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George Petersen Insurance Agency
                            Independently Owned Since 1935




Business Insurance                Employee Benefits          Personal Insurance




                                                                 Gates and Associates Insurance Agency
                                                                 a division of   George Petersen Insurance Agency
Building on 75 Years of Experience




About Our Agency
George Petersen Insurance Agency has been
providing comprehensive insurance coverage
since 1935. With a 75-year history of delivering
exceptional service at competitive pricing, our
focus has always been on serving our clients and
protecting their assets.

As one of the largest independently owned
agencies in Northern California, we have the size
and experience to provide in-house expertise for
every kind of insurance coverage.


                                                     The agency’s founder, George Petersen, circa 1935.




                                                    Our History
Our focus has always                                In 1935, George Petersen was the founding partner
                                                    of an insurance agency that still bears his name —
been on serving our                                 and still upholds his ideals of superior customer
                                                    service and lasting relationships.
clients and protecting
                                                    Since its founding in Eureka, California, over 75

their assets.                                       years ago, the agency has grown to include more
                                                    than ten offices and almost 200 employees across
                                                    Northern California and Oregon, making us one of
                                                    the largest independently owned agencies in the
                                                    region.




                                                                             George Petersen Insurance Agency
Our Vision
                                                   Our vision is to develop and maintain
                                                   comprehensive,       strategic    and    innovative
                                                   insurance portfolios.

                                                   We focus on managing sophisticated and
                                                   complex     risks   that   need    a    consultative
                                                   approach,     including     insurance      program
                                                   development, risk transfer and loss control.

                                                   Whether your company is local or global in
                                                   reach, we have the resources, experience and
                                                   relationships in the marketplace to provide

Our Approach                                       you with the strength and stability necessary
                                                   to compete in today’s business environment.
Our growth and success are rooted in the strong
relationships we have developed with our clients
and our carriers. By earning the confidence and
respect of our customers, we are able to build
                                                   95% Client Retention Rate
lasting relationships as part of their decision-
making team.

Ultimately, this approach results in a client
retention rate that’s consistently over 95% —
one of the highest in the industry.
Our Services

Business Insurance                        Employee Benefits                           Personal Insurance
All types of coverage for your            Comprehensive benefits services,            Our dedicated personal insurance
business — whether you’re a sole          including       health,    disability,      staff will review your insurance
proprietorship or a large corporate       executive benefits and retirement           needs to develop a program that
entity.                                   programs — all designed to help             works to protect you and your
                                          you retain your employees.                  family.




                                                                                                                       	
                           California’s North Coast                                                        	
                                                                                                      Locations
                                                                       	              With more than ten offices across
                                                      Northern California and Oregon, our agency has the resources of a
                                                               large firm and the customer service of a boutique agency.
                                                                      We have offices located in the following counties:


          Sonoma | Sacramento | Napa | Mendocino | Shasta | Humboldt | Placer | Deschutes, OR


                                                                                        George Petersen Insurance Agency
Business Insurance

Commercial insurance comes naturally to us at George
Petersen Insurance Agency. With 75 years of experience
protecting our business customers, we have learned that
every client benefits from a consultative, customized
approach that takes into account the unique characteristics
of the business, its exposures and its evolving needs.

Our goal is to comprehend all aspects of your business so
that we can paint the best possible picture of your risk to our
carriers, thereby ensuring that you receive the best coverage
and pricing.




                             Our Products
                             Property                        Commercial Auto                  Employment Practices

                             General Liability               Professional Liability           Excess and Umbrellas

                             Workers’ Compensation           Directors and Officers           Crime

                                                             Inland Marine                    Aircraft

                                                                                              Bonds




Our Services
Coverage Summary             Contract Review                 Ex-Mod Projection

Policy Schedule              Certificate Processing          Unit Statistical Claims Review

Premium Breakdown            Loss Control & Safety

Statement of Values          Claims Management
Risk Management Services

We work closely with each client to develop a service program that is tailored to
meet their individual needs. When you work with our in-house risk management
professionals, your company will benefit from our wide selection of customized
services, including:



Safety & Loss Control                                       Human Resources Consulting
We offer clients access to our Risk Management              •	 Federal and Cal/OSHA Compliance Assistance
Center — a secure, web-based risk management and            •	 Hiring and Termination Policies Review
safety platform that includes:
                                                            •	 Assistance with Injury and Illness Prevention
                                                               Plans (IIPP) and Safety Incentive Programs
•	 Incident Tracking and Claims Reporting
                                                            •	 Employee Handbook Development
•	 Bilingual Resource Library
                                                            •	 Employee Training and Safety Meetings
•	 MSDS Management
                                                            •	 On-Site Facility Inspections and Work Injury Risk
•	 Certificate of Insurance Management                         Assessments
•	 Job Description Builder                                  •	 Sexual Harassment Training for Supervisors and
                                                               Managers — required for employers with over 50
•	 Job Hazard Analysis (JHA) Library
                                                               employees
•	 Employee Training Programs

•	 Human Resources and Benefits Platform


Workers’ Compensation
Claims Administration
•	 Claims Management and Review

•	 Experience Modification Projection and
   Analysis

•	 Reporting and Compliance Assistance




                                                                                    George Petersen Insurance Agency
Employee Benefits
Employee Benefits | Executive Benefits | Retirement Benefits




With over 100 years of collective experience, our employee benefits team has the expertise
to tailor your benefits program to meet your unique needs. We focus on market evaluation
                                                                                                                   Medical
and financial analysis, including alternative funding methods, to provide programs at the most
competitive pricing available.                                                                                      Dental

                                                                                                                     Vision

                                                                                                                Long-Term
Consulting Services                                                                                              Disability
Our experienced staff uses effective cost-
                                                                                                                Short-Term
containment strategies to provide clients with                                                                    Disability
the right employee benefits program for their
                                                                                                            Long-Term Care
business. With an extensive understanding
                                                                                                                 Voluntary
of health and welfare plan design and access                                                                      Benefits
to all carriers, we consult with clients to find
                                                                                                                        Life
an attractive and affordable program that fits
                                                                                                             Supplemental
their needs.
                                                   Implementation and                                                Life

We specialize in fully-insured as well as self-    Communication                                             Non-Qualified
funded employee benefits plans, and our                                                                          Deferred
                                                   After    designing     your    employee     benefits      Compensation
plan analysis includes a close examination of      program,    our      dedicated      team   facilitates
                                                                                                                Retirement
employer / employee premium contribution           the     implementation        of   plans   and    the             401(k)
formulas and employer benchmarks. Our              communication of benefits to employees.
                                                                                                                 Employee
dedicated staff also assists with plan             In addition to developing custom employee                     Assistance
administration, claims, billing and enrollment,                                                                   Programs
                                                   communication         materials,     we     organize
and our appointed ERISA attorney provides          employee meetings and conduct on-site                     Health Savings
additional legal and technical support                                                                            Accounts
                                                   enrollment assistance.             We also review
on welfare plan benefits, cafeteria plans,         all contracts and applications before final                  Key Person
communications and compliance.                     submission to the insurance carrier.                          And More
Personal Insurance

Personal insurance has long been a specialty of ours at
George Petersen Insurance Agency. We pride ourselves
on our exceptional customer service and customized
evaluation of your personal insurance needs.

In addition, as one of the largest independent agencies in
Northern California, we work with a wide range of carriers
to find you the best coverage and most affordable rates.




Homeowner’s /
Condo / Renter’s
Insurance

Auto

Umbrella Policies               Allow us to handle all of your
Flood

Earthquake
                                 personal insurance needs.
Boat and Watercraft
                                Our in-house specialists will handle all aspects of your personal
Motorcycle
                                insurance, from simple coverage change requests to an in-depth
Recreational Vehicles
                                exploration of your evolving insurance needs.
Mobile Homes
                                Our agents are knowledgeable and committed to ensuring that your
High-Value Homes
                                questions and concerns are handled to your complete satisfaction.
Life

Disability

Long-Term Care




                                                                                   George Petersen Insurance Agency
Why George Petersen Insurance Agency?




Service                                    Resources                                 Markets
We set the bar for client service,         With specialized departments              As an industry leader for over 75
as demonstrated by one of the              dedicated to human resources,             years, we have developed direct
highest client retention rates in          safety & loss control, and                relationships with national and
the industry. Our strong customer          workers’ compensation claims              international insurance carriers.
loyalty lies in our commitment to          administration, we offer a unique         Our continued growth is rooted in
providing unparalleled service and         array of services that reduce your        these strong carrier relationships,
access, allowing us to build strong,       exposure to claims and provide            which allow us to offer the best
long-term relationships with each          you and your employees with a             insurance programs at the most
of our clients.                            safe work environment.                    competitive pricing available.



Value
In the end, it comes down to value. By working with our clients to identify and
address the issues that underwriters are likely to raise, we are able to highlight
each client’s risk strengths. This allows us to offer the broadest coverage and
the most efficient and cost-effective insurance plans.

With unmatched market access and a wealth of value-added services, we have
the ability to provide competitive insurance programs that are second to none.

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George Petersen Insurance Agency Overview

  • 1. George Petersen Insurance Agency Independently Owned Since 1935 Business Insurance Employee Benefits Personal Insurance Gates and Associates Insurance Agency a division of George Petersen Insurance Agency
  • 2. Building on 75 Years of Experience About Our Agency George Petersen Insurance Agency has been providing comprehensive insurance coverage since 1935. With a 75-year history of delivering exceptional service at competitive pricing, our focus has always been on serving our clients and protecting their assets. As one of the largest independently owned agencies in Northern California, we have the size and experience to provide in-house expertise for every kind of insurance coverage. The agency’s founder, George Petersen, circa 1935. Our History Our focus has always In 1935, George Petersen was the founding partner of an insurance agency that still bears his name — been on serving our and still upholds his ideals of superior customer service and lasting relationships. clients and protecting Since its founding in Eureka, California, over 75 their assets. years ago, the agency has grown to include more than ten offices and almost 200 employees across Northern California and Oregon, making us one of the largest independently owned agencies in the region. George Petersen Insurance Agency
  • 3. Our Vision Our vision is to develop and maintain comprehensive, strategic and innovative insurance portfolios. We focus on managing sophisticated and complex risks that need a consultative approach, including insurance program development, risk transfer and loss control. Whether your company is local or global in reach, we have the resources, experience and relationships in the marketplace to provide Our Approach you with the strength and stability necessary to compete in today’s business environment. Our growth and success are rooted in the strong relationships we have developed with our clients and our carriers. By earning the confidence and respect of our customers, we are able to build 95% Client Retention Rate lasting relationships as part of their decision- making team. Ultimately, this approach results in a client retention rate that’s consistently over 95% — one of the highest in the industry.
  • 4. Our Services Business Insurance Employee Benefits Personal Insurance All types of coverage for your Comprehensive benefits services, Our dedicated personal insurance business — whether you’re a sole including health, disability, staff will review your insurance proprietorship or a large corporate executive benefits and retirement needs to develop a program that entity. programs — all designed to help works to protect you and your you retain your employees. family. California’s North Coast Locations With more than ten offices across Northern California and Oregon, our agency has the resources of a large firm and the customer service of a boutique agency. We have offices located in the following counties: Sonoma | Sacramento | Napa | Mendocino | Shasta | Humboldt | Placer | Deschutes, OR George Petersen Insurance Agency
  • 5. Business Insurance Commercial insurance comes naturally to us at George Petersen Insurance Agency. With 75 years of experience protecting our business customers, we have learned that every client benefits from a consultative, customized approach that takes into account the unique characteristics of the business, its exposures and its evolving needs. Our goal is to comprehend all aspects of your business so that we can paint the best possible picture of your risk to our carriers, thereby ensuring that you receive the best coverage and pricing. Our Products Property Commercial Auto Employment Practices General Liability Professional Liability Excess and Umbrellas Workers’ Compensation Directors and Officers Crime Inland Marine Aircraft Bonds Our Services Coverage Summary Contract Review Ex-Mod Projection Policy Schedule Certificate Processing Unit Statistical Claims Review Premium Breakdown Loss Control & Safety Statement of Values Claims Management
  • 6. Risk Management Services We work closely with each client to develop a service program that is tailored to meet their individual needs. When you work with our in-house risk management professionals, your company will benefit from our wide selection of customized services, including: Safety & Loss Control Human Resources Consulting We offer clients access to our Risk Management • Federal and Cal/OSHA Compliance Assistance Center — a secure, web-based risk management and • Hiring and Termination Policies Review safety platform that includes: • Assistance with Injury and Illness Prevention Plans (IIPP) and Safety Incentive Programs • Incident Tracking and Claims Reporting • Employee Handbook Development • Bilingual Resource Library • Employee Training and Safety Meetings • MSDS Management • On-Site Facility Inspections and Work Injury Risk • Certificate of Insurance Management Assessments • Job Description Builder • Sexual Harassment Training for Supervisors and Managers — required for employers with over 50 • Job Hazard Analysis (JHA) Library employees • Employee Training Programs • Human Resources and Benefits Platform Workers’ Compensation Claims Administration • Claims Management and Review • Experience Modification Projection and Analysis • Reporting and Compliance Assistance George Petersen Insurance Agency
  • 7. Employee Benefits Employee Benefits | Executive Benefits | Retirement Benefits With over 100 years of collective experience, our employee benefits team has the expertise to tailor your benefits program to meet your unique needs. We focus on market evaluation Medical and financial analysis, including alternative funding methods, to provide programs at the most competitive pricing available. Dental Vision Long-Term Consulting Services Disability Our experienced staff uses effective cost- Short-Term containment strategies to provide clients with Disability the right employee benefits program for their Long-Term Care business. With an extensive understanding Voluntary of health and welfare plan design and access Benefits to all carriers, we consult with clients to find Life an attractive and affordable program that fits Supplemental their needs. Implementation and Life We specialize in fully-insured as well as self- Communication Non-Qualified funded employee benefits plans, and our Deferred After designing your employee benefits Compensation plan analysis includes a close examination of program, our dedicated team facilitates Retirement employer / employee premium contribution the implementation of plans and the 401(k) formulas and employer benchmarks. Our communication of benefits to employees. Employee dedicated staff also assists with plan In addition to developing custom employee Assistance administration, claims, billing and enrollment, Programs communication materials, we organize and our appointed ERISA attorney provides employee meetings and conduct on-site Health Savings additional legal and technical support Accounts enrollment assistance. We also review on welfare plan benefits, cafeteria plans, all contracts and applications before final Key Person communications and compliance. submission to the insurance carrier. And More
  • 8. Personal Insurance Personal insurance has long been a specialty of ours at George Petersen Insurance Agency. We pride ourselves on our exceptional customer service and customized evaluation of your personal insurance needs. In addition, as one of the largest independent agencies in Northern California, we work with a wide range of carriers to find you the best coverage and most affordable rates. Homeowner’s / Condo / Renter’s Insurance Auto Umbrella Policies Allow us to handle all of your Flood Earthquake personal insurance needs. Boat and Watercraft Our in-house specialists will handle all aspects of your personal Motorcycle insurance, from simple coverage change requests to an in-depth Recreational Vehicles exploration of your evolving insurance needs. Mobile Homes Our agents are knowledgeable and committed to ensuring that your High-Value Homes questions and concerns are handled to your complete satisfaction. Life Disability Long-Term Care George Petersen Insurance Agency
  • 9. Why George Petersen Insurance Agency? Service Resources Markets We set the bar for client service, With specialized departments As an industry leader for over 75 as demonstrated by one of the dedicated to human resources, years, we have developed direct highest client retention rates in safety & loss control, and relationships with national and the industry. Our strong customer workers’ compensation claims international insurance carriers. loyalty lies in our commitment to administration, we offer a unique Our continued growth is rooted in providing unparalleled service and array of services that reduce your these strong carrier relationships, access, allowing us to build strong, exposure to claims and provide which allow us to offer the best long-term relationships with each you and your employees with a insurance programs at the most of our clients. safe work environment. competitive pricing available. Value In the end, it comes down to value. By working with our clients to identify and address the issues that underwriters are likely to raise, we are able to highlight each client’s risk strengths. This allows us to offer the broadest coverage and the most efficient and cost-effective insurance plans. With unmatched market access and a wealth of value-added services, we have the ability to provide competitive insurance programs that are second to none.