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Dave Birch
     Founder, Digital Money Forum and Director, Consult Hyperion




     Future of Money




72
The Global Challenge


Money has four basic functions, each of which can be implemented in a different way and so each of which                   From my
are available for different types of change. To me it is reasonable to consider these four functions and look at           perspective, as
                                                                                                                           a technologist, it
the global challenges to each of them individually and from there ask about the future.                                    is the means of
                                                                                                                           exchange that is
Money as a unit of account is a hot topic as the US           stores of value and how will choice impact fiscal            most immediately
                                                                                                                           subject to the
dollar is being questioned as the denomination of the         policies? Will we have transactions between non-
                                                                                                                           pressure of rapid
world’s reserve currency. Robert Zoellick, President of       monetary stores of value? In some African countries,         technological
the World Bank, recently said that the US must “brace         people already trade their means of exchange (the local      change,
itself” for the USD to be replaced in that role and, for      currency) for a better store of value - mobile phone         particularly since
                                                                                                                           we are at one of
other reasons, the UN Conference on Trade and                 minutes. Why not open savings accounts in gold, or oil,      those inflexion
Development has also called for the USD to be                 or food? There are many reasons for thinking, as             points that come
replaced with a new ‘global currency’ and not only as a       Edward de Bono once suggested, that an ‘IBM Dollar’          along from time
                                                                                                                           to time.
unit of account. The question is with what? Should we         be a better store of value than a USD.
adopt the Special Drawing Right that is used by the IMF
                                                              Money as a mechanism for deferred payment is seen
or, if stability is a driver, should we not go back to gold
                                                              as a prerequisite for society to function. It must support
as the price of oil in gold is much more stable than the
                                                              contracts between parties that include provision for
price of oil in dollars.
                                                              future payment. So will people and organisations
Money as an acceptable means of exchange is already           choose different payment mechanisms? Are there
undergoing change. Money is useless as a medium               enough reserve currencies to make choice a reality?
unless it is acceptable to both parties in a transaction.     Will we collapse back to bullion, or grain? If I agree to
In many countries cash is falling as a proportion of          pay you $1 million in a decade, can you continue to use
transactions. In a decade will cash still be there? Why?      conventional assumptions to value that offer?
Might we eliminate money through ‘turbo barter’? Is
                                                              From my perspective, as a technologist, it is the means
cash    replacement        realistic   and   under   what
                                                              of exchange that is most immediately subject to the
circumstances? Why now? Which technologies have
                                                              pressure of rapid technological change, particularly
come together to make this a point in time when the
                                                              since we are at one of those inflexion points that come
possibility of a change from cash to an alternative
                                                              along from time to time. The mobile phone is about to
means of exchange is not only credible but also
                                                              become the most important means of exchange on a
increasingly probable?
                                                              global basis and the first technology with the potential
Money as a store of value is also open to question.           to replace notes and coins as the means of exchange
How will people in the future have access to good             for the ‘average’ person.




                                                                                                      Future of Money                      73
What do you think? Add your views to the global perspective on www.futureagenda.org




                       Options and Possibilities

 Is digital gold the   Over the next decade, the technology timeline is one of the most predictable components of the Future
   future? Will the    Agenda for money. As William Gibson commented in 1999, “the future is already here, it’s just unevenly
    Islamic market
     be a driver for
                       distributed.” All of the technologies that will make a difference to any organisation’s business model in 2020
  electronic gold?     already exist. The right way to get ahead of the curve is not to try and imagine amazing new technologies from
                       scratch but to simply look at how technologies are moving from the lab into the world and consider their
                       impact in a reasonable structured way.


                       New technologies that will be moving into the                standard may be impractical or even undesirable, the
                       mainstream of money, payments and banking over the           idea of a new technology monetising the store of value
                       next ten years include; connection technologies such as      that is gold is a different proposition. For the ordinary
                       speech recognition, near field communication, 4G             person to be able to decide to hold Euros, gold or
                       mobile networks and powered tags; disconnection              mobile phone minutes simply by choosing a different
                       technologies such as smart cards, voice authentication,      menu on their phone does provide practical choice.
                       face recognition and identity cards; and processing          However, given free choice, would people opt for
                       technologies such as the semantic web, contextual            dollars over precious metal?
                       computing, autonomous agents, printed batteries and
                                                                                    Perhaps people would prefer to use more regional,
                       virtual worlds. Of these, I see that it will be the
                                                                                    local or even personal currencies. The next generation
                       disconnection technologies that will shape the emerging
                                                                                    of money may be more about so called ‘alternative
                       value network. Therefore small improvements in these
                                                                                    currency’ rather than a return to the money of the past.
                       technologies will have a major impact on money.
                                                                                    Local currencies have been attracting a lot of attention
                       Unlike the technological view, the social and economic       and there is history in this space ranging from Local
                       pressures on money are much harder to determine. If          Exchange Trading Systems, frequently derided as
                       the average person in the street thinks that their           ‘babysitting tokens’, to Time Banks and so on. In
                       government is printing money round the clock so that it      London another such currency has just been launched
                       will inevitably lose value, then they would naturally want   - the BrixtonPound. If regional, local or personal
                       to hold gold or some other asset they think might hold       currencies are to disrupt the financial system they need
                       its value against inflation. This does not mean using real   to include an alternative means of saving and lending,
                       gold as a means of exchange but as a store of value. I       not merely spending. A combination of P2P (peer-to-
                       could envisage, for example, having a gold account. I        peer) currency and P2P lending could very well deliver
                       would still draw cash out of the ATM - but only enough       the key elements of new kind of money. One factor
                       to support transactions. Gold would be the store of          nudging me towards this is the demonstrable collapse
                       value and, as a consequence reduce the demand for            in the trust of traditional banks: Many members of the
                       currency as a store of value. Is digital gold the future?    public, whether through financial calculation or outrage,
                       Will the Islamic market be a driver for electronic gold?     are now prepared to give alternatives a try. In the UK,
                       A non-interest bearing 100% gold-backed electronic           one such alternative of note is Zopa, the peer to peer
                       currency would be attractive to many in times of             lending exchange.
                       economic uncertainty. While the return to the gold




74                     Future of Money
Proposed Way Forward


If we are to choose a path forward, let us make it a shared goal to make a substantial reduction in the amount             The strategic
of cash in circulation: Willem Buiter (Professor of European Political Economy at the London School of                     impact of mobile
                                                                                                                           phones in the
Economics and Political Science and former chief economist of the EBRD) is not the first economist to think                payment space is
about getting rid of cash. But he may be one of the first to think about getting rid of cash in a technological            yet to come.
era that actually makes it entirely feasible. It wasn’t feasible when Hayek was thinking about it in 1970s, or
when European banks were thinking about in the 1990s, but it is entirely feasible in the 2010s. Why? Well,
there are some key technological developments that make Willem’s vision more than science fiction: in fact,
some might say, make it more likely than not. These developments mean that we can overcome the main
barriers to cashlessness - POS (Point of Sale) density and anonymity - in ways that can deliver more
functionality than Willem might expect.


To make something “cash like” then you have to be able       The second objection is that losing the anonymity of
to use it pretty much everywhere (you need a high POS        cash would change the relationship between citizen and
density) and you need to be able to make small               state (and bank) in an undesirable way. I used to think
transactions in private, without being tracked, traced       that this was true, but now I’m not so sure. Thinking
and monitored. There are two ways in which the               about anonymity again, my experience back in the old
technological developments of the last two decades           days was that, for different reasons, neither the
have addressed these key objections and have put us          consumers, nor the banks, nor the retailers, nor anyone
in a position to be able to take Willem’s ideas and          else actually valued anonymity at all. So, if you put it in
implement them.                                              a tick-box, some people will tick it, but that’s because
                                                             they haven’t really thought about it. Once they had
The first is the mobile phone. We are already seeing
                                                             thought about it, their interest in anonymity plummeted.
the launch of mobile phones that can replace payment
cards (there are 40 million of them in Japan already)
and provide prepaid “e-money” accounts (M-PESA in
Kenya, provided by mobile operators Vodafone and
Safaricom, has over six million users already). But the
strategic impact of mobile phones in the payment space
is yet to come. Yes, mobile phones can be payment
cards and that’s great. But mobile phones can also be
payment terminals. Or to put it another way, you can
use a chip and PIN card to pay, but you can use a
mobile phone to both pay and get paid. Since I live in a
country where, essentially, everyone has a mobile
phone this means that it is absolutely feasible to
eliminate cash altogether. In this coming world, if I want
to pay you a pound, I will do it by text message or
mobile Internet and you will know immediately that you
have the cash.




                                                                                                      Future of Money                    75
What do you think? Add your views to the global perspective on www.futureagenda.org




                     Impacts and Implications

        My central   So, my central prediction for the decade is that the mobile phone will be used to transact non-fiat currencies.
prediction for the   Not much of a prediction perhaps because it is already happening. But the impact will be truly transformational
   decade is that
the mobile phone
                     and will, I would argue, primarily benefit the poor.
   will be used to
 transact non-fiat   If the central problem is the cost of transactions for    or fraud) would surely outweigh any marginal
       currencies.
                     poor people, and the central solution is to use mobile    convenience offered to drug dealers. And if an
                     phones to make transactions (including non-fiat           international terrorist were to go round Post Offices
                     currency transactions) then the key compromise is         buying a pre-paid card in each one and then sending
                     straightforward to set out: We must encourage             €100,000 worth of cards to their uncle up the Khyber
                     easy-entry competition for low-value, inter-personal      Pass, not only would it engender significant effort but
                     transactions and allow not only mobile operators but      it would also cost them a lot more than sending €500
                     other newcomers to deliver a service.                     notes (which the Royal Mail might well lose anyway).

                     Why not take the €500 note as an example? Any             More realistic limits for the Know Your Customer (KYC)
                     prepaid instrument with a maximum daily transfer of       and Anti Money Laundering (AML) protocols and
                     €500 should be regarded as cash and regulated             increasing competition in the provision of mobile
                     globally much as the FSA regulates Electronic Money       payment services would bring (literally) hundreds of
                     Issuers (ELMIs) in the U.K. - but with higher limits on   millions of people into the financial system. This would
                     both balances and annual transfers. In Europe, there      deliver a significant net welfare increase and make a
                     will be an additional chapter in the Payment Services     huge difference to the daily lives of some of the
                     Directive (PSD) to create a framework for electronic      poorest people.
                     money institutions (alongside the frameworks for credit
                                                                               So, if we are to try and choose a path forward, let us
                     institutions and payment institutions). So perhaps this
                                                                               make it a shared goal to make a substantial reduction
                     could form the basis of reciprocal international
                                                                               in the amount of cash in circulation by adopting
                     agreement. In other words, anyone should be able to
                                                                               regulatory compromise to open up the space for
                     buy a pre-paid card with €500 loaded on to it and then
                                                                               solutions and encouraging new thinking, particularly
                     do what they like with it; use it on eBay or in Marks &
                                                                               around mobile phones, to deliver those solutions. In
                     Spencer; send it to a grandson at University or back to
                                                                               fact, we might make the goal the substantial
                     the old country as a remittance.
                                                                               eradication of cash, as previously suggested.
                     Think about it - the immediate benefit to the poor (who   Controversial? Perhaps, but possible, plausible and
                     lose some 20% of their annual remittances to charges      potentially probable!




76                   Future of Money
If we are to try
and choose a
path forward,
let us make it a
shared goal to
make a substantial
reduction in the
amount of cash
in circulation




                77

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Future Agenda Future Of Money

  • 1. Dave Birch Founder, Digital Money Forum and Director, Consult Hyperion Future of Money 72
  • 2. The Global Challenge Money has four basic functions, each of which can be implemented in a different way and so each of which From my are available for different types of change. To me it is reasonable to consider these four functions and look at perspective, as a technologist, it the global challenges to each of them individually and from there ask about the future. is the means of exchange that is Money as a unit of account is a hot topic as the US stores of value and how will choice impact fiscal most immediately subject to the dollar is being questioned as the denomination of the policies? Will we have transactions between non- pressure of rapid world’s reserve currency. Robert Zoellick, President of monetary stores of value? In some African countries, technological the World Bank, recently said that the US must “brace people already trade their means of exchange (the local change, itself” for the USD to be replaced in that role and, for currency) for a better store of value - mobile phone particularly since we are at one of other reasons, the UN Conference on Trade and minutes. Why not open savings accounts in gold, or oil, those inflexion Development has also called for the USD to be or food? There are many reasons for thinking, as points that come replaced with a new ‘global currency’ and not only as a Edward de Bono once suggested, that an ‘IBM Dollar’ along from time to time. unit of account. The question is with what? Should we be a better store of value than a USD. adopt the Special Drawing Right that is used by the IMF Money as a mechanism for deferred payment is seen or, if stability is a driver, should we not go back to gold as a prerequisite for society to function. It must support as the price of oil in gold is much more stable than the contracts between parties that include provision for price of oil in dollars. future payment. So will people and organisations Money as an acceptable means of exchange is already choose different payment mechanisms? Are there undergoing change. Money is useless as a medium enough reserve currencies to make choice a reality? unless it is acceptable to both parties in a transaction. Will we collapse back to bullion, or grain? If I agree to In many countries cash is falling as a proportion of pay you $1 million in a decade, can you continue to use transactions. In a decade will cash still be there? Why? conventional assumptions to value that offer? Might we eliminate money through ‘turbo barter’? Is From my perspective, as a technologist, it is the means cash replacement realistic and under what of exchange that is most immediately subject to the circumstances? Why now? Which technologies have pressure of rapid technological change, particularly come together to make this a point in time when the since we are at one of those inflexion points that come possibility of a change from cash to an alternative along from time to time. The mobile phone is about to means of exchange is not only credible but also become the most important means of exchange on a increasingly probable? global basis and the first technology with the potential Money as a store of value is also open to question. to replace notes and coins as the means of exchange How will people in the future have access to good for the ‘average’ person. Future of Money 73
  • 3. What do you think? Add your views to the global perspective on www.futureagenda.org Options and Possibilities Is digital gold the Over the next decade, the technology timeline is one of the most predictable components of the Future future? Will the Agenda for money. As William Gibson commented in 1999, “the future is already here, it’s just unevenly Islamic market be a driver for distributed.” All of the technologies that will make a difference to any organisation’s business model in 2020 electronic gold? already exist. The right way to get ahead of the curve is not to try and imagine amazing new technologies from scratch but to simply look at how technologies are moving from the lab into the world and consider their impact in a reasonable structured way. New technologies that will be moving into the standard may be impractical or even undesirable, the mainstream of money, payments and banking over the idea of a new technology monetising the store of value next ten years include; connection technologies such as that is gold is a different proposition. For the ordinary speech recognition, near field communication, 4G person to be able to decide to hold Euros, gold or mobile networks and powered tags; disconnection mobile phone minutes simply by choosing a different technologies such as smart cards, voice authentication, menu on their phone does provide practical choice. face recognition and identity cards; and processing However, given free choice, would people opt for technologies such as the semantic web, contextual dollars over precious metal? computing, autonomous agents, printed batteries and Perhaps people would prefer to use more regional, virtual worlds. Of these, I see that it will be the local or even personal currencies. The next generation disconnection technologies that will shape the emerging of money may be more about so called ‘alternative value network. Therefore small improvements in these currency’ rather than a return to the money of the past. technologies will have a major impact on money. Local currencies have been attracting a lot of attention Unlike the technological view, the social and economic and there is history in this space ranging from Local pressures on money are much harder to determine. If Exchange Trading Systems, frequently derided as the average person in the street thinks that their ‘babysitting tokens’, to Time Banks and so on. In government is printing money round the clock so that it London another such currency has just been launched will inevitably lose value, then they would naturally want - the BrixtonPound. If regional, local or personal to hold gold or some other asset they think might hold currencies are to disrupt the financial system they need its value against inflation. This does not mean using real to include an alternative means of saving and lending, gold as a means of exchange but as a store of value. I not merely spending. A combination of P2P (peer-to- could envisage, for example, having a gold account. I peer) currency and P2P lending could very well deliver would still draw cash out of the ATM - but only enough the key elements of new kind of money. One factor to support transactions. Gold would be the store of nudging me towards this is the demonstrable collapse value and, as a consequence reduce the demand for in the trust of traditional banks: Many members of the currency as a store of value. Is digital gold the future? public, whether through financial calculation or outrage, Will the Islamic market be a driver for electronic gold? are now prepared to give alternatives a try. In the UK, A non-interest bearing 100% gold-backed electronic one such alternative of note is Zopa, the peer to peer currency would be attractive to many in times of lending exchange. economic uncertainty. While the return to the gold 74 Future of Money
  • 4. Proposed Way Forward If we are to choose a path forward, let us make it a shared goal to make a substantial reduction in the amount The strategic of cash in circulation: Willem Buiter (Professor of European Political Economy at the London School of impact of mobile phones in the Economics and Political Science and former chief economist of the EBRD) is not the first economist to think payment space is about getting rid of cash. But he may be one of the first to think about getting rid of cash in a technological yet to come. era that actually makes it entirely feasible. It wasn’t feasible when Hayek was thinking about it in 1970s, or when European banks were thinking about in the 1990s, but it is entirely feasible in the 2010s. Why? Well, there are some key technological developments that make Willem’s vision more than science fiction: in fact, some might say, make it more likely than not. These developments mean that we can overcome the main barriers to cashlessness - POS (Point of Sale) density and anonymity - in ways that can deliver more functionality than Willem might expect. To make something “cash like” then you have to be able The second objection is that losing the anonymity of to use it pretty much everywhere (you need a high POS cash would change the relationship between citizen and density) and you need to be able to make small state (and bank) in an undesirable way. I used to think transactions in private, without being tracked, traced that this was true, but now I’m not so sure. Thinking and monitored. There are two ways in which the about anonymity again, my experience back in the old technological developments of the last two decades days was that, for different reasons, neither the have addressed these key objections and have put us consumers, nor the banks, nor the retailers, nor anyone in a position to be able to take Willem’s ideas and else actually valued anonymity at all. So, if you put it in implement them. a tick-box, some people will tick it, but that’s because they haven’t really thought about it. Once they had The first is the mobile phone. We are already seeing thought about it, their interest in anonymity plummeted. the launch of mobile phones that can replace payment cards (there are 40 million of them in Japan already) and provide prepaid “e-money” accounts (M-PESA in Kenya, provided by mobile operators Vodafone and Safaricom, has over six million users already). But the strategic impact of mobile phones in the payment space is yet to come. Yes, mobile phones can be payment cards and that’s great. But mobile phones can also be payment terminals. Or to put it another way, you can use a chip and PIN card to pay, but you can use a mobile phone to both pay and get paid. Since I live in a country where, essentially, everyone has a mobile phone this means that it is absolutely feasible to eliminate cash altogether. In this coming world, if I want to pay you a pound, I will do it by text message or mobile Internet and you will know immediately that you have the cash. Future of Money 75
  • 5. What do you think? Add your views to the global perspective on www.futureagenda.org Impacts and Implications My central So, my central prediction for the decade is that the mobile phone will be used to transact non-fiat currencies. prediction for the Not much of a prediction perhaps because it is already happening. But the impact will be truly transformational decade is that the mobile phone and will, I would argue, primarily benefit the poor. will be used to transact non-fiat If the central problem is the cost of transactions for or fraud) would surely outweigh any marginal currencies. poor people, and the central solution is to use mobile convenience offered to drug dealers. And if an phones to make transactions (including non-fiat international terrorist were to go round Post Offices currency transactions) then the key compromise is buying a pre-paid card in each one and then sending straightforward to set out: We must encourage €100,000 worth of cards to their uncle up the Khyber easy-entry competition for low-value, inter-personal Pass, not only would it engender significant effort but transactions and allow not only mobile operators but it would also cost them a lot more than sending €500 other newcomers to deliver a service. notes (which the Royal Mail might well lose anyway). Why not take the €500 note as an example? Any More realistic limits for the Know Your Customer (KYC) prepaid instrument with a maximum daily transfer of and Anti Money Laundering (AML) protocols and €500 should be regarded as cash and regulated increasing competition in the provision of mobile globally much as the FSA regulates Electronic Money payment services would bring (literally) hundreds of Issuers (ELMIs) in the U.K. - but with higher limits on millions of people into the financial system. This would both balances and annual transfers. In Europe, there deliver a significant net welfare increase and make a will be an additional chapter in the Payment Services huge difference to the daily lives of some of the Directive (PSD) to create a framework for electronic poorest people. money institutions (alongside the frameworks for credit So, if we are to try and choose a path forward, let us institutions and payment institutions). So perhaps this make it a shared goal to make a substantial reduction could form the basis of reciprocal international in the amount of cash in circulation by adopting agreement. In other words, anyone should be able to regulatory compromise to open up the space for buy a pre-paid card with €500 loaded on to it and then solutions and encouraging new thinking, particularly do what they like with it; use it on eBay or in Marks & around mobile phones, to deliver those solutions. In Spencer; send it to a grandson at University or back to fact, we might make the goal the substantial the old country as a remittance. eradication of cash, as previously suggested. Think about it - the immediate benefit to the poor (who Controversial? Perhaps, but possible, plausible and lose some 20% of their annual remittances to charges potentially probable! 76 Future of Money
  • 6. If we are to try and choose a path forward, let us make it a shared goal to make a substantial reduction in the amount of cash in circulation 77