1. Frank Mendez, MS CIS
Fmendez.resume@gmail.com
Cellular Telephone Number - 407-617-5810
Professional Profile
Sr. Project Manager with over 16 years of experience in quickly understanding complex program and project objectives,
generating project scope documentation, building stakeholder consensus to delivery approach. Collaboratively manages
global and domestic team resources to deliver project objectives. Able to mitigate and resolve issues, re-establish project
momentum throughout all stakeholder tiers including end users, technicians, engineers, subject matter experts as well as
management in business, technology and/or operations. Relies on extensive legacy technical background to quickly
assimilate new information technologies within project scope, and organizational culture to build rapport needed to
deliver successfully on projects.
CORE Competencies
o PMI / PMBOK Project Management
Methodology
o IT Infrastructure Installation & Upgrade
o PMUWS / STAMP / CREST
o Interpersonal Conflict Resolution
o Matrix Environment Resource Mgmt.
o Clear Communications & Reporting
o Strategic Project to Business Alignment
o ERP Implementation (Oracle PeopleSoft)
o Enterprise Data Management Experience
o IT Project Management
o Business Driven Project Management
o Legacy IT Infrastructure Decommissioning
o Large Application User Migration
o Project Scope-Approach Consensus Building
o Global Team / Virtual Team Coordination
o Microsoft Office Suite
o IT Procedure / IT Process Improvement
o Project Requirements Gathering
o Global Expansion Delivery Projects
Specialties
Strategic Planning ♦ Global Integration Projects ♦ Collaborative Management ♦ Virtual/Remote Project Teams ♦ User
Acceptance Testing (UAT) ♦ Issue & Problem Solution ♦ Cross-Functional Teams ♦ Risk & Change Management ♦ IS &
IT Infrastructure Build-out ♦ Data Center Move/Consolidation & Infrastructure Upgrade/Optimization ♦ End User
Migrations ♦ Network Provisioning & Ops ♦ Relationship Capital Management ♦ Plans and coordinates all aspects of
technical projects from initiation to closing ♦ Manage project managers, project coordinators and program managers
successfully
Career Chronology
Senior Project Manager Vircon Inc. (Wells Fargo Bank N.A.) October 2014 to Present
 Currently working as a contractor at Wells Fargo within the Wholesale Project Management Office Department.
 Manage multiple projects at the same time
 Managed the Personaland Small Business Insurance Data Center Migration project
 Managed the ACE and AIG Safehold Insurance Group Implementation
 Coordinate project CREST Sizing and Discovery phase of the project for Wholesale and Flood Mortgage department
 Work with multiple Lines of Businesses (LOB) to ensure the project is forecasted accurately for both seed funding
and execution purposes
 Prior experience as a Project Manager 5 with Wells Fargo as a Full Time Employee for over 7 yrs. (2006-2013)
Senior Project Manager Fidelity Information Services (FIS) August 2013 to October 2014
 Lead and manage Information Technology and Business related projects for FIS customers
 Successfully manage over 14 projects at the same time including infrastructure, and business related projects.
 Deliver information and presentations to senior leaders including customers CIO,CEO and Senior Executives
 Follow FIS Enterprise Project Management Methodology from initiation to closing of projects
 Comply with all regulatory and standards from both FIS and customers PMO office.
 Assign and monitor individual tasks for all projects to system administrators, web developers, network engineers, and
other stakeholders within each project.
 Coordinate activities on individual projects and act as the single point of contact for each of the active and retired
projects

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Frank Mendez, PMP, MS CIC
 Enforce the resource management tools and techniques to ensure that we have the resources necessary to complete the
projects in the time approved.
 Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
 Travel to customer sites for presentations and executive management team meetings.
 Review monthly, quarterly and annually project success and adherence to approved scope
 Oversee project employees and stakeholders with specific project tasks
 Conduct contractor and employee new hire interviews over the phone and in person
Senior Program/Portfolio
Manager
Wells Fargo Bank N.A. Oct 2006 – August 2013
 Manage the Computer Project Services, Service Delivery Team and Information Governance Services Pipeline
Portfolio Management
 Lead the Pipeline Project Management Team including a Project Estimator, Financial Analysts and a Project
Business Case Analyst
 Lead the Pipeline Program Management Office for the Corporate Properties Group (CPG) Site Exit Program. The
program dealt with Domestic and International Sites Decommissions including Sales, Call Centers and Office
Buildings
 For the duration of the CPGSite Exit Program,I was the Program Manager for the domestic and international site
decommissions.
 Manage the communication between key government agencies and key ranking officers in the Latin America
Markets. While meeting with the countries representatives we discussed project scope, funding, duration, risks and
went over contracts.
 Translate Spanish to English documents and contracts while acting as the Program Manager for the Corporate
Properties Group Site Exit Program
 Manage third party vendors including the implementation of key critical technology and non-technology activities
 Manage the negotiations between internal and external customer relationships
 Created the framework for prioritizing the sites by technology risk and cost/benefits, enabling management to
commit to an achievable objective of 220 sites from 2009 to 2010, offering over $500MM in annual run rate saves
 Collaborated with the Enterprise Asset Management Team off sites for the discovery, planning and implementation
 Work Strategically and Tactically with Domain Managers,Project Sponsors, other Portfolio Managers and PMMs
 Review monthly status reports and work with project managers to ensure accurate information and financial variance
 Provided sizing estimate services for the development of business cases,project overview presentations and work
with financial leaders and executive sponsors for accurate business case requirement agreements
 Attended and present to Extended Leadership Meetings to review project forecast,variances and overall status.
 Consistently meet with Program and Project Managers to forecast the resource management for projects that are
active and in the pipeline
 Analyze Risk Registry to recommend approach and project structure to mitigating risk
 Gold Coin Award 2009 and 2010 Recipient in recognition of outstanding creativity, resourcefulness, collaboration,
and initiative provided as a member of the CPGSite Exit Accounting Program sizing team
Senior Project Manager Value Financial Services March 2002 to Oct 2006
 Created Project Management Office
 Successfully Interview Project Coordinators, Project Managers,and Program Office Managers
 Managed and contributed to the installation of over 550 servers and 25,000 peripherals
 Effectively manage project resources
 Project Sponsor to the Information Technology Standards and Regulations
 Provide opportunities, guidance and feedback to Project Coordinators and Project Manager
 Project Manage multiple projects including New Server Farm Infrastructure,Store-to-Store Communication
Management, New Office Site Move, and VoIP Implementation.

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Frank Mendez, PMP, MS CIC
Technical Director / Project
Manager
Manatee Community College July 2001 to Mar 2002
 Successfully manage 25 Employees including project managers,network administrators, systems administrators,
database administrators, help desk personnel, and telecommunication administrators.
 Manage Project Management Office including 8 Project Managers from different college departments
 Establish clear and measurable goals, communication expectations, monitor and guide work activities, provide
ongoing feedback and coaching, prepare and deliver meaningful performance reviews.
 Perform Performance Development Reviews annually with reviews twice a year.
 Co-creator of the Manatee Community College Project Management Office
 Project Managed the Disaster Recovery implementation and successfully manage the yearly test procedures
 Simplify office operations, applying Information Technology solutions when appropriate.
Project Manager Air Force Agency for Modeling and
Simulation (AFAMS)
Jan 1995 to July 2001
 Successfully manage projects from initiation to close
 Manage project financials to a 6% variance
 Manage projects including Voice Over IP Installations, laptop, personal desktop and server deployments
 Supervise the help desk department including 5 employees
 Recognized as the implementer of the PMI Methodology
 Other projects include new school planning and Properties Development
 Successfully manage projects for AFAMS
 Manage project financials to variance
 Manage projects including computer upgrades and deployment
 Manage scope, SOW, requirements, deliverables and closing of projects.
 Support management in key deliverables to achieve successfuldeployments and installations of infrastructures
Education
Masters Degree in
Computer Information Systems (CIS)
University of Phoenix
Orlando, Fl
September 2004
Bachelors in Science Degree in
Management of Information Systems (MIS)
University of Phoenix
Orlando, Fl
April 2001
PMI Member ID 953090 April 2008
Military Experience
United States Navy Reserves August 1995 to September 2001
Florida Army National Guard April 1992 to August 1995
US Secret Clearance January 1993 to September 2001
Languages
English Speak, Read, Write Fluently
Spanish Speak, Read, Write Fluently