1. Curriculum Vitae
1. Personal information:
o Family name: Safi
o First name: Ali
o Date of birth: 22/3/1968
o Nationality: Palestinian
o Civil status: Married
o Contact numbers: + 970 2 2f961391, + 970 599296139
o Email: ali@general-gct.com
2. Education:
Institution
[ Date from - Date to ]
Degree(s) or Diploma(s) obtained:
University of Algeria,
(1990- 1992)
M.A in Political Sociology
University of Algeria,
(1986 – 1990)
B.Sc. in Managerial & Industrial Sociology
3. Training courses attended:
- Time Management, TEAM- Jerusalem, 1995.
- Human Resources Management, TEAM- Jerusalem, 1995.
- Managerial Skills, TEAM -Jerusalem, 1995.
- Marketing Skills, TEAM- Jerusalem, 1995.
- Public Relations, TEAM -Ramallah, 1995.
- Several courses in English Language , British Council ,Jerusalem , 1995
- Protocol Skills, TEAM- Ramallah, 1996.
- Negotiation Skills, TEAM- Ramallah, 1997.
- Crisis Management, GCT-Ramallah, 1999.
- Strategic Planning, GCT-Ramallah, 2000.
- Effective Communication & Networking Skills, GCT-Ramallah, 2000.
- Leadership Skills, GCT-Ramallah, 2004.
- Training Needs Assessment, GCT-Amman, 2005.
- Problem-Solving and Decision-Making, GCT-Ramallah,2005
- Training of Trainers, GCT-Amman, 2006.
- The Integrated Training System, GCT-Ramallah, 2008.
- Development and Change Management, GCT-Ramallah, 2007.
- Strategies to Measure the Return of Training, GCT-Amman, 2011.
4. Language skills: Indicate competence on a scale of 1 to 5 (1 - excellent; 5 - basic)
Language Reading Speaking Writing
Arabic Mother Tongue Mother Tongue Mother Tongue
English 2 2 2
French 3 3 3

2. 5. Conferences and seminars:
 “International Economic Conference”, Turkey is the Gate for Palestine to the World, (05-
08/02/2015), Istanbul- Turkey.
 Study and Training Tour to China, titled “Trade and Investment in the Arab countries, and the
China's Economic System”, organized by Chinese Ministry of Economic Affairs, (14/10-
03/11/2014), Beijing, China.
 “Total Quality Management & International Standards” seminar, 1995, Jerusalem.
 A Study Tour to Japan to discover the Japanese management- development- investment and
industrial systems, 1995, Japan.
 “Future Planning, Training and Development in the 21st
Century” seminar, organized by
TEAM & IFTDO, 4 – 7th
November/1996, Cairo.
 “Development of Financial and Accounting Systems in Palestinian Municipalities” seminar,
organized by World Bank, Ramallah.
 “International Marketing” Conference, 2006, Cairo.
 A Study Tour to Korea to discover the culture and management systems, 2009, Korea
Foundation, Korea.
6. Membership of professional bodies:
 General Manager & the Establisher of General Consulting and Training (GCT), which is a
member of International Federation of Training and Development Organization (IFTDO).
7. Summary of qualifications:
 Over 20 years of extensive experience in the field of training and human resources capacity
building & development, in favour of a wide range of beneficiaries transitioning from public to
private ownership, in addition to NGOs sector.
 Specialized experience in business development services to entrepreneurs , companies wishing
to maximize shareholder value and establish local representation offices in the State of
Palestine.
 Extensive experience in managing international development projects, public reform programs,
aid grants, large scale training programs that aimed to build the capacities of Palestinian
authority institutions and public servants, in cooperation with key donors in the region such as:
USAID, UNDP, BTC, DEFID, EUPOL- COPPS, EU, EC, GIZ, JICA, Japan Government,
Finland Government, World Bank.etc.
 Examples of projects in which I have participated as manager and provider of training services
as a part of their development interventions are as follows:
 Palestinian Justice Enhancement Program (PJEP), implemented by Chemonics International, Funded
by USAID,
 Palestinian Authority Capacity Enhancement project(PACE), implemented by Chemonics
International, funded by USAID,
 Civil Registry Project (CRP)/German International Cooperation (GIZ),
 Local Governance Support Programme (LGSP)/ UNDP,
 Local Government and Infrastructure (LGI), implemented by Global Communities – formerly CHF,
funded by USAID.
 Capacity Building of Elected Local Governments Project/ UNDP,
 Local Infrastructure and Capacity Building Project (LICP)/ Belgian Development Agency (BTC).

3.  Solid expertise in managing the process of designing and leading capacity building
/development training projects, towards optimizing the key enablers for sustainable
improvement and lasting benefits at the institutional and/or individual level.
 Planning and supervising the implementation of almost 1000 training programs (2500 days), in
collaboration with over 500 clients from various business sectors in Palestine and the Arab
region that targeted more than 15000 trainees.
 The major fields of training include: Strategic Planning, Financial and Personnel Management,
Behavioral Skills, Office Administration, Procurement and Inventory, Monetary and Banking
Management, Education Management, Organizational Development and Reform, Accounting,
Sales & Marketing, Public Relations, Privatization, Portfolio & Operations Management,
Governance, TVET, Change Management, Monitoring& Evaluation, Leadership, Business
Communication Skills, Career Planning, Modern Human Resources Management. In addition
to other specialized training fields such as: Special Education, Occupational Therapy, and
Palestinian Sign Language. etc.
 Training needs analysis studies and development of training plans accordingly, with innovative
approaches that inspire beneficiaries' confidence and trust, in line with modern scientific
management methods and procedures.
 Supervising the designing and conducting of TOT programs for building qualified trainers in
beneficiary sectors (Banking, Private, Public, NGOs), to be responsible for delivering future
in- house training in their institutions.
 Outstanding networking, communication and public relation skills, specifically in building
sustainable partnerships at the local, regional and international level.
 Excellent work team mobilization and leading skills for wide scale training projects in different
sizes & complexity target Palestinian and regional business sectors (Public, Private, NGOs).
 Building highly experienced and qualified team of professional trainers in all fields of
knowledge, who were able to deliver modern business solutions to meet the clients’ needs and
requirements. This includes around 300 regional, local and international training experts from
North America, Ireland, France, UK and Belgium.
 Quality assurance, compliance, follow- up the implementation and finalizing contractual issues
for both contractual and central training activities.
 Solid experience in working with private sector, specifically banking institutions and SMEs in
the field of consulting and training both at the local, regional and international levels.
 Excellent management, organization and coordination skills.
 Advanced reporting and researching skills.
 Advanced negotiation and problem solving skills.
8. Other skills: Computer literacy, management and leadership skills, communication and networking
skills, project management, building of work teams, crisis management and problems solving,
performance management& appraisal.

4. 9. Present position:
General Manager of training center of General Consulting &Training Company (GCT).
 Years within the company: 15 (since 1999).
 Key responsibilities:
o Supervise and follow up the implementation of work procedures & policies concerning the
administrative and financial systems.
o Supervise and participate in the internal planning process towards development of quarterly
work plans, priorities agenda and timeline schedule.
o Employees’ performance management and appraisal.
o Evaluate the implemented work plans according to the planned timeline, and take decisions
regarding any deviations occurred.
o Revise regular financial, administrative and technical reports.
o Lead, manage, organize and coordinate all the implemented training projects. Sign all related
contracts/agreements as an authorized representative of GCT in front of the clients and
beneficiaries.
o Mobilization of projects team members (local, regional, international training experts) in line
with competencies and general qualifications required by clients, in addition ensure the internal
coherence and professionality.
o Quality assurance of final deliverables, compliance to scheduled time, and follow up the
implementation of training projects and programs.
o Work as a liaison officer between the clients and GCT project task force.
o Represent GCT in front of clients, partners, and other government and official bodies.
o Networking and building sustainable partnerships with local, regional and international
counterparts in UK, USA, Japan, Korea, Jordan, Egypt, United Arab Emirates, Saudi Arabia.etc.
10. Professional experience in training delivery (1999-2014):
International Sector
Main Beneficiaries:
GIZ, UNDP, Chemonics International, BTC, Internews, Save the children, EUPOL COPPS, Diakonia, Finland
Government, UNRWA, Care International, Swedish Organization for Individual Relief (IM/SOIR), Istituto Agronomico
per l'Oltremare, Action Against Hunger, World health organization(WHO), Global Communities..etc.
No. of involved participants and implemented
programs

5. Sample of training provided:
o Preparing and writing reports, memos and administrative correspondence,
o Performance appraisal,
o Management time and work pressures,
o Communication skills,
o Administrative and behavioral system,
o Problem-solving & decision-making,
o Intensive customers care to achieve excellence,
o Training of Trainers (TOT),
o Proposal development and project management,
o Proposal writing & fundraising,
o Strategic planning and administrative organization,
o Grants management and logical framework approach,
o Monitoring & evaluation,
o Strategic planning and human resources development.
Private sector
Main Beneficiaries
Banking Institutions (Arab Bank, Arab Islamic Bank, Al Quds Bank, Egyptian Arab Land Bank, Bank of Palestine ,
Palestine Islamic Bank, Bank of Jordan, Cairo Amman Bank, Palestine Commercial Bank), AL –Etisalat Academy,
PALTEL, Jawwal, Arab Specialist Hospital, Jala Investment Group, Al-Masrouji Group, Jerusalem District Electricity
Company , Coca Cola, Jerusalem Pharmaceuticals Company, Birzeit Pharmaceutical Company, Palestine Exchange,
Solutions for Development Consulting Company, National Insurance Company…etc.
No. of involved participants and implemented programs:
Sample of training provided:
o Emotional intelligence, work ethics & etiquette, o Career planning,
o Strategic marketing and business planning, o Polarization of internal efficiencies and career replacement,
o Presentation skills, o Delegation, motivation and creativity in solving problems,
o Study and analysis of financial statements, o Team work building,
o Effective managerial supervision skills, o Managing training process,
o feasibility studies for investment projects, o Credit control and management of bad debts,
o Crisis & stress management, o Protocol skills,
o Preparation of management consultant, o Forgery detection ,
o Negotiation skills o Development and change management,
o Management of supporting services, o Management of warehouses and procurement,
o The modern management of human resource, o Project Management Professional PMP.
o Market research, o The distinctive manager and development of administrative
performance.
o Processes of sell-term and effective collection, o Principles of marketing via phone,
o Modern methods of effective negotiation for bad debts
collection,
o Technical Analysis (Assessment criteria of stocks and bonds)

6. Public Sector
Main Beneficiaries:
Ministry Of Interior , Ministry Of Finance , Ministry of Local Government, Negotiation Affairs Department, Palestinian
local media, Palestinian Civil Police, Ministry of Education and Higher Education, Ministry of Agriculture, Ministry of
Telecommunications and Information Technology, Ministry of Public Works and Housing, Ministry of Social Affairs,
Ministry of National Economy, Ministry of Planning and Administration Development , Ministry Of Health, Palestinian
Central Bureau of Statistics, Palestinian Legislative Council, General Personnel Council, Palestine Monetary Authority,
Environment Quality Authority, Palestinian Judicial Institute, High Judicial Council, Palestinian Water Authority…etc.
No. of involved participants and implemented programs:
Sample of training provided:
o Risk management and its applications in public
institutions,
o Business planning and implementation skills,
o Strategies to measure the return of training,
o Administrative and behavioral system,
o Financial management and internal audit,
o Project Management,
o Skills of conducting performance appraisal
interviews,
o Organizational reform and strategic management of
human resources,
o Executive secretary
o Institutions guide of self-assessment,
o Dealing with public,
o Development and change management,
o Modern trends in procurement and warehousing
management ,
o Customer Relationship
o Forgery detection,
o Strategic planning and reports writing,
o Team work building,
o Meeting Management, International conferences,
o Application of Assessment Tool Kit for Promoting Integrity, Transparency and Accountability in Palestinian
Municipalities

7. NGOs Sector:
Main Beneficiaries:
Palestine Institute for Financial & Banking Studies, Welfare Association, The Palestinian Network for Small &
Microfinance “Sharakeh”, BirZeit University, Women’s Affairs Technical Committee, Palestinian Hydrology Group,
Palestinian Agricultural Relief Committees, Palestinian Federation of Industries, PALTRADE, The Palestine Red
Crescent Society, Palestine for credit and development (FATEN), Hebron chamber of Commerce & Industry, Women For
Life Association, Palestinian Counseling Center, Coalition for Accountability and Integrity (AMAN)…etc.
No. of involved participants and implemented programs:
Sample of training provided:
o Financial analysis & administrative decision,
o Strategic planning and administrative control,
o Leading change,
o Public relations and interaction with public,
o Proposal writing & fundraising,
o Performance appraisal,
o Creative motivation methods and managing
creativity,
o Crisis management
o Achievement in a changing world,
o Project management and managerial skills,
o Security and protection of institutions,
o Preparation of training coordinators,
o Community participation,
o Enhancement the role of women
o Institutional building
o Building financial and accounting system,
o Accounting principles ,
11. Professional experience in consultancy- selected sample of projects I have participated in as
project manager, administrative project manager, technical advisor, regional facilitator and
project coordinator (1999-2014):
o Development of Public Notification Policies and Communication Plans for 27 LGUs, Global
Communities, Local Government and Infrastructure program - LGI, funded by USAID, 2014.
o Situational Analysis Study and Development of an Implementation Plan for a Future More
Decentralized/Devolved Palestinian Local Government System, Global Communities, Local
Government and Infrastructure program - LGI, funded by USAID, 2014.
o Final Evaluation of Promotion and Development of Tourism in Jenin Area (PDTJ) Project, Jenin
Governorate, funded by Spanish Agency for International Development Cooperation (AECID),
2014.
o Provision of Capacity Assessment, Development of Capacity Development Strategy and a
Diagnostic Report of the Existing Legal Framework for Governorates Offices in the oPt, UNDP/
PAPP, 2012-2013.

8. o Impact Assessment Survey of JICA's Major Projects in Assisting Palestine, Japan International
Cooperation Agency (JICA),2012.
o Market Gaps, Economic / Industry Cluster and Private Sector Linkages Project, Managed by Save
the Children and Mercy Corps, funded by USAID, for the benefit of Palestine League of Vocational
Education and Training Association (VET-NGO League), 2010-2011.
o Teacher Education Improvement Project (TEIP)/ Upgrading Academic and Professional Teaching
Qualification of Under – Qualified Class Teachers for Grades 1-4, ABU Consult Berlin GmbH, for
the benefit of Ministry of Education & Higher Education (MoEHE), Funded by World Bank, 2010-
2013.
o Institutional Development, Capacity Building, Technical Support, and law review for Property Tax
Department- Ministry of Finance (MOF), Palestinian Authority Capacity Enhancement project
(PACE), Managed by Chemonics International, Funded by USAID, 2010.
o Technical assistance in development and implementation of Social Protection Systems at Ministry of
Social Affairs, Ministry of Social Affairs- funded by European Commission, 2010-2012.
o Evaluation of Social and Safety Net Program (Food Aid and Cash Assistance Program), Support to
the Special Hardship Case (SHC) -Program Reform, UNRWA, funded by European Commission
(EC), 2009.
o Organizational Development & Capacity Building of Palestine Islamic Bank, 2008.
o Organizational Development & Capacity Building of AL-Quds Bank for Development &Investment,
2007.
o Quality Control Audit &Market Research, Western Union, (Dubai regional office), 2007.
o Evaluation of Emergency Assistance to Sustain Health Care Services in Jenin, Tubas and Hebron
Areas, Care International, Funded by European Commission Humanitarian Aid Department
(ECHO), 2006.
o Economic Profile of Ramallah-Al-Beireh Metropolitan Area, MRBB Pilot Project, NORAD –
Norway, for the benefit of Ministry of Local Government (MoLG), 2005.
o Economic Profile of Ramallah-Al-Beireh Metropolitan Area, MRBB Pilot Project, NORAD –
Norway, for the benefit of Ministry of Local Government (MoLG), 2005.
o Comparisons Study about salaries and wages in the Banking Sector in Palestine, Arab Bank, 2004.

9. 12. Employment Record:
Date from-
Date to
Location Company Position Description.
1999
-
Present
Ramallah ,
West Bank
General
Consulting
& Training
(GCT)
General
Manager
 Supervise and follow up the implementation of GCT work
procedures & policies concerning the administrative and financial
systems.
 Supervise and participate in the internal planning process towards
development of GCT quarterly work plans, priorities agenda and
timeline schedule.
 Employees’ performance management and appraisal. Evaluate the
implemented work plans according to the planned timeline, and
take decisions regarding deviations occurred.
 Revise regular financial, administrative and technical reports.
 Lead, manage, organize and coordinate all consultancy / training
projects implemented by GCT. Sign all related
contracts/agreements as an authorized representative of GCT in
front of the clients and beneficiaries.
 Quality assurance, compliance, and follow up the implementation
of projects at the internal (experts) and external level (clients).
 Networking, communication and public relation activities, in
addition to take the final decisions about the partnerships at the
local, regional and international levels.
 Represent GCT in front of clients, partners, and other government
and official bodies.
1999
-
2001
Ramallah,
West Bank
CH2MHILL
, Millennium
Engineering
Group
(MEG) -
USAID
project.
Office
Manager /
Consultant
 Supervise and follow up the implementation of administrative work
in line with USA procedures & policies.
 Supervise the performance of project staff, and address any
deviations may occur on the approved plans.
 Quality assurance and compliance in the implementation of project
activities, contracts and subcontracts.
 Report on progress towards achieving the overall objectives and
results planned.
1994
-
1998
Ramallah,
West Bank
TEAM
International
– West Bank
Branch
Managing
Director /
Manageme
nt
Consultant
 Supervise and follow up the implementation of work procedures &
policies concerning the administrative and financial systems.
 Supervise and participate in the internal planning process towards
development the work plans in line with parent company plans.
 Supervise the employees’ performance and address any deviations
may occur on the approved plans.
 Revise regular/quarter financial, administrative and technical
reports.
 Lead, manage, organize and coordinate all training activities
implemented by TEAM. Sign all related contracts/agreements as an
authorized representative of TEAM in front of the clients and
beneficiaries.
 Networking, communication and public relation activities as
representative of the parent company activities in the Palestinian
market.
 Quality assurance, compliance, and follow up the implementation
of projects at the internal (experts) and external level (clients).
 Supervise the marketing plans/activities, including new
partnerships and local/regional markets.
 Represent TEAM in front of clients, partners, and other
government and official bodies.