise and delight customers with product
excellence and innovation, supported by world
class service and care.

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Our Solutions Include
Bottomline Overview
A strategic solution suite that includes a
powerful customer engagement platform,
market-leading payments and cash
management services, analytics, sales
and marketing, and risk management
tools

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BE A COMPANY
OF WHICH ALL
CAN BE PROUD
DELIGHT
CUSTOMERS!
INNOVATE,
COMMUNICATE,
WIN & GROW
WORK WITH &
FOR EACH
OTHER
DO THE
RIGHT THING
CREATE & GROW
SUSTAINED
BUSINESS VALUE
Bottomline Overview
Our Culture Drives Us

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Excellence is Never an Accident…
“It is the result of high intention, sincere effort, intelligent direction,
skillful execution and the vision to see obstacles as opportunities.”
Bottomline Overview
Strong Alignment

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B e p o s i t i v e a n d a l l - i n .
T h i n k l i k e a n o w n e r.
D r i v e t o c l o s u r e .
P r o d u c e r e s u l t s .
L e a d f r o m w h e r e y o u s t a n d .
B e a r o l e m o d e l .
Bottomline Overview
Our Success Characteristics

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1
1
Frankfurt, DE
Paris, FR
Reading, UK
Hertford, UK
Portsmouth, NH
S. Portland, ME London, UK
Garden City, NY
Toronto, CA
Singapore
Melbourne, AUS
Geneva, CH
Engelwood Cliffs, Marlton, NJ
Wilton, CT
Alpharetta, GA
Charlotte, NC
Providence, RINew York, NY
Raleigh, NC Or-Yehuda, IL
Financial
Messaging
Digital Banking
Healthcare
Cyber Fraud
Risk Management
FDA
Predictive Analytics
Kharkiv, UA
Kyiv
Krakow, PL
Pristina, KV
Bottomline Agile Journey

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1
1
Frankfurt, DE
Paris, FR
Reading, UK
Hertford, UK
Portsmouth, NH
S. Portland, ME London, UK
Garden City, NY
Toronto, CA
Singapore
Melbourne, AUS
Geneva, CH
Engelwood Cliffs, Marlton, NJ
Wilton, CT
Alpharetta, GA
Charlotte, NC
Providence, RINew York, NY
Raleigh, NC Or-Yehuda, IL
Financial
Messaging
Digital Banking
Healthcare
Cyber Fraud
Risk Management
FDA
Predictive Analytics
Kharkiv, UA
Kyiv
Krakow, PL
Pristina, KV
Bottomline Agile Journey
= + ++
Scaled Growth
60+ Agile Teams
(Scrum & Kanban)
Agile Culture
2,000+ Agile-Trained
Employees & Partners
Demonstrated Success
5+ Years into Our
Agile Transformation
Proactive Support
Agile Coaching &
Maturity Measurements
Learning Organization
Agile Foundation &
Next Level Workshops

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Bottomline Agile Journey
GL Partnership – Development Centers in Ukraine & Poland
Kharkiv, UA
Kyiv, UA
Krakow, PL
>100 Partner Team Members
Dev, QA & Product Roles

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Bottomline Agile Journey
GL Partnership Major Milestone – 5 Years!
Team Anniversary Celebration, Sept 2017

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Bottomline Agile Journey
Agile Foundation Training – All Team Members & Locations

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Bottomline Agile Journey
Next Level Training Workshops – Scrum Masters, Kharkiv

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Bottomline Agile Journey
Enterprise Agile Roadmap
From 2012 to 2018 & Beyond… our journey continues…

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Bottomline Agile Journey
A Strong Agile Foundation
Assessing Strengths and Areas of Focus in Four Quadrants of our Organizational Ecosystem

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Bottomline Agile Journey
Agile offers many benefits if applied effectively & continuously!
Using our Organizational Ecosystem
– Organizational Dynamics
– Product Management
– Technical Management
– Agile Principles & Scrum Practices
We Measure Agile Maturity at team,
product organization & enterprise
levels using a Shu-Ha-Ri approach
Article Published in April, 2017

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Bottomline Agile Journey
Next Level Agile Maturity
• Using our Organizational Ecosystem
– Organizational Dynamics
– Product Management
– Technical Management
– Agile Principles & Scrum Practices
• Measure Maturity with Shu-Ha-Ri
1. Shu: learning (fundamentals)
• Nascent: Follow the rule
2. Ha: detachment (adaptation)
• Proficient: Adapt the rule
3. Ri: natural process (optimization)
• Performing: Become the rule

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Bottomline Agile Journey
Agile Maturity at the Team, Product & Enterprise Levels

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What kind of company
do you want to be a
part of?

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part of a great team,
to make a difference
& to really be Agile!
Choose a company
that will provide you
the opportunity to be

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Questions