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5Customer
LoyaltyProgram
UpgradesYouCan
ImplementToday
Turnone-offcustomersintovaluable
repeatpurchaserswithareward
program thatgoesbeyondthe
typical“buy5getonefree.”
3
4
5
Getcustomersontheirway
tomorepurchaseswithsome
starterpoints.
01
REWARD
UPGRADE
01
7
01
8
Createurgencywithtime
sensitivepromotions.
02
REWARD
UPGRADE
02
10
Populatecustomeremails,
phonenumbers,birthdays,etc.
03
REWARD
UPGRADE
03
12
03
13
Betimely,personal,and
shareyourexpertisewhen
communicatingwith
customers.
04
REWARD
UPGRADE
04
15
04
16
Don’tforgettoampup
thecustomerserviceand
personalrelationships.
05
REWARD
UPGRADE
05
18
05
19
Now it’stimetowatch
yournew customers
becomefrequent
regulars.
20
Wantafreedemofrom FiveStars?
Visithttp://fivesta.rs/demoFIVESTARS
CustomerEngagementToolkit
•Segmentedcustomergroups
•Textandemailcampaigns
•Socialmediaintegration
FiveStarsCard
•Simpletechnologythateveryonecanuse
•Impossibletolose,basedonphone#
•Overamillioncardholders
Point-of-Sale
RelationshipManager
•CustomerinforightonthePOS
•Neverslow downtheline
•Builtinfraudcontrol
FiveStarsCustomerLoyalty
Wetakecareofeverything.
22
Wantmoredetailonhow toapplythistoyour
specificbusiness?FindmeonTwitterorGoogle+!
AngelaRodriguez
CustomerLoyaltyConsultant
blog.fivestars.com @FiveStarsCard
Ifyouwouldliketolearnmorewaysto
improveyourcustomerserviceandretain
moreloyalcustomersatyoursmall
business,headtotheblog!
blog.fivestars.com
21

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