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Transform Event Data Into Actionable
Intelligence That Informs Campaigns
SPONSORED BY:
#COSeries
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Demand Gen Report: @DG_Report
Andrew Gaffney: @agaffney
Validar: @validarinc
Victor Kippes: @vkippes
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About Demand Gen Report
• Tracking strategies & solutions in lead
generation & marketing tech since 2007
• Daily news and analysis, special reports,
original research and live events
• Newsletter reaches 45,000 readers
• Additional resources at:
demandgenreport.com/resources
@DG_Report
http://linkd.in/DG_Specialists
#COSeries
Questions, Tweets & Resources
Submit your
questions here
Download
today’s resources
Join the conversation
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How Are We Doing?
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Panelists
MODERATOR:
Andrew Gaffney
Editorial Director
Demand Gen Report
Victor Kippes
President & CEO
Validar
@vkippes
TRANSFORM EVENT DATA INTO
ACTIONABLE INTELLIGENCE THAT
INFORMS CAMPAIGNS
Accelerate Conversions
Victor Kippes
@vkippes
victork@validar.com
President / CEO
Validar, Inc.
WHO IS VALIDAR?
Event lead management experts
Founded in 2005
Headquartered in Seattle, WA
Record Growth in 2017
Provide Closed Looped Marketing
solutions for:
Corporate Proprietary Events
Tradeshow Lead Capture
MARKETING
Are you receiving credit for your hard work?
Do you know your bottom-line impact?
EVENT INTENT
BIG DATA PREPARATION
CLOSED LOOPED MARKETING
SALES
Tired of receiving bad leads or no leads
from events?
Working around Marketing Automation?
RELEVANT ACTIVITY
LEVERAGING EVENT CONTENT
LET’S DEFINE THE CHALLENGE
Do you have a formal lead
ranking process?
Center for Exhibition Industry Research
Center for Exhibition Industry Research
How many touches does a non-
responsive lead receive before it is
discarded?
LET’S DEFINE THE CHALLENGE
SACRIFICIAL SCAN
WHAT’S IT WORTH?
Cost per lead Cost per qualified lead
Exhibitor 1
(Fishing Pole)
Exhibitor 2
(Fishing Net)
Total Cost $12,250 $91,000
Total Leads 148 2831
Cost Per Lead $82.77 $32.14
Exhibitor 1
(Fishing Pole)
Exhibitor 2
(Fishing Net)
Total Cost $12,250 $91,000
Total Leads 148 2831
Total Qualified 31 77
Cost Per
Qualified Lead
$395.16 $1,181.69
Fishing pole Fishing Net
FISHING POLE OR NET?
Some companies do this very well.
Building their database
FISHING POLE OR FISHING NET?
FISHING POLE
Yes, if foundation is people and no
automation in place
FISHING NET
Yes, if foundation in place
• Marketing Automation / CRM
• Content
• Strategy
No, if there is no means to work with
these leads!
EVENT INTENT
To generate renewed interest in
new products and services.
Session Survey Questions
Rate 1–5: The speaker was knowledgeable.
Rate 1–5: Speaker was professional, effective and engaging.
Rate 1–5: The session subject matter matched the description.
Rate 1–5: The level of technical details matched the description.
Rate 1–5: The session was educational.
Rate 1–5: The session overall was a positive experience.
Would you recommend this topic again next year—yes/no?
Additional Comments?
Does this feedback align?
HOW DO YOU GAUGE YOUR PERFORMANCE?
1. Attendance counts exceed expectations
2. Meeting is on budget
3. Session evaluations “meet or exceed expectations”
4. Lead volume exceeds the previous year
5. Sales feedback was positive and “they want to exhibit again”
Paradigm shift: Your value is great and needs to
be understood!
LET’S DISCUSS THE SOLUTION
LEAD MANAGEMENT—WHAT’S NEEDED?
SALES AND MARKETING MUST COLLABORATE!
Capture Qualify Distribute
Opportunity
Management
ROI
Reporting
Lead Capture System
Reg system
Attendee tracking
Feedback
Distribution Rules
Incubation strategy
Campaign ready
CRM: Campaigns
Member Status values
Sales Ready Lead
Lead Categories
Event Intent
Actionable/Tangible
Revenue Impact!
PROPRIETARY EVENTS
EVENT INTENT
To generate renewed interest in
new products and services.
Session Survey Questions
Rate 1–5: The speaker was knowledgeable.
Rate 1–5: Speaker was professional, effective and engaging.
Rate 1–5: The session subject matter matched the description.
Rate 1–5: The level of technical details matched the description.
Rate 1–5: The session was educational.
Rate 1–5: The session overall was a positive experience.
Would you recommend this topic again next year—yes/no?
Additional Comments?
Does this feedback align?
EVENT INTENT
To generate renewed interest in
new products and services.
Session Survey Questions
Rate 1–5: The speaker was knowledgeable.
Rate 1–5: Speaker was professional, effective and engaging.
Rate 1–5: The session subject matter matched the description.
Rate 1–5: The level of technical details matched the description.
Rate 1–5: The session was educational.
Rate 1–5: The session overall was a positive experience.
Are you interested in a personal demo or sales call?
Additional Comments?
The value of asking!
* text Validar to 878787 to learn more
MARKETING FEEDBACK – BEST IN CLASS Awesome!
Timely and not diluted!
FOUNDATION PREPARATION
If aligned with event intent, measure!
Pre-event prep should include:
ü Setup repository (campaign)
ü Setup member status values
ü Setup follow-up and nurture strategy
ü Engage sales team
ü Create opt-in when appropriate
Call Down
Just imagine!
WOULD THIS CALL
IMPROVE?
TRADESHOWS
ATTENDEES CONTROL TREATMENT
TRINKET SEEKER SALES READY
DISTRIBUTION—RIGHT LEADS TO SALES
Drive relevant activity to sales!
These go to Sales
Thank you email with explicit lit.
Thank you email
asking for
referrals ex.
ALLOW ATTENDEES TO OPT IN!
* text Validar to 878787 to learn more
DREAMFORCE 2009
§ 148 scored leads in 3 days
§ 45 sales ready
What’s the:
benefit of scoring?
cost of chasing bad data and lead decay?
ELIMINATE BAD DATA AND DECAY!
Annual Net Benefit $71,949.14
Metric BAU Leads Scored
Costs
Cost to qualify per show $7,700 $2,990
Reduction in Operating Expenses $4,710
Benefits
Average units sold per show 6.25 8.17
Average sales value per show $218,681 $285,920
Average net sales per lead $1,498 $1,975
Annual increase in revenue $67,238.82
LEADS TO OPPORTUNITIES
Sales forecasting tool
ATTENDEES: CAPTURE AND QUALIFY
Through collaboration, Marketing has metrics!
INTERESTED IN LEARNING MORE?
Text Validar to 878787
or
Email: marketing @ validar.com
#COSeries
How Are We Doing?
#COSeries
Q&A / Panelists
MODERATOR:
Andrew Gaffney
Editorial Director
Demand Gen Report
Victor Kippes
President & CEO
Validar
@vkippes
#COSeries
Thank You For Attending
http://webinars.demandgenreport.com/campaign-optimization-series/2018/
Register for more sessions now thru April 27th!
Please Join Our Next Session Tomorrow at 12PM ET / 9AM PT

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Transform Event Data Into Actionable Intelligence That Informs Campaigns

  • 1. #COSeries Transform Event Data Into Actionable Intelligence That Informs Campaigns SPONSORED BY:
  • 2. #COSeries Follow This Webinar on LinkedIn & Twitter #COSeries Demand Gen Report: @DG_Report Andrew Gaffney: @agaffney Validar: @validarinc Victor Kippes: @vkippes
  • 3. #COSeries Register & Attend To Win A Ticket To B2BMX • Earn 1 automatic entry when you register. • And second entry when you attend live. • Register & tune-in to all #COSeries live sessions for the best chance to win. • Winners announced each day of the series. Register For & Attend #COSeries Webinars For More Chances To Win Free Entry to #B2BMX
  • 4. #COSeries About Demand Gen Report • Tracking strategies & solutions in lead generation & marketing tech since 2007 • Daily news and analysis, special reports, original research and live events • Newsletter reaches 45,000 readers • Additional resources at: demandgenreport.com/resources @DG_Report http://linkd.in/DG_Specialists
  • 5. #COSeries Questions, Tweets & Resources Submit your questions here Download today’s resources Join the conversation #COSeries
  • 7. #COSeries Panelists MODERATOR: Andrew Gaffney Editorial Director Demand Gen Report Victor Kippes President & CEO Validar @vkippes
  • 8. TRANSFORM EVENT DATA INTO ACTIONABLE INTELLIGENCE THAT INFORMS CAMPAIGNS Accelerate Conversions Victor Kippes @vkippes victork@validar.com President / CEO Validar, Inc.
  • 9. WHO IS VALIDAR? Event lead management experts Founded in 2005 Headquartered in Seattle, WA Record Growth in 2017 Provide Closed Looped Marketing solutions for: Corporate Proprietary Events Tradeshow Lead Capture
  • 10. MARKETING Are you receiving credit for your hard work? Do you know your bottom-line impact? EVENT INTENT BIG DATA PREPARATION CLOSED LOOPED MARKETING
  • 11. SALES Tired of receiving bad leads or no leads from events? Working around Marketing Automation? RELEVANT ACTIVITY LEVERAGING EVENT CONTENT
  • 12. LET’S DEFINE THE CHALLENGE Do you have a formal lead ranking process? Center for Exhibition Industry Research
  • 13. Center for Exhibition Industry Research How many touches does a non- responsive lead receive before it is discarded? LET’S DEFINE THE CHALLENGE
  • 15. WHAT’S IT WORTH? Cost per lead Cost per qualified lead Exhibitor 1 (Fishing Pole) Exhibitor 2 (Fishing Net) Total Cost $12,250 $91,000 Total Leads 148 2831 Cost Per Lead $82.77 $32.14 Exhibitor 1 (Fishing Pole) Exhibitor 2 (Fishing Net) Total Cost $12,250 $91,000 Total Leads 148 2831 Total Qualified 31 77 Cost Per Qualified Lead $395.16 $1,181.69 Fishing pole Fishing Net
  • 16. FISHING POLE OR NET? Some companies do this very well. Building their database
  • 17. FISHING POLE OR FISHING NET? FISHING POLE Yes, if foundation is people and no automation in place FISHING NET Yes, if foundation in place • Marketing Automation / CRM • Content • Strategy No, if there is no means to work with these leads!
  • 18. EVENT INTENT To generate renewed interest in new products and services. Session Survey Questions Rate 1–5: The speaker was knowledgeable. Rate 1–5: Speaker was professional, effective and engaging. Rate 1–5: The session subject matter matched the description. Rate 1–5: The level of technical details matched the description. Rate 1–5: The session was educational. Rate 1–5: The session overall was a positive experience. Would you recommend this topic again next year—yes/no? Additional Comments? Does this feedback align?
  • 19. HOW DO YOU GAUGE YOUR PERFORMANCE? 1. Attendance counts exceed expectations 2. Meeting is on budget 3. Session evaluations “meet or exceed expectations” 4. Lead volume exceeds the previous year 5. Sales feedback was positive and “they want to exhibit again” Paradigm shift: Your value is great and needs to be understood!
  • 21. LEAD MANAGEMENT—WHAT’S NEEDED? SALES AND MARKETING MUST COLLABORATE! Capture Qualify Distribute Opportunity Management ROI Reporting Lead Capture System Reg system Attendee tracking Feedback Distribution Rules Incubation strategy Campaign ready CRM: Campaigns Member Status values Sales Ready Lead Lead Categories Event Intent Actionable/Tangible Revenue Impact!
  • 23. EVENT INTENT To generate renewed interest in new products and services. Session Survey Questions Rate 1–5: The speaker was knowledgeable. Rate 1–5: Speaker was professional, effective and engaging. Rate 1–5: The session subject matter matched the description. Rate 1–5: The level of technical details matched the description. Rate 1–5: The session was educational. Rate 1–5: The session overall was a positive experience. Would you recommend this topic again next year—yes/no? Additional Comments? Does this feedback align?
  • 24. EVENT INTENT To generate renewed interest in new products and services. Session Survey Questions Rate 1–5: The speaker was knowledgeable. Rate 1–5: Speaker was professional, effective and engaging. Rate 1–5: The session subject matter matched the description. Rate 1–5: The level of technical details matched the description. Rate 1–5: The session was educational. Rate 1–5: The session overall was a positive experience. Are you interested in a personal demo or sales call? Additional Comments? The value of asking! * text Validar to 878787 to learn more
  • 25. MARKETING FEEDBACK – BEST IN CLASS Awesome! Timely and not diluted!
  • 26. FOUNDATION PREPARATION If aligned with event intent, measure! Pre-event prep should include: ü Setup repository (campaign) ü Setup member status values ü Setup follow-up and nurture strategy ü Engage sales team ü Create opt-in when appropriate
  • 27. Call Down Just imagine! WOULD THIS CALL IMPROVE?
  • 30. DISTRIBUTION—RIGHT LEADS TO SALES Drive relevant activity to sales! These go to Sales Thank you email with explicit lit. Thank you email asking for referrals ex.
  • 31. ALLOW ATTENDEES TO OPT IN! * text Validar to 878787 to learn more
  • 32. DREAMFORCE 2009 § 148 scored leads in 3 days § 45 sales ready What’s the: benefit of scoring? cost of chasing bad data and lead decay?
  • 33. ELIMINATE BAD DATA AND DECAY! Annual Net Benefit $71,949.14 Metric BAU Leads Scored Costs Cost to qualify per show $7,700 $2,990 Reduction in Operating Expenses $4,710 Benefits Average units sold per show 6.25 8.17 Average sales value per show $218,681 $285,920 Average net sales per lead $1,498 $1,975 Annual increase in revenue $67,238.82
  • 34. LEADS TO OPPORTUNITIES Sales forecasting tool
  • 35. ATTENDEES: CAPTURE AND QUALIFY Through collaboration, Marketing has metrics!
  • 36. INTERESTED IN LEARNING MORE? Text Validar to 878787 or Email: marketing @ validar.com
  • 38. #COSeries Q&A / Panelists MODERATOR: Andrew Gaffney Editorial Director Demand Gen Report Victor Kippes President & CEO Validar @vkippes
  • 39. #COSeries Thank You For Attending http://webinars.demandgenreport.com/campaign-optimization-series/2018/ Register for more sessions now thru April 27th! Please Join Our Next Session Tomorrow at 12PM ET / 9AM PT